--- description: Get detailed information about UXPressia usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: UXPressia Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [UXPressia](/software/172668/uxpressia) # UXPressia Canonical: https://www.capterra.co.il/software/172668/uxpressia Page: 1 / 4\ Next: [Next page](https://www.capterra.co.il/software/172668/uxpressia?page=2) > An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques. > > Verdict: Rated **4.8/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses UXPressia? Teams and department of companies of various size willing to define user/buyer persona's, map user and customer journeys in order to design products and services with exceptional customer experience ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 80 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: UXPressia - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$95.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: FREE: $0 Forever free PRO: $36/month per user BUSINESS: $95/month per user ENTERPRISE: Contact UXPressia - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Collaboration Tools - Customer Experience Management - Customer Profiles - Customer Segmentation - Customizable Templates - Dashboard Software - Data Import/Export - Data Visualization Software - Drag & Drop - Feedback Management - Multi-Channel Data Collection - Third-Party Integrations - User Journeys - User Research Analysis ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Customer Experience Software](https://www.capterra.co.il/directory/30671/customer-experience/software) ## Related Categories - [Customer Experience Software](https://www.capterra.co.il/directory/30671/customer-experience/software) - [Personalization and Behavioral Targeting Software](https://www.capterra.co.il/directory/30965/personalization/software) - [User Experience (UX) Software](https://www.capterra.co.il/directory/31036/ux/software) - [Customer Journey Mapping Tools Software](https://www.capterra.co.il/directory/31537/customer-journey-mapping-tools/software) ## Alternatives 1. [Miro](https://www.capterra.co.il/software/128955/miro) — 4.7/5 (1680 reviews) 2. [Hotjar](https://www.capterra.co.il/software/163516/hotjar) — 4.6/5 (539 reviews) 3. [Lucky Orange](https://www.capterra.co.il/software/150695/lucky-orange) — 4.7/5 (260 reviews) 4. [Indeemo](https://www.capterra.co.il/software/205445/indeemo) — 4.8/5 (45 reviews) 5. [Pendo](https://www.capterra.co.il/software/151951/pendo-platform) — 4.5/5 (238 reviews) ## Reviews ### "Creating personas and features" — 5.0/5 > **Iskra** | *23 April 2025* | Human Resources (HR) Software | Recommendation rating: 8.0/10 > > **Pros**: Easy and fun to use. It helps me to be more creative. > > **Cons**: Prices... It is very expensive for small businesses ----- ### "Uxpressia for Journey Mapping and Personas" — 5.0/5 > **Gregg** | *15 November 2024* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: Thrilled to integrate @uxpressia into our courses. Their tools and templates are intuitive and enhance the learning experience for oue students. Check them out here: https://uxpressia.com/w/templates" > > **Cons**: No negative points, that I have found so far. > > Very positive, many new features getting added. ----- ### "Flawless customer experience and a great product\!" — 5.0/5 > **Shai** | *13 September 2018* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: UXPRESSIA offers a unique combination of great value combined with great features. The UXPRESSIA managed to combine 3 different tools into one well-integrated tool, resulting in a flawless customer experience. I love the ability to create personas, which I can then use within my Customer Journey Map while creating an impact map which can pull info from the persona tool. All this includes the ability to share the projects with other UXPRESSIA users or allow others to see your work as well (without a UXPRESSIA subscription). It's a whole lot of power and a whole lot of bang for your buck\! > > **Cons**: It's rare that I say this, but this product is in many ways flawless. Yes, there are new features they could add, but then again, like any software its a work in progress. The best part is this...​ Got an idea, suggestion or bug report? The UXPRESSIA team wants to hear it\! And unlike many others, they actually listen\! > > UXPRESSIA has helped me produce a living breathing Customer Journey Maps along with Persona profiles and Impact maps for clients in a quick and efficient way. Anyone who's ever had to put such documents together knows how hard it is to create them from scratch, keep them in a centralized location and allow for multiple people to view and edit them. UXPRESSIA solved this with their tool. This WILL save you time (and money), make you more productive all while making you look highly polished in front of clients. My clients loved this so much, that one even printed a 5ft by 4ft version of their own customer journey map created with UXPRESSIA, to hang in his office\! Thanks,​ UXPRESSIA\! ----- ### "OK starting point for customer insights mapping" — 3.0/5 > **Henrik** | *3 December 2019* | Design | Recommendation rating: 3.0/10 > > **Pros**: Super easy interface. Create a solid customer journey in minutes and personas in seconds. You can fully customise your personas as well as customer journey. The best element is impact mapping, which allows you the support your product decision process and align with overall strategic intents. > > **Cons**: The software seams like it's in an early state. Many times it forgets to save the current state of e.g. a persona. Also, it's quite annoying that you cannot fully customise your persona. The grid is always either in thirds, in halves or full width. You can only make a high persona, not a wide. Finally, the edit options of the components in the personas (content types) are somewhat limited. > > Really great to get yourself started and have the personas live outsite powerpoint but in a shared tool. Also, produce your customer journeys super fast to align the product team on the over CX as well as pinpoint true pain points. ----- ### "Amazing SAAS platform that enables Service Design Thinking at the next level" — 5.0/5 > **Alex** | *24 January 2020* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Extremely intuitive and easy to use to the platform. The integration into Google Data Studio allows for seamless automation and ease of reporting to our clients. We've completed removed redundancy from the process while improving the value provided to our internal team and clients alike. > > **Cons**: Missing the Service Blueprint Map from the package. Though not part of the Customer Experience Mapping Journey, it is an incredibly helpful tool to augment the experience. UXPressia does offer an incredibly smart workaround and allows integration of Miro Boards (Previously real-time boards.) > > Integrating service design thinking into a marketing agency is no small feat, especially one with a dynamic and highly demanding clientele. Integrating UXPressia into our work-flow has simplified a large portion of our customer research phase by providing seamless and easy to use cloud-based tools. The quality of exports is phenomenal and easy to use, increasing the speed and value of the deliverables we provide to our clientele. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.il/software/172668/uxpressia?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/172668/uxpressia) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data