Leapsome Reviews

Leapsome is characterized by its simplicity and user-oriented design

Pros:

It's amazing how easy yet impactful it is to monitor employee performance and interact with individuals in you network.

Cons:

Up until now, everything has been smooth sailing and I haven't encountered any problems while using it.

Leapsome gave us a way to hold 360s that worked with our unique company structure

Comments: Previously all feedback was given via Excel sheets, which made it really tricky to keep track of. People found it tedious to give feedback in this way, and it was also creating issues with transparency because everyone was conscious of how the data was being forwarded through HR. It felt strange that as a forward-thinking software company, we were using outdated methods for our internal processes. But we also found it difficult to standardise processes within our unique company structure. We found Leapsome easy to roll out incrementally, and were relieved by how enjoyable it was to use – people finally felt engaged with their HR processes. It’s halved the amount of time our HR team spend on these processes, and because there’s more ongoing communication between teams we all have a better idea of our roles and feel more engaged.

Pros:

The platform makes it possible for us to run 360 peer reviews as we want to, and encourages our employees to give each other ongoing feedback. It’s made our HR processes not only more efficient but also more transparent. The tool was surprisingly simple to roll out, and there was a really positive response from the managers and employees – so now we’re looking at using the rest of Leapsome’s features, like 1-on-1 meetings and engagement surveys. We were also very impressed by the Leapsome customer team, who visibly incorporated our feedback into the platform before we had even decided to use it! They were the only tool that we could see were seriously passionate about acting on feedback themselves, and their answers to our support requests have been consistently prompt and helpful.

Cons:

We have had some minor, short-term issues, such as where to find a particular setting in the app and we have a few requests for new features, however, every time we see anything like this, the Leapsome product team is always quick to respond and improve the platform based on our suggestions.

Alternatives Considered: Lattice, Impraise and Small Improvements

Reasons for Switching to Leapsome: What mainly convinced us was the great customer service. They even implemented one small feature request we had during the sales cycle with us, when we were not even a customer yet. This made the decision!

Decent platform - limited features

Pros:

Decent UI but doesn’t do everything that we need it to

Cons:

Limited range of features available - needs a range of content available already

A great evolving app for everything HR management.

Pros:

The sales and customer service from leapsome is second to none! They're a developing company, "new" to the market, but they are pushing out new features every month! If you have an issue they're just one ticket away, and reply within 2 hours normally, always helpful. The tool works great too, it makes sense :)

Cons:

I think the performance management feature could use more customisation, but i know they are working on bringing the best features to the biggest amount of users.

Alternatives Considered: Lattice

Reasons for Switching to Leapsome: Price, customisation, sales process won us over.

Review

Comments: Leapsome is a great tool. As an L&D team member, I use it a lot.
Something very interesting for me is that in addition of being a super LMS, thank to Leapsome we can organize meetings and periodical reviews and launch surveys across the company.

Pros:

What I like the most is that Leapsome is very is to use. Whether for the Admins or the Employees.

Cons:

1- It's too tricky to create assessment forms in the learning paths - You should find an easier way. 2- All Learners should receive a notification when a learning path is updated

Great tool with diverse features that make employee engagement simple while requiring little admin

Comments: - Implementation was fast and simple with flexible onboarding sessions according to our needs.
- Always fast replies from customer support.
- Suggestions are taken on board fast, and if fast solution is possible it's implemented immediately.
- Good user experience with new features being installed frequently.

Pros:

- The review feature that allows me to set up individual and transparent reviews, making the review process much less administrative than before. - The 1on1 feature that encourages employees and managers to organize their discussions beforehand and carries over open talking points to the next meeting. - The set up recurring surveys.

Cons:

Not really a con, since I know it's being worked on, just really looking forward to a more realized learning feature that is currently available as a beta version. Also, more features for surveys would be great, i.e. logic functionalities.

Alternatives Considered: Small Improvements and Workday Peakon Employee Voice

Reasons for Switching to Leapsome: Leapsome offers the the best combination of features our company currently needs that the other tools don't offer. Also, knowing that Leapsome is constantly improving their product and customers receive updates quite frequently, makes us look forward to what's to come.

Leapsome is a great tool to accompany your HR processes

Comments: - globally standardized and documented feedback process
- easy-to-analyze employee engagement surveys
- employee kudos
- Goals and OKRs

Pros:

- easy to use and intuitive - very flexible in terms of setup

Cons:

It would be great if we could log in as the different users

Alternatives Considered: Small Improvements and 15Five

Reasons for Switching to Leapsome: - user friendliness - step-by-step roll out of features - personio API - price

Leapsome - Great Features and Very Helpful

Pros:

First, I like that Leapsome easily integrates with other applications. Leapsome makes handling engagement surveys and also onboarding easy. It is also an amazing learning solution.

Cons:

I find all features of Leapsome amazing and no complaints.

Improve Interactions

Comments: It Offers powerful platform for improving employee performance and interactions.

Pros:

The 360 feedback and performance review system stands out most and OKRs management tools are fantastic for aligning contribution. The survey provides to improve employee satisfaction.

Cons:

Pricing is higher for small business and startups.

Best LMS Software

Comments: My best experience is the usability and saves our lot of time for the best perfomance.

Pros:

i mostly like that templates that are more flexible and easy to analyse.

Cons:

i did not seen any dislike in Leapsome software.

Contribute effectively to enhancing employee capabilities & transparently assessing performance

Comments: By constantly monitoring everyone's progress, Leapsome helped raise productivity across the board. We also benefited greatly from the use of auditing tools in laying out strategies and reaching our objectives. Every survey helps us work together with management to make decisions that enhance productivity.

Pros:

Leapsome lets us centralize performance management and development, which boosts employee engagement and ensures openness in procedures and audits. We can create and run surveys to help management and staff make the best decisions. It's excellent that we developed ways to exchange remarks between tiers while maintaining privacy. Leapsome enables us to specify who gives feedback, which makes all functional relationships clear to all. We can also organize performance review sessions with line managers to discuss interim plans and goals and formalize observations.

Cons:

There are not many negatives to report, but it seems that Leapsome integrates with a limited number of programs, which is a hindrance to using it for more functions.

The best app to check meetings, praise and conduct surveys about performance

Comments: I really have a boost when using Leapsome, I love small animations which are popping up when you do an action, I love the colours and the modern design, I am also using it for the meeting notes and agenda.

Pros:

I love the friendly setup of the platform and the simplicity of use, mostly I use it for the praising the colleagues and it does solve a lot regarding giving positive feedback and having mood boost

Cons:

I am not sure how to use the app for the performance tracking, otherwise nothing is lacking

A great tool, simple but very powerful.

Pros:

What I value most about the tool is the simplicity with which you can manage complex issues such as performance review, employee follow-up, objectives, etc. In addition, with Leapsome you can be relaxed and forget about tracking your tasks because its notifications make your life easier. Thanks to Leapsome we are now closer to our employees, we make career path reviews more professional and efficient, among many other things. In addition, they have a great customer service team. They have a very agile and close attention. I recommend it 100%!

Cons:

It would be interesting if they would allow to make a more detailed company and employee organization chart, to help remote companies to have a centralized site where to see the detail of all the teams and employees.

Performance Review Powerhouse

Comments: Fantastic overall, great tool!

Pros:

Ease of usage is brilliant and employees connect easily as well.

Cons:

UI can be a bit more enriching to attract gen Z's

Great tool

Pros:

You can build own questions and create assessments according to questions. Splitting to departments and seeing averages of the answers

Cons:

Might be I am not aware, but if to remove the Head of the departments answers /team leads answers, you cannot sort the answers according to the seniority levels of each vertical. To see what is the common answers of each seniority level within the same position to pull out relevant data

A must have tool!

Comments: The support is very helpful. There is good communication between the assigned contact partner, that is always willing to share best practices. I really like the Leapsome content (I enjoy the blog!), their philosophy and mission.

Pros:

Overall I find Leapsome and all its features very useful and supports a full range of activities that are crucial for employee engagement. The meeting feature enabled us to create more organized meetings and follow-ups. Secondly surveys and analytics, gives a great user experience and great insights to actionable feedback. Finally, I really love the fact that Leapsome is living up to their values and is continuously developing and improving.

Cons:

The integration of development talks with Google Calendar, and I would find very useful - implementation of an internal calendar for everyone to have an overview of ongoing or/and scheduled Leapsome activities: meetings, 1:1, development talks

A valuable performance review & feedback tool that any fast-growing company would benefit from using

Comments: After implementing Leapsome, time spent on administrative HR processes was reduced by 90%. Of course, this has been a huge relief for our HR team – but the whole review process has also become more clear and meaningful for all the managers and employees involved. By helping everyone to exchange more honest, growth-oriented feedback we can use our performance reviews to drive learning without being burdened with paperwork. We were also particularly impressed by the Leapsome team, and how they responded to our suggestions for the platform. It’s clear that they care about feedback as much as we do!

Pros:

Leapsome makes all our administrative HR processes so much easier to tackle. Now that we have a tool specifically designed to conduct performance reviews, we no longer need to rely on Google Forms – and because the platform has professionalised our feedback culture, employees and managers actually give each other better review feedback. The best thing about implementing Leapsome is knowing we’re now in a better position to support our employees in their development so that they can grow along with the company.

Cons:

If I could change anything about our experience with Leapsome, I simply would’ve started using it sooner!

Amazing Performance Management System

Pros:

Ease of browsing feedbacks. Easy management and impressive UI.

Cons:

Nothing as such that I disliked. So far it is good.

Great tool for 360 Assessment

Pros:

We are a little company, and we use it to have a 360 evaluation of our working colleagues

Cons:

I guess I will have some cons as we expand it´s use, but don´t have any at this point

Best Feedback Tool for each Company

Pros:

The whole setup is very easy for understanding and very clear. The whole tool is self-explained. Absolutely user friendly!

Cons:

You can't add an individual development budget and individual development ways.

Great platform for Performance reviews

Pros:

The user interface is very easy to use, so user friendly.

Cons:

Nothing, much but it would be cool if we have another way to show the positives for the Perforamance reviews.

Leapsome a great tool for feedbacks and Surveys

Pros:

Ease of use and very user friendly interface

Cons:

Everything is cool with for me. However, if i find an area where i feel improvement is needed in the future i will definitely reach out to the support team

Leapsome - Perhaps too open ended?

Comments: Leapsome has a very high variety of features, and we needed a software that has a few things
1. Employee feedback and reviews
2. Employee and business goals
3. Employee learning development It does a large variety of things, and does them mostly well, but it is clear that a lot of the software is not very well thought out which causes me problems, as the admin. I am often left struggling to explain why something is one way, or why I can't do something I think seems obvious. Once you decide how to set it up and use it as you wish, it works quite well if you have an active admin. The company advertises the software as open-ended and to be used as you wish, but this creates a problem as when you try to do things your way you often find you run into problems that the designers hadn't thought of.
Quite often I would try to do something one way, only to realise it wouldn't work for some odd reason and have to start back at square one. The customer support is very helpful when you do have a problem (and you probably will)

Pros:

1. It is good as an employee database, you can store a lot of data about your employees 2. Leapsome works well together, all of the different modules operate together. for example, instant feedback can be referred to in a 121 manager review. Competencies reviewed on a manager review can also be reviewed in instant feedback. 3. Once you have the goals set up, they work quite well numerically - parent goals can have a number of child goals below them, and the average percentage completion of the child goals makes up the parent goals. This works well if your goals are strictly numerical 4. The review system works well, once it is set up. You can automate it so that review cycles go out with managers reviewing their subordinates on their competencies, and employees reviewing each other etc.. This all works quite well together, and in a review you can see past instant feedback (which is the way to give feedback outside of a review cycle) 5. The customer service is very nice and helpful, and have helped me work through complex problems on numerous occasions In fact, the instant feedback feature is probably the most useful feature for us, despite it being the simplest.

Cons:

1. The 'learning' module leaves a lot to be desired. The due dates work weirdly, which is hard to explain if you have never used it but it's basically a non-feature - the due dates do not really work. The UI/UX of completing a learning 'path' (as they call it) is quite poor. It is very basic and the only real customisability you have is a rich text editor. That's it. There is no option to add a preview image for an article for example. The quizzes are very basic in the options you have - they must be multiple choice, and the answers must be text. All you can change is the amount of correct and incorrect answers. The 'tasks' are just a check-box. That's it. 2. Goals I wanted to set 8 different numerical goals for each employee at my company, which update weekly with their progress. We have the numerical data. But, the only way on Leapsome to update a goal is to do so manually - there is no API. So, I am forced to manually update all the goals every week (in the hundreds). This is a waste of my time but necessary

The B.O.A.T AND G.O.A.T PLATFORM FOR KEEPING MANAGERS UPDATED

Comments: It has been a great experience and it is easy to update my manager on our wins and on the losses

Pros:

The user interface is on top notch It is easy to use It is cost effective It has made our work in the company easy to document feedback with employees Very good customization of survey options The software aims to intergrate everything related with performance,engagement and career management

Cons:

Theres nothing really to dislike about leapsome it is sincerely the best

A comprehensive platform for performance management and employee growth

Comments: Leapsome is an excellent choice for companies (medium to large size) that are looking to improve the performance management, employee development and engagement. It stands out for its comprehensive feature set, ease of use and ability to drive culture of continuous feedback and growth.

Pros:

Leapsome's performance management tools are one of the key strengths about the product, it allows for setting a personalized objectives and key results and regular check-ins. The tools are designed to ensure employees receive continuous feedback and be able to track the progress of the goals. Leapcome also enables the enterprise to implement L&D strategies very effectively, with the individual development plans and goal tracking features, it empowers the employees to take charge of their career growth. The customization and Reporting are great options in Leapsome that allows the enterprise to adapt the platform to fit our specific needs in every department.

Cons:

The pricing is higher compared to other platforms in the market, especially if the enterprise would need to have advanced features, then this will have a huge impact on the total pricing structure. The platform is generally easy to use, however for some departments we noticed that not all the employees were able to fully utilize all of its features.