Mixmax Reviews

MixMax gives me my sanity and time back

Comments: I run my own coaching business. I wouldn't be able to do what I do without MixMax. I also love how they keep adding features. As my business grows, I know I can keep relying on MixMax to continue adding the functionality I needed, without being pushy or cheesy. I highly recommend to everyone I work with.

Pros:

I love the calendaring features and reminders on emails. I completely eliminated any back and forth on scheduling meetings in my personal life and work for 90% of cases. I'm in a services business so I'm scheduling time weekly. I no longer have it on my mind to follow up with people with new times or dates. They can just schedule time at will in really easy to manage times on my calendar. Plus if I really did want to make sure they scheduled, I can just have MixMax remind me in a week to follow-up with them if they haven't responded yet. It frees my mind up SO MUCH.

Cons:

I don't like that it has an advertisement on my website for the calendaring widget. I'm fine to endorse MixMax but it just doesn't fit my brand. It's also not the best UI for my clients. It's not super easy to navigate times on mobile past a certain point.

Game changer!

Pros:

Yes, game changer is an absolutely over-used term. However, here there is no other word describing the app better. Being a small creative agency, Mixmax gave us the tools to be steps ahead of competitors, scale up sales, save time and being more efficient.

Cons:

I cannot say anything, to be honest. Maybe that it is a pity that I can not speak too much about Mixmax to avoid that other agencies start using it! :)

Promising - but needs work

Comments: Most of my email marketing activities are run through Mixmax. It is really economical because it doesn't have a cap or limit on number of contacts you can upload unlike most of it's competitors. But be warned, there are a few annoying bugs with the tool that you might consider before choosing to lock down on Mixmax.

Pros:

Been using Mixmax for almost a year now. It is very economical given the whole slew of features it has got. My most used feature is the Sequence and the ease of putting out templates for the same. It's smooth and runs like a breeze from uploaing your CSV file to running targeted campaigns.

Cons:

Although, it solves my primary requirement of scheduling drip campaigns using the Sequence feature, but it fails to give accurate results. In more than one occasion, I have found detail analytics to be not very accurate. Have also come across other bugs which has compromised my client relations at times. But there support team is very active would help you resolve these issues - in case you find them. Also, not a big fan of their UI. Not much of a complaint but a suggestion to the product guys at Mixmax - come up with designs that inspire the user. As of today, it's quite dull.

Founder's Thoughts

Comments: I like Mixmax it allows my team to send sequences etc.

Pros:

Love Mixmax as a productivity tool for scheduling meetings, templates, and activity tracking

Cons:

Adding members can be confusing. I have deactivated individuals that shows they are on an annual bill. The pricing is starting to go up to an "uncomfortable" position based on competitors in the market.

Best Email Tracking Tool

Comments: Overall, it is great to know when someone has read an email and helps to reduce the time it takes to write common emails.

Pros:

Mixmax integrates seamlessly with Gmail and is the easiest tool to use. It is better than Salesforce Inbox because you do not have to go through layers of menus in a widget to find information about if someone read an email. The templates are also easy to set up and use.

Cons:

Sometimes it take a while for Gmail to load when it's installed.

Email tracking is amazing and Mixmax is a great crm tool

Comments: Extremely positive experience I love it

Pros:

Email tracking is amazing and Mixmax is a great crm tool

Cons:

I wish it was for more than just gmail email.

Modernized Workflow

Comments: Have appreciated being introduced to Mixmax when it was in beta testing. My day would be tremendously longer if I did not have this service.

Pros:

We use Mixmax daily to schedule meetings, and arrange the best meeting time for a group, email templates have saved us so much time, and productivity has increased, and this has helped to streamline our workflow and manage communications.

Cons:

Sometimes, emails are sent to spam when using this software. At times, the service has glitches but they are worked through quickly.

Amazing time saver & easy inbox management

Comments: Saving time & ensuring the customers are always addressed on a timely basis.

Pros:

The features that I'm using the most are easy to create & update templates, sending & tracking sequences, email reminders, tracking open rates/clicks/replies. Mixmax is a real timesaver and with the software I'm sure I won't forget to follow up with anyone.

Cons:

Just a tiny thing, when setting up a reminder for an email, I would like to make a default time 9am, not the same time as I'm scheduling the reminder.

Buy this! Best platform for this I have used in 10 years!

Comments: My team would produce much less without this! Genuinely saves us time and money!

Pros:

Timesaving, easy to use. Easy to train others to use and easy to share resources

Cons:

Sometimes you get phantom clicks and due to timezones customer service can take a while but is always good when it comes!

A perfectly tracked tool for leads and email marketing campaigns.

Comments: The MixMax dashboard allows us to track emails sent to contacts on a daily basis and tally customers who are interested in our communications, which helps us find opportunities and close more deals.

Pros:

Using MixMax, we can study customer interactions with our email marketing campaigns. MixMax provides powerful options for tracking messages that have been sent to contact lists and enables us to get reports and dashboards that show us how many people have shown interest in our advertising campaigns that have been sent to them. which we can know our ability to reach, and we can thus set accurate expectations of the results. It is also good that we can classify incoming mail from customers and send appropriate responses to it. I love how we can include messages for calendar links to request appointments from clients, as well as the automation to display the weekly or monthly calendar, including appointments after they've been rescheduled.

Cons:

I am facing some minor problems with MixMax, especially in scheduling appointments, where a defect may occur in coordinating joint appointments with other parties, which may require additional effort from us to reschedule.

Easy and convenient setup

Pros:

Mixmax is easy to set up and implement. Our team uses it to use pre-built templates so we don't have to write identical copies for numerous clients. Also, the schedule a meeting feature is super helpful and we don't use any other tool for scheduling meetings.

Cons:

Honestly, none. The tool is very straightforward with the offerings and user experience.

Great for Inside Sales Cadences

Pros:

Overall, Mixmax is pretty awesome. The features we lean on most heavily are mail merge (especially using dynamic fields) and email cadencing. It's a pretty good amount of functionality for the price though.

Cons:

There are some features that are left to be desired. It seems like they just need to spend more time understanding how people actually use their product.

Mixmax is the answer!

Pros:

Mixmax provides much-needed realtime visibility on communications analytics. It has benefited our team by giving us back up and confirmation that otherwise we would not have. The demo call went great and was filled with helpful tips and tricks. You'll feel like a pro in no time.

Cons:

I would have used the Sequences feature, however, I found it to be a little cumbersome to configure.

The best email tracking software for Gmail

Pros:

There’s a freemium tier which helps get familiarity with the product and make buying decision as and when you want. The base features are amazing and work consistently. Installation is a breeze with the chrome plugin

Cons:

Have no complaints about this product. I have been using it for over a year now.

An useful sales engagement tool for SMBs

Pros:

Ease of use,Competitive pricing,Helps track useful metrics

Cons:

Reporting functionality could have been better by including account level reports.

Mixmax is good

Pros:

Tracking clicks, opens; templates; ease of use

Cons:

Not mobile friendly. Please make a mobile version.

Useful product

Pros:

It is so easy to integrate and very effective

Cons:

Once emails are sent via our ATS, mixmax isn't activated.

MixMax

Comments: you've saved me a ton of time.

Pros:

I like that I can see how my emails are delivered, that I save time, and that there are templates for automation my work

Cons:

I like that I can see how my emails are delivered, that I save time, that there are templates for the automation of my work

Great to follow your sales

Comments: Great tool to use!

Pros:

It allows me to check who has seen my emails, how many times and therefore how interested they are in what I have offered

Cons:

I find no downsides at all to using MixMax

Great tool for systemizing outbound sales process

Comments: It is great tool for systemazing outbound sales. It has all relevant integrations with CRM and the tool is data-driven. I hope there will be no more bugs in the system.

Pros:

The most useful feature - sequences. It automates email sequences for potential clients, we have integration with Salesforce so we can do a lot of cool stuff. For example, we can create automation of tasks in our CRM that are triggered by not replied emails. Also, our email replies are automated using Mixmax templates that are synced with Gmaill, you can reply with a few clicks to frequently asked questions. Also, the tool is data driven, you can track everything - opens, reply rates from any sequence, template and so on. Mixmax just recently introduced a reporting feature which makes this software even more data-driven.

Cons:

Customer support is only in USA, so it is not convenient when you are using this software in Europe. Also, I had some problems with open rate stats, the Mixmax counted opens when somebody opened a contact to which an email was sent on our CRM. Also, we had problems with removing a contact from the sequence. When a person replied he was not always removed from the sequence which created awkward situations. For example, person replied and Mixmax didn't identified it, so follow-up email was sent to him. We created rules (a feature in Mixmax) and we solved this issue.

I love MixMax and all of its capabilities.

Comments: Being able to track, schedule, and templatize emails.

Pros:

I LOVE how easy it is to track email opens in great detail. There are so many great features for such a good price. The features i use most besides email tracking is the ability to schedule emails and create email templates. I use both those features on a daily basis and I really don't know what I would do without it.

Cons:

Sometimes MixMax glitches and for whatever reason doesn't track certain emails. It doesn't happen frequently enough for it to be a big issue. Also, you have to have MixMax installed on every computer you are sending emails from for the tracking to work. This can be a pain- I really wish it was just automatically hooked up to gmail so no matter what laptop you were using, it would track your emails.

Great product! A few tweaks can make it Great

Comments: Good!

Pros:

Love the ease of use and that it’s embedded in gmail

Cons:

1) when sending email via Mobile you lose all MixMax features/capabilities. Really huge gap 2) unlike Calendly, the calendar function double books since it doesn’t update your availability in real time e.g. if I send availability to a client for Nov 26th and they don’t read the email until above 28th (and that time gets filled in between it shouldn’t be possible to schedule. Calendly works beautifully in this regard. If MixMax fixed this I would get rid of my calendlu account but too many scheduling kinks due to poor coding/functionality to prevent double bookings in real time. Should be integrated with calendar so when times are I long available they are deactivated. 3) need more CRM integration options. Salesforce is cool but a giant for small business owners. Look into nimble CRM startups that are popular or create your own option 4) integrate with social media so we can easily access email recipient profiles like Rapportivr

Taking your sales to the next level

Pros:

Love the tracking, reminders and insights. This tool will help you to get to the next level, since you can track where/when/how many times your email is opened, can create email marketing and you see all the insights. You can implement this to improve your sales process and get more sales

Cons:

also a paid-wall of course, and you get used to it, so you want to keep all the email tracking and possibility - because everything helps each other and at the end it's quiet expensive

Absolutely fantastic, really!

Pros:

I can't rave about MixMax enough. We used Yesware for years and it worked great, bu MixMax really blew it out of the water. The day-to-day features we use the most are easily adding availability to emails where customers can book in one click, scheduling reminders, and the Salesforce integration. I'd say though, what we like most, is the reporting. Being able to see activity and also see when reminders are set to bounce back so you can redistribute if you have too many is super helpful. I'd highly recommend giving a trial for a spin. I don't think you'll turn back!

Cons:

Two nice-to-haves would be to be able to trigger automations on data directly from salesforce and being able to have a bit more advanced user permissioning for admins.

Excellent email tracking, One click meeting tool!

Comments: I know exactly who opens my email and when.

Pros:

I love the mixmax tool. The sequence email features, the preview and tracking tools - all of it. I use mixmax daily. Not sure I could live without it honestly.

Cons:

I am using the Small Business option which is the middle of the road option as I don't need to integrate with salesforce. I hate that I can't hide the mixmax branding when sending out sequence emails and calendar appointments. I am a paying customer but not compensated for branding them. I've mentioned this to customer support but they kind of blew me off. I love this tool but if someone came out with something comparable and made this slight adjustment, I'd switch.