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About UseINBOX

UseINBOX provides all-in-one e-mail marketing solutions with drag and drop based newsletter design tool and user-friendly features.

Learn more about UseINBOX

Pros:

High shipment delivery rate. Customer service always caring and helpful.

Cons:

I haven't encountered a negative situation yet during my working time. We did not have an unanswered question, nor did we have a problem that was not solved.

UseINBOX ratings

Average score

Ease of Use
4.7
Customer Service
4.8
Features
4.6
Value for Money
4.7

Likelihood to recommend

9.1/ 10

UseINBOX has an overall rating of 4.7 out 5 stars based on 159 user reviews on Capterra.

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Filter reviews (159)

Jack
Jack
Prophet in Poland
Verified LinkedIn User
Religious Institutions, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Tool that Helped me grow my Email list

4.0 3 years ago

Comments: The fact that I bought a lifetime deal no more paying monthly fees. so this is big and the simplicity of the program.

Pros:

I like the fact that in one place I have form, landing pages, list, and the platform is easy to navigate. so glad I grabbed this deal on app sumo.

Cons:

I do not like that there is no CNAME It could be better if they could give us that option of CNAME. and the lack of polish language.

Verified Reviewer
Verified LinkedIn User
Media Production, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Daily schedule with Inbox without daily work

4.0 last year

Pros:

The fact that Inbox's servers are located in Turkey and thus compliant with KVKK was an important factor for us. The ease of the integration process also made our work easier.

Cons:

It would be nice if the process of integrating themes as HTML was a bit more effective.

KIMBERLY
Director of Communications in US
Media Production, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

NO use to UseInBOX

2.0 9 months ago

Comments: I purchased this product awhile ago and just did not use it. At the time of first purchase, I literally had NO IDEA exactly how to create an email that was visually stimulating. Overtime it became possible to use it, but still it has "gremlins." I can't see myself using this much. It's a bummer.

Pros:

The price was extremely affordable for what they offer.

Cons:

The User Interface and User Experience leaves much wanting. Buggy still. I cannot scroll down on my MacBook to see the complete screen material. And though there are quite a bit more templates, they are very basic visually. Basic. Directions are able to be put into English, however the text on graphics cannot. I makes it very difficult to comprehend. Customer service is only email. Today, having a knowledgable BOT just makes sense. Loading is slower than most other apps.

Shade
Shade
Coach & Virtual Events Strategist in US
Verified LinkedIn User
Events Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

A Delight!

5.0 3 years ago

Comments: Easy to setup and use, the multi-brand feature is both convenient and time-saving!

Pros:

First off, the software is extremely intuitive. The newsletters are eye-catching and deliverability is surprisingly high!

Cons:

I wish there were more native integrations with other tools (eg lead capture forms). However, with the newly released webhooks, this really helps bridge the gap in that area!

Kabir
Kabir
Founder CEO , A Billion People in India
Verified LinkedIn User
Internet, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Value packed software with extreme easy of use

5.0 4 years ago

Pros:

I use many different email software for campaign management, however, INBOX has given me one of the best value in terms of ease of use, cost-effectiveness, and deliverability of emails. It's very easy to setup and uses because of its clean and intuitive user interface.

Cons:

The software can definitely add some advanced features related to email automation.

Darryl
Darryl
Chief Executive Officer in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great and Improving

5.0 4 years ago

Comments: Email design is simple. Delivery is on par with other platforms I've used. Support is very responsive.

Pros:

Ease of use. I was sending out emails right away.

Cons:

There are some missing features but they're in development and the team is responsive.

Kolleen
Kolleen
SEO & Web Dev in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

So simple and so robust

5.0 4 years ago

Pros:

So far I haven't set up all the options yet to really get the most use, but I love the simplicity and the tutorials.

Cons:

I have to see why I'm getting into people's spam. Not a lot, but enough to know I have to do better at looking at the options to show it's coming from a legit company and they did sign up with me. The software does way better than Mailchimp when it comes to ending up in spam.

Mehmet Burak
Sales Manager in Türkiye
Online Media, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Customer Service Insults its Customers

1.0 8 months ago

Cons:

I didn't like anything because when I asked a question to customer service, [sensitive content hidden] who works in Turkey, insulted me and threatened me, so I do not recommend this company to anyone.

Cristian
CEO in Colombia
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Good tool for email marketing campaigns

4.0 2 years ago

Comments: My experience is really good so far, I will going to use a little bit more to explore some more features

Pros:

I like that is easy to use and easy to create your campaigns, all the data is showed in a good dashboard

Cons:

At the moment I have not been able to integrate with woocommerce for abandoned cart campaigns

Adrian
Adrian
ceo in Romania
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

I do not recommend. Many problems!

3.0 last year

Pros:

The price is relatively low. It is somewhat intuitive to use.

Cons:

Many errors.Customers always say that they do not receive the messages even if they are sent.The automation part is not working properly.

andrea
manager in Italy
Writing & Editing, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Extremely satisfied with what it offers

5.0 2 years ago

Comments: I mainly use it to create my contact lists after doing lead generation through landing pages and from here to make interesting automations and newsletters

Pros:

I found its interface simple enough to understand unlike many other similar services that drove me a little crazy in the past, learning how to use it is quite easy.Amazing how I can do automations to create interesting Marketing funnels and there are also many templates with which I can make great landing pages with forms.Its price is really great, I can only recommend it.

Cons:

I would like to have more filters in the automations and more templates in the future, but I see that their Road Map is quite interesting.

Saghir
Architect in UK
Architecture & Planning, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great for Newsletters

4.0 2 years ago

Comments: I have been using INBOX for my monthly newsletters for almost 12 months now and love it. Easy to use and works perfectly all the time. Highly recommended.

Pros:

I use this software to prepare monthly newsletters for our business. It is easy to use and looks great

Cons:

I am not an advanced user, so the software is adequate for my use case

Faruk
Faruk
Head of Growth in Poland
Verified LinkedIn User
Internet, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

GDPR complaint, intuitive and budget-friendly email solution

5.0 4 years ago

Comments: Inbox is compliant with GDPR and CASL. Moreover, we do email to Turkey which requires another type of compliance. They manage our compliance work with our database automatically so that we don't have to worry about it. We have a small team and we can't really spend so much time on HTML coding. Inbox newsletter editor allows us to create messages easily. Our team enjoy the visual workflows so that we can imagine scenarios for our audience. We have never had deliverability issues so far. Also they do have an integrated email verification service that helps a lot. My team is not tech-savvy but we were able to setup transactional messages easily. The API documentation is clear and easy to setup. When it comes to the costs, there are no hidden fees or something, teams like us can afford this solution easily. I do recommend it for overall marketing teams or e-commerce companies.

Pros:

Definitely, they step up the compliance game for us. Easy to use newsletter builder New workflow tool that we can create a customer journey visually Good deliverability Convenient setup for the transactional messaging via API Affordable for teams like us Friendly and knowledgeable customer success team

Cons:

User interface is good for us but can be improved along the way to make it a better match with those enterprise-level ESPs It is not something I don't like but they can add some machine learning tools such as sending frequency optimization or LTV prediction. It's an evolving platform so I believe such features are on the pipeline.

Samet
Samet
Notary Public in US
Verified LinkedIn User
Government Administration
Used the Software for: 1+ year
Reviewer Source

Easy to use and save my time

5.0 7 years ago

Pros:

Actually, I save a lot of time and I do not need any designer. I do by myself premium look e-mails and that made my e-mails eye-catch. Also, the best thing is that I always get reports about the last situation for my e-mails.

Cons:

Too much pre-design templates for e-mails, that makes me in confuse and I can't decide on the first look.

Vitaliy
Vitaliy
marketing and export manager in Türkiye
Verified LinkedIn User
Machinery, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

preview

5.0 3 years ago

Comments: capability of sending many emails to many persons simultaneously

Pros:

easy to use and understand. no complication. only thing is missing and that is capability of putting videos in template.

Cons:

convention in using, not complicated to understand how to use, capability of sending emails to many persons no matter what, separating the dead mailboxes from adding rights and not counting the repeated ones. assistance of the support team and answering in short time

Verified Reviewer
Verified LinkedIn User
Civil Engineering, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

UseInbox Review

5.0 3 years ago

Comments: 10/10 this is a great software that will or can be very useful

Pros:

Cheaper and all features is advance unlike others expensive but less functionality

Cons:

sometimes it loading and have no plugin with website

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Very well application

5.0 3 years ago

Comments: I did managed an e-mail marketing project.its successfull

Pros:

Its very well application. Useful and cheap price.

Cons:

no.Because this application very well and Usefull

Mike
MD in Thailand
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Lovely support team that's always got our back

5.0 3 years ago

Pros:

TBH email marketing platforms are quite similar in what they offer, as is to be expected from a technology that predates the WWW. What makes useinbox stand head and shoulders over other players that i've used is their dedication to providing helpful and fast support. They SHINE here.

Cons:

It would be great to have a default setting for customized fields that lack a corresponding value in the data base

Sohrab
Sohrab
WWW.ESLSKILLS.COM in US
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

Long story short, It's easy to use and gives you all the tools you need.

5.0 7 years ago

Pros:

The software is easy to use and gives you different templates. It helps you to have an interaction with your customers regardless of their interests. Besides, customer service is amazing and if you have any problems with the software, you can always count on them. My customers always get the emails that I sent them, and never got a complaint regarding spam folder and more importantly, the price rate is amazing. To me, the price is an important factor. I strongly recommend the company to anyone who wants to start a business.

Cons:

I can't tell, but I think some improvement needed in case of a training program. Even though working with the software is easy and it's almost drag and drop, I am sure there are certain tools that I never used due to lack of knowledge. that's the reason I gave four stars for Ease to use. In general, I like it, I will hold on to the company.

Rajesh
Rajesh
Website Designer in India
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Best for marketing purpose

5.0 4 years ago

Pros:

I have been using MailterLite for a while now but after Inbox moving all my contacts to this, it is easy to set up your account within few clicks and design your personalized newsletter for your subscriber. Highly recommended this deal for email marketers

Cons:

There are some features yet to be released

Manu
Manu
Manager in France
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Thank you!

5.0 4 years ago

Comments: I have been using Mailchimp and sendinblue for years. Recently, I jumped on the MailPoet appsumo deal but it only offered a solution for sites that were in Wordpress.
So, I found myself at the starting point for sites that did not use this platform.
So I decided to test Inbox and it was a wonderful idea!

Pros:

The interface is very well done, very simple and very readable. The templates are handy for those who don't have an established design but, in my case, I use a homemade design and it works just as well. All in all, it's Sendfox's value for money with a design tool worthy of Mailchimp.

Cons:

Still a few bugs sometimes but support team works on it in the minutes you noticed them

Verified Reviewer
Verified LinkedIn User
Automotive, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

24/5000 user friendly and fast

5.0 4 years ago

Comments: We use it as a general announcement and campaign news to our customers and members.

Pros:

It is very easy to prepare a newsletter. Creating a contact list is quick and easy. API integration is very useful. It has been beneficial for our company.

Cons:

There may be more themes. It would be nice to create more senders for demo accounts.

Murat
Research Asistant in Türkiye
Education Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

We are happy to use Inbox

5.0 4 years ago

Comments: Inbox offers a nice e-mailing service. Nice interface, post email statistics are very useful. There are also rich types of Template. We have used it many times for large and small e-mails, and we are satisfied.

Pros:

It is very nice to have detailed analysis of the e-mail traffic in e-mail submissions. It is also gratifying that they provide free service for up to 500 emails.

Cons:

There seems to be a mess in creating and testing email groups, but you're getting used to it.

Man
Mentor in India
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

INBOX- Convenient with rich features

5.0 3 years ago

Comments: I have good experience and find the Inbox deliveries better than any other email service

Pros:

99% delivery in Inbox which help any business to grow faster

Cons:

Automation features need more advancement

Verified Reviewer
Verified LinkedIn User
Alternative Medicine, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Perfect Service

5.0 4 years ago

Comments: we are sedıng our newsletter just ın copule of mınutes every month

Pros:

we are using inbox sınce 5 years and we are so much happy to have thıs kınd of qualıty company that ıs gıvıng thıs kınd of unbelıeveble servıces

Cons:

easy use of admın panel. good prıces and such a fast support