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QuickBooks Desktop Reviews

4.4 (2,438) Write a Review!

About QuickBooks Desktop

Accounting tool that provides multi-monitor support and past due stamps through improved cash flow.

Learn more about QuickBooks Desktop

Pros:

It integrates with our FSM software, so it is really great to be able to go from one system to another without much effort.

Cons:

My only complaint has been that when you are couple of releases behind you can no longer direct email invoices to a client.

QuickBooks Desktop ratings

Average score

Ease of Use
4.3
Customer Service
3.9
Features
4.3
Value for Money
4.2

Likelihood to recommend

8.2/ 10

QuickBooks Desktop has an overall rating of <span class="">4.4</span> out 5 stars based on <span class="">2,438</span> user reviews on Capterra.

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Filter reviews (2,438)

Melanie
Melanie
Controller in US
Verified LinkedIn User
Construction Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Simple and easy to correct issues!

5.0 last year

Comments: All good. No issues. Anything I found that it couldn’t do there was a workaround for.

Pros:

Very simple to correct errors. It is clear and little to none training needed.

Cons:

Nothing. I love this program and would get it again.

Lory
Office Manager in US
Medical Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Office manager

4.0 2 months ago New

Comments: Positive as it is easy to understand and follow

Pros:

Easy to use with available help with qualified personnel

Cons:

It will be discontinued within another year

Aaron
CEO in US
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

It's fine but might as well go with QBs online

3.0 last month New

Pros:

Strong functionality and stability for a small business accounting software.

Cons:

Not as flexible or customizable as the online version. I don't see any advantage to not using a cloud-based product at this point.

Jeremy
Owner in Canada
Construction Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A Reliable Tool for Small Business Accounting

4.0 3 months ago

Comments: It offers a comprehensive feature set, customization options, and excellent support. However, the steep learning curve and limitations in cloud integration may be drawbacks for some users. If you're willing to invest the time to learn the software, QuickBooks Desktop can be a valuable asset to your business.

Pros:

QuickBooks Desktop offers a wide range of features, including invoicing, expense tracking, payroll, and inventory management. It's a versatile tool that can handle the accounting needs of most small businesses.

Cons:

For those new to accounting or QuickBooks, the software can have a steep learning curve. It may take some time to become proficient in using all of its features. While QuickBooks Desktop offers some cloud integration capabilities, it's not as seamlessly integrated with other cloud-based applications as some competitors.

susanna
vp of finance and hr in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Desktop Review

5.0 last month New

Pros:

reliable and easy accounting software to use

Cons:

the inventory management portion of the software

Michael
President in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

QuickBooks works

4.0 4 weeks ago New

Comments: Positive, fulfills the needs of accounting clients

Pros:

Intuitive multifunction interface and ease of use

Cons:

occasional crashes require reinstalling software

Christopher
CEO in US
Writing & Editing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Quickbooks Desk Top

4.0 4 weeks ago New

Comments: My overall experience I would have to say is positive. I have been able to run all three of my company's books on this software for 29 years now. Honestly if they fixed the above-mentioned issues I would probably be staying with their service. As of January 2025, my entire bookkeeping firm is switching all clients over to a more affordable and more user-friendly product. Quickbooks has lived in a Monopoly type state for years, so they stopped caring about the customer. The competition has heard this and has finally stepped up with competitive and user-friendly products. I believe Quickbooks will continue to lose market share over the next decade or so. Maybe then they will listen to their customer and change their ways?

Pros:

This is pretty much the go to for bookkeeping. Once it's set up and you have a basic understanding pretty much anyone can use this product.

Cons:

The biggest cons are the lack of linkage capabilities to cloud based software. I'm sure they decided long ago they would phase this product out to their Online version instead of just fixing the existing platform which pretty much everyone prefers. The other major con is the ridiculous price increases and the complete lack of decent customer service. If you need help you pretty much just have to hire a QuickBooks pro due to the lack of customer service.

Amber
Retail and Purchasing Specialist in US
Maritime, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

QuickBooks is awesome!

5.0 2 months ago

Comments: We have a very dynamic workflow which includes everything from retail sales to non-profit donations and development areas, finance, and communications. We all used QB and we all loved it. It was a huge bummer when we had to look at switching to something else.

Pros:

Quickbooks is a tried and true workhorse that's been around since basically the dawn of time -- and it shows. We had to switch over to something else due to support ending on POS, but man...I miss it. Extremely user friendly, highly functional and flexible.

Cons:

Quickbooks allows for the ability to make on the fly changes to information which can be very handy, but it can also be really damaging if the wrong person goes in and changes something.

Tammy
Accounting Clerk in US
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

QuickBooks Desktop

5.0 2 months ago New

Comments: My experience with QuickBooks Desktop is great! I give it a 5 star rating, I love everything about QuickBooks Desktop!

Pros:

How easy it is to use. It's one of the best accounting programs out there and I highly recommend using it to everyone.

Cons:

That they are trying to do away with the Desktop version. I love everything about QuickBooks desktop.

Autumn
Front Office Staff in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great for accounting!!

4.0 4 weeks ago New

Comments: My overall experience with QuickBooks Desktop has been positive. I use it everyday and it really helps me keep all of my accounts in check!

Pros:

I like that QuickBooks allows me to take control of all accounts payable and receivable. I also like the accessibility to all of my important reports that help me keep my business running!

Cons:

QuickBooks is a little hard to navigate. It takes a bit of practice but once you get the hang of it, it's not bad!

Heather
CEO in US
Mental Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great, Except The Transferring

4.0 5 months ago

Comments: Honestly, although the overall experience was acceptable, the difficulties encountered when switching from desktop to online completely ruined it. Once you learn the process, it is quite straightforward, but they really need to improve the ability to transfer.

Pros:

Although the learning curve was quite steep, once I mastered it, it became relatively simple and easy to use. Despite my best efforts at the time, I often ended up doing a lot of last-minute filing for my taxes, so I typically went through the phase of "How do I do this again?" each year. However, once I got back into the swing of things, I was usually able to complete my taxes within about two months.

Cons:

There are two issues I would like to address. First, whenever I made a mistake, I had to manually review each transaction. Sometimes, the way I thought to fix the issue turned out to be incorrect, which required me to redo all of my work and then remember what I needed to do instead. It would be extremely helpful to have the ability to back up certain saves, so that if I made a significant mistake, I could simply reload the backup. Second, the transition from Desktop to Online was not smooth at all. You would think that since it is the same type of software, it would work seamlessly, right? However, I found it to be more akin to trying to load an Android memory onto an iPhone; some things simply did not load properly. Something clearly went wrong, as a loan appeared to be the exact opposite of what it was supposed to be. I still don’t fully understand why this was my experience. Further research has shown me that this is not unusual and that there are actually steps one can take to prevent this issue. However, how was I supposed to know? I mean, you don’t have to take extra steps to download information from an iPhone to your Mac laptop.

Joe
Director of Finance in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Everything You Need

4.0 7 months ago

Comments: The system is easy to use and provides everything I need to do my job well. The system works quick and I don't have to worry about slow glitches.

Pros:

QB desktop offers plenty of customization tools to allow you to maximize its features for your business. You can create and save many different custom reports and its ease of use allows you to find discrepancies in your data more efficiently.

Cons:

The system could use a design update and be more effective in its multi-user mode functionality.

Katie
Book Keeper in US
Construction Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great product for small businesses!!

5.0 2 months ago

Comments: This is a great product for small businesses. It handles taxes and accounting very well! It's easy to enter and pay bill including via direct deposit.

Pros:

I like the intuitive user interface and the ability to have several companies under the same license.

Cons:

It's a bit sluggish to load at times and crashes or freezes occasionally.

Alfiya
Software Engineer in India
Computer & Network Security, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

QuickBooks Desktop - professional insights and analysis of the product

4.0 5 months ago

Comments: I have been using this for my tax and finances management. It helps me plan my finances in an efficient way and calculates my expenses. It is beneficial for taxing calculations as well

Pros:

The UI is easy to learn, manage and use. It is very simple to navigate and easy to access. This platform is suitable for those who are looking for a one stop solution for finance and tax management

Cons:

The paid version is costly, most features are tedious to use. Sometimes the performance is slow

Jodi
Controller in US
Leisure, Travel & Tourism, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

QuickBooks Desktop takes care of all of our accounting needs.

5.0 6 months ago

Comments: I love using QuickBooks at work. I find it very easy to use and it solves all of our accounting needs while keeping track of our finances.

Pros:

I like the fact that wring checks is so easy. If you need to make a change to the check, it is as easy as can be. The account detail reports are great. I like how you can split amounts into different accounting codes, etc.

Cons:

The only thing I would change about QuickBooks is we should have a designated customer service person when we have an issue.

Svetlana
Accounting in Canada
Construction Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

QuickBooks for quick and friendly results

4.0 8 months ago

Pros:

It is user-friendly, but you have know the basic principles of accounting. Reporting tools and customization options . Job costing reports are most sophisticated.

Cons:

no direct line for live customer support

Kevin
Freelancer in US
Computer Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

A Comprehensive Guide to QuickBooks Desktop Pro

5.0 11 months ago

Comments: Positive Experience: "My overall experience with QuickBooks Desktop Pro has been excellent. The user-friendly interface and customizable features have made it easy to tailor the software to my specific business needs. Overall, QuickBooks Desktop Pro has been an invaluable asset to my business. My overall experience with QuickBooks Desktop Pro has been excellent.

Pros:

QuickBooks Desktop Pro offers a wide range of features for managing finances, including invoicing, expense tracking, payroll management.

Cons:

Limited Accessibility this lack of cloud-based access may limit flexibility for users who need to work remotely or access their financial data from multiple locations.

Samantha
Bookkeeper in US
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A great business organizer!

5.0 3 months ago

Comments: I've always loved QuickBooks Desktop and have used it for many years for inputting purchase orders, invoices, taxes and payroll. The only complaint I have is when I had to update my version on a new computer and none of my older QuickBooks stuff would transfer over so it all had to be input again. Other than that, it's pretty straightforward.

Pros:

What I like most about QuickBooks Desktop is the ease of use and the fact I can easily go back and forth between purchase orders and invoices.

Cons:

Once upon a time I had an older version of QuickBooks and when I got a new computer I had to put a new version of QuickBooks Desktop on it and none of my previously saved stuff for my business would convert over to the new version.

Lisa
Owner in US
Medical Devices, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

QuickBooks is for anyone!

5.0 4 months ago

Comments: Overall, this product is my preferred bookkeeping software as I’ve been using it for over 20yrs

Pros:

It’s easy to use and not difficult to set up and merge your files.

Cons:

If you have a file that you want to duplicate to separate the type of account you want it to be placed under, it won’t allow it.

Nia
Writer in US
Accounting Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

QuickBook Desktop pro awesome

5.0 8 months ago

Comments: My experience with QuickBook I will recommend to anybody is a trustworthy and you will never regret.

Pros:

There invoice billing and there awesome customer service.

Cons:

I like QuickBooks they do all ye job for you,make sure your billing and everything pay on time.

Melinda
Book Keeper in Thailand
Construction Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Quickbooks Awesome!!

5.0 3 months ago

Comments: I used it for 15 years. It's a great program, easy ti understand

Pros:

Love the report centre. It has everything

Cons:

Takes more time than online version and obviously you need to be where you're desktop is located. Online can be done from anywhere.

Linda
Bookkeeper in US
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

QuickBooks Desktop makes daily work easier!

5.0 4 months ago

Comments: I like the ease of working with QuickBooks Desktop. It integrates well with other software. Very easy to locate a customer, using partial address or name.

Pros:

QuickBooks Desktop is easy to learn and to teach others, who have never used it. It integrates with other software, like UPS and credit card processing, so that you don't have to manually post.

Cons:

We use estimates for our customers. When we are finished, we turn the estimates into invoices, but the estimates don't go away. Have to manually delete the estimates--would like to have these eliminated automatically when invoice is made.

Austin
Junior Accountant in US
Accounting Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Economical & Great UI

5.0 10 months ago

Comments: It's great! I love the UI, the cost, and my experience using the software.

Pros:

I love that I can run as many companies as I want under the same desktop subscription. The price is good, and the user interface is crisp & clean, unlike some online software I have used.

Cons:

It's less efficient / automated to collaborate on a company file with Desktop Pro, than online accounting software.

Marco
Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

QuickBooks works for me

5.0 4 months ago

Comments: Perfectly fine. I can go back and check and fix my work. Works great for my business.

Pros:

It’s easy to use. I’m familiar with it and I can zip through my days.

Cons:

I’m not familiar with some of the online features

Elizabeth
Elizabeth
Owner in US
Verified LinkedIn User
Accounting Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Quickbooks Desktop

4.0 6 months ago

Comments: Good but too expensive. Better than QuickBooks Online.

Pros:

Class tracking, email capability, stable software.

Cons:

No option to make mass changes, instead of one by one.