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About QAD Redzone

Dramatically increase OEE with QAD Redzone - the #1 Connected Workforce Solution for manufacturers big and small.

Learn more about QAD Redzone

Pros:

The integration of production data with communications, RCPS, Kaizens, huddles, are the core strengths of this product.

Cons:

We can use the data mining tool within the IOS, but it is not as easily translated to our standard platform.

QAD Redzone ratings

Average score

Ease of Use
4.9
Customer Service
4.8
Features
4.8
Value for Money
4.7

Likelihood to recommend

9.6/ 10

QAD Redzone has an overall rating of 4.9 out 5 stars based on 248 user reviews on Capterra.

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Filter reviews (248)

Jennifer
Jennifer
Plant Manager in US
Verified LinkedIn User
Food & Beverages, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Realtime Easy to Use OEE Improvement Tool

5.0 7 months ago

Comments: Excellent Tool, Simple Continuous Improvement Hands-On Training, Great In-Person Support.

Pros:

Redzone gave us the ability to unlock capacity by accelerating efficiency and shrink improvements using real time data, simple continuous improvement tools, and easy to use iPad/Apple based technology. Our plant achieved 65% OEE in the first 90 days. We were able to achieve in days what typically takes months thanks to Redzone.

Cons:

That we didn't make the decision to implement and launch sooner.

Edward
Operations supervisor in US
Food Production, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

[sensitive content hidden] is the best!

5.0 9 months ago

Comments: A little early to tell. In general I believe this system will work out a lot better than our previous system.

Pros:

Ease of use and interaction. The instruction from the trainer was great.

Cons:

I was sold on the fact of the checks firing on a run time basis. In reality that creates some confusion.

Devin
Food Safety SPECIALIST in US
Food Production, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

[sensitive content hidden] was AMAZING

5.0 9 months ago

Comments: Great! It was very easy to understand and get a hang of.

Pros:

I liked [sensitive content hidden]. He did great and showed the true potential of the product!

Cons:

That [sensitive content hidden] wasn’t here more often! He was a treat to have and listening to his presentations were anything but boring!

Amy
VP Operations in US
Consumer Goods, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Redzone gets an A+++

5.0 4 months ago

Comments: Our experience has been amazing. Everyone from sales to coaching has been nothing short of creating an experience for us. Not just a job to them.

Pros:

Saco Foods prides ourselves in the programs we've implemented over the years to help employees feel engated, food safety, food quality and overall systems. My position involves Supplier Approval Programs so I have toured many facilities, and starting seeing Redzone pop up. I was intrigued. In further research I felt it was a great program to implement. We had no idea how great it would be. One of the most meaningful benfits of Redzone is the operator engagement. Putting all savings aside (and we have seen a 54% increase in OEE), our employees feel a part of the program and the company. They take ownership in themselves and in the company. People care and want you to know that, and they want to feel they're a productive part of the process. We cannot say enough good things about Redzone.

Cons:

I have literally sat here and thought about how to answer this for 10 minutes. I come up with absolutely nothing. There have been no downsides from our experience!

Cody
VP of Manufacturing in US
Consumer Goods, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

QAD Redzone Review by Ampro Industries

5.0 5 months ago

Pros:

From the start of our partnership with QAD Redzone, every individual we came in contact with was incredible to work with on multiple occasions. Their team does an excellent job of including your team in their constantly growing community. Also, the coaching that is offered in extremely beneficial to the successful implementation of the system, as well as offering insight to improve current manufacturing processes. Each coach has prior experience of their own in various manufacturing roles, which helps to not only understand your company's processes, but also to connect with the frontline workers that will be using Redzone daily. Our coach, [sensitive content hidden], was extremely helpful and incredible to work with each time she was on site. Lastly, the ability to both measure our performance and constantly communicate in real time are two of the major benefits we experience daily. The ease of communication from the essential front-line employees to the executive team instantly became easier and integral to our daily operations. By also showing a real time measurement of performance, each line consistently encourages one another to "stay in the green" and produce high quality products at extremely efficient rates. Overall, our implementation and partnership with Redzone has proven to be a beneficial addition!

Cons:

I wouldn't necessarily consider this a con, but from the beginning, your team's Redzone "champion" will be required to gather a lot of information that is essential to allowing the system to function properly. The toughest information to gather involved the naming of downtime codes and establishing a correct TMAX rate. With the amount of experience Redzone has in the creation of these essential items, having a Redzone employee on-site for this phase would be extremely helpful. The gathering of this critical information would run much smoother with a Redzone presence on the production floor.

Verified Reviewer
Verified LinkedIn User
Food Production, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Redzone is great

5.0 10 months ago

Pros:

Redzone gives us unprecedented insights into our production process and helps us identify trends we can use to increase our productivity and efficiency. The compliance module helps us fulfill our regulatory obligations easily and without paper.

Cons:

Importing products and equipment can be a bit quirky on the initial upload if you don't have everything in the exact format required. We had issues with this but it's likely because we haven't done many product conversions similar to this before. Since Redzone is designed to work with Apple's iOS platform, everything 'just works' between the various supported devices. You can run the programs on computers with M-series processors but it would be really nice if there was a web based option for management users who can't/won't use an iPad.

Brian
Ops Supervisor in US
Food Production, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Redzone Unlocking Our Potential

5.0 3 months ago

Comments: This has been a great experience. [sensitive content hidden] Has made this transition AMAZING.

Pros:

Redzone is an effective manufacturing software solution that streamlines production processes and enhances efficiency. Its key features include robust production planning, and comprehensive quality control tools. The user-friendly interface makes it accessible for all staff levels, while strong reporting capabilities provide valuable insights for decision-making.

Cons:

While Redzone offers a wide range of features and functionality, its complexity can be a bit overwhelming for new users.

Verified Reviewer
Verified LinkedIn User
Food Production, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Redzone Productivity and Compliance

5.0 8 months ago

Comments: Great program with a lot of room to grow. Great team and amazing coaches who take their time to understand your processes to make sure they are adding value to your team.

Pros:

The way the compliance module so easily integrates into the productivity module made it a smooth transition to a paperless state.

Cons:

Some of the templates and triggers provided were less than ideal. It would be nice to see product filters available for shift triggers within the compliance module.

Charles
Quality Assurance Manager in US
Food Production, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Red Zone - A Game Changer

4.0 2 months ago

Comments: My overall experience has been great! I am excited to see where it takes us as we become more familiar with the system.

Pros:

It has been a game changer to be able to see and communicate about issues live with the team. Especially from a quality perspective, being able to catch missed or failed checks right when it happens allows us to react faster, and ensure it's being communicated to the correct people immediately. Removing paperwork from the floor is also a huge win!

Cons:

At first glance, Redzone was intimidating in its complexity. However, through training and practice it has shown to be a very useful tool.

Verified Reviewer
Verified LinkedIn User
Pharmaceuticals, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Redzone in Pharma - intuitive and powerful!

5.0 9 months ago

Comments: Very positive. Change is hard at all times, but the intuitiveness of the system and the excellent coaching provided have enabled a quick and seamless transition.

Pros:

Very accessible and intuitive. All of the workforce have responded positively.

Cons:

We are using Power BI for analytics, as the in-house analytics is not configurable enough for our needs yet.

Zachary
Saniation Supervisor in US
Food Production, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Enhancing Accountability and Communication in Sanitation Operations with Redzone

5.0 11 months ago

Pros:

Incorporating Redzone into my sanitation team's operations has revolutionized the way I manage accountability and communication within my team. One of the most remarkable aspects of Redzone is its ability to hold team members and management alike accountable for their actions and responsibilities. With its intuitive interface and real-time tracking features, every task and objective is transparent and accessible. This level of transparency fosters a culture of responsibility and ownership among team members, driving them to consistently perform at their best. I would also like to personally thank [sensitive content hidden] , our Redzone coach, whose dedication and expertise have been pivotal in integrating Redzone into our daily processes. [sensitive content hidden] competence and innovative ideas have significantly helped our factory operations. Throughout the integration phase, [sensitive content hidden] patience and guidance were invaluable, ensuring a smooth transition and instilling confidence among our team. [sensitive content hidden] insights have boosted continuous improvement. We owe a great deal of our achievements to [sensitive content hidden] professionalism and support. Thank you, [sensitive content hidden] , for being an asset and driving force behind our journey towards operational excellence.

Cons:

-Navigating the introduction of Redzone to team members unfamiliar with smartphones or tablets presented a considerable challenge. While I recognize that OEE serves as the primary metric within Redzone, I found it crucial to emphasize the significance of sanitation related features. These features have proven invaluable to our team's productivity and efficiency. Despite the initial difficulties in familiarizing everyone with the technology, the benefits of incorporating Redzone into our sanitation processes have been undeniable. Moving forward, I hope to continue highlighting the importance of sanitation related features within the platform.

anthony
area manager in UK
Food Production, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Redzone is a great system and it's better than the old one

5.0 9 months ago

Comments: the data has enabled us to understand where the problem of our line is, it helped to improve our line performance. the front line team get very engaged and when they see their line is doing well, they get instant feedback from the management team and they enjoy the comments being shown on Tv and ipads.

Pros:

i like the data catcher function, i am able to drill into the information which helps us to improve our line performance and effiency.

Cons:

i understand the basic of the whole system but in i need more time to understand the admin aspect of the system. it can be a little complicate to understand how each downtime problem and assets are related and we need to set up the system back and forth to suit our needs.

mathew
Area Manager in UK
Food Production, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great visual and communication tool

5.0 9 months ago

Comments: Redzone has enabled us to focus on the key areas of downtime. the aiblity of uploading photos and videos at the time of the incident and able to help to identify the root cause of the problems more efficently. The actions has helped enginers to keep tracks of current tasks that they are working on and allowing smoother handover between shifts. so they are aware what tasks are outstanding.

Pros:

The ability to analyse data more readly, i like the visibility of the overall factory performance, OEE and downtime trends. the communication aspect of redzone is a lot more efficient easily accessible by all departments.

Cons:

the limitation now is that we can only upload 1 photo at a time. and also not able to upload stored videos. i would like the ability the search in the log. i would like to see the timeline of checks filled alone the production runs.

Nelson
QA Supervisor in US
Food & Beverages, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Redzone review

5.0 9 months ago

Pros:

I like that I'm able to communicate with others in real time and work together to solve issues that are happening on the floor.

Cons:

No complaints on redzone as the app is easy to use and very user friendly.

Leida
Team Lead in US
Food & Beverages, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Best help ever

5.0 last year

Comments: Wonderful!! Helpful tools, great implementation strategies and ease of communication

Pros:

[sensitive content hidden] was super helpful in all aspects of implementation

Cons:

People not using the tool provided until they realize the value in it

Chris
Lean Six Sigma Black Belt in US
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Building Momentum

5.0 last year

Comments: Very positive. Better than previous experience with RZ in 2019.

Pros:

I really appreciated the support from the Redzone Coach to help build the critical mass necessary for full adoption by the site team. It is often hard to get the momentum behind these deployment, and our coach was an expert in encouraging participation from resistant employees.

Cons:

Only available on IOS. Lack of desktop interface.

Eric
VP & General Manager in US
Food Production, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great product but very expensive

5.0 2 years ago

Comments: Our Coach [sensitive content hidden]
is extremely knowledgeable about the products, she understands manufacturing environments very well, and she is very responsive when we reach out for help. [sensitive content hidden]
did a great job overall of helping us get the most out of the platform and making it fit OUR specific needs, AND she is fun and engaging when leading/training the teams.

Pros:

The compliance module is a great tool to for paperless documentation of a broad variety of quality information including photos, videos, text, etc. The timing functions ensure on-time execution of quality checks and new checks are relatively easy to build. There is a great variety of structures/formats for the checks so really any task can be documented thoroughly and efficiently. The downtime communication and tracking, problem tracking, and communication tools (huddles, etc) are pretty effective.

Cons:

Our environment is not a complex, highly automated, highly integrated system. It is fairly simple and therefore the OEE tracking was not very impactful and probably not worth the high cost.

richard
Area Manager in UK
Food Production, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Redzone provides benefit to embrace changes to our work place

5.0 9 months ago

Comments: since Redzone has been installed, we have seen great efficiency improvements. Inter departmental communication has improved greatly and accountability of actions is available for everyone to see.

Pros:

i think it's real time, live information and very interactive. i can access downtime trend, historical production run data and giving us a chance to make real improvements.

Cons:

at the moment, we can not search the line log which mean we have to scroll through pages of information. we can only view by attachments. i am also not able to upload a pre recorded video, i can only upload a live one.

boguslawa
team leader in UK
Food Production, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Team leader in the food mixing area after 2 months of use

5.0 9 months ago

Comments: we can see live data, before redzone we have no visibiliy on our machine performance, how much downtime. now we can easily access all the information as well as past production runs. we can share our machine problems to the correct teams using the @ function.

Pros:

Redzone helps us to record downtime, we are a food mixing area, we use the manual locations in redzone to record our machine uptime and downtime. We used to record it on paper but the information doesn't get review quick enough. with redzone, we can see live data for all our locations, we can quickly identify which location is not performing and give support to where is needed.

Cons:

manual location requires extra steps in logging data. i wish the system can atomically detect the running status of our machine so we dont' need to manually tell the system.

Kamlesh
Production team leader in UK
Food Production, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Redzone making my life easier as production line team leader

5.0 9 months ago

Comments: Redzone is making downtime entery very easy, before we were struggling to remember specifics downtime, start and end times and also the reasons. Redzone has simplified the process, we just needed to select the downtime from the drop-down menu.

Pros:

We save time when using Redzone, it's easier to record downtime. I can sent pictures and videos to my team and problems get resolved quicker using Redzone I don't need to stay on line I can be elsewhere and still able to monitor my own line performance.

Cons:

In our production, there is no line cleaning time, the system expects us to immediately finish production. We should allow some downtime as line cleaning to be entered before our break.

Kyle
Operations Mgr in US
Food & Beverages, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

High Five!!!!!!

5.0 9 months ago

Comments: Everything has been great and would have been difficult without [sensitive content hidden]

Pros:

Training from [sensitive content hidden]. He has been very helpful and always has our business in mind while getting all this going.

Cons:

All has been good and would do it all again

Arthur
Continuous Improvement in US
Food & Beverages, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Amazing for

5.0 last year

Pros:

Real-Time OEE monitoring. Digital data sheets and interactive checks. Chats between employees and management. Huddle groups and activities.

Cons:

My only gripe is that Redzone is only available on iOS, but this is subjective as I've always been a Microsoft user.

Grzegorz
Area manager in UK
Food Production, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Day to day operations of Redzone for a night shift manager

5.0 9 months ago

Comments: Managing downtime and great tool to communicate with everyone within the business. When we have a issue on the line, the team leader can easily take a photo and share with the engineer. Problems gets reacted upon quickly and resolve quickly

Pros:

Redzone is giving me live data and allow me to access instant information without any delay. I can have a live overview of all my production lines and I can easily resolve problems when I see a line is in red. I can also monitor the line performance and act upon request.

Cons:

At this moment, I don't have admin permission. I under this is not Redzone, it's our internal policy. Specifically for nights shift.

Jesse
Team leader in UK
Food Production, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

The redzone app is great, quick communication

5.0 9 months ago

Comments: Redzone is helping us greatly with communication. We have a group chat for all team leaders and information are managed and shared instantly.

Pros:

I like everything about Redzone. I don't need to run around to monitor my lines and I love the communication aspect of Redzone. I can get to know downtime quickly and if the line is stoped I can immediately react to the problem. Redzone has made decisions making easier.

Cons:

I would to see directly video call. At the moment is limited to pictures and videos. When internet is down, the system is down.

Jose
Production Supervisor in US
Farming, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Redzone makes it easy to show performance

5.0 6 months ago

Comments: The module launch coach was very hands on and worked well with all three shifts. Made himself readily available.

Pros:

Live results, great communicating tool for everyone in the plant.

Cons:

There is not anything that I can dislike at this time.