17 years helping Israeli businesses
choose better software

About Google Docs

Web-based platform designed to store, create and edit spreadsheets, use templates, create charts, comment on documents, and more.

Learn more about Google Docs

Pros:

This is a ubiquitous tool to create and share secure and free documents. It provides most of the prominent features of MS Office365 without the subscription fee.

Cons:

When my internet is bad, it get stuck and I can’t type anymore. When you live in the mountains thats frustrated sometimes.

Google Docs ratings

Average score

Ease of Use
4.7
Customer Service
4.3
Features
4.5
Value for Money
4.8

Likelihood to recommend

9.2/ 10

Google Docs has an overall rating of 4.7 out 5 stars based on 28,263 user reviews on Capterra.

Have you used Google Docs before?

Share your experiences with other software buyers.

Filter reviews (28,263)

Enish
Enish
Project Manager in Nepal
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Google Docs: An Efficient and Collaborative Tool for Everyday Use

4.0 2 months ago New

Comments: Google Docs has been a reliable tool for both personal and professional use. It’s a must-have for anyone who values productivity and teamwork.

Pros:

What I like most about Google Docs is that it makes working with teams, whether remote or in-office, incredibly efficient.

Cons:

It sometimes struggles with handling very large documents smoothly.

Haley
Manager in US
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Google Docs

5.0 2 weeks ago New

Comments: I have been using Google Docs for a while and I love it. I definitely recommend it.

Pros:

I like the fact that it is cloud based accessible.

Cons:

It has a few limitations on editing. I just try to find ways to work around the editing when I can.

Mary Jane
System Analyst, AR, Legal Filings, Administrative in US
Construction Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Google Docs is a great tool for using when you have to share, communicate, & convert a lot!

3.0 last year

Comments: I Absolutely love Google Software and products. They are my number one overall in the software community. They make things easy & sharable. They don't try to lock out other software and companies. They just always work!!!

Pros:

It's easy converting to other software, it's ability to import clearly, data is never lost, it is so easy to receive and download information and to compare everything that is needed in informing and helping others.

Cons:

I struggle with the appearance of some documents. I have been using computers for over 40 years and I guess I have a little OCD thing about how everything should look. I'm old school, we were taught that there were only so many acceptable formats. I've had to come along way since then.

Morgan
Chief of Staff in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

An Essential Software

5.0 4 months ago

Pros:

Google Docs is my favorite. I use it everyday in some capacity--whether it is taking notes, collaborating with my team on a project, tagging outside organizations into a document, creating various informational sheets, etc. It works very well for our industry.

Cons:

My only true complaint I have is the formatting when printing. If this could be fixed to work more similar to Microsoft Word, then I would have zero complaints.

Verified Reviewer
Verified LinkedIn User
Apparel & Fashion, Self Employed
Used the Software for: 1+ year
Reviewer Source

Must have for Writers Community

5.0 4 weeks ago New

Comments: I am rating it five star as a writer.Its easily shared and edited. No mess and it's extremely user-friendly and updated.

Pros:

Its always updated and user friendly. Editing tools are very handy.

Cons:

I didn't find any con in Google Docs. It's the best.

Holdrin
Holdrin
Solution Manager in Colombia
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Best documents tool for entrepreneur

5.0 3 weeks ago New

Comments: Working with these applications is possible from anywhere using your devices.

Pros:

It is an excellent option for startup and middle-size companies. High integration of cross documents and sharing files between users.

Cons:

Some features from Microsoft Office are no compatible or available when you import these documents.

Manish
Chartered Accountant in US
Financial Services Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

It help me note down anything without having a pen and paper.

5.0 3 weeks ago New

Comments: It has changed the way I write radically; its collaboration, efficiency and accessibility features have taken writing to the next level. Google Docs allows me to easily translate ideas into text and all, whether I'm writing a school project, a professional report, or a creative writing project.

Pros:

Google Docs has completely transformed how I write and collaborate. Some of my favorite things are real-time co-editing with others, built-in commenting/suggestion tools, and version history that keeps track of every change, so nothing gets lost.

Cons:

This has a lot of great features, but sometimes is missing advanced formatting or layout options that you might find in other word processors.

Michael
Michael
Fulfillment Associate in US
Verified LinkedIn User
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Google Docs Customizable and Usable

4.0 4 weeks ago New

Comments: After using Google Docs, I have better experience with collaborating with team and modifying documents. In addition, Google Docs stores documents, so that users are able to revisit the document. Simple, but advanced.

Pros:

Google Docs has beginner-friendly features that allow users to customize their documents with ease. In addition, Google Docs is a lot better than Words because of its usability.

Cons:

Despite of the usability, Google Docs miss some features that Microsoft Docs has. It would be better to have similar or particular features included in both Google Docs and Microsoft Words.

Andre
Andre
Owner in US
Verified LinkedIn User
Construction Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Google Docs is a must have

5.0 last week New

Comments: I've had Google Docs forever and don't plan on changing it because it helps me with my notes as in the last dates I put anything down or edited anything.

Pros:

Google Docs is great because when you go back to edit what you wrote it gives you a date for the last time you edited anything.

Cons:

To be honest there's nothing I disliked about it.

SHAMEEM
Sales manager in Mexico
Apparel & Fashion, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Google doc - Easy to use document tool

5.0 last month New

Comments: Google docs is a quick and user friendly shareable document making service. Easy to create multi user documents that can be edited on and offline.

Pros:

- can save your documents to edit them offline when you don't have access to the internet - can allow multiple people to edit the same document in real time. - easy to add links and images to the doc

Cons:

- sometimes formatting can be an issue. Especially when making lists - the mobile version is not as user friendly as the desktop version.

Mariella
Writer in Qatar
Writing & Editing, Self Employed
Used the Software for: 1+ year
Reviewer Source

Definitely My Personal Favorite Google App

5.0 8 months ago

Comments: I really love and use Google Docs pretty much everyday, whether I find the need to do quick perusals in the stories I wrote or editing some documents which I can possibly do both online and offline. I really appreciate how I can definitely edit my documents offline and just have the changes applied once I am back online.

Pros:

The first time I used this is back when I was a doing a paper with my classmates in my university and I appreciate how we simply don't need to justify our contributions because the history will simply show it. I appreciate it even more when I write my stories because I can even change the color of the paper that is said to help it easier to write even more. It is still my favorite Google App up to date and has never left my phone app list ever since.

Cons:

There are honestly none because I truly love Google Docs and how convenient it is whether using it for personal purposes or even in professional matters. I love how it is pretty straight forward and you don't need to be tech-savvy to be able to use it.

Jon
Consultant in US
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Not a panacea, but very useful

4.0 5 months ago

Comments: Have used for group projects as well as solo projects, from single page quick docs to year-long projects

Pros:

Easily accessed. Quick to start if using basic features.

Cons:

Confusing feature set. Surprisingly buggy for a Google product.

Samantha
Independent contractor in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Life saving Google docs

5.0 last year

Comments: I recommend Google docs to anyone that has any kind of files folders or documents of any kind and is on a budget because it's very inexpensive and compared to other doc event managers is definitely something I would recommend using

Pros:

Makes my life so much easier as far as customizable templates template generators the surge helps me find my files and my docs more efficiently and effectively and saves time other than have to do it manually one by one so it's definitely something I would recommend doing if you have an organized files and folders or docs and have a hard time finding them I would definitely use Google docs search options

Cons:

I didn't really find anything not to like it's very inexpensive so it's definitely also budget friendly

Dr. Jeanette
Dr. Jeanette
President in US
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

Google Docs Is User-Friendly and Secure

5.0 last year

Comments: Overall, Google Docs is a superior experience to using other documentation type services. The best feature about Google Docs is its autosave and the ability to access it from the Google Drive app on my phone.

Pros:

I like how user friendly Google Docs are with generating a new document, spell check, word count, and autosave. I also like being able to access my Google Doc from my Google Drive anywhere through the Google Drive app on my Google Pixel phone.

Cons:

I can't retrieve previous versions of the document. For example, if I delete something and then want to go back to it, I can't because Google Doc doesn't save previous versions.

Lara
Associate Professor in US
E-Learning, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Google Docs is a versatile and necessary program for any collaboration, big or small

5.0 6 months ago

Comments: Positive and useful. I depend on Google for so much more than just this - email, Google Drive, etc. on a daily basis. The products are good and serve my needs as an independent contractor with 4 jobs, all different and all in education.

Pros:

User-friendly and easy to deploy. I can share docs with anyone, anywhere, and edit in real-time.

Cons:

Storage is on the light side, unless you have a company account that increases both your bandwidth and storage capabilities. Larger files also take longer to upload so if you're in a hurry, it is best to compress the files in a folder and upload the folder instead of individual large files.

Aveek
Aveek
Legal Content Writer in India
Verified LinkedIn User
Writing & Editing, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Google Docs is the best and the most highly compatible cloud based word processor

5.0 11 months ago

Pros:

The best thing is that it has high compatibility and supports almost any device, may it be high-end or low-end. Secondly, Google Docs has many collaborative features such as inviting other people to edit the document and also can put restrictions on edit. Many software like Grammarly and Google Drive. Thirdly the docs has some other interesting features like opening through Google Meetand also showing the number of users currently viewing or editing the documents, keeping their identities hidden. It can be shared through multiple ways like mail, link, etc and also has an option of downloading a .doc format for offline saving. Other than that it has got almost every feature a normal word processor should have.

Cons:

The Google Docs should launch a dedicated application for windows and mac because as of now it is totally cloud and network-based and people may not have proper network connectivity all the time. Because of network lags people may also lose their work as the changes may not get properly saved due to network lag. Furthermore the fonts styles maybe expanded and the background customization can be increased.

Shivam
willpower in India
Farming, Self Employed
Used the Software for: 1+ year
Reviewer Source

Google Docs review

5.0 11 months ago

Pros:

Its cloud-based platform ensures accessibility and ease of use across devices, enhancing productivity and teamwork. Effortless collaboration and cloud-based accessibility streamline productivity in Google Docs.

Cons:

some users may find limitations in formatting options or offline functionality compared to desktop word processing software.

Verified Reviewer
Verified LinkedIn User
Writing & Editing, Self Employed
Used the Software for: 2+ years
Reviewer Source

My go to web application

5.0 9 months ago

Pros:

Google Docs is my go to Web application. I write all of my files and my notes in Google Docs. What I like most about this application is that it is easier for me to access my files or documents even when I am not connected into a Wi-Fi because it allows me to download my files offline.

Cons:

I like least about the Google Docs is, I can’t seem to figure out how to customize certain elements. However , I can easily find instructions on how to change the entire page's layout but I am having a hard time when it comes to to smaller details like headers or footers.

Kalina
Kalina
Freelance and Human resources in US
Verified LinkedIn User
Consumer Goods, Self Employed
Used the Software for: 2+ years
Reviewer Source

Maintain Documents and Files With Google Docs

5.0 7 months ago

Comments: Overall, one of the best storage sites for my files I have ever used. A must try for anyone, business or not.

Pros:

I would say the things I like most when it comes to using Google Docs is the storage your get to keep your files, the simplicity of navigating the site and the pricing.

Cons:

I don't have any negatives to say about Google Docs.

Verified Reviewer
Verified LinkedIn User
Leisure, Travel & Tourism, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Favourite word editor .

5.0 8 months ago

Pros:

In-class collaboration between users is Google docs strongest point ,and it is what I like most about it. This has proven beneficial to my team , as we rely on it for multi - user collaboration when creating documents for my team or department. Having multiple users being able to work together on documentations makes us more efficient and productive.

Cons:

Whenever I have imported word documents created with third party tools into Google docs, the formatting properties of such documents get distorted, leaving me spending extra time to reformat the file.

Muskan
Software engineer in India
Computer Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Google docs is very useful app

5.0 3 months ago

Comments: I used this from 5 years i really loved it.for my small works like writing notes or some topics or crate list i didn't need to use laptop Google docs provide this all functionality and it is very useful for managing and organising documents properly.

Pros:

Its provide very easy tools for generating word file,sheets, resume and other documents.it is very easy to use.there is no high knowledge or skills required to use this app.thats why i liked this app very much.

Cons:

Sometimes it is difficult to use because when we create some sequence list so we have to mention every no. In list one by one there is no smart tools or features in Google docs available to support this type of smart work like excel sheet.

Lee
Manager in UK
Civil Engineering, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Google Docs

5.0 6 months ago

Comments: Even if free and only web-based Google Docs works exactly as the paid version of other document managements/creatiion apps. It is integrated in Google Drive wich makes documents management and storage easy and secured.

Pros:

Google Docs is the free alternative to Office pack from Microsoft. Using web-based apps is great because all the documents are stored safely in Google Drive and are available from any device, sharing, editing and updating them when needed. Another great feature is that is easy to share and giving permissions for editing or viewing to other colleagues.

Cons:

Sometimes is hard to format the documents when they are imported.

Andrew
Insurance Verification Specialist in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Google Docs, an extremely versatile word processor.

5.0 2 months ago

Comments: Google Docs has helped me stay organized in ways that were just not possible before. It makes me more secure that my work will not be lost and if there is a problem, I can easily look at previous versions. This is one of the best products Google has ever created.

Pros:

I love that there is no installation needed. It doesn’t take up space and that is very important to me. It allows me to share my work seamlessly. Also, controlling who can make edits to a document with edit permissions is a great feature. Collaborations are made simpler as well. Finally, being able to access documents from anywhere, at any time, is a huge plus.

Cons:

Some of the settings and options aren’t placed where one would expect them to be, but there is a learning curve with any new product. There aren’t many cons.

Alin
Manager in UK
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Indispensable

5.0 6 months ago

Comments: With Google Docs I can work in real time with my co-workers by sharing documents, edit, comment and add action item in real time. Also I can create anywhere, anytime even I am offline.

Pros:

I like to have anytime and anywhere this application because I work anytime when I have ocassions. That’s why I love Google docs, because I can work on my phone when I don’t have my pc.

Cons:

I don’t like that it is a little hard to work on the phone. The Google Docs should be more accessible on any device.

Shola
Shola
Academic writing in Nigeria
Verified LinkedIn User
Writing & Editing, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Google Doc Review

5.0 last year

Comments: My overall experience with google doc is awesome, I will recommend google doc if you want to keep good records of your documents.

Pros:

I like the fact that I can write new documents like projects, letters and proposals using already generated templates. It makes my work so easy.

Cons:

It sometimes requires that I have a functional internet connection.