SpamTitan Reviews

Combating spam email with SpamTitan is very effective

Comments: Utilizing SpamTitan as the primary spam-fighting app has proven to be very successful, and it has provided me with more benefits than other more well-known brands. I am very pleased with the price and consider it to be very useful for the price I paid. Whenever I thought about email security, the first thing that comes to mind is SpamTitan.

Pros:

SpamTitan has a high level of consistency when it comes to preventing spam and malicious communications from reaching my primary inbox. Setting up the specific keyword that I want to be used in the blacklist keyword and the whitelist keyword is quite easy. After setting it up, the procedure is streamlined, and I would not have to keep track of it because it would send me a weekly report.

Cons:

There have been times that a legitimate email has been blocked and no message has been received to inform me about this practice, resulting in the email remaining in the junk inbox until I manually search and whitelist it. For the first time, adding a domain to the app can be daunting, and I had to seek assistance.

Good product please keep it secure

Comments: Good solution just the hacking has me worried.

Pros:

Ease of use. Upgraded interface is nice and outlook plugin.

Cons:

Recent hack experience makes me nervous.

SpamTitan - great people, easy to use

Comments: Great customer service, excellent sales and onboarding!

Pros:

I love that it is effective in catching spam, and that it is rarely wrong!

Cons:

I dislike that individual users can't block an address and have it block that address for everyone easily.

Xenomorph Reveiw

Pros:

Fairly straight forward to use and if I do have a question the response or reply is usually quite quick.

Cons:

Since the new update I am not sure how to switch accounts

Good spam filter for the $$

Comments: They are pretty proactive and responsive. I can't complain about customer service.

Pros:

It has some great features like sending blocked spam reports that you can allow users to receive and release verified non spam.

Cons:

Even when I set up pattern filtering some of those still get through. Fake emails from MS get though with no header/email sender info at times.

Spam Titan is our first choice for our antispam solution.

Comments: I use it every day, life is impossible without such a service, the console has everything we need, we have gotten the spam down considerably, and support has always been quite efficient whenever I needed help. The spam reports that can be sent to user is very smart and saves us a lot of support time.

Pros:

It works, which is the main reason to use them. I like the admin interface, it has all that we need and it is not a headache to browze and use.

Cons:

Honestly, there is none, no spam filter is perfect, we need to work with it, and it is easy to work with SpamTitan console, and when we have an issue, the support is there.

SpamTitan Works Just as Advertised, Get it!

Comments: I love SpamTitan. I found SpamTitan due to a need our company had. It has worked as advertised.

Pros:

SpamTitan does it's job as advertised. I can block emails from specific email addresses or an entire domain. That's the sole feature we were looking for when shopping for a product like this.

Cons:

So far, I don't have any cons to be honest. I have to really think deeply to find something I don't like about the platform. I guess the one thing I don't like is the new username format for entering into the admin side of things.

Excellent product

Comments: Positive. You keep the product update to ensure that we stay protected.

Pros:

To date, we have had no malicious emails get through Titan.

Cons:

nothing comes to mind. We have had no issues with the product.

Great technical support

Comments: Great experience with till now all technical experts

Pros:

Prompt response and great technical skill

Cons:

Good customer care services by titan team

Feedback on SpamTitan as a customer perspective.

Comments: It's a great service, less labor intensive on our end.

Pros:

It automatic update and manage email security for my company. It also check and converted the hyperlink as well.

Cons:

Hope we can have more live support person that we can work with rather than put in the ticket.

Nice product, tried many others

Comments: I tried a bunch of products before purchasing this and i would make the same decision again

Pros:

The support has been great, my users like the ability to check on there own quarantine, the email digest has been popular.

Cons:

the filtering seems over sensitive, finer grained filter controls would be nice! being able to receive a digest more than once a day would make a few of us happy. We are struggling with the analytics to understand why some of these emails are being scored as high as they are.

Good mail filter, easy for our users to manage.

Pros:

SpamTitan provided a lot of the functionality of our previous mail filtering service, while keeping costs competitive. It's very simple and easy to use from an end user perspective, and not terribly hard to set up as an Administrator. There are plenty of options for deployments both small and large. On the back end SpamTitan uses a collection of open source software like Spamassasin and ClamAV, bundled together in a pretty web interface they've designed and provide support for. Compared to rolling your own solution, hiring a Linux admin to manage a mail filtering service, this is much more cost effective.

Cons:

Support was a little lacking. Their headquarters are in Ireland, so responses take a little longer, and it's a little hard understanding them sometimes, especially over the phone. The audio quality of overseas phone calls is very poor. The foundation SpamTitan is built on Spamassasin is only so good, it doesn't catch spam and viruses like the leading mail providers (Gmail/Google Apps). For that reason, it may require a little more time for administrators to fine tune settings.

Why SpamTitan Is The Best Security Solution

Pros:

It comes with amazing cyber security features The software also makes email security features and network security management easy

Cons:

SpamTitan has all security features we desire. No complaints.

My Customer is very Happy with SpamTitan

Pros:

Works very good to filter spamed emails.

Cons:

Nothing, everything was good. My customer is very happy.

EGroupware Cloud services use SpamTian

Comments: Nice solution, does what it is supposed for, Support is good and good contact to TitanHD people.

Pros:

User can Blacklist/Whitelist from EGroupware directly or mark mails as Spam. The archive of the last X days gives the opportunity to resent mails customer by chance deleted and don't use an separat archiving solution.

Cons:

I'm missed to select internal flow easily (mails from users within the same domain). Its easy to select inbound & outbound, but we had situations where we needed to release a bunch of internal mails and that is more effort to select.

Cybersecurity first

Pros:

It's a great app for cybersecurity and firewall, additional for other projects

Cons:

So far, I have no cons with using the app.

IT Manager will thank you for this software

Comments: Add email to the white list

Pros:

Filter all the email, and these is very powerful function and I use everyday. Sometime user would received lot of dunk mail, without this we would delete those email manually and waste time.

Cons:

Sometime user would received lot of dunk mail, without this we would delete those email manually and waste time.

Overall Disappointing. Blocks emails I need and lets through obvious phishing emails.

Comments: Not very impressed with Spam titan. there are many features that I would like to see improvement on. overall disappointing.

Pros:

We needed spam titan to block spam from our system as we have had Ransome wear attacks in the past. Spam titan helps us to filter out any suspicious emails before they become a problem

Cons:

Spam Titan is almost too responsive to threats to the point I miss emails because they are flagged as a threatI'm sure spam titan is monitoring in real-time but the fact it doesn't send you an email to let you know more than once per day that emails are in your quarantine is frustrating.

Versatile spam/av filter for reasonable price

Comments: It is great. Good software for a modest price tag: not too expensive but not too cheap so they are able to cover support and pay support engineers with qualities. It works as expected.

Pros:

The ease of setup, the integration of Bitdefender sandbox, the punctuality of the spamfilter - after training -, the user quarantine, price tag, fast and quality(!) support. The quality of the checks and inclusion of bitdefender is a big extra. And I have to mention the support again: once we ran into a problem updating the software at a customer the speed of response and willing to help and solve the issue for us analyzing the system, etc was great ( The problem caused by our fault as we gave too few resources to the VM because we waited for more RAM to the virtual hosts and didn't upgrade the settings when we had enough resources again to run all workloads.) Support was willing to recover the system to be fully functional with a remote help.

Cons:

Looking for logs about a specific message could be easier. While it's great and usable for an experienced admin this is a bit tedious for Level 1 support guys. However, there's a detailed description/howto page which covers all the details (https://helpdesk.spamtitan.com/support/solutions/articles/175885-using-history). I just mean that could be easier to follow a message and look for all occurrences in the logs.

Hands down best choice for on premise filtering

Pros:

We were looking no for an on premise solution. This was by far the best we found.

Cons:

Sales can take a while to get back to us for renewals

Spam titan-link lock

Comments: A perfect solution and they are keeping update and upgrade it yet

Pros:

Spam titan is an exallent product for email securityIt has a full of features which pro ide all the needed criteria to detect the spam emails with a very hight rate of capture And I want to focus on the new feature LinkLockWhich raise the capture rate of spam detection to a hight standard Normally if the email is clean with no malicious content it will be Mark as clean and if it include a URL which is not included in any bad categories it will be marked as clean,But sometimes the URL is bad and not included in any bad categories cause it is still new Here the link lock works and scan the URL on the fly to decide if it is clean or not and if it is not clean , it will turn the URL to a text which the end user can not click on it and keep it that way and deliver the email and even if you forward the email to someone outside your organisation it will keep it as text also which protect even your customers

Cons:

Nothing for now , really it is miner issues which they always solve

SpamTitan to shield my email from spam intrusion

Pros:

This product has a lot of customizing options, which I like. For all of our customers, we have absolute control over the spam filtering system. The environment is steady, which is critical to our clients and us. When we were setting up our environment, the support personnel was accommodating. They responded quickly to emails and reached out to help us when we needed it. The spam detection system is excellent, far superior to other products we've used.

Cons:

Learning the environment and configuring it to my needs can take some time. That's is to be expected in a situation like this, especially when we are dealing with very advanced tools or features that SpamTitan has provided.

Decent features for the price could do with some more features. Would still recommend.

Comments: Spam is removed.

Pros:

Cloud based software so nothing to install on site. The dashboard allows you to see what emails have been quarantined, allows white listing of domains. Decent set of basic features. Price point reflects what you get.

Cons:

The following lets it down: 1. The quarantine reports to the users are once a day, i get a lot of emails from staff saying they haven't received a email from a client and i have to log in to check, a quarantine email once a hour would be much better. 2. Some email which don't even match basic standards get block but not reported, took us a while to realise this as we had a ioT device misconfigured but had no idea Spam Titan was blocking it. 3. It can fail to deliver to the endpoint mail server, but doesn't report whether the email was successfully delivered or not just that it passed or didn't pass the spam listing, you have to go into the actual email and look at the headers. 4. Would be nice if there was a encrypted SMTP relay too that could scan email going out. Haven't had a compromised laptop or email account but could see how this would help.

Protect your mail from spam and insecure emails by using spam Titan

Comments: SpamTitan is considered one of the basic and indispensable programs in protecting e-mail messagesFrom random, annoying and harmful messages, it is characterized by very reasonable prices.

Pros:

filter inbox from spam, harmful messages

Cons:

design the app is't in the modern layout

easy to manage, almost no false positives.

Comments: I'm very satisfied with this product. We manage several installation on both single mail server and multi mail server configuration. It is very easy to setup and maintain which makes it a perfect software for production environments.

Pros:

What I like the most about this software is the fact it is an appliance that can run as a Virtual Machine. It highly simplifies the implementation of the product in any environment or architecture. It is easy to manage any internet domain and all the rules to them related. It supports more mail servers. It makes use of 2 different Anti-Virus to reduce the risk to let Viruses pass the appliance.

Cons:

the outlook addin or the way for the user to manage their quarantine is not the easiest. it could be managed in a different way, especially for MS Exchange users.