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About Zoho Mail

Zoho Mail is a secure, encrypted, and enterprise-ready email solution, a suite of apps tailor-made for your organization's needs.

Learn more about Zoho Mail

Pros:

Zoho Main is easy to implement and very stable. Their support team also responds to tickets quickly.

Cons:

So you need the desktop after all. I rely on desktop anyway but it is shocking that in this day and age, Zoho does not get mobile experience right.

Zoho Mail ratings

Average score

Ease of Use
4.4
Customer Service
4.4
Features
4.4
Value for Money
4.6

Likelihood to recommend

8.7/ 10

Zoho Mail has an overall rating of <span class="">4.5</span> out 5 stars based on <span class="">1,028</span> user reviews on Capterra.

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Filter reviews (1,028)

Ngala Emmanuel
Ngala Emmanuel
Web Designer in Cameroon
Verified LinkedIn User
Graphic Design Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

An incredible email management system with amazing features

5.0 last year

Comments: It helps us with email management ( chatting and marketing). It's quite super easy to manage. I highly recommend it.

Pros:

We currently use Zoho Mail Solutions as our email management system. It's cheap and easy to use. From domain verification to mailbox creation- It's super easy to use.It works pretty much like Gmail with the exception that it offers more advanced email automation features than Gmail.Notifications are sent in a timely manner, the user interface is rich in texture and design. There are great themes to play around with. I can customize the default email templates or autoresponders and many more.It also offers user account security like two-factor authentication.

Cons:

I think the admin console can be difficult to locate sometimes. There are too many features in the user dashboard. While this might not be a big deal, for a new user it can be challenging.Secondly, all external images from emails are hidden by default and I need to enable them manually by clicking on "display now" before they show up. It's frustrating.

Shakiba
sre in Iran
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

personal email ? just zoho

5.0 3 months ago

Comments: no issue which five years of using zoho mail

Pros:

no ad reliable personal domain admin management

Cons:

I did not face any

Giuliano
Co-Founder and CEO in Ethiopia
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Zohomail Experience

5.0 last month New

Comments: Highly satisfied with the overall web as well as app functionalities.

Pros:

It helped me to streamline my correspondences in a n easy way.

Cons:

Overall feature including the calendar management.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A reasonable email client

3.0 last year

Pros:

Zoho functions well at its core, it fulfills the minimums for whats required.

Cons:

Very difficult to setup with external softwares, they are focused on keeping you within their own ecosystem, CRM etc. This is paywalled and a detriment to their product.

Charles
Devoloper in US
Computer Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Zoho mail happy user.

5.0 2 months ago

Comments: I have used Zoho main for more than 6 months and it has great mail service and features for managing my calendar as well as tasks. It easy to use and gets the job done. Highly recommended!

Pros:

Zoho mail has tons of easy to use and helpful features. It is a one stop shop for email and organization.

Cons:

The only issue is the newsletter folder, I'm not sure why it is there, I wish everything just was in the inbox. This may be a configuration issue that I haven't taken the time to investigate.

Asheque
Chief Operating Officer in Bangladesh
Design, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Zoho can beat Gmail

5.0 3 months ago

Comments: Very good. Easy to navigate and use. Auto reminders and a lot more options in the reminder section truly beats Gmail.

Pros:

Easy navigation, especially the different tabs under the same window helps a lot to navigate through.

Cons:

Calendar is not that impressive and detailed. Needs to improve a lot!

Ahmed
founder in Egypt
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

best free email provider ever

5.0 2 months ago

Comments: best platform ever , easy to use and communication with customer support is the best and No ads

Pros:

the free plan and all the features it is enough that there is no ads

Cons:

no thing all the features is great form.

Ganesh
Trustee in India
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Cost Effective Service

5.0 4 months ago

Comments: Good. I recomment for small and medium businesses in India for sure

Pros:

Ease of Use and many useful features. Compatible for small, medium and large enterprises as well

Cons:

Have not come across any till now. We are happy with the features and options

Zoltan
Developer in UK
Construction Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great mail provider

5.0 3 weeks ago New

Pros:

We've used Zoho Mail for our small business to be able to connect our custom domain with a mail service and it has been lovely so far, it's made life so easy.

Cons:

Nothing, it just works, and it works really well.

Peter
CEO in Nigeria
Accounting Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

User Friendly

5.0 2 months ago New

Comments: This is a beautiful resource and gift to every startup who wants to look professional from day one. Highly recommendable

Pros:

Simplicity does not require any tech skill to set up.

Cons:

The user interface can be improved on for a better experience

Theo
CEO in Austria
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

The free email plan that offers everything

5.0 12 months ago

Comments: If you're a business owner or maybe just a private consumer who is looking for a reliable and cheap (or free) email solution, THIS IS THE WAY TO GO!
I have used many email providers before (GMX, Yahoo, Firemail, msn, Aol) and I can confidently say that this has been the best option for me. It has IMAP Sync, a nice interface and a lot of features.

Pros:

- Very intuitive user interface - Well-built applications for web, mobile and PC - POP3/IMAP support WITHOUT needing to pay - Sync is really fast

Cons:

- Spam folder sometimes flags harmless emails, especially private emails with shorter subjects and less content

Manjula
Lead Developer in Sri Lanka
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great email service

5.0 4 months ago

Pros:

great email service. wish I have more free space as we are small business cannot afford a paying packages.

Cons:

web interface getting slow sometimes. otherwise no issue.

Sunita
Internal Medicine Physician in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect Alternative for Gmail

5.0 last year

Pros:

Zoho Mail provides me with a means to manage my mails with ease, it's got a user friendly interface, mails are sent and received instantly without delay and opening links from mails is also easy to do.

Cons:

Non really except for one time i changed devices and it was a bit tough getting access into my new device.

Vlad
Head of Digital in UK
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Zoho has played a huge part in my business ventures for the past 4 years.

5.0 last year

Comments: Amazing

Pros:

I have built 5 companies in the past 4 years. For each one, I have used Zoho and have utilised different products including Mail, Inventory Manager, the HR platform and more. It is amazing how seamless the intergration between these products is and how user friendly the platform is, providing what seems like hundreds of different products. Although I have a technical background, many of my employees do not and yet they can manage customising and setting up new domains fine. Zoho will always have my heart!

Cons:

Nothing really, at points it might be frustrating when I make mistakes in integration setups, but this is on me haha.

Daras
Marketing Intern in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Good for Smaller Businesses

4.0 8 months ago

Pros:

I liked the ease of use and the features of Zoho Mail. The product was easy to use, and we found some of the APIs to be very helpful. In addition, it was relatively inexpensive and offered to us with a free trial, but it should be noted that the trial does not include all of the features. Furthermore, Zoho Mail was able to compete and offer personalized attention to our account when it came to pricing, and what we could afford as a small business.

Cons:

Unfortunately, the free trial was not as represented. It does not let you explore too much, and is mainly for testing, although that is to be expected at this price point. Besides that, managing contacts was somewhat difficult, and onboarding contact lists took a lot longer to process than other sites we have since used.

Anshul
Anshul
Senior Software Development Engineer in India
Verified LinkedIn User
Information Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Best Email Software for developers

5.0 9 months ago

Comments: Zoho Mail is the best alternative to google workspace which provides multiple features in one single set up so we don't need to install any other app separately.

Pros:

Zoho Mail has simple UI which makes it easy to work with. It has great marketing features along with email to collaborate with clients.

Cons:

It has so basic design which is kind of old. I would love to have multiple option to customization.

Noah
Noah
Owner in New Zealand
Verified LinkedIn User
Photography, Self Employed
Used the Software for: 1+ year
Reviewer Source

Favourite Email Client

5.0 11 months ago

Pros:

I like that I can set up businesses with 5 free domains at no expense to myself.

Cons:

I don't like the layout the most and how when I use it on my laptop screen and have multiple tabs open it cuts even the first one off.

Diwakar Dixit
IT Manager in UK
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Zoho mail is all you need

5.0 10 months ago

Pros:

I have been a zoho customer for almost 4 years. I have setup basic account which gives me 5GB per user and i can create upto 10 users. It has inbuilt bookmark, spam control, notes and calander. customer support is awesome. I recently had issues with MX record and the customer service responded within 2 hours resolving my issue eventhough i have basic account with zoho for the domain I own. Support POP3 and IMAP.

Cons:

I have not see any issues with zoho as i have given every feature i am looking for in an email.

Charles
Owner in US
Machinery, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

The Best Email For new Small Businesses

5.0 6 months ago

Pros:

When I started my company I needed only 3 email seats, Zoho delivered with a free option for up to 5 account emails under my domaine

Cons:

Truthfully There isn't anything to dislike. It's easy to use and perfect for my needs.

Palitha
Managing Director in Sri Lanka
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Review from Geospatial Lanka

5.0 4 months ago

Comments: Zho Mail is a good package which meets almost all communication the needs of a comapny

Pros:

Easy to use and the variety of options given

Cons:

Nothing. It looks perfect to me as I have been using Zoho Mail for years now.

Nilesh
Director in India
Wholesale, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Regular user of zoho mail since 2018

4.0 last year

Comments: I am very happy with using it since 2018....I shal recommend it to use it ones you will forget gmail and all.

Pros:

It is very easy to use and can be use in mobile as well... So no need to moniter desktop for mail, It is as easy as to handle wallet in pocket .

Cons:

There is no such thing as regular user I found in zoho mail.

Georgios
Engineer in Greece
Maritime, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Zoho mail friendly for every user.

5.0 11 months ago

Comments: Zoho mail is very useful I suggest it for business.
Value for money if they can fix a little bit the customer support it will be a top mail app.

Pros:

The most important elements of Zoho Mail are its security, combination with cloud storage, and extensive variety of highlights accessible. It coordinates well with outlook and cell phones.

Cons:

Poor customer support Very rare reply to my requests and if they reply is with very big delay.

leanna
HVAC Dispatcher in Canada
Consumer Services, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Lee Review

5.0 12 months ago

Comments: It has been great and ill continue using Zoho mail.

Pros:

I like that this software allows me to see my revenue/sales.

Cons:

so far i like using Zoho mail for my business.

Clifford
Owner and Publisher in US
Publishing, Self Employed
Used the Software for: 1+ year
Reviewer Source

Love Zoho Mail

5.0 3 months ago

Pros:

Accessible and less subject to junk ads and email solicitations. I am very selective in displaying my Zoho mail address to anyone.

Cons:

A little difficult to link with my addresses.

Jahidul
Jahidul
Software Developer in Bangladesh
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best Email service provider and best price

5.0 last year

Pros:

I'm extremely satisfied with the service that that Zoho Mail is offering.

Cons:

We have been using Zoho mail long time and it's offer Chat system, we can @mention in zoho mail take note and more features like that