---
description: Get detailed information about Trigger usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Trigger Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Trigger](/software/161804/trigger)

# Trigger

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> Track time. Manage projects. Improve team collaboration. Analyse insights. Invoice clients (direct to Xero, Freshbooks and Saasu).
> 
> Verdict: Rated **4.4/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Trigger?

Creative agencies and professional consultancies who want to stop losing money by overservicing clients. Teams who work collaboratively on multiple projects for multiple clients.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 16 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: NetEngine
- **Location**: South Brisbane, Australia
- **Founded**: 2007

## Commercial Context

- **Starting Price**: A$11.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Our subscription is simple and cost effective. Each "User" (ie, someone who needs to log time for you to invoice), is $8 per month.&#10;&#10;Clients you invite to collaborate are always free.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, China, India, Japan, United Kingdom, United States

## Features

- Billable & Non-Billable Hours
- Billing & Invoicing
- Budget Management
- Collaboration Tools
- Employee Database
- File Sharing Software
- Issue Management
- Milestone Tracking
- Prioritization
- Project Planning/Scheduling
- Reporting/Analytics
- Reporting/Project Tracking
- Task Management Software
- Time & Expense Tracking
- Time Tracking Software
- Vacation/Leave Tracking

## Integrations (2 total)

- Google Workspace
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Project Management Software](https://www.capterra.co.il/directory/30002/project-management/software)

## Related Categories

- [Project Management Software](https://www.capterra.co.il/directory/30002/project-management/software)
- [Time Tracking Software](https://www.capterra.co.il/directory/30612/time-tracking/software)
- [Billing and Invoicing Software](https://www.capterra.co.il/directory/30015/billing-and-invoicing/software)
- [Task Management Software](https://www.capterra.co.il/directory/10030/task-management/software)

## Alternatives

1. [Scoro](https://www.capterra.co.il/software/142042/scoro) — 4.5/5 (262 reviews)
2. [BigTime](https://www.capterra.co.il/software/131076/bigtime) — 4.6/5 (658 reviews)
3. [TimeSolv](https://www.capterra.co.il/software/76730/timesolv) — 4.5/5 (110 reviews)
4. [AFAS Software](https://www.capterra.co.il/software/186725/afas-software) — 4.2/5 (9 reviews)
5. [Intervals](https://www.capterra.co.il/software/68588/intervals) — 4.4/5 (76 reviews)

## Reviews

### "This software is what I've been looking for over the last year" — 5.0/5

> **Matt** | *19 January 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: I have a small agency in Bolton, UK and have been looking for a time tracking tool which is easy to use and can be used without massive training or learning. There were a few bits I had to speak to customer services about but these became obvious it was me in a rush rather than the software.
> 
> **Cons**: It would be nice to have the option to download reports in a pdf format and white label them. So it's a bit easier to send through to clients at the end of the month. However, this is a minor thing I think would be a good addition.

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### "A Great Solution for creative companies starting to track / manage projects" — 5.0/5

> **Jerry** | *7 June 2017*
> 
> **Pros**: Trigger is aggressively priced and is great platform for companies (and their owners/bosses) who are skeptical or curious about the value of using a web-based platform to manage project, companies, time-tracking, etc...   It gives us what we need right now and we've been very happy with the responsiveness of the Trigger team to answer questions and listen to our  requests for new features or changes.  They seem like a really well run company.
> 
> **Cons**: No software will ever do everything you need as it was not custom designed for our companies purpose or our unique operations.  One of our biggest frustrations has been the ability to download more complete data from Trigger so that we can do more analysis and review in Excel / spreadsheets rather than the website/app.  On a positive note, Trigger has listened to this request and they have been working on creating these solutions.

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### "Decent features, excellent integrations, non-existent support." — 3.0/5

> **Bill** | *14 February 2018* | Executive Office | Recommendation rating: 0.0/10
> 
> **Pros**: Xero accounting integration via API&#13;&#10;Robust Slack integration&#13;&#10;Employee timesheets view is mostly helpful
> 
> **Cons**: Abandonware level support. The only support I was ever able to receive was when I initiated by finding the phone number of the parent company in Australia and calling. I will say, they were completely lovely and helpful via phone and the couple followup emails. But after, total silence. In the end, I can't risk logging hours in a system with no support and we're moving to product that prizes it. &#10;&#10;Here's a history of my support requests:&#10;8/18/17 - Bug report with a video for their Kanban boards feature. (no reply)&#10;8/21/17 - Questions about how best to use the Project Owner role. (no reply)&#10;9/15/17 - Question about a users status in the system. (no reply)&#10;9/18/17 - Follow up on above email. (no reply)&#10;9/21/17 - Found the phone number for the NetEngine (parent company) office and spoke to customer service, who was lovely and incredibly helpful.  Finally got some answers, an apology and an explanation that someone was on vacation.&#10;9/22/17 - Support sends me an e-mail followup from my conversation with the person. My primary issue was resolved at this point.  No responses or followups to Kanban bug or Project Owner emails.&#10;10/10/17 - Very small feature suggestion for file attachments. (no reply)&#10;10/17/17 - Bug report on an encoding issue (no reply)&#10;10/19/17 - Forwarded the feature suggestion directly to personto let him know support wasn't responding.  (no reply)&#10;11/9/17 - Last e-mail to person letting him know support wasn't responding. (no reply)
> 
> It challenged my understand of my needs and helped me re-prioritize what I actually needed in a replacement service.

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### "Nice project management tool  gaps in a few places, but the team are working hard to build out." — 4.0/5

> **charlie** | *28 June 2017* | Design | Recommendation rating: 7.0/10
> 
> **Pros**: Nice intuitive interface.&#13;&#10;Quick and simple to set projects up.&#13;&#10;Time tracking is easy and quick.&#13;&#10;Good customer support.&#13;&#10;Constantly adding new useful features.&#13;&#10;The product development team listen to requests and you can quite often have an impact in the future of product development.&#13;&#10;Integrates easily with lots of useful third party systems and apps.
> 
> **Cons**: Billing setup is slightly convoluted.&#13;&#10;Invoicing is not simple/sometimes hard to generate correctly.&#13;&#10;Resource allocation/management is not the best out there.
> 
> Simple time and resource management.

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### "Fantastic - easy to use, clean interface, has improved our workflow." — 5.0/5

> **Sorubi** | *7 June 2017* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Love the look and feel of it, integrates well with Xero, Google Suite and it's easy to use with clients and contractors as well as regular staff. It has made working with teams across timezones very easy.
> 
> higher productivity within our teams, greater client satisfaction because they like the transparency Trigger offers, but at the same time we retain control of some information. Fantastic ease of use, and also integration with key software that our team uses - xero/google.

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