RQ Retail Management Reviews

"Con company"

Pros: RQ4 on its face is a great POS tool with the one positive that it seemed to provide more detailed reports than most other POS software available.

Cons: RQ4 was constantly doing updates which caused a lot of the functionality of the POS sofware to actually work. The updates created more bugs than what they were supposedly being created to fix. On top of the fact that these "updates" took away useful features most of the time because software writers were listening to "customer advice" and wrote in changes that had illogical practicality for actual end-users. Lastly, my recommendation is to not use this company--go somewhere else. We were a customer for over 7 years and when we had to close our doors, we were told that RQ4's (iQmetrix) contract involved a clause in which they could auto-renew every year--which sounds fine until you learn about the rest of the contract clause...in that if your contract is set for auto-renewal on Dec. 31st, AND you don't cancel within 60 days of your auto-renewal date, say you cancel on Nov. 1st in this scenario, RQ4 is obligating you to pay an entire year of services for the following year! So whatever you do, don't use this company! They operate on criminal contract practices.

"LOVE LOVE LOVE"

Comments: I think its a great tool for employers and employees.

Pros: The ease of the software was so amazing even my newbies could figure it out without us showing them. The employees could figure up their commission without confusion. They could even add their personal favorite widgets to their own home screens.

Cons: I didnt like that we could not get our commission structure to upload so the widget that they offered would reflect employee commission correctly.

"Great for sales"

Pros: The updates and improvements has helped since I've first used it.

Cons: Sometimes there's a few problems like updating customer's account info. It won't continue because the autofill feature messes up the page.

"RQ4 - 4 Years of Experience"

Pros: I love the fact that I have my Scheduling, Payroll, Inventory, and Ordering systems all in one. There are only a couple of additional programs needed to run my store!

Cons: There is no way to integrate the scheduling calendar with any other calendar (e.g., Google Calendar, Exchange, etc.). The software is updated continuously, which is really nice, and sometimes it's quite the surprise when you have a newer employee opening and their routine is thrown out of whack by a button moving.

"Could be better. Great software"

Pros: It's really easy to use for inventory management and invoicing. Cash management functionality and inventory check-in are great features of rq

Cons: System runs slow sometimes. You need a fast internet connection and high powered machines to get things done efficiently.

"Very good system!"

Pros: The service and support are great. The functionality works very well for our business, and it is a feature-rich product.

Cons: At this point, very little. There are a few minor things but nothing worth mentioning. Syncing the calendars with a mobile device, for instance, would be nice, but overall, the calendar function is good.

"I use this service for reconciliation purposes."

Pros: It saves the recent reports you have opened and makes it easy to get to the reports I use daily.

Cons: The software has frozen from time to time or loads slowly.

"I have used RQ4 on a daily basis for two years."

Pros: RQ4 offers almost everything that I need.

Cons: When updates are performed, it would be helpful if they provided a list of what updates were performed and how that will affect daily use.

"Great product, easy to use, awesome reporting"

Pros: It is an easy application to use and has endless options for use.

Cons: It can be a little slow at times, but overall, I have no problems.

"Best option available"

Comments: For the most part things are very good but there are some features that make things harder than they should be, and it seems with every software update we get a new glitch.

Pros: RQ does what we need to for our cellular sales company. It houses all of our inventory, sales, goals, commissions, employee reporting, and more.

Cons: It does not preserve historical data or allow you to future date changes such as reconciliation, chargebacks to commissions, etc. The coupons do not have flexibility in how you can offer a promo and they force return when they shouldn't.

"Excellent"

Comments: Everything you would need from point-of-sale software and more!

Pros: That we can manage everything we do in store from invoices to CRM, it can all be logged, saved, and scheduled all in one place.

Cons: It freezes often but it always pushes through almost immediately after, this may not be a software issue though...

"Everything You Will Ever Need"

Comments: Very easy to use.

Pros: Searching for inventory across multiple stores is so simple. I love having a dashboard with every detail that matters to me on my main screen.

Cons: The software tends to lag or time out to often. This may be a problem with my internet, however, other software works fine.

"Work on the RQ Retail for Telecommunications provider"

Pros: User friendly and very good reporting. Integrated well with Great Plains and Quickbooks - good customer service

Cons: Complicated back end set up of Vendor Rebate SKU's and commission tables - setting up of these compensation tables is complicated.

"Pros and Cons about RQ."

Pros: Easy to use and user-friendly software. Once, you get used to the software, everything will be easier to understand.

Cons: RQ sometimes has issues when doing a different task within the system. It would freeze up and laggy sometimes and you would have to restart the RQ or the computer to fix the issue.

"Excellent"

Comments: They do a great job everything that has to do with this kind of product they are always having good things this why I love this product the best one the usa

Pros: They are really fast

Cons: Sometimes they don't give you the right stuff

"Easy,fast,reliable"

Comments: This Program offers a large variety of things to do that makes our jobs simple.The POS is very easy to use great for buisness would recommend it.

Pros: Making orders,creating items

"Excellent Retail"

Comments: RQ Retail works perfectly with any company. All your business needs are satisfied, you won't have to worry about anything.

"I use RQ daily to perform all my tasks at work."

Pros: They seem to get any issues fixed promptly. They are always ready to help when you call with an issue.

Cons: It can be slow at times. It takes up a lot of internet, so I understand that, too, but sometimes, it is painfully slow.

"Awesome"

Comments: One of the best softwares you can find! I love everything about it

"I have worked with RQ as a sales rep for an authorized Verizon agent"

Pros: I really like the ease of use.

Cons: When searching for a customer, there are many different things you have to try sometimes to find the correct account.

"RQ4 Review"

Pros: They are a fun, innovative company.

Cons: Updates are slow. It seems like there are updates very often, and they are slow to load.

"Fits all of my business needs"

Pros: My favorite aspect of this product was the ability to personalize my workspace. The interface was also extremely easy to use.

Cons: There is nothing I would change about this product. In my eyes, it fits all of my business needs.

"Thanks RQ!! I appreciate all the help :)"

Comments: There is so much to learn in RQ. I'm thankful for their great customer service. They always have a solution.

"Great For Retail Management"

Comments: Overall we use RQ to manage our time cards and schedules and we used it heavily in the past to manager all inventory. It was very useful but does take some additional training if you want to fully use it.

Pros: Love how you can clock in and out and can utilize different sales reporting and inventory management.

Cons: Some of the features like report needs to be customized and can be somewhat confusing on how to put together sales reporting. The schedule feature can also be somewhat confusing to put together. Some additional training on the software is highly encouraged.

"This is the pos system used in my business"

Pros: I like that the software is fairly straightforward and way to use, even for every level of PC experience.

Cons: I dislike that there is not a fully functioning mobile version for running reports when away from your location.