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About Flowlu

Empower your business with everything you need for effective client and sales management—invoicing, automations, and lead tracking.

Learn more about Flowlu

Pros:

First of all I was impressed by the transparent positive communication of the support, when confronted with critics. This is an all in one CRM / Task Management tool with an intuitive UX.

Cons:

Flowlu doesn't have a client portal - which is what is really preventing it from doing all the things I need. So I can't use it to onboard new clients or communicate with existing ones.

Flowlu ratings

Average score

Ease of Use
4.6
Customer Service
4.7
Features
4.7
Value for Money
4.9

Likelihood to recommend

9.2/10

Flowlu has an overall rating of 4.8 out 5 stars based on 350 user reviews on Capterra.

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Filter reviews (350)

Christina
Christina
Area Director of Sales in US
Verified LinkedIn User
Hospitality, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Flowlu has given us an all-in-one working space.

5.0 6 months ago

Comments: We have really stepped up our work since we first started using Flowlu. We have seen a great transformation on how our operations progresses and it has all been the work of Flowlu.

Pros:

Has all working tools in one place so no wasting time moving from one product to another. Real-time information sharing with the live chatting tool. It is easy to create and share invoices with our customers. Flowlu has very reliable work automation tools that save us time. It has great visualization tools like graphs for measuring work progress.

Cons:

Flowlu is in a really good condition and it has not given us a chance to not like everything in it.

Raphael
Raphael
Vehicle Testing Engineer in Portugal
Verified LinkedIn User
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

We have experienced the magics of Flowlu in transforming our projects.

5.0 6 months ago

Comments: The experience has been splendid. We have had quite a smooth experience with Flowlu and had seen it greatly transform our projects making them easy to manage. It brings unity among us during our projects.

Pros:

Very easy to use and has a very light interface that is easy to learn and understand. Flowlu superior analytical and reporting tools allows us to get detailed insights about our tasks. It has a very clear project dashboard that gives us real-time hawk-eye view onto our projects progress. Provide us with a resourceful knowledge base that allows us to consolidate all our project details into one easy to access space.

Cons:

Learning and getting to use Flowlu was so easy and we much comfortable with all its features. No cons so far.

Flowlu Response

6 months ago

Hello! Thanks a lot for your positive feedback! We're doing our best to improve Flowlu and make it match your needs.

caroline
CEO in US
Computer Hardware, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Just ok.. starter program for me

3.0 2 years ago

Comments: Starter program for me.

Pros:

I liked it in the beginning but it seems like it is too slow.. plenty of glitches and needs a better IOS version. Sometimes when I’m in the CRM and want to adjust something .. it will disappear the next day. Also, the iOS version just isn’t the best.. there are better versions out there and lastly customer service isn’t fast to respond . Talking through an email isn’t the way I want to handle a problem.

Cons:

I like the way it flowed in the beginning .

Ana
Ana
Booking Executive in Portugal
Verified LinkedIn User
Leisure, Travel & Tourism, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Having it all our way with Flowlu. The greatest of all time project managing product.

5.0 6 months ago

Comments: Flowlu has been the secret towards our team cohesion during projects and better project management. We are having an amazing experience with Flowlu and everything is heading in the right direction. Our projects completion time has really improved thanks to Flowlu.

Pros:

Flowlu gives us the freedom to customize our working space so as to match with our needs. It allows us to keep our project work well organized which makes tracking progress very easy. We are delighted by the customer support team who are very friendly to us. Sharing information and updates with workmates during projects is super easy.

Cons:

Flowlu had passed our test and we are more than delighted with everything about it. No dislikes.

George
George
Medical Technologist, Clinical Laboratory Scientist in Kenya
Verified LinkedIn User
Hospital & Health Care, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Flowlu is an iconic platform for collaboration, project management and CRM

5.0 10 months ago

Comments: The experience with Flowlu has been great and very productive. It allows us to perform various business operations like CRM, projects planning and management and collaboration all from a single product. This saves us time and resources. It helps us to collaborate more efficiently on our work especially when planning and executing our project works.

Pros:

Flowlu provides us with an all-in-one platform where we get to facilitate our work from planning, tracking and managing our projects to offering our customers the most outstanding support services. It has an easy to use chatting tool that helps us to collaborative more effectively during our work. It is super secure and effectively safeguards all our information and data against any form of security breaches.

Cons:

Flowlu customer support services has been outstandingly friendly and very reliable and has always been there for us whenever we reach out for assistance. There has been no major setback with Flowlu.

Flowlu Response

7 months ago

It's wonderful to hear that your experience with Flowlu has been both productive and beneficial. Thank you for your kind words and for choosing Flowlu to support your business operations!

William K
William K
Associate Professor in US
Verified LinkedIn User
Medical Practice, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A game-changer for team projects. Makes collaboration very effective.

5.0 6 months ago

Comments: Flowlu has given us a very reliable platform for managing our team projects and allows us to operate as one team during our projects. It gives us full control over our projects and assist us to ensure we complete all our work within the set deadlines.

Pros:

Flowlu user-friendly interface makes it easy to interact with. It has excellent team communication and information sharing functions that allows us to collaborate and operate as one team during projects. Has very strong security tools which keeps our information safeguarded at all times. It has excellent reports that allows us to track the progress of our projects in real time.

Cons:

Flowlu has always perfomed so well everytime we have needed it. We have not had any major cases to raise concerns about.

Tim Van
Tim Van
Senior Project Supervisor in US
Verified LinkedIn User
Higher Education Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Flowlu has been the most useful project management tool that we have.

5.0 6 months ago

Comments: We are having the best and most efficient experience working on our projects with Flowlu. It allows us to ensure constant collaboration on all our tasks which helps us achieve our project goals within the allocated timeframe.

Pros:

Flowlu provides us a group chatting tool that helps us communicate and share information easily during our projects. It offers us with an amazing virtually shared workspace that helps us collaborate and work on our tasks as a team. It provides us with an easy to use dashboard that provides us great eyesight onto our projects performance and progress. It makes it easy for our team to plan and assign tasks.

Cons:

We have had a very streamlined experience with Flowlu. There has been nothing negative that has concerned us and no dislikes.

Isabelle
Isabelle
Service Delivery Manager in Australia
Verified LinkedIn User
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Flowlu has replaced all the other products we used to run our operations.

5.0 6 months ago

Comments: Flowlu is making our service delivery work very efficient. It has allowed us to do away with the many products we were using to run our operations by giving us an all-inclusive platform.

Pros:

Flowlu offers us one single platform to carry out and manage all our operations from one place without having to jump from product to product. Every assistance we have ever needed from Flowlu has been timely provided us by the always available support experts. Has a CRM function that help us delivery excellent support services to all our patients.

Cons:

Honestly there has been no cons. Flowlu has shown us the true definition of perfection.

Joao
Joao
Spinning Instructor in Portugal
Verified LinkedIn User
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Flowlu is a new dawn. It is the best tool for managing tasks.

5.0 6 months ago

Comments: Our experience with Flowlu has been marked with success and benefits. We have been able to work more intensively on our tasks without any delay. It help us ensure better task management at every stage of the project.

Pros:

Flowlu has an in-product time tracking function that allows us to keep an eye on our time consumption. It helps us to break down tasks and assign them to individuals. Flowlu collaboration space allows us to keep in touch with all parties during projects. It has great automations which saves us lot of time on repetitive tasks.

Cons:

For all we have asked for from Flowlu, it has responded really well without any setbacks. There is nothing to like least about it.

Adelia D
Adelia D
Senior Field Service Engineer in Portugal
Verified LinkedIn User
Machinery, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

The best might be yet to come but when working on projects, the best has already arrived.

5.0 6 months ago

Comments: Flowlu has given our projects a new rebirth and we are getting the most incredible experience using it to manage all our project tasks. It allows us to approach our projects in an orderly way which makes our work flow smoothly.

Pros:

The better side of using Flowlu has been the ability to unify every team member to collaborate on our projects. It also assist us to plan and organize our project work in a systematic way for better execution. Flowlu provides us with outstanding reporting tools that provides us with all the insights we need to know about our projects.

Cons:

Flowlu hasn't had anything to dislike about. It always deliver and has a very friendly user interface.

David
David
CEO in US
Verified LinkedIn User
Professional Training & Coaching, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Incredible value for the money

5.0 2 years ago

Comments: The return on investment made Flowlu the best option for us.

Pros:

I've used and managed several CRM solutions. Many CRM providers nickel and dime you. What attracted us to Flowlu was its competitive pricing and its deep and comprehensive features. Flowlu is an all-encompassing CRM solution for a fraction of the cost of its competitors.

Cons:

All comprehensive CRMs are complex. Helping our consultants to learn how to use the system, and it's reach feature set, took some time.

Amelia
Co-Chair in Canada
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Everything we need in one place

5.0 4 years ago

Pros:

Finally, a software that ticks all of our boxes. As a volunteer non-profit community organization, we have different needs than the average user. I've tried a ton a PM systems to try and find one that meets all our needs (including many we could never afford) and Flowlu has done it! The functionality of the calendar is perhaps most critical to us, and Flowlu's calendar (and option for volunteers to add their personal calendars) is exactly what we were looking for (surprisingly hard to find!) Having functional apps (both android and apple) was also a definite must as not all of our board members or volunteers have access to a desktop. Flowlu's apps are top-notch and do not sacrifice large portions of the software like many others do. This makes Flowlu more accessible and a better fit for community work. The kanban option works well and allows us to better collaborate on event planning. Other main features we love include the ability to comment and tag (on pretty much everything), the real-time chat for collaboration, and the ability to invite our external volunteers to a closed space to engage in specific event planning.

Cons:

We love everything so far. We would like to see the option to add/remove fields in profile customization, to (particularly the option to change the gender box to custom field for our trans and non-binary volunteers). We would also love to see the option to build a booking form through Flowlu that populates the "company" calendar; however, we've found workarounds with other programs for now. We'd also love to see more customization options that aren't dependent on pre-built workflows (and more customization within the workflows), so we can better customize the aesthetics of our projects (color coding for clarity, option to match our branding), and a clearer and easier way to choose whether task cards in kanban view display subtasks (without clicking on the specifics of the card), but those are tiny asks! We are very happy!

Jesus
Jesus
Attorney in US
Verified LinkedIn User
Legal Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

You won't Regret Getting Flowlu.

5.0 4 years ago

Comments: Workflow automatization!

Pros:

Thank you, Flowlu. I found Flowlu at the perfect time. At the moment, I'm a little over 1 year into my law practice. Previously, using an excel sheet like plugin (Streak) for gmail did the job. The plugin was free, and I only had a few clients, so I could manage. However, at this point in time, I am hiring my wife, and a few other employees (thank God). The excel sheet like program had an option to upgrade and allow teams, but it was expensive! I was skeptical that Flowlu would be good, especially for the price. I watched a view Youtube videos, and after seeing the option to sync Google calendar, decided to purchase. I am so happy with my decision because this program is amazing. After sharing the program with my colleagues, they informed their program allowed for streamlined workflows. I was eager to search and happily found Flowlu has this very function! I really enjoy that I can create contacts, and within each contact, new projects for each client AND tasks for that project. This is amazing! Flowlu has greatly improved my team working capabilities, and helped me in my case work.

Cons:

The only con I can think of, is that the contact description does not allow for users to change the title of description/boxes. However, you can create custom boxes and input that information there. So really, the con isn't even one.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Promising & Customizable Project Management Tool

5.0 4 years ago

Pros:

A nice and promising all-in-one solution. I have tried various alternatives, but they are quite pricey when it comes to managing a team of 5 -10 people. With Flowlu you can actually do quite a lot on the free plan, which I did, and then switch to the paid plan, while the price is quite attractive. The roadmap looks solid and promising and the team behind Flowlu regularly rolls out new features. What I really like about the Flowlu team is that they hear and listen to their customer and take down the important feedback and improve bugs and add new functions as per user request. The support team is also quick and helpful. I was surprised to find a mindmap solution in it too. I have not tried all features yet, but what I have used so far is enough for my use case (digital marketing).

Cons:

What I still don’t like about Flowlu is that they provide so many customization features that it is sometimes hard to follow and understand what and how should be ticked or unticked to use. It would be nice to have templates suitable for most industries (marketing, IT, Real Estate, etc.) so one could just choose the template and customize it to their needs. Another vital feature that I find unacceptable is that my assigned admins can see the CRM contacts, financial data and other data related to all organizations managed in Flowlu. Other PM tools allow complete isolations. I would really love to see each of my companies connected to Flowlu isolated completely, as it is a matter of security. Additionally, it would be great to have email sync reduced to 1 minute for all plans not just for the highest plan. Another important feature that still misses is the webforms that we can embed into websites. It would be nice to have a webform that is customizable taking into account various use cases. The client portal is also not there yet, but the team promised to add it soon. Subtasks are implemented in a strange manner and not tied to the main task, which should be changed.

John
Director in UK
Design, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Really Different Review

5.0 5 years ago

Comments: It's taken a while to get used to how it works and in the meantime I have still kept going with the other project management tools, but after 18 months of using three major management tools I have gone for this one exclusively and will be junking the others (not without regret as I enjoyed using some of them, but this has filled all the gaps that the others didn't)

Pros:

I love this software. I have tested all the major project management software out there and this is the best for us. I am the only user, but it allows me to plan and automate tasks for the business. I don't use the finance options as I use Xero for that - but it is fantastic for the automation of tasks within projects.

Cons:

Sometimes buggy, but less so as time has passed - it is obviously still supported and growing, so that's not so bad.

Mary
Credit Control and Customer Relations Executive in Kenya
Pharmaceuticals, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

A friendly tool with easy to use tools for planning CRM tasks.

5.0 6 months ago

Comments: The experience has been very great. It has given us a a reliable place to plan for our CRM tasks which has helped us streamline our customer engagements and achieve very good relationships.

Pros:

The support services are very reliable and easy to get anytime we need assistance. Has amazing tasks planning tools like Gantt charts which helps us plan for all our activities. Flowlu offers task automations which helps us save time when performing the repetitive tasks.

Cons:

There is nothing about Flowlu that is difficult to deal with. All has been good and nothing to hate.

Anthony
President in Canada
Furniture, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Flowlu is a realiable software

5.0 10 months ago

Comments: Flowlu has helped us run our business and I'm not sure how my records would look without it.

Pros:

Flowlu delivers most of the features we were looking for and their Team is constantly adding more functionality.

Cons:

Connecting to Quickbooks is a feature they have in their future.

Grant
Grant
Financial Adviser in Australia
Verified LinkedIn User
Financial Services Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Versatile and feature-rich, but too much for me

5.0 6 months ago

Pros:

The UI for Flowlu is quite good, in that you can navigate quite easily / it only takes a few clicks to get between everything. There's a lot of different features, so it'll cater to small and larger businesses.

Cons:

I found that without updated guides (all of the guides at the time were from before they did a UI overhaul), it was too complicated for me to figure out how to use for my simple use case. There's a good Facebook group with an active community, and they tried to help, and I even reached out to support who tried to help, but I just couldn't wrap my head around everything. I think that's more of a me problem than a Flowlu problem, though.

Flowlu Response

6 months ago

Hello! Thanks a lot for your feedback :) We're feel sorry that you're experiencing UI and implementation struggles. If you need any additional help, feel free to ask at [email protected].

Riccardo
Marketing Director in Italy
Machinery, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Awesome CRM and project management tool

5.0 10 months ago

Pros:

Full suite of tools for a great and intuitive team collaboration. Very high value for money.

Cons:

Customer support is very long in answering problems and questions and support chat doesn’t work

Flowlu Response

9 months ago

Hello Ricardo!  Thanks a lot for your feedback!  Sometimes our support team is a bit overloaded, so it takes more time for the team to reach out to your question. We understand that it’s not an apology and feel really sorry that you experienced such issues with Flowlu. If you still have any questions, feel free to ask at [email protected].

Roja
Solution manager in India
Education Management, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

The Best Task management Software

5.0 last year

Pros:

One of the best easy and simple task management software.We can integrate easily with another software. They provide Unique key for all kind of features It's helps to manage crm,task,project, collaboration and etc

Cons:

They are still in implementing there features and still I don't have any issues with flowlu.

Aakash
Laravel Developer in India
Information Technology & Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Apprecitable

5.0 2 years ago

Pros:

task management is very good compared to other software.

Cons:

You have to improve the ease of access to assigned projects or tasks.

Paul
Paul
freelancer in Philippines
Verified LinkedIn User
Graphic Design Software, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Why Flowlu Is The Solution You Are Looking For

5.0 4 years ago

Comments: Overall, I love the way Flowlu is directing (sorry in my mind I always say “flowfu” I don’t know haha!!) I love that I found this LTD in Appsumo and would like to stack more If I can but being in a third-world country, It will be difficult so I am taking advantage of this limited time offer. Thank you for bringing such amazing app! I am really hoping to grow myself as an individual and also my future company with you in the years to come.

Pros:

One feature that I love is the notes feature. I can easily jot down notes during my meeting with the client, or my ideas, or links that I wanted to bookmark. Though some feature may sound like overkill for me as a freelance, as I have said above, knowing that there are KB, Record lists, products, workspaces, I know I can expand and eventually turn into a company. I also love the time tracking feature. Not only the projects and tasks from clients but also my own tasks. I love that I can know how much I spend to a certain personal task. It helps me a lot to be productive.

Cons:

One feature maybe that I’m missing is the ability to have a table view in my tasks and projects. You know guys, take what Clickup, Asana, and all other major apps has out there and make it better. I would also like to have a focus mode where I can easily toggle to have a focus only on the tasks that I wanted to do that day. Think of Focuster, or the Home view in Clickup, also have a little inspiration in Evernote. Or the My Day in the Microsoft To-Do App. As you can see, I’ve been through a lot of these apps so I hope you listen to what I recommend. Is there an ability for a custom on-boarding for a new member? I don’t know coz I am using the software solo. But this is the one I can see that will happen in the future. What If I add another team, I don’t want to teach everything from ground up. Maybe that’s why there is KB? I don’t know. So at leas have the onboarding questionnaire if we are a solo or a team, then based on the answer, certain apps will be turned off by default but users can always toggle them all on if they want so. Again, I am still learning the software so maybe these functionality is hidden somewhere there I just don’t know.

Jonathan
Owner in US
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Flowlu: Great All Around Project Management, CRM and Knowledge Base Software for Agencies

5.0 3 years ago

Comments: Overall, Flowlu offers a huge value for any agency looking to combine all their needs into one platform. They have a robust online community, so if you have questions, comments, or suggestions, Flowlu's team and [SENSITIVE CONTENT] are there answering them. I am looking forward to using Flowlu for many clients and projects, and I grow my business!

Pros:

Flowlu is meant to be the one-stop shop for agencies looking for a project management system, CRM, invoicing, knowledge base, and more. I just use the platform for project management, and it offers a lot of flexibility in managing any sort of client tasks. You have the ability to set up Workspaces which house various Projects that have various tasks. This offers a lot of flexibility when setting up various clients and projects for those different clients. Their ability to give different levels of permissions to different people (either individually or as a group) allows management of employees or freelancers very easily. Lastly, they have the ability to set up task templates and workflows that make assigning similar tasks ease, saving tons of time.

Cons:

Flowlu offers a lot, more than what I need. Some features like email alerts that you could respond to via email to add comments to tasks are not available. Additionally, while they do have a mobile app, they don't have a mobile version of their website. While the pros definitely outweigh these cons, just know that they are still working on features like this.

Hendy
Hendy
Engineer in Indonesia
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Integrated project management that has the right mix of features and ease of use

5.0 3 years ago

Comments: I practically loved it since the first time I used it. Since I have used different project management tools, I don't feel overwhelmed at all with Flowlu's features. I like the flexibility that Flowlu provides. It allows me to set up a custom domain, and within minutes the site is running on our own subdomain, with SSL certificate issued quickly.

Pros:

The project management feature is mature, with a useful called project workflow which is like a template for projects and tasks. The nice thing about project workflow is that it can still update related projects even though the projects has already been created (or duplicated). The unified Tasks dashboard is very useful because it merges all tasks from all projects for the current user. For most small businesses, Flowlu will provide many features out-of-the-box and you will not need anything more. So it really is a very good value for the price.

Cons:

- Accessing Flowlu from Indonesia is not very quick, although not slow, so I hope they have a plan to increase performance especially globally. - Currently Projects and Agile Projects are entirely different, and the Issues ("tasks") from Agile Projects do not show up in personal Tasks page. - The way of assigning permissions to team members is a bit confusing. I hope they provide a unified page to assign permissions. - Chat feature is the pretty weak feature. The chat indicator isn't accurate and chats don't update in realtime. I hope they will improve this. Fortunately for us, we have our own chat solution. - The UI may be a bit overwhelming at first. It's not really a downside, just a logical side effect of the numerous features Flowlu provides.

Tim
Tim
Head Consultant in UK
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Flowlu: So much more than just a Project Management tool!

5.0 4 years ago

Comments: Flowlu: So much more than just a Project Management tool! I'd been looking for a well priced, fully functional CRM & Project Management workflow tool for some time and was delighted when I stumbled across Flowlu. Flowlu is a full-fledged business workflow tool that allows you to manage pretty much everything in your business from one central location. It has a well designed, user friendly interface that is simple to operate and navigate your way around. It also includes one of the best new customer on-boarding processes I've seen from a SAAS provider, utilising it's own tools in an excellent real time case study training for you. It enabled me to attach a calendar, integrate my email and import my contacts very easily and get up an running with my ongoing projects almost instantly. I also like the way it can generate potential opportunities just from an email. You can display your To Do list in the way that suits your brain. I really like the Kanban Board view, although sorting & filtering tasks through the basic list view will undoubtedly make managing a team much easier and result in greater productivity within the business, if used properly. Whilst I haven't got around to setting them up yet, this system can also handle proposals and invoicing which will again prove hugely beneficial. The fact that you can set up & store multiple templates for a variety of situations will also prove a great time-saver. And finally, one thing far too many small businesses don't do,

Pros:

It also includes one of the best new customer on-boarding processes I've seen from a SAAS provider, utilising it's own tools in an excellent real time case study training for you.

Cons:

I haven't found anything to dislike in this versatile software tool yet.