Dynamics 365 Reviews

D365 transformed our UK non-profit.

Comments: Dynamics 365 has transformed our organisation. We've moved from an on-prem system with around 20 users, to over 75 using a solution for a number of online cloud based applications.
You need to work at it, but when you do, there's real value.

Pros:

As a non-profit, we find the flexibility to develop a number of different applications and processes to manage multiple revenue streams, track donor, supporter and customer data, giving us a genuine 360 view of those we engage with.

Cons:

The capability that allows us to adapt and develop solutions, brings with it a complexity that needs a lot of configuration and development. We needed Microsoft partners to get us to where we needed to be.

Exceptional Tool Dynamics 365

Comments: My experience is amazing as this help integrate data and manage collaboration with team members.

Pros:

One aspect I appreciate about Dynamics 365 is its ability to integrate data effectively and enhance workflow efficiency.

Cons:

The cost and complexity of the features which can make it difficult to set up.

In my humble experience...

Comments: I avoid all Apple products, because they admit to creating tech-devices that are designed to force the consumer into routinely purchasing "upgrades"...What an Atrocious dismissal of their corporate responsibility to improve Mother Earth's Environment! Microsoft's continuous auto-updates practically force consumers into using THEIR products/apps - which are far less secure than the Linux/Firefox/Mozilla/Google team. The similarities b/w Apple and Microsoft are that these "updates" often force the consumer to purchase new devices - after their current device is too far "corrupted" to be worth the $$$ for repairs (because they inadvertently downloaded malware). Also, throughout my beginners-level experiences, I have found that Google readily offers updates/tips/step-by-step instructions on how to integrate Google Apps/programs to "play well" w/Microsoft...I have NOT found this information readily provided by Microsoft.

Pros:

My review is for Microsoft products, in general - not specifically "Dynamic 365". I am not very tech-savvy, so when I first started developing my Business Plan, I utilized the Operating System already installed on my laptop, which was Microsoft. As I was/am working alone, I discovered that my lack of tech-knowledge/skills had caused my personal laptop to crash/inadvertently downloaded malware. After the 3rd time that a patient/helpful friend "rescued" my laptop, he informed me he would be installing Linux as my Ops. This was/will continue to be a learning process, but the fact Linux keeps my files/system secure has made a believer out of me. I now advocate for Linux/Firefox/Mozilla/Google - they work well together, and they are operated primarily as non-profits (except Google, obviously). More importantly, NONE of their "updates" have EVER caused my laptop to "crash" or download corrupted malware files.

Cons:

In order to make developing my business website easier on myself, I recently purchased a second laptop w/Microsoft as the Ops. However, I soon realized that Microsoft's "auto-updates" were continuously converting/moving my Google files onto Edge/Onedrive/Microsoft apps. I wasted hours of time "undoing" their "updates", and finally I took the device to my locally-owned computer repair shop. After explaining my frustrations, they immediately understood what I was referring to, and installed "Microsoft Stop" on my device - so far, so good...

The Ever Improving Dynamics

Comments: I have found through the years my experience to be very positive. If I have ever had any issues the Microsoft customer support have always been quick and mostly good. The improvements to the settings and configuration have been really good, and the whole cloud system is so much quicker than it used to be.

Pros:

Dynamics 365 has improved so much over the past 6 years I have been using it for NFP clients. The integrations with other products is getting better and the natural integrations with Microsoft products is fantastic. The whole Power Platform is really good now and Microsoft are constanting making things better and easier to use and configure. I love the low/no code as I am not a programmer but I have studied and learnt enough to be good at configuring Dynamics for my clients.

Cons:

The licensing and the fact they stopped the not for profit grants for 5 free licenses. It is still reasonably priced, but for a NFP every cent counts.

A great Customer Service tool.

Comments: A great app for storing and retrieving customer's information. My files are safely kept on it with no hassles.

Pros:

It is highly interactive as a customer service tool.

Cons:

So far, I have not noticed anything about the app that I don't like.

My everyday personal and working tool

Comments: It has helped my personal and work life.

Pros:

Ease of use, sleek user interface and many avenues to getting customer support

Cons:

Their subscription plan. They need to reduce their price a little bit more as a market leader

The great 365

Comments: Overall I love being able to access multiple things from one program.

Pros:

The ability to use everything in one spot.

Cons:

The synching sometimes was off and made it different to find my saved stuff.

Dynamics 365

Comments: My overall experience with Dynamics 365 has been positive. Its integration of CRM and ERP streamlines operations, and the AI tools provide valuable insights. While the setup can be complex and the cost high for smaller businesses, its scalability, customizability, and user-friendly features make it an excellent choice for growing organizations.

Pros:

Dynamics 365 stands out for its seamless integration of CRM and ERP, user-friendly interface, and AI-driven insights. Its scalability and customizability make it a powerful solution for businesses.

Cons:

The cost of Dynamics 365 can be high for smaller businesses, and its complex setup process may require significant time and expertise. Occasional performance issues also affect user experience.

Techanology

Comments: All are good. Like performance and tech work.

Pros:

Without this, we cannot do any work in office work.

Cons:

Sometimes the performance goes wrong, otherwise, all is good.

Like Dynamic 360

Comments: Overall, Dynamics 365 is a powerful tool that can provide significant benefits, but it does come with a learning curve and requires a good understanding of your business processes to fully leverage its capabilities

Pros:

Dynamics 365 is a powerful tool, but like any software

Cons:

, it has its challenges. Some users find the complexity of the system to be a bit overwhelming, especially if they’re new to it. The customization options, while extensive, can sometimes lead to a steep learning curve. Additionally, the integration with other systems can occasionally be tricky and may require additional support or expertise

D365 - a viable Legacy ERP replacement

Comments: Once we got past the cutover pains (about 6 months) it has gotten easier to live with. I can also see why at an executive level, they made the decision to go with this solution. When compared to products like SAP and Oracle I think you will be far happier with your investment in D365 (buy with confidence).

Pros:

Flexibility - It does take some custom coding, but it is a based product that you can tailor to meet all of your ERP related needs

Cons:

The server based technology has bandwidth issues constantly (make sure you scale your system properly). Expect your IT staff to grow significantly if you are coming from an AS400 based environment. Requires isolation of support work (in an AS400 environment you can have generalist who do everything -- that will change drastically in this environment.

Average CRM/Dashboard - Go with Salesforce

Comments: Overall experience was poor. I wish Upper Management at PMI would've asked for input before buying this knock-off of Salesforce.

Pros:

What I liked about it was that it was very easy to customize. All you need to do is look for the "..." button, and nearly anything and everything can be changed.

Cons:

The flow wasn't ideal, and you had to use Dynamics 365 Business Central to create quotes or invoices. Salesforce has everything all together in one system and is SO much easier. The dashboard was very average and was one of few things I couldn't customize.

Amazing Dynamics 365

Comments: Dynamics 365 offers a valuable platform for educators to simulate real-world business scenarios and engage students in hands-on learning experiences. Its integration with the Microsoft suite, customization options, and focus on practical application make it a powerful tool for teaching various business concepts.

Pros:

Dynamics 365 serves as an invaluable educational tool by providing students with hands-on experience, fostering collaboration, promoting critical thinking, and preparing them for the demands of the modern workplace.

Cons:

Dynamics 365 can be overwhelming for students who are new to the platform or lack prior experience with enterprise software. Its extensive features and customization options may require additional time and effort for students to fully grasp and utilize effectively. Therefore, there might be a learning curve associated with getting comfortable with the platform.

Dynamics 365: Transforming Business with Efficiency and Innovation

Comments: Dynamics 365 is a solid choice for companies looking for an integrated and scalable solution to manage their operations efficiently.

Pros:

The ability to customize and configure Dynamics 365 to meet specific business needs is one of the big plus points. This includes adjustments to workflows, forms, reports and dashboards

Cons:

For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging.

Dynamics 365 is a great software designed to your businesses unify its processes

Comments: Its great it gives us comlete the picture of whats happeing in the business and helps us to analyze data and make meaningful improvments

Pros:

Built-In Analytics helps us to make more informed and data driven decisions

Cons:

Its a little more expensive and compicated than other but still has lots of benefits over other software

Unlocking Efficiency: A Dynamic Dive into Microsoft 365

Comments: Personally, Dynamics 365 was my game changer. Its versatility and comprehensive suite of tools for managing various aspects of business operations is great. The customizable nature of Dynamics 365 has allowed us tailor the platform to our specific business needs.
The cloud based architecture is the real deal as I can access documents from anywhere as long as I'm connected to internet.

Pros:

1.The seamless collaboration which enables real-time collaboration on documents, spread sheets and presentation. 2. Cloud based flexibility helping me access my files from anywhere with an internet connection. 3.Flexible subscription plans

Cons:

1. Users may require a great deal of training to fully utilize all features and functionalities of Microsoft 365.

The leading solution for managing businesses

Comments: In my experience, Dynamics 365 has provided a comprehensive solution for all my specific business management tasks, including sales, customer service, marketing, and maintenance. It has optimized and improved the efficiency of all processes within each area.

Pros:

Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and improve customer satisfaction, incorporating artificial intelligence functionalities, allowing access to information and performing tasks from any mobile device, etc.

Cons:

I haven't been able to find any drawbacks; it's all benefits with this platform.

Dynamics 365 stands as a solid choice for all individuals.

Comments: Dynamics 365 is a game-changer! It centralizes everything under one roof, streamlining tasks and boosting collaboration. Data, tasks, communication - it's all there, making my workday smoother.

Pros:

Dynamics 365 excels in its seamless integration of various business processes, offering unparalleled versatility and efficiency. Its user-friendly interface and comprehensive features empower organizations to streamline operations effortlessly. With robust analytics and customization options, it adapts to diverse business needs, enhancing productivity and driving growth. Dynamics 365 truly revolutionizes how businesses operate, making it a top choice for modern enterprises seeking success.

Cons:

Dynamics 365 offers a powerful all-in-one solution, its complexity can be a hurdle. New users might find the feature-rich interface overwhelming, requiring significant training to unlock its full potential. This learning curve could slow down initial adoption and impact productivity.

Great to manage online orders.

Comments: Used Dynamics 365 for months as a CRM mainly to manage online orders. It happened to be slow at times but overall it allowed finding and quickly reviewing and editing online orders. While it can be a bit complex to understand at first and separate windows opening menus can be overwhelming, this can be overcome by using 2 screens.

Pros:

- Dashboard customization, great CRM and ERP software that can be optimized and configured regardless of the size of your organization. - Available on mobile for a quick view on the go

Cons:

- Sometimes a bit laggy, freezing when searching a database and needs to be reloaded. - Mobile app is good but limited. - Requires opening a browser to access integrated services.

Funtastic product and easy to use

Comments: Easy to use, value of money and minimum training required

Pros:

Easy to use and value of money. The startup organisation easily buy it.

Cons:

Easy to use, 365 degree function. We can use dynamic 365 for overall activities of organisation

Dynamics 365: Business Efficiency Amplified!

Comments: Dynamics 365 significantly elevated our operations. While the initial setup required effort, the platform's powerful features and adaptability have been crucial for our business growth and efficiency.

Pros:

Powerful integration, customisable workflows, real-time insights, seamless collaboration, and robust task management enhance overall productivity and operational efficiency.

Cons:

Initial complexity in setup and customisable

Streamlining Business Operations with Dynamics 365

Comments: In summary, Dynamics 365 has been a game-changer for our business. Its flexibility, integration capabilities, intelligent features, and scalability have enabled us to streamline our operations, drive growth, and deliver value to our customers. If you're looking for a comprehensive solution to elevate your business to the next level, Dynamics 365 is the way to go. Highly recommended.

Pros:

One of the standout features of Dynamics 365 is its flexibility. The modular nature of the platform allows us to tailor our solution to fit our specific needs, whether it's managing sales pipelines, optimizing supply chain processes, or enhancing customer service interactions. The ability to choose and customize the modules that best suit our requirements has been instrumental in boosting efficiency and productivity across our organization.

Cons:

Complexity of Setup: While Dynamics 365 offers extensive customization options, setting up the platform to align perfectly with specific business needs can be complex and time-consuming. Businesses may require dedicated resources or external consultants to configure the system effectively.

Great functional and professional tool

Pros:

What I like most about it is its interface. Very intuitive and easy to learn to use.

Cons:

It is a bit expensive for small companies.

It is considered the most important program for work dynamics, communication, and linking between customers and means of communication

Comments: I have succeeded in establishing a large communication base and comprehensive marketing for multiple products and different accounts, which has helped publish a large number of posts for us in various fields.

Pros:

Ease and ease of connecting communication programs, Internet data, and browsing

Cons:

Work on saving expired records and re-linking them to new accounts, although this is not required most of the time

Daily usage

Pros:

It's user friendly attitude. I use daily.

Cons:

Nothing as of now is which I least liked it.