--- description: Get detailed information about Text Request usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Text Request Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Text Request](/software/167015/text-request) # Text Request Canonical: https://www.capterra.co.il/software/167015/text-request Page: 1 / 49\ Next: [Next page](https://www.capterra.co.il/software/167015/text-request?page=2) > The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere. > > Verdict: Rated **4.6/5** by 1193 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Text Request? Businesses that need a better way to connect with customers and employees. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 1193 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Text Request - **Location**: Chattanooga, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$59.00 - **Pricing model**: Flat Rate - **Pricing Details**: Plans designed to fit small businesses, mid-market, and enterprise companies. For more pricing information please contact Text Request directly. www.textrequest.com/pricing or, Text/Call: 423 218 0111 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, US Virgin Islands, United States ## Features - 2-Way Messaging - Activity Dashboard - Alerts/Notifications - Automated Responses - Autoresponders - Campaign Management Software - Campaign Scheduling - Chat/Messaging - Communication Management - Contact Management Software - Customer History - Dashboard Software - Employee Database - Feedback Management - Interaction Tracking - Live Chat Software - Mass Texting - Message Personalization - Mobile Access - Mobile Coupons - Multi-Channel Communication - Multi-Language - Personalization and Behavioral Targeting Software - Proactive Chat - Real-Time Chat - Real-time Consumer-facing Chat - Reporting & Statistics - Reporting/Analytics - Response Management - Review Monitoring - Review Notification - Scheduled Messaging - Template Management - Third-Party Integrations - Transcripts/Chat History ## Integrations (9 total) - Clio - FranConnect - HubSpot CRM - Pipedrive - Shift4Shop - Square Point of Sale - Square for Retail - SugarCRM - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [SMS Marketing Software](https://www.capterra.co.il/directory/30842/sms-marketing/software) ## Related Categories - [SMS Marketing Software](https://www.capterra.co.il/directory/30842/sms-marketing/software) - [Internal Communications Software](https://www.capterra.co.il/directory/31014/internal-communications/software) - [Feedback and Reviews Management Software](https://www.capterra.co.il/directory/31024/review-management/software) - [Customer Communications Management Software](https://www.capterra.co.il/directory/31002/customer-communications-management/software) - [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software) ## Alternatives 1. [WhatsApp](https://www.capterra.co.il/software/180345/whatsapp) — 4.7/5 (16296 reviews) 2. [Viber](https://www.capterra.co.il/software/180348/viber) — 4.4/5 (4058 reviews) 3. [Telegram](https://www.capterra.co.il/software/180347/telegram) — 4.7/5 (6406 reviews) 4. [Bitrix24](https://www.capterra.co.il/software/113540/bitrix24) — 4.2/5 (984 reviews) 5. [Thryv](https://www.capterra.co.il/software/156926/thryv) — 4.2/5 (505 reviews) ## Reviews ### "A great SMS solution for Businesses to serve their customers and community" — 5.0/5 > **Brian Del Terzo** | *20 June 2024* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: The HubSpot Integration is \#1 and the chrome extension has actually proven to set this solution above the competition. It was important for us to be able to communicate with our customers in a personal way and TextRequest was the only solution we found that integrated with HubSpot in a way that promoted live and natural sms engagement. > > **Cons**: I was initially concerned about the use of a chrome extension but that has turned out to be a positive and important aspect of what makes TextRequest the best solution for me and my team. > > The solution, servicer, and support has exceeded my expectations. ----- ### "Nice platform to use." — 4.0/5 > **Mellissa** | *10 December 2024* | E-Learning | Recommendation rating: 8.0/10 > > **Pros**: The ability to schedule messages makes sending messages easier and more convenient. I additionally like the platform's layout; it is pleasing to the eye and makes locating contacts very straightforward. > > **Cons**: I'm not too fond of the resolved feature, ideally, it helps you to keep an eye on conversations that may need to be handled at a later time, but the fact that you have to select resolved after every reply can be cumbersome. I am also not a fan of the incoming message notification chime ( it does sound off until you open the platform, which is a good thing), it does not always sound and there have been many occasions that I missed or was too late responding to messages because I received no notification. > > Overall, it is a nice platform that is easy to use and provides an uncomplicated way to communicate with others. ----- ### "An alright alternative" — 2.0/5 > **Jacob** | *12 December 2024* | E-Learning | Recommendation rating: 4.0/10 > > **Pros**: It worked when our normal system did not > > **Cons**: Notifications do not always send alerts, it is not possible to import multiple contacts and the keyboard controls are not intuitive. > > Experience with TextRequest overall was "mid", there were many glaring UI issues, on top of what was already mentioned. I normally tell students to text me when they need help, but with TextRequests notification issues, I have had to resort to having them call me, which makes juggling multiple conversations very difficult. ----- ### "It's okay, with exceptions." — 4.0/5 > **Tim** | *3 December 2024* | Higher Education Software | Recommendation rating: 8.0/10 > > **Pros**: It's easy to use, but the Contacts List function doesn't work. I also need to be able to import a list of contacts and that seems to be a missing function. > > **Cons**: The contacts link doesn't work, so you have to send a message to someone to be able to add them to your contacts list. The training shows how to use it, but the link doesn't work. > > It's pretty easy except for the Contact List not being functional. I need to be able to import a list of contacts. ----- ### "Great Tool for Small Business" — 5.0/5 > **Jessica** | *8 October 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: It was very easy to transfer our contact information over from our previous software. > > **Cons**: The limitation when it comes to video and picture messages. > > We use it several times per day, every day\! It is user friendly and has saved us time and money\! ----- Page: 1 / 49\ Next: [Next page](https://www.capterra.co.il/software/167015/text-request?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/167015/text-request) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data