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About Qwaiting

Queue management software is developed with the purpose of making the user's life easy & allows them to track all the clients.

Learn more about Qwaiting

Pros:

Everything and the easy of the application and user friendly.

Cons:

Menu might be tricky to navigate. Hard to find things you're looking for.

Qwaiting ratings

Average score

Ease of Use
4.8
Customer Service
4.9
Features
4.7
Value for Money
4.9

Likelihood to recommend

9.4/10

Qwaiting has an overall rating of 4.7 out 5 stars based on 15 user reviews on Capterra.

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Filter reviews (15)

Mirjalol
Mirjalol
Finance officer in Uzbekistan
Verified LinkedIn User
Education Management, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

We've sorted out the massive queues

5.0 last year

Comments: Excellent

Pros:

Simplicity and customer service, we have deployed the service without no problem just in few hours.

Cons:

Pricing is a bit high, it is quite impossible for an annual subscription (if you are in social sphere)

Shrivra Response

last year

Thank you for your valuable feedback

Mohammad
Site Manager in Singapore
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Gr8 interface

5.0 last year

Pros:

The ease of downlaoding day to day reports

Cons:

The interface can be a bit better.. especially with the transfering of queue number from one stations to another.

Shrivra Response

last year

Thank you for your valuable feedback

Stephane
Digital agent in Gabon
Banking, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Review SFE

2.0 last year

Comments: Easy to use and no extra effor. The customer service is super. But make sure to make available other option (sms, voice, feedback...)

Pros:

Customer service is available and open to solve issue when extremely needed

Cons:

No human voice number caller , no french translation, additionals are features a overcharged.

Airee
SITE MANAGER in Singapore
Health, Wellness & Fitness, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

QMS

5.0 last year

Comments: i feel the app need updates as and when, to fix the bug issues

Pros:

I like abt QMS, is the way the app set up for easy to use.

Cons:

sometime JAM, and cannot print via the printer soetting, and sometimes lost of connection. but able to rectrify

Shrivra Response

last year

Thank you for your valuable feedback

ZHI HAO
Customer Service Manager in Singapore
Automotive, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

User Friendly Qwaiting

5.0 last year

Comments: Excellent. Have been using Qwaiting for awhile. Is easy to use.

Pros:

Customized template for the q system. User Friendly

Cons:

Have been using Qwaiting for awhile, everyrhing seem to be all good.

Shrivra Response

last year

Thank you for your valuable feedback

Alonzo
IT Engineer in Saudi Arabia
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

The Qwaiting's functionalities and value

5.0 last year

Comments: Overall, we are solving the redundant processes of our daily operations with Qwaiting by making accurate and advised decisions in the business from the reports and monitoring that it provides.

Pros:

The feature I liked the most regarding Qwaiting is the integrations between the company Health Information System's booking appointments that decreases wait time patients to get attended by the customer service.

Cons:

With a system such as Qwaiting there is not much to hate. But the only feature to improve would be the access control of users that require more tweaking.

Shrivra Response

last year

Thank you for your valuable feedback

sarah
senior executive in Malaysia
Education Management, 1,001–5,000 Employees
Used the Software for: Free Trial
Reviewer Source

satisfactory

5.0 last year

Comments: help to enhance customer waiting experience

Pros:

user friendly interface. easy access and very helpful in daily work

Cons:

admin setting too complicated and many to set

Shrivra Response

last year

Thank you for your valuable feedback

Luis
Innovation officer in Mexico
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Good Simple Powefull Solution

5.0 last year

Comments: Good Solution

Pros:

Ease of useGood supportPlatform flexibility

Cons:

Sometimes you need to check on settings, reporting inly work for one branch…

Shrivra Response

last year

Thank you for your valuable feedback

Verified Reviewer
Verified LinkedIn User
Information Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent support! Excellent Application. I feel very happy to buy this product.

5.0 7 years ago

Pros:

Very Fast & efficient. The notification system is the thing I like. Apart from that I am also impressed with the dashboard

Shrivra Response

last year

Thank you for your valuable feedback

Abd El Nasser
Abd El Nasser
pm in Egypt
Verified LinkedIn User
Events Services, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

very good

5.0 2 years ago

Pros:

everything and the easy of the application and user friendly

Cons:

no thing every thing goes smooth and easy

Shrivra Response

last year

Thank you for your valuable feedback

Peter
Consultant in Kenya
Hospital & Health Care, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

Efficient Hospital process

5.0 last year

Comments: Efficiency in terms of managing patients queue

Pros:

Support follow up and its efficiency in controlling a Queue

Cons:

Please work on the VIP/Emergency token where by when VIP or Emergency patients are pushed they can skip the Queu and be a priorityAnd also if a patient gets lost any department can activate the same token and He/she continues with it since hospital is big

Shrivra Response

last year

Thank you for your valuable feedback

Ifedara
IT in Nigeria
Hospital & Health Care, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Simple Queue Management Solution

4.0 last year

Pros:

I sincereley like the ease of deployment. There was no need to buy additional hardware before getting the solution up and running.

Cons:

Somoetimes accessing from my location can be very slow even with good internet, Kinly improve this.

Nikkolo Paulo
School Principal in Philippines
Education Management, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

User friendly queueing system!

5.0 last year

Comments: It makes our school operations smooth and organized.

Pros:

This is user-friendly and easier to go over.

Cons:

May the printing set up for the ticket can still be improved on.

Shrivra Response

last year

Thank you for your valuable feedback

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

QWaiting - Wait no more for the Queuing system you need!

5.0 2 years ago

Comments: Must have queuing software!

Pros:

It's very easy to deploy, very intuitive and serves just about everything you need to organize your facility.

Cons:

Menu might be tricky to navigate. Hard to find things you're looking for.

Shrivra Response

last year

Thank you for your valuable feedback

Karim
MD in Spain
Management Consulting, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great solutio

5.0 2 years ago

Pros:

Ease of use and customisation capabilities. Support is also great.

Cons:

There is room to improve the UI further, i think.

Shrivra Response

last year

Thank you for your valuable feedback