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About Ringover

Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.

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Pros:

But the quality is much better. No complicated pricing plans or VOIP device requirement.

Cons:

Sometimes their is a delay a few seconds between when you speak and the person on the phone which I believe will be fixed sooner than later.

Ringover ratings

Average score

Ease of Use
4.8
Customer Service
4.6
Features
4.6
Value for Money
4.5

Likelihood to recommend

8.8/10

Ringover has an overall rating of 4.6 out 5 stars based on 509 user reviews on Capterra.

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Filter reviews (509)

Paola
Paola
Manager in Italy
Verified LinkedIn User
Arts & Crafts, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Ringover an excellent solution for your business

5.0 last year

Pros:

Perfect and Easy integration with our business process

Cons:

Nothing to complain about this software

Ringover Response

last year

Hello Paola, Thank you for leaving such a wonderful feedback! We are glad to see that you're enjoying using our solution. Looking forward to keep working with you! Best regards, the Ringover Team

Daniela
HR in Kenya
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

How is ringover on a daily usage

4.0 4 years ago

Pros:

I like that you can use everywhere, a computer on phone and be assigned different location of numbers. This is very useful when you have clients in some location but you are not physically there.

Cons:

That sometimes, even if the app is open, I am not receiving the notification so I lose the calls.

Ringover Response

4 years ago

Hello Daniela, Thanks for leaving such wonderful feedback. We are happy to hear that you are satisfied with your experience with Ringover. Looking forward to continue working with your team! Good day and see you soon ! The Ringover team

Cyril
CEO in France
Internet, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Telephony for flexibility

3.0 2 years ago

Pros:

make a call, transfert it is easy. Setting up a standard with it's own options is very usefull and the mot important thing is that you can manage a calendar for every operator.

Cons:

There's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs.

Ringover Response

2 years ago

Hello Cyril, Thank you very much for taking the time to share with us your feedback. We're happy to learn that you find our solution very user-friendly. Regarding the difficulties that you found, we're currently working to improve the overall quality of our product. However, our support team is available from Monday to Friday from 9 am to 7 pm (CET) and Saturdays from 9:30 am to 1:30 pm (CET) by phone at +33 1 84 80 08 00 and preferably by email at [email protected]. Please do not hesitate to contact them, if ever you're still having issues, they'll be more than happy to help you with them. We wish you the best. Sincerely, The Team Ringover

Emin
Sales Manager in US
Events Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Experience on Ring Over

4.0 4 years ago

Comments: The overall experience is good but the website of the app is terrible for getting information about the packages. I was not expecting this much quality that is why I would say it pays off.

Pros:

The interface is amazing. I want to note that the possibility to get voice message is the best as the same feature was not possible for skype

Cons:

the packages, it is somehow limited. I see it as a new player and I think it should offer the packages that TUrkey and countries like it should be included in the same package with Europe

Ringover Response

4 years ago

Hello Emin, Thanks for taking the time to share your feedback! We are happy to learn that you are enjoying Ringover and have seen first-hand the value it brings to any business. We would love to offer unlimited calls to all parts of the globe but for now you can call without limits to 80 landline and mobile destinations across different continents. We even offer virtual landline and mobile numbers in many of these locations. Thanks again for choosing Ringover. We look forward to continue working with you! Regards, Team Ringover

Thorsten
Head of Sales in Germany
Hospital & Health Care, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Why we decided for ringover

4.0 5 years ago

Comments: I like the product in the daily work

Pros:

It‘s very easy to implement within a organization. Intuitive handling

Cons:

Switch user to snooze if they forgot it by themselfe.

Ringover Response

4 years ago

Hello Thorsten, So happy to hear about your positive experience. We are extremely honoured to be working with your team and we look forward to continuing the journey together as your VoIP provider! Team Ringover

Giuseppe
country manager in France
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Completly recommended

5.0 5 years ago

Comments: Rapidity and efficent, thanks to Ringover, very good service. I'll download app version to do my job from my smartphone.

Pros:

I love authomatic recovered calls. I can listen again the call to remember what my customer said. I love also the possibility to call directly clicking on telephone numbers from different website.

Cons:

I don't like when the call is silent. I mean, when I don't ear any sound, no ringing. It's need to me to understand about the call direction.

Ringover Response

4 years ago

Hello Giuseppe, Thanks for your 5 star review!! So proud to hear that you have fallen in love with Ringover. Team Ringover

Maxime
Customer Success Manager in France
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

RingOver is a really good product - good compromised

4.0 4 years ago

Pros:

Many things: easy to setup, the IVR, really easy to deploy inside my company. And the "monitoring" is really interesting. The redirection of the calls in function of the different rules is really interesting.

Cons:

Sometimes we had some trouble with the communication, people didn't hear us well. And the Chrome extension isn't working very well, sometimes we someone call me it doesn't ring but it works on the mobile app.

Ringover Response

4 years ago

Hello Maxime, Thanks a lot for your warm feedback! We have been working really hard on simplifying our pricing and the overall user experience. So happy to hear that you have benefited from this! Looking forward to working more with your team at Artifakt :) Team Ringover

Oleg
Director in Bulgaria
Staffing & Recruiting, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great VoiP system for a recruitment agency

5.0 11 months ago

Pros:

The system is very easy to use. The quality of the connections has been great. The service is inexpensive. There are no hidden costs and the plans cover a lot of countries. Landline and mobile calls for most countries are done at no extra cost per minute. The support is good and the staff is responsive.

Cons:

No cons that I can mention. My operation is small, so for what I need it is great.

Ringover Response

10 months ago

Hello Oleg, Thank you for this great comment ! We are happy to know that you like our solution! We do everything we can to make it user friendly for our customers and allow them to provide top customer service whatever the situation !! We look forward to continuing with you. The Ringover team

Aman
Aman
Researcher in India
Verified LinkedIn User
Chemicals, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Ringover is a software that businesses can use to manage their communication, which is based in the

4.0 2 years ago

Comments: Ringover is widely appreciated as a cloud-based communication software that offers an all-encompassing range of communication tools suitable for businesses. Its user-friendly interface, high-caliber voice and video calls, and smooth integration with other business tools have garnered admiration from users. However, a few users have expressed occasional technical difficulties, and the call quality has been a cause for concern for some. Nevertheless, on the whole, Ringover appears to be a dependable and reasonably priced solution for businesses seeking to simplify their communication processes.

Pros:

Ringover is a software that provides a wide range of communication tools such as voice and video calls, messaging, and team collaboration, all in one place. It has an intuitive and user-friendly interface that is easy to set up without the need for any special hardware or software installations. The software utilizes VoIP technology to ensure high-quality voice and video calls, which reduces call dropouts, lags, and delays, resulting in clear and crisp audio and video quality. Additionally, Ringover integrates with various other business tools, such as Salesforce, HubSpot, and Slack, which makes it convenient for businesses to streamline their workflows and communication across multiple platforms. Ringover also offers flexible and cost-effective pricing plans suitable for businesses of different sizes.

Cons:

There are some typical complaints from users of Ringover that relate to sporadic disruptions and issues with the call quality, which may have an impact on the overall communication experience. Additionally, a few users have reported occasional technical glitches or challenges with integrating the software. However, it is important to note that these issues are not very common, and the Ringover customer support team usually responds promptly to resolve them

Ringover Response

2 years ago

Hello Aman, Thanks for taking the time to leave this comment. We are happy to learn that you enjoy our solution and, that you enjoy our various integrations. We are also sorry to hear that you have experienced some mild disruptions with Ringover. Should you experience any issues at some point, please feel free to email us at [email protected], and our support team will be more than happy to assist you! We wish you a pleasant day! Best regards, The Ringover Team.

Pascal
Pascal
PDG in France
Verified LinkedIn User
Textiles, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

About Ringover Experience

5.0 3 years ago

Pros:

I am very satisfied with ringover in addition to the intuitive console, The application also allows me to call and retrieve all my calls abroad with a simple WIFI connection.

Cons:

t's hard to say what I didn't like about RINGOVER because I really believe that all is well. Can be the price "not expensive enough"

Ringover Response

3 years ago

Hello Pascal, Thank you for sharing your experience. We are happy to hear that our IP telephony solution is providing you with a quality service when you are moving on a daily basis! We look forward to keep working with you, The Ringover team

Hamid
Manager in Morocco
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Ringover is Good

5.0 2 years ago

Pros:

Phone quality is very good, almost is easy ti use

Cons:

The solution is easy to use for any one, very interactif

Ringover Response

2 years ago

Hello Hamid, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you! Best regards, The Ringover team.

Julie
Business Owner in UK
Telecommunications, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Ringover Review

5.0 3 years ago

Comments: I am hugely impressed with Ringover’s platform, I have been using it for a number of months now and find it’s features offer a much better all-round business tool than the other VoIP solutions I have used in the past. The free calls not only include UK geographic and mobile but also international calls which has saved me a fortune compared to any other system I’ve used as I do often need to call abroad. I love the fact that I can use the video conferencing facility from the same platform with no time or user limitations, it’s enabled me to conduct much bigger and more flexible meetings online which has been invaluable during the pandemic restrictions. In addition using Ringover as my main business platform also allows me to send text messages, keeping all communications in one place. I truly value the business benefits since moving to Ringover.

Pros:

Free Calls Internationally Unlimited video users Unlimited video time SMS

Cons:

I haven't discovered anything I don't like

Ringover Response

3 years ago

Hello, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continue working with your team! Regards, Team Ringover

Javier
CMO in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Be careful with long commitments and their customer support

3.0 3 years ago

Pros:

They can provide phones in multiple countries, easy tool, does what it is suppose to do.

Cons:

12 month commitment, very bad customer service. I expected a monthly plan like any other competitors, turns out they grab you and even if you tell them you thought it was monthly, they literally don't reply to you and only ask you to pay. Impressed by how bad they handled it. My overall experience? Shitty, there you go. The least you could have done was to understand my frustration and educate me on how you don't provide monthly plans, and everything is committed to 12 months. Or maybe you do, because that is what you understand from your website. Regardless, all your follow ups literally ignored my replies. Won't be recommending it, hope I don't have to use this service again. For sure will go with a competitor next time.

karen
Director in UK
Facilities Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent Product

5.0 3 years ago

Comments: definitely brining the office to home environment, recording of calls save taking notes.

Pros:

Excellent account management . good service quality and ease of use

Cons:

Not much I dislike only a slight delay but not that noticable.

Ringover Response

3 years ago

Hello Karen, Thank you for your great comment! We hope you enjoy our solution for a long time to come! Have a nice day, The Ringover team

Jose
Marketplace Lead in Portugal
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Good VoIP service

3.0 5 years ago

Comments: It completely replaced our previous VoIP service and we are much better with RingOver.

Pros:

Really easy to use and setup for a team.

Cons:

Sometimes it breaks and there have been a few shortages in the past few months.

Ringover Response

4 years ago

Hello Jose, Thanks for taking the time to share your positive review. We are so proud to have you as a client! Feel free to reach out to our support team at [email protected] for any assistance needed. Team Ringover

Esther
Gérante in France
Consumer Services, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Efficient, fast solution for telemarketing

4.0 3 years ago

Comments: it allows me to call quickly
to have a solution with several cell phone numbers
allows the follow-up of the calls
call transfer

Pros:

Looking for a simple, fast and efficient solution for my telemarketing missions. This is what the Ringover solution offers me. Several call numbers in 07 ...... and in regional numbers. For now, the solution for me. Thank you to Ringover for listening to me and providing a solution. I recommend this option.

Cons:

I have not encountered any negative points in using this software

Ringover Response

3 years ago

Hello Esther, Thank you for your feedback! We are delighted to know that our solution meets your expectations. We are doing everything we can to make our SaaS solution easier to use and more productive for our users. Thank you very much and see you soon! Ringover team

Nessim
Head of Marketing in Luxembourg
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Nice tool to use, some key features for us were missing

4.0 2 years ago

Pros:

- Easy to use - Nice customer success - Easy to setup

Cons:

- No Power Dialer type feature integrated with the CRM at the time, we had to use a csv file - Some countries were not available (to have a phone number from)

Ringover Response

2 years ago

Hello Nessim, Thank you for such a positive note! We are happy to see that you are satisfied with our service. Your comments are taken into account, and we will make sure we improve even more. Have a good day and see you soon. The Ringover Team,

ismail
Ingénieur commercial in France
Accounting Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Ringover

5.0 3 years ago

Comments: 'i'm using ringover to contact my clients

Pros:

Very fast, i find it very pratical and easy to use, this software is very useful for my job

Cons:

Their nothing i don't like on Ringover maybe sometimes the voice mail doesn't work

Ringover Response

3 years ago

Hello Ismail, Thank you very much for your review. We are happy to see that you are satisfied with our solution. Your comments are taken into account, so we can improve our product even more. Have a good day and see you soon. The Ringover Team

Marco
vice director in Italy
Education Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Using Ringover phone in Palermo Sicily

5.0 3 years ago

Comments: very positive. Easy to use.

Pros:

Customer support was excellent and they came to the rescue in the middle of the pandemic.

Cons:

overall it was good at making calls. I didn't get to test many more features.

Ringover Response

3 years ago

Hello Marco, The quality of custumer service is one of the fundamental values carried by our company. We are happy to hear that you are satisfied with your experience with Ringover. Good day and see you soon !rin The Ringover team

Eddie
Dirigeant in France
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Easy of use

5.0 3 years ago

Pros:

Easy to use Statistics function Fully virtualized (no hardware)

Cons:

Customization of the dashboard, which can still be improved

Ringover Response

3 years ago

Hello Eddie, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with you! Regards, Team Ringover

Antoine
Coo in France
Human Resources (HR) Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Perfect for the price

4.0 3 years ago

Pros:

The pricing is perfect for what you get. Lot of nice features.

Cons:

The last version had some tweaks that was a bit regressive but they corrected it

Ringover Response

3 years ago

Hello Antoine, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you! Regards, Ringover Team

El Mokhtar
SDR in Morocco
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

The best Voip app

5.0 3 years ago

Pros:

We tried many Voip app's and ringover is by far the one who suits us the best

Cons:

Nothing spécial. We have using it for 2 months now.

Ringover Response

3 years ago

Hello El Moktar, Thank you for sharing your experience, at Ringover we do our best to make our Saas solution as efficient as possible for our customers. Have a nice day, The Ringover team

Daniel
IT CONSULTANT in UK
Computer Networking, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source

Impressive Product

5.0 3 years ago

Pros:

Ease of use, voice quality, stability of the software.

Cons:

Nothing as of yet. Very happy with the product. Can’t fault it.

Ringover Response

3 years ago

Hello Daniel, We are happy to hear that you are satisfied with your experience with us! Good day and see you soon! The Ringover team

Callum
Admin in UK
Financial Services Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Disgusted...

1.0 5 years ago

Comments: Absolutely awful, disgusted in the service in which they provided

Pros:

Initially, the click 2 call system, however, wasn't very helpful when the call quality was horrific

Cons:

The call quality was absolutely awful when bringing this up with [SENSITIVE CONTENT HIDDEN] and his team, the issues were never addressed. After bringing up these issues multiple times and even sending call examples to RingOver, they were trying to convince us that it was a problem our end. Also when calling them and saying which company I was from I would be greeted with rude vocabulary and slow waiting times

Verified Reviewer
Verified LinkedIn User
Airlines/Aviation, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Nice concept and system

4.0 6 years ago

Comments: The calls are quality. Sometimes to some places there is a little bit of lag. But I am very happy with the experience.

Pros:

Easy to use, and a very great customer service. CSR was great and very attentive. Also the APP is very nice to use.

Cons:

Sometimes I have problems with the conexion. Only that.

Ringover Response

6 years ago

Thanks for sharing your thoughts on RingOver! We are glad to know you had a great experience working with our customer support personnel.Your feedback makes it even easier for us to continue improving our service quality so thanks again for that! Looking forward to working more with you in the future!