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ManageEngine OpManager Reviews

About ManageEngine OpManager

ManageEngine OpManager a holistic network management software for performance monitoring, fault diagnosis & troubleshooting.

Learn more about ManageEngine OpManager

Pros:

Easy administration, cost effective, Realtime monitoring.

Cons:

Setting up alarms might be difficult. Sometimes you product MIB not there.

ManageEngine OpManager ratings

Average score

Ease of Use
4.6
Customer Service
4.5
Features
4.5
Value for Money
4.6

Likelihood to recommend

9.0/ 10

ManageEngine OpManager has an overall rating of 4.6 out 5 stars based on 130 user reviews on Capterra.

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Filter reviews (130)

Michael
Michael
Consultant in Uganda
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Network Visibility with OpManager

4.0 9 months ago

Comments: ManageEngine OpManager is a network monitoring and management tool which simplifies visibility over the networking infrastructure, with its multiple functionalities divided into modules you can fully know the performance of both your network infrastructure and network traffic which can ensure that you can mitigate issues or faults before their occurrence.

Pros:

Ease of set up Agentless monitoring is supported which simplifies monitoring and management

Cons:

Some of the modules dont integrate perfectly, in terms of moving data between modules.

Verified Reviewer
Verified LinkedIn User
Pharmaceuticals, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Robust Network Monitoring Solution

4.0 6 months ago

Comments: ManageEngine OpManager is a robust, versatile, and cost-effective solution for network monitoring and management. It is ease to use, scalable, and its ability to integrate with other tools, making it suitable for businesses of various sizes. Despite a few challenges related to resource usage and learning curves, the overall experience with OpManager is largely positive for my organization that need real-time insight into their network infrastructure.

Pros:

1) Scalability 2) Ease of use 3) Integration with multiple hardware components and ITSM tools 4) Cost effective.

Cons:

1) No power shell module 2) No Linux agent based monitoring 3) No capacity management

Prasad
System Advisor IT in India
Banking, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Realtime Watch for Entire DataCenter..

4.0 2 weeks ago New

Comments: Tool for monitoring entire infrastructure, allow you to ease of access with UI, maximum monitoring parameters available, non-administrator also can use..

Pros:

Covering entire infrastructure devices and without Agent..

Cons:

Many configuration parameters available even not required..

Pedro
It in Spain
Consumer Electronics, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

I use ManageEngine OpManager to monitor all my network devices and servers in one place, it's a game-changer!

3.0 5 months ago

Pros:

OpManager offers comprehensive network monitoring and has a user-friendly interface, making it easy to manage my network.

Cons:

The software can be a bit overwhelming at first, and the initial setup process could be more intuitive.

Joseph
Systems Engineering Manager in US
Health, Wellness & Fitness, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy to use solution for network and server monitoring

5.0 4 months ago

Comments: This is an intuitive and easy to use solution for monitoring your network and servers.

Pros:

It is straightforward to see what is going on with your network and computing systems at one glance upon signing into the solution. Setting up the software is fairly straightforward and it walks you through getting a basic overview up and ready.

Cons:

It can take time to scan a network and find things to add.

Bimalendu Sekhar
Bimalendu Sekhar
Technical Lead in India
Verified LinkedIn User
Information Technology & Services, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Manage Engine OP manager review

4.0 11 months ago

Comments: It is simple and handy tool to look after your infra with ease and efficiently

Pros:

It is simple and handy tool to look after your infra with ease and efficiently

Cons:

Mostly few improvement will be required in APM Database monitoring

Bhavin
Manager in India
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

ManageEngine OpManager: Affordable, Feature-Rich, Powerful Network and Robust Network Monitoring

5.0 3 weeks ago New

Comments: ManageEngine OpManager is a solid choice for network monitoring, especially for all types of businesses looking for a budget-friendly, feature-rich solution. It offers real-time monitoring, automation, and customizable dashboards, making it a strong choice for IT teams.

Pros:

It provides real-time monitoring of networks, servers, applications, and devices, ensuring proactive issue detection. Works well with devices from Cisco, HP, Dell, Juniper, and many others. Supports monitoring VMware, Hyper-V, and cloud environments like AWS and Azure. The dashboard is customizable and provides a clear visual representation of network health. Works well with ServiceDesk Plus, Jira, and other IT management solutions. Helps IT teams by automating routine tasks and providing alerts via SMS, email, or webhooks.

Cons:

The base package is affordable, but some advanced features (e.g., NetFlow monitoring, Application Performance Monitoring) require additional licenses. While it integrates well with ManageEngine’s ecosystem, support for third-party integrations is limited options. Limited Cloud Monitoring. While customizable, setting up advanced reports, scripts, and workflows can be challenging without technical expertise.

Samet
ITOM Specialist in Türkiye
Computer Networking, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

OpManager is a nice Network Monitoring Tool.

5.0 2 months ago

Comments: I have been using the product for 1 year. It gives good alarms and allows me to do good monitoring in the network structure.

Pros:

Alarm triggering in the product and headmap in dashboards are very nice. It can monitor everything with SNMP.

Cons:

Dashboards and mapping should be improved.

Parveen
AGM in India
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

OP Manager

5.0 4 weeks ago New

Comments: Overall Experience is very good due to your reporting feature.

Pros:

Very Good View of Network and Server Monitering.

Cons:

Intergration with other Application and tool

Ajit
IT Services Manager in India
Education Management, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Streamlined Network Monitoring

5.0 4 weeks ago New

Comments: Overall, ManageEngine OpManager offers a robust network monitoring solution with a strong emphasis on usability and comprehensive coverage. Its intuitive, customizable dashboard simplifies the visualization of key metrics and alerts, enabling swift and proactive issue resolution.

Pros:

The customizable, user-friendly dashboard lets you quickly visualize key network metrics and alerts, streamlining the monitoring process across networks, servers, and applications, with proactive notifications that help preemptively address issues.

Cons:

While OpManager offers extensive features, configuring advanced settings and integrations can be challenging for new users, often requiring significant time and expertise.

Rajneesh
Technical Pre-Sales in Australia
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Truly single pane of glass for monitoring Heterogeneous IT environment

5.0 5 years ago

Comments: We love the fact that product has always been enriched upon, with new features and functionalities. Adore pro-active support from ME OpsManager support team. They do lots of seminar as well roadshows, so user engagement is always the top priority of ME OpsManager team.

Pros:

3d Dashboard is very much useful in diagnosing, as well prior Onsite engineer visit in Datacentre; Admire custom monitoring useful for monitoring any Device type, be it Storage, Network appliance; APM can be enabled as an Add-on, same goes for NCM helps in bringing Automation across Network appliances; Firewall management, IPAM, SPAM, Deep packet analysis can be enabled, based on Individual organization requirement; Very easy to setup and configure in no time; Don't require consultants to setup. Not to mention, Individual components of OpManager such as NCM, FWA, APM can be utilize separately as a standalone solution in their own. That way, organization can pick and choose the modules, per their requirement.

Cons:

Nothing at the moment. Our varied clients have taken extensive benefit of custom monitoring, which enables monitoring of any Appliance as long they can be reached via SNMP.

Sachin
Sachin
Network Administrator in India
Verified LinkedIn User
Higher Education Software, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Awesome dashboard features,accurate and simple.

4.0 3 years ago

Comments: Overall it is a pretty good product,satisfactory performance for medium level customers,not really good for data oriented researchers.

Pros:

Dashboard holds the key for OPManager as compared to other tools,this has an informative dashboard.It is user-friendly also.First configurations are pretty easy to handle.

Cons:

It is not highly data oriented when compared to PRTG and observium,not all server equipments can be configured with OP manager.

Dhanasekar
Assistant Manager IT Operations in India
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Opmanger your first stop network monitoring tool

5.0 11 months ago

Comments: We have had a great experience working with Opmanager which is a strong, stable and user friendly.

Pros:

User friendly interface and Dashboard Easy of setup and use. Features like server, VM, switch, router, firewall, printer monitoring. Option to add add-ins like APM, NCM. Good and strong support.

Cons:

We have not found any Cons. Manage engine has a strong support team which resolves our issues.

Moses
Network Administrator in Kenya
Government Administration, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

I highly recommend OpManager for any network monitoring and performance

5.0 8 months ago

Pros:

Customer support, Ease of implementation, Ease of use, Ease of integration

Cons:

2FA is not streamlined. Sometimes the OTP delays locking you out of the system

Martin
Network Administrator in US
Food Production, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

OpManager for the Win!

5.0 last year

Pros:

Great dashboard layout, all views are in on place and you can monitor and see just what you want and not a bunch of items you don't need.

Cons:

My only issue is IP management is not the best, it shows what is used or free but does not give details of what is connected.

Shawn
Network Administrator in US
Computer Software, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Works well and not too expensive.

4.0 4 months ago

Comments: Overall happy with the function of it. It works and has been reliable.

Pros:

Price, works well. Have used some of their other products and find them to be a good value.

Cons:

Not sure if I have a MIB installed/working properly to get the most out of it. Also when trying to configure some devices using snmpv3 I don't get a helpful error when the configuration is somehow incorrect. Wish it had more integrations/add-ons with it like MS updates management.

Adam
CTO in US
Banking, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

OpManager is one of the best in the industry

5.0 2 years ago

Comments: OpManager is a top application in our data center. We could not live without it!

Pros:

OpManager provides deep network monitoring, advanced alerting capabilities and providing reporting in a GUI format that's easily readable. We really love the alerting features for our network techs, it provides near real time notifications that a device or application is not responding.

Cons:

The upgrade process is a little cumbersome but once you've done a couple, it's a breeze. The upgrade process is consistent across all ManageEngine products.

Abdulrafeeque
Network admin in Saudi Arabia
Health, Wellness & Fitness, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Opmanager features

4.0 last year

Comments: Very good in network management , expcially switches or router interface utilization,
Alert notification while any interface down etc

Pros:

Network management-like interface utilization, critical alert notification, network availability report etc

Cons:

Still there is limitation to detect automatically while acquire a network device-For example SonicWALL firewall , which not getting exact modem during aquistion

Erina
Senior Developer in Bangladesh
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

The tool enhance our security, and streamline data management process

5.0 last year

Comments: Overall, the tool provide real-time monitoring our network devices, and managing data center infrastructure components. It integration our other third party tools and assists in proactively managing and monitoring servers, storage and other components.

Pros:

1. Network Performance Monitoring2. Server Monitoring3.Integration4. Alerting and Notification

Cons:

Cost consider would be helpful in users.

Shailesh
Senior System Administrator in US
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great product for infrastructure monitoring.

4.0 2 years ago

Comments: This is very good application for realtime monitoring.

Pros:

They have good support team who provide quick solutions.Easy to use UI.

Cons:

It needs physical infrastructure to install the application..

Dipesh
IT Administrator in Canada
Glass, Ceramics & Concrete, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Good product for detailed server and network performance monitoring

5.0 2 years ago

Pros:

- Easy to configure and user friendly while using - Support for initial configuration was awesome- Able to configure monitoring in more detail

Cons:

- It is difficult to configure customize templet for some of the vender

Irsaad
System Officer in Suriname
Civil Engineering, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Fine product

4.0 2 years ago

Comments: ManageEngine OpManager is widely used as a network monitoring and management software by organizations of various sizes. It offers a comprehensive set of features for monitoring network devices, servers, applications, and services. OpManager's user-friendly interface and dashboard provide a consolidated view of network health and status, allowing administrators to quickly identify and troubleshoot issues.

Pros:

OpManager is known for its user-friendly interface, which makes it easy for network administrators to navigate and access various features. The intuitive dashboard provides a consolidated view of network health and status, enabling quick identification of issues.

Cons:

While OpManager offers a range of monitoring features, some users have expressed a desire for more customization options. They would like to have greater flexibility in tailoring the software to their specific network monitoring needs.

Ravindra
IT Architect in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Ease of Deployment and single dashboard to view the complete infrastructure

5.0 2 years ago

Comments: Product is easy to understand with good UI and ease of deployment. good product support.

Pros:

Single console for monitoring Servers, Database, Middleware infrastructure. Easy to use and provide insight of the environment and help to reduce spending time in RCA.Provide different modes of Notification services like Email, SMS, Automated ticketing and forwarding alerts to other Event Management product like Netcool etc as a means of SNMP Traps. Easy to configure and enable notifications.

Cons:

CXO dashboards not available to the customer expectations.

Aman
IT Infrastructure Manager in India
Automotive, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Manage Engine OP Manager is really very useful tool for every organisation

5.0 2 years ago

Pros:

Most likely features is real time mentoring , give us the very insightful thoughts based on the reports and most important part is it give the adaptive reporting based in the current behaviour of device that will very help full for to take the proactive decision

Cons:

Manage Engine team to think on the cost part as per my suggestion you allow customers to use the default products in OP Manager m currently few products required separate licence

vgc
Sn Executive ICT in Sri Lanka
Apparel & Fashion, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Most trusted network monitoring software is OpManager

5.0 3 years ago

Comments: Application environment is easy to use, and its very powerful network monitoring solution.

Pros:

OPM is very proactively monitoring application. Real time network monitoring is happening with all the network devices including servers and virtual environment. Thresholds like Hard disk usage, memory utilization is very attractive. Its supporting SNMP v3 AES security profiles.

Cons:

I'm using this application more than 4 years its prefect for our office network. I don't have any least point to mention.