--- description: Get detailed information about Unified Communications as a Service (UCaaS) usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Unified Communications as a Service (UCaaS) Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Unified Communications as a Service (UCaaS)](/software/169026/ip-phone-system) # Unified Communications as a Service (UCaaS) Canonical: https://www.capterra.co.il/software/169026/ip-phone-system Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/169026/ip-phone-system?page=2) > Cloud based unified communication solution that helps you connect anywhere, integrate seamlessly \& collaborate instantly. > > Verdict: Rated **4.4/5** by 49 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Unified Communications as a Service (UCaaS)? multi-location ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 49 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Evolve IP - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$7.48 - **Pricing model**: Per User - **Pricing Details**: Contact Evolve IP for pricing details - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Auto-Dialer - Call Center Management - Call Recording Software - Call Routing - Call Scripting - Call Tracking Software - Call Transfer - Caller ID - IVR - Predictive Dialer Software - Recording - Reporting/Analytics - VoIP Software - Voice Mail ## Integrations (8 total) - Act\! - Google Contacts - Microsoft 365 - NetSuite - Sage CRM - Salesforce Sales Cloud - SugarCRM - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Telephony Software](https://www.capterra.co.il/directory/30084/telephony/software) ## Related Categories - [Telephony Software](https://www.capterra.co.il/directory/30084/telephony/software) - [VoIP Software](https://www.capterra.co.il/directory/30940/voip/software) - [Unified Communications Software](https://www.capterra.co.il/directory/31035/unified-communications/software) - [Softphone Software](https://www.capterra.co.il/directory/31029/softphone/software) - [Auto Dialer Software](https://www.capterra.co.il/directory/30999/auto-dialer/software) ## Alternatives 1. [Slack](https://www.capterra.co.il/software/135003/slack) — 4.7/5 (24046 reviews) 2. [Microsoft Teams](https://www.capterra.co.il/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 3. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1753 reviews) 4. [Intermedia Unite](https://www.capterra.co.il/software/181373/unite) — 4.7/5 (188 reviews) 5. [RingEX](https://www.capterra.co.il/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) ## Reviews ### "Frank Chiappine Review" — 5.0/5 > **Frank** | *29 July 2024* | Facilities Services | Recommendation rating: 8.0/10 > > **Pros**: In an ever-changing environment, not to mention half our organization working remotely, I love the fact that we can collaborate and communicate effectively. The IM, audio and video conferencing, not to mention the telephony platform is outstanding. > > **Cons**: Hard to pinpoint something that's worked so effortlessly with minimal issues. > > It's been an incredible experience. Transformed the way our organization does business. ----- ### "Aldrich Advisors - Evolve review" — 4.0/5 > **Rick** | *3 July 2024* | Accounting Software | Recommendation rating: 9.0/10 > > **Pros**: Reliable tech support, and great communication with our rep, \[sensitive content hidden\] > > **Cons**: The Osmosis portal is a bit antiquated and the reporting isn't user friendly. > > Overall experience is very good, tech support is usually very quick with requests. ----- ### "My review" — 4.0/5 > **Ketra** | *8 March 2019* | Retail | Recommendation rating: 7.0/10 > > **Pros**: I like the way the Skype communicator software integrates with Skype and our company directory. > > **Cons**: I struggle with transferring calls and adding users to a conference. It may be a user issue. > > We use the phone handsets in our offices and I utilize the computer based VOIP software on my PC. Once we got through the initial learning curve our users figured things out. The training could be better and more clear. It felt rushed. ----- ### "phone system is easy to use" — 5.0/5 > **Nick** | *22 November 2017* | Recommendation rating: 10.0/10 > > **Pros**: all the features we never had before. softphone for laptop, app for phone, auto forwading, remote office, all are great options. > > **Cons**: cant think of anything we do not like about the software. maybe the skype for business plug in that doesnt work on mobile yet but thats about it. > > the mobility of the software makes working from anywhere and being intouch with the office and outside world a breeze. ----- ### "BP Business Solutions ECS" — 4.0/5 > **Dale** | *10 September 2019* | Construction Software | Recommendation rating: 8.0/10 > > **Pros**: Extremely intuitive agent interface and reporting engine for management team is fantastic. We have been given valuable insights into our business that we didn't have with our previous system. > > **Cons**: Occasional dropped calls can be troublesome. > > We've had a great experience with everyone at Evolve that we've come in contact with. Ownership of support issues, without escalation, can be a bit challenging at times, but overall we are very pleased with ECS and the phone system as a whole. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/169026/ip-phone-system?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/169026/ip-phone-system) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data