--- description: Get detailed information about Zoho One usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho One Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Business Management Software](/directory/30532/business-management/software) > [Zoho One](/software/166175/zoho-one) # Zoho One Canonical: https://www.capterra.co.il/software/166175/zoho-one Page: 1 / 7\ Next: [Next page](https://www.capterra.co.il/software/166175/zoho-one?page=2) > Zoho One is a unified platform hosting applications for CRM, sales, support, marketing, finance, HR, ecommerce \& collaboration. > > Verdict: Rated **4.1/5** by 132 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoho One? Zoho One is a best fit one-stop solution for small businesses, mid-sized enterprises, large corporations, non-profits, and public administrations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 132 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 3.6/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$45.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: $37 per employee/month, billed annually (Minimum 5 employees) $45 per employee month-to-month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish, Vietnamese - **Available Countries**: Argentina, Australia, Bahrain, Belgium, Brazil, Canada, Chile, China, Colombia, Egypt, France, Germany, Ghana, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya and 19 more ## Features - Access Controls/Permissions - Accounting Software - Billing & Invoicing - Inventory Management Software - Marketing Automation Software - Project Management Software - Reporting & Statistics - Task Management Software - Time & Expense Tracking - Vendor Management Software - Workflow Management Software ## Integrations (19 total) - Gmail - Google AdSense - Google Analytics 360 - Google Calendar - Google Contacts - Google Docs - Microsoft Outlook - Zoho Books - Zoho CRM - Zoho Campaigns - Zoho Creator - Zoho Desk - Zoho Forms - Zoho Mail - Zoho PageSense ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Business Management Software](https://www.capterra.co.il/directory/30532/business-management/software) ## Alternatives 1. 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I like that we can use a Zoho forms on our website's contact page and have it feed into Zoho Leads with the Lead source and date filled out. I was paying quite a bit for DocuSign and switched over to Zoho One. I like the ability to use Sign when you need a customer to sign a quote, etc., and it adds it into CRM. I handle customer support and internal IT support. I use Help Desk to track these tickets. It is very helpful to be able to go to an Account in the CRM and see the ticket. I created our company's help page for users to sign up, see our product help, and submit tickets. I added a private Distributor Resources section that is very useful for my distributors. I recently created a Virtual Data Room (VDR) in WorkDrive for potential investors. Very powerful and secure. Outside of using Zoho One, the support is very good. I have always received a response within 24 hours. Zoho Analytics is incredible. I like the option to be able to create widgets and place them on my CRM dashboards. I created a dashboard for the \[sensitive content hidden\] so that he can see leads and potential sales opportunities. > > **Cons**: Sometimes, there are some quirky aspects of CRM. API don't always work consistently. However, I really don't have any issues with Zoho One. > > Incredible for the price. Can't complain. I like that there are so many apps that I can use on one platform. ----- ### "No in-built default Automation of Client Follow-ups, or Templated Worklows" — 2.0/5 > **Deborah** | *30 September 2025* | Information Technology & Services | Recommendation rating: 2.0/10 > > **Pros**: Affordable. Support team are apologetic about functionality but platform is behind industry standard for CRM technology. > > **Cons**: Non-technical Zoho CRM users struggle to automate follow-ups and system integrations which its competitors do a better job of. > > Zoho One needs Natural-language workflows + Universal Eventing + Error Visibility. Non-technical Zoho CRM users struggle to automate follow-ups and system integrations because: 1. Webhook setup is technical (JSON payloads, Deluge scripting). 2. Event subscriptions are incomplete and inconsistent across modules. 3. No retry/error handling for failed webhooks. 4. No natural-language interface for workflow creation. As a result, businesses rely on third-party middleware (like Jeeva AI) to achieve what should be native CRM functionality. Zoho's competitors like HubSpot and HubSpot Operation does this better. ----- ### "Comprehensive and integrated business platform" — 5.0/5 > **Rene** | *21 December 2025* | Outsourcing/Offshoring | Recommendation rating: 10.0/10 > > **Pros**: Zoho One is a comprehensive suite of business applications that integrates CRM, project management, HR, accounting and more into a single platform. Its unified ecosystem simplifies workflows, improves collaboration across departments, and provides robust customization options. The pricing is attractive compared to purchasing separate tools, and the platform scales easily with remote and on-site teams. > > **Cons**: The breadth of features and applications can be overwhelming for new users, making the onboarding and configuration process time-consuming. Some advanced features require additional setup or technical expertise, and occasional inconsistencies across apps can lead to a learning curve. > > My overall experience with Zoho One has been very positive. As an IT manager overseeing offshore and US-based teams, I appreciate how Zoho One centralizes our tools, streamlines communication, and boosts productivity. It has been reliable and continues to evolve with new features that support our growing business needs. ----- ### "ZOHO One - Is Past Its Prime" — 1.0/5 > **Joe** | *17 January 2025* | Financial Services Software | Recommendation rating: 2.0/10 > > **Pros**: By the time I left there was little left to like. Campaigns had restricted me from sending emails to a lot of my subscribers because they had accounts@ in their email address (I provide credit management services to the accounts teams and most of my clients use this as their email address). > > **Cons**: The Customer Services Is Poor. The forms had very limited options for editing. The annual subscription model. The lack of access by support people( I had to by another zoho one licence for my accountant to access books FFS) > > Zoho itself is just old and tired. It was OK when I started to use it years ago but it hasn't improved and there are much better alternatives available now. ----- ### "ZOHO have shut our business down" — 1.0/5 > **Scott** | *3 May 2025* | Law Practice | Recommendation rating: 0.0/10 > > **Pros**: The full suite of products made this seem very attractive. and the product when working is great. But there are constant delays in product improvement releases and terrible support. > > Zoho have shut our business down. We have lost access to our WorkDrive Folder and emails have been blocked and there is ZERO support until Monday. The company has shut our business down for the weekend. I have been trying to solve this for almost 24 hours. emailed numerous times, tried numbers chats and contact centers. All are closed. DO NOT CONSIDER THEIR PRODUCT... They will cripple you. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.il/software/166175/zoho-one?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/166175/zoho-one) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data