MediaOS Reviews

Give it a try!

Comments: Our company is very small - we have a total of 6 ASG users - and we all have our hands in different parts of the production process so we need access to multiple parts of ASG. ASG, like any other new system, can be a bit daunting at first because there are so many things it can do, but that is a good thing! Once you get used to it you will appreciate all the options it has. There are new features being incorporated and updated all the time. I really like the team is all that I have spoken to - because they are super nice, very fast at responding to tickets and always willing to help me.

Pros:

For our company... - great for sales and CRM - organized - many options on reports and filtering - marketing to filtered lists - dashboard has everything I need to see through out the day - customer service is super responsive and very pleasant to talk to - developers take my ideas into consideration - continually pushing out new updates with new features - training videos and courses - attractive/not boring looking

Cons:

For our company... - isn't quite what our production team needs - having to use QuickBooks Online isn't great but we are working with it - because of all the new updates some bugs occur periodically but once you send them a support ticket on it they fix it immediately - you cannot email back and forth with clients on 1 continuous thread like you would on an external email system

ASG has improved our inter-department communication

Comments: Since all our information is stored in one place, it makes communications from Management to Sales to Billing to Production all more seamless as notes can be tied to each individual account for each department to see.

Pros:

ASG has allowed us to get rid of multiple other systems that different departments were using and store all our csm and ad information in one place.

Cons:

There are improvements that can be made to the graphics side of how ASG integrates with our existing printing processes.

I really wanted this to work for us

Pros:

There is very little I liked about this software.

Cons:

When we signed up for this software, we were sold on features that, unknown to us, were not fully functional, nor anywhere close to being fully functional. Specifically, we were told this software had a trade show sales function that allowed vendors to select booths from an interactive map which was exactly what we needed. We prepaid for a year of service anticipating that this software offered this among many other features. When we tried to use this function, we found out it not ready to use and would instead be "coming soon." We were also told by the sales rep that she never actually said that it did have this feature and unfortunately we were stuck for a full year. We were not off to a great start. Our sales rep also failed to mention that MOST everything else we purchased this software for would require us to purchase several other apps in order to work. Strike 2 - at least be honest about what will be needed to make this software work! I purchased this to REPLACE other apps, not be forced to add new and more expensive ones. Otherwise, set up of literally everything involved with this software is terribly complicated and this software is not at all intuitive to use. I get that there is a learning curve to anything, but when a "solution" makes processes two and three times more difficult and complicated, it's not a solution at all.

Great Software!

Comments: Ad Sales Genius has helped our company mainstream our process in many ways.

Pros:

I love that the software is constantly being updated and many things that we asked for were implemented very quickly.

Cons:

I was hoping that commissions would be calculated automatically, but we couldn't do it based on our commission structure.

ASG Review

Comments: If i ever run into a problem or have a question, I get immediate support.

Pros:

Simple Web Ad Server has saved me hours of uploading ads to our website. So far great at keeping organized.

Cons:

It takes a bit to get the hang of. The videos I think need to be updated.

Ad Sales Genius improving over time

Comments: We are looking forward to trying the production module, and we appreciate the fact that the software is improving and changing for the better on a weekly basis. The new tech support people are very responsive.

Pros:

We needed a system that allowed us to sync our Quickbooks invoices with sales orders, as our previous double entry was resulting in errors and time spent double checking. Ad Sales Genius seems to work very well with Quickbooks - a few glitches in the beginning and trouble displaying correct history, but now it is working better. It also allows you to set up payment plans and store credit cards, which is a great time saver. The sales reps love the Docusign integration and the reminders function.

Cons:

We had a hard time onboarding, both with our previous data from Magazine Manager and AdSystem, as well as with training our reps. We had a lot of frustration with technical support. Now that we are over those hurdles, the sales reps are really liking it - but it took a good 6 months. Don't make this switch during a busy sales cycle!

One size does not fit all. For our business, ASG is a perfect fit.

Pros:

We are a multimedia business with a print magazine, network of websites, trade show, newsletters and radio show, before finding ASG, we were on the largest (and most expensive) CRM in the world. We struggled with the multiple add-ons you had to purchase and customize for an advertisng based business. ASG takes care of every aspect of the CRM process for an ad based organization. Just because there's the biggest CRM available out there, one size does not fit all.

Cons:

With any CRM - commit to a minimum of one year! It really takes that time to get adjusted and your team feeling comfortable using ASG.

ASG Review

Pros:

Once you learn this software, it's easy to work your way around. Customizable templates. Prompt customer service. Consistent updates and saves, and information can be entered easily. Adaptable to multiple environments

Cons:

Customer service is moving towards a self service model for an expensive product. Updates sometimes can mess up the general formats

Could be good

Comments: Not worth investing in software that is inflexible with a support team that doesn't really care.

Pros:

Its great to see a CRM focused on media sales. There is a lot that this software gets right.

Cons:

The support is non existent. It is as if this company doesn't want your business. The pricing compared with industry leaders such as salesforce, Pipedrive, etc is stuck in the 1990's. Whilst many take on board feedback these guys don't . Its almost as if they built it for one publisher and are unwilling to make it flexible for other publishers.

Best publishing software

Comments: Best tech support I've ever experienced. Very user friendly and the team is always accommodating to suggestions on new features or improvements.

Pros:

This software is incredibly easy to use with no extra bloat that comes with other services. This software is specific to publishing so it works extremely well for us.

Cons:

I have no complaints about this software. The only (slight) downside is that I have a wish list of features that are still being developed. That's not necessarily a bad thing though, as the team is constantly working to make the software better at the direction of the users.

Get started you won't regret it.

Comments: Overall a very pleasant and rewarding experience. Are there "hiccups" of course, but improving overall efficiencies always does. I can't imagine running a publishing company without a CRM and ASG is the best and most innovative CRM we could find.

Pros:

I appreciate ASG continued pursuit to excellence. They adapt to the marketplace changes quickly.

Cons:

Onboarding ASG to your entire team will be a change. Most people don't like change. I suggestive "dive in head first" and engage every department right away. They will thank you after three months.

Ad Sales Genuis is Best CRM I Have Ever Used

Comments: I am very happy our company uses ASG because it helps me be more efficient, which allows me to have more time for generating sales not managing data. It is easy to use and helps me manage my projects.

Pros:

I can find everything I need on the client page: contact info, email correspondence, contracts, invoicing, past due balances, notes and follow ups. I love the docu-sign feature which makes managing my renewals so much easier for both me and the client. Reports are easy to run and system runs smoothly.

Cons:

Cannot think of anything I don't like. I wish I knew how to use the email marketing tool or how to set up templates but that is on me for not taking the time to learn how to do this.

Great software

Comments: I do like it, quite a bit.

Pros:

I appreciate the dependability of this ASG software, knowing that our goals and sales can be seen clearly and accurately. The CRM function is excellent too. The one feature I would definitely bring back, and the one that set this software a part and my team loved so much, is the falling color confetti on the screen after a sale is "won." While this may seem frivolous, sales is so dependant motivation and this confetti upon closing was highly motivating for our team.

Cons:

Removal of the confetti. Having to scroll from 2018 (date we started on ASG) to current month when booking products. It causes errors when people don't look at the year properly. It's easy to miss. I think there should be a dropdown menu for this to cut down on the amount of scrolling and booking errors.

Great for the sales team, not the best for production, but the benefits outweigh the setbacks

Comments: Overall, ASG has helped us keep track of leads and communication among our sales staff is better than ever. A lot of business was being lost because of a lack of followup, and not because of any fault of the sales team, but it is very difficult to filer and focus on leads without a good crm. I would recommend this for any sales team in the ad sales business.

Pros:

Our team loves the collaborative features that helps us coordinate strategy and puts all of our data in one, easy to access space. Sales have improved as we used followup features and put more emphasis on tracking leads. We had a good system before, but ASG has really turned things up a notch for our team.

Cons:

The only group on our team that has difficulty with integration is our production team. Integration with adobe seems to be rather clunky at times and does increase their workload a bit. Having a platform to directly upload ads has helped them a lot in putting together artwork for advertisements and they save time there, but if production team isn't very skilled with adobe like ours, it might be a deal breaker for using this product.

ASG is Absolutely Superiorly Great

Pros:

The flow of features. Keeping notes and followups are seamless with reminders. Logging insertions, invoicing, and emailing are seamless. No need to "remember" to go back and do something. All just flows and several tasks are accomplished in minimal time.

Cons:

Sometimes editing is hard. There is a particular sequence of buttons to push, so the learning curve for using the software is pretty steep. In other words, it's nonfunctional until you do it right. However, once the operator learns the sequence of steps, it is easy.

Easy to Use with Great Functionality

Comments: I have 200 accounts that I'm responsible for selling to and managing. ADS helps me with my call cadence by docuementing all calls. It also tracks all my emails and even allows me to set reminders and add notes.

Pros:

Ad Sales Genius is very user friendly. It's very easy to use and helps me stay on top of my accounts.

Cons:

There's really nothing that I don't like about it.

This made selling ads fun for me again

Comments: We needed a better way to build contracts. Wanted a more modern experience for our users. Their support team is amazing. VERY responsive to feature requests.

Pros:

Easy of use. Fast and intuitive GUI. Constantly improving (I thought it was perfect, but somehow these guys find ways to step it up). It's NOW fun to build contracts.

Cons:

I met the owner many years back and I mistook his confidence for cockiness and this misjudgement delayed my purchase. I wish I knew then what I knew now and I would've been onboard way earlier.

Where have you been all my life!

Comments: From the beginning they took us step by step through the training, always answer our questions in a timely manner and always working to make the system better. They do well at keeping us informed of changes and new opportunities.

Pros:

This software makes it very easy to keep track of leads & advertisers, execute contracts, work on ad production, invoicing and payments.

Cons:

There are some glitches from time to time but always seem to be quickly addressed by their support team.

Incredible

Pros:

I like the fact that it can be designed custom for each company.

Cons:

that it doesnt have a distribution tab. since we have a distribution department and we need to use a different program

ASG Top Notch

Pros:

Tied in perfectly to our needs. Ease of use and functionality top notch.

Cons:

Call log and notes could be laid out a bit better so not so cumbersome.

Love Ad Sales Genius!

Pros:

In my career I have encountered complicated sales software that was so layered I spent more time entering information then prospecting and selling. Ad Sales Genius makes it easy for me to concentrate on what I am best at...selling.

Cons:

I am very happy with the software all and all.

Great products, many features, attentive to needs, customized to advertisement sales, genius!

Comments: Revenue Share Functionality
Advertisement Inventory Selection
Customized Contract Proposal Generation
E-Sign Capability
Customized Reporting
Recurring Payments Capability
Propescting
Opportunity Creation and Tracking

Pros:

Ad Sales Genius is full of beneficial features and the company continually is working to help customize and further improve the software to give added new features to our business model. ASG encompasses a large majority of functions within our sales and accounting system needed to track and monitor data for reporting within our business. Address and monitor any tickets open in a timely and efficient manner. The insertion order to invoice to cash collection process is automated and helps save time and labor by making it easy to process invoices and collect payments.

Cons:

Couldn't say much about what I don't like about this software. I haven't had any issues that I can speak of.

Easy to Use

Comments: Very, very positive.

Pros:

We moved from a system that wasn't user friendly to ASG and it's been so much easier from a usage and set up standpoint. Plus, having the mobile app is awesome and makes my life much more efficient as I travel all the time.

Cons:

I wish I could hit the back arrow button and go to the previous screen (some pages have it and some don't)

Ad Sales Genius

Comments: This CRM system if great. I believe that the company has worked hard to implement things that we have requested which is super helpful and their support team responds very quikly.

Pros:

I like how bright the dashboard is. I think that there are many ways to set up reminders and log information that is vital for your team and yourself when you work with money and clients

Cons:

I still don't think the flat plan has been properly fixed, I believe there is a lot of potential for this with the business I work in.

Great Sales organizer

Comments: Have used this for several years now. Can use from office, home and even Andriod!!

Pros:

Easy to navigate, create custom reports, track progress

Cons:

None I can think of. Ad Sales Genius is a must for anyone in sales!!