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About Quickbase

Quickbase is a no-code operational agility platform that enables organizations to improve operations through insights and automation.

Learn more about Quickbase

Pros:

Quick Base was relatively straightforward and its low-code structure allows easy, fast input of data into the sheet. With this, then it can be accessed very easily by other coworkers, and others.

Cons:

Reliability on services is sometimes difficult. If something breaks, you will need to understand what is broken and alert Quickbase.

Quickbase ratings

Average score

Ease of Use
4.1
Customer Service
4.3
Features
4.3
Value for Money
4.1

Likelihood to recommend

8.2/10

Quickbase has an overall rating of 4.4 out 5 stars based on 305 user reviews on Capterra.

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Filter reviews (305)

Michael
Michael
Communications Support Manager in UK
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

QuickBase - Unbelievably easy to use, with near limitless customisation options

5.0 last year

Comments: It's been a pleasure to use. We switched from GoldMine, and everything from the initial data import, to rethinking how we approach our data layouts, its all been a breeze. Plus the third party plugin availability has been stellar.

Pros:

Most CRMs are pretty good nowadays, but as soon as we saw the flexibility of the Quickbase setup... we were sold. Each department is able to have a completely different dashboard, with all the important data within easy reach.

Cons:

Unlimited customisation is a daunting thing when you actually start thinking about how you want your interface to work. Thankfully our systems engineer was able to take our wild ideas and show how they might actually look. If we didn't have their help, it would have taken us a great deal longer to get the setup anywhere near usable.

Grace
Grace
Project Manager in US
Verified LinkedIn User
Retail, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Quickbase is perfect for innovative and adaptable business management

4.0 last year

Comments: Quickbase's ability to grow alongside our needs makes it a great choice for tracking company activities and progress. Quickbase's flexible features can be used by any department in our firm to provide the right data at the right time.

Pros:

It's a handy device that can be picked up and utilized with little effort to produce whatever is required. An excellent alternative to full-fledged coding solutions when you wish to keep projects simple. Our increasing company's problems with operational blindness have been eradicated thanks to Quickbase. We are more productive because we have access to channels that allow us to synchronize data in real time.

Cons:

Without assistance from support, developers are unable to effectively monitor logs, which can slow down the troubleshooting and diagnosis process.

Carlos
IT Business Analyst in US
Insurance Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Customizable, Integrated All-Encompassing Software

4.0 4 weeks ago New

Comments: It has been a pretty good experience; my team has to use it every day and leadership relies on the reporting. We have made some improvements form our first iteration, so it has gotten even easier to use. I created my own "Kanban" view to track my own tickets and I hope to roll it out to the larger team.

Pros:

I like the customizability on various levels; customizable views and reports, dashboards, data fields, etc. We integrated it with our database and customized our view of our assigned tickets. The color-coding is a nice feature and also very customizable in different places. The layout of the screen can also be adjusted. Lastly, reports can be built with a user-friendly front-end, and also allows for the user to write the logic themselves. We have not explored all of the features, but are happy with the ones we have refined for our purposes.

Cons:

I cannot think of any, except that maybe if you click "Edit" on a record and decide not to make any changes and want to just proceed to the next record, it will force you to click "Save", even if nothing was modified and you just want to proceed to the next record already in "Edit" mode. The only way to proceed is to "Save" (which may or may not apply a timestamp) or "Cancel". If you click "Save", it may enter in a misleading timestamp. If you click "Cancel", it takes you back to the main screen with all of your records and then you have to click in to the next record that you wanted to edit. It is an unnecessary extra step it seems.

Nathaniel
Database Admin and Coordinator in US
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

NOT FOR SMALL BUSINESS

3.0 3 years ago

Comments: Negative - leaving a bad taste.

Pros:

The features of Quickbase are great. That is undeniable. The features allow for data integrity through the entire creation and implementation of it. User Roles came in handy to keep data secure from within the company. There are a lot of tools to accomplish almost any data point that is trying to get captured.

Cons:

The biggest con is the way they have backed my company into a bad position. We had a rep that helped us get a plan that worked for our company, tailored to us. Quick base just came back this year and stated we needed to double our user count and were going to see a price increase on top of user count. So the tailored plan we started with in 2018 was no longer available. We tried to work with Quickbase Account Rep. to no avail. We are now in the process of switching to another vendor. So if you are a small business looking into Quick base, my word of advice is STAY AWAY! They get you using their platform, then you see the price hikes later, like in the middle of a pandemic. Good business model. -Disgruntled Database Admin

Manthan
CTO in India
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful and feature rich eanterprise app development platform

5.0 3 months ago

Comments: Overall Quickbase is very matured platform that can be leveraged to create any business centric applications effectively and easily in short amount of time.

Pros:

Quickbase is extremely powerful and feature rich app development platform. It offers powerful features like app development, workflow automation, third party API integration, permissions and access control, data governance, visualizations and charts, and many more.

Cons:

For customer facing end, enterprise has to rely on programmers and there will be some learning curve.

Verified Reviewer
Verified LinkedIn User
Food & Beverages, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Quickbase is user-friendly!

5.0 last year

Pros:

It's super easy to develop new apps and features in existing apps. The support team is readily available, and Quickbase has plenty of resources to help you on your journey.

Cons:

There are a few features that could be documented better, and UTF-encoding still has a long way to go, but otherwise the platform works well for my company's needs.

Dnyanoba
Dnyanoba
Deputy Manager in India
Verified LinkedIn User
Pharmaceuticals, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Quickbase for management of all work and projects

5.0 2 years ago

Comments: It is overall very positive experience with Quickbase and it also showing good impact on our business works by saving time, resources and maintain our projects with timelines.

Pros:

For each and every types of management of projects, task and any online projects we can use Quickbase. Now a days we can widen its use in many different places as well.

Cons:

Search options of projects and sub folders can be even better. Needs to improve Documents management features.

Barbara
Barbara
Marketing Specialist in US
Verified LinkedIn User
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Automation saves time with Quickbase

4.0 10 months ago

Comments: It's a simple method for creating new software. Also, it's a breeze for newcomers to pick up on and comprehend. The help desk staff is excellent and always quick to find solutions.

Pros:

The ability to automate tasks in Quickbase is a huge time saver. In addition, we offer useful conditional features like notifications, subscriptions, and reminders for close users. Various reports, infographics, etc. make it simple for us to report data.

Cons:

Although I think all of Quickbase's capabilities are excellent, I have noticed that when a table contains a lot of data, it can take a while to load all of that data.

Yulia
QA in US
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

not a difficult software

4.0 2 weeks ago New

Comments: not hard to learn how to use, but some features need some improvement.

Pros:

somewhat easy to navigate through each folder/section

Cons:

some difficulty with the search tab, as there is general and specific for each section

Princess
Customer Operations Adviser in UK
Banking, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Quick to Base

5.0 4 weeks ago New

Comments: Quickbase is a robust and flexible platform that excels in helping organizations create customs applications without deep technical expertise.

Pros:

low-code development customisability collaboration and Workflow management.

Cons:

pricing learning curve complexity of simple use cases Reporting limitations

Verified Reviewer
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Quickbase has a lot of potential and power, but is possibly a steep investment

4.0 6 years ago

Comments: It allowed us to replace an old program that was obsolete and no longer supported by the original software developer, and streamline our company's data/workflow needs. However, we have to put up with system quirks we can't afford to fix.

Pros:

Quickbase has some flexibility, it can hold a good amount of data, you can set user controls for different users, and it can be customized to fit your company's needs. You can build apps from scratch or find apps others have developed and incorporate them into your system. You can do custom reports for your company reports or data collection, and save these reports in a spreadsheet format. You can filter your reports as well. It's based on laymen's programming language. They have pretty good customer service.

Cons:

Quickbase is expensive, especially the more users you have. Some features require paying a higher price each month. Quickbase's biggest downfall is if you have the app(s) customized to do something in your organization, i.e. barcode scanning or advanced reservation capabilities, then that section of the app will have advanced programming language that you might not be able to edit. Our company doesn't have app programmers, so since our app was customized, to make significant changes we'd need to shell out big bucks to one of their third-party developers, or we'd need to have a staffer who could make changes. However, different companies have different workflows, so there have been instances where even Quickbase customer support couldn't make a change to what the third-party developer created, so your own company's programmer might even be at a loss. This was very frustrating for our company since we were led to believe we'd invest more money upfront and then just pay to maintain the software and have the support we needed so the app would grow with our company, not end up costing more if we needed changes. If you're a big corporation with lots of money, this is probably the way to go, but if you're a small company you might want to think carefully before investing in Quickbase for anything requiring customization.

Nick
IFM Support and Training Manager in US
Facilities Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

An essential Project Management software.

4.0 7 years ago

Comments: A major benefit is being able to keep track of all your files in one place. Then taking that data in those files and converting it into reports and charts.

Pros:

This software will bring you and your origination into the 21st century. What is considered the "norm" are Excel files and sheets. Well with QuickBase, the software allows the user to create Apps. What these apps can do is create an entire realm of excel sheets into one application. This eliminates the need to save and send and keep track of one or many excel files. By have one application house all of your files any user can log into QuickBase and continue to works where the last person left off. No need to save and send and wait on some else to finish their part. All the data the lives inside these apps are in a "live" state and the data is shown in real time. The other good part about QuickBase is all this data can be converted into reports and charts, allowing the end user to display visual aids to meet needs.

Cons:

There are a few minor cons however I will not write them as they are mainly just pet peeves of mines. I would say one con is, it will take some time for a new user of this software to start building applications. Now I am not saying this is a long process if the person is willing to learn they will learn rather quickly. QuickBase also offers what is called QuickBase University, user can join this online training course to help rapidly learn how to use this software.

Albert
Attorney in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Quickbase is a Game-changer for Small Business Management

5.0 3 years ago

Comments: We have automated workflows and processes to reduce human error, especially in relation to deadlines and follow up tasks; we have been able to analyze our business in detail and make better informed decisions; we use quickbase in every aspect of our varied business - to process real estate transactions, compile and analyze business data, coordinate and run government grant programs, coordinate constructions projects and more.

Pros:

Easy to begin immediately creating and customizing workflows and reporting; creates immediate and quantifiable time and resource savings. Automations increase these efficiency gains immensely and are easy to use.

Cons:

Integrations and automations are extremely powerful tools that exponentially increase the value of quickbase but the switch from automations to pipelines presents a major issue in that pipelines are not intuitive or easy to use for the low-code manager. Without an easier to understand interface and/or much better documentation and support, the elimination of automations in favor of pipelines could be a major detractor from the usefulness of quickbase.

Mark
Systems Analyst in US
Telecommunications, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Quickbase: The Low-Code/No Code Platform that Gets Results!

4.0 last year

Comments: Overall, Quickbase has done a good job at eliminating multiple spreadsheets that were previously used for project management. They are very receptive to clients' needs and actively encourage product feedback, so they continue to morph the product into an even better one.

Pros:

Quickbase makes it simple to develop new applications and reports as the business needs change. The UI can be customized as much as you're willing to take it and it certainly beats having to use a spreadsheet!

Cons:

Their Pipelines product (formerly CloudPipes) is a good way to automate processes within other QB applications as well as external systems, but it's still missing some features that are very nice to have (like real-time error processing and ways to rerun only certain failed steps).

Marlon
Intake Specialist in US
Outsourcing/Offshoring, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Quickbase for Manager Review

5.0 2 years ago

Comments: It will integrate to salesforce and it is very great product to use for daily task as a sales manager.We have guides to follow and scale to rate and quickbase really help us see and determine the standing or status of every agent. I love it.It can integrate with other tools such as excel, salesforce and others that help with making work super easy for us managers.It also help business track commission and compensation of agents since we are at sales. This is really helpful. Thank you Quickbase

Pros:

It is easy to complete and do my task, it has organize tabs and columns for me to use for my coaching logs and performance standing of my agents on a daily basis.I can access and control quickbase as ease and can also provide designated permission to people who can access certain tabs or tasks. It is well designed.

Cons:

I didn't see any least in quickbase, as manager this is the product that we need in our program and it helps me a lot.

Verified Reviewer
Verified LinkedIn User
Media Production, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

The best database platform for building customized solutions!

5.0 4 years ago

Comments: Our major issue with finding a business system was finding one that could meet the needs of our niche industry. Most could meet at best 50% of what we needed out of the box and required extensive customization and development for the rest, plus changes to our workflows to use features. QuickBase allowed us to build the system we needed to support our business as it is.

Pros:

We love at how customizable and quickly we can build data-driven applications for our company. Our business has needed a business solution for years but was constantly at a logjam trying to find a solution that met all our business needs nor forced us to change our workflows. QuickBase being a platform solution allowed us to build a solution that specifically met our needs and workflows. And it allowed us to do it quickly with low-code, making it not just the most customizable solution but the most affordable one as well.

Cons:

Being a company steeped in visual design, the look of QuickBase isn't the most exciting out there. We wish there were more options to customize the look.

Quickbase Response

4 years ago

Hey there! We're so excited to read that you have joined the QuickBooks family and community! Providing you with the tools needed to succeed is what we strive for. It's a pleasure to read that QuickBooks works well for you and your business and that it allows you to build a solution that fits your needs and workflows. We recommend visiting our blog to keep up to date with what's new in QuickBooks: (https://quickbooks.intuit.com/blog/). Wishing you the best! -Jay, The QuickBooks Team.

Verified Reviewer
Verified LinkedIn User
Accounting Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A Lot of Functionality and Options when Building on top of QB

5.0 5 years ago

Comments: Has truly been excellent the majority of the time. Minor hiccups, like anything, along the way, but now we have a good plethora of applications and functionalities spread across a growing company and QB has adapted well and increased their response time with any issues identified. It has been a while since any sort of major incident has come up.

Pros:

The flexibility, ability to query reports on demand, employee tracking, internal applications that are able to be built off QB, along with many other internal applications. Able to easily code alerting to employees based on alerts, allow them to manage assignments and tasks, keep track of their projects and schedule, and ultimately save our company money.

Cons:

Reliability on services is sometimes difficult. If something breaks, you will need to understand what is broken and alert Quickbase. There is only so much you can troubleshoot before waiting on QB.

Sanford
Data Center Technician in US
Financial Services Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Quick Base Has Been Good To Us

5.0 4 years ago

Comments: With QB one of the main things we use it for is to track inventory. This is used on a daily basis by the team and is an efficient way to manage may of our assets. There are other reports that we use QB for and it is a good way for us to communicate with our team without having to send multiple emails out.

Pros:

QB is pretty easy to learn and use. We can put a new person in one of our modules and show them how to use it straight away. There are more advanced features that we use but those are also easy to come up to speed on.

Cons:

The only issue I have had with this is customizing reports that I have already created. It took me a little bit of time in order to find out how to do it and when I tried to do it again I had forgotten how I had done it before. Maybe it's just me but this is not a clearly labeled feature.

Michael
Marketing Director in US
Telecommunications, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Quickbase helps keep my projects on track and on budget

4.0 3 years ago

Pros:

I might be out of the norm here for Quickbase, but my team primarily uses it as a ticketing solution. We work with departments across my organization that require our team's knowledge and expertise, and keeping track of requests and tickets before Quickbase was a pain. I relied on my team to mark their own requests and to share them with others, but sometimes requests or tickets fell through the cracks. With Quickbase, I can stay on top of my team's requests and delegate tasks where appropriate.

Cons:

Quickbase is feature rich, but it is not the prettiest software I've ever used. While I do appreciate the simplicity, the UI/UX might be a turn off for new users just learning the ropes.

İbrahim
Mobile Application Developer in France
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use

5.0 2 years ago

Pros:

It has a database-oriented approach. It can also be considered as an online database. An ideal solution for people who use Excel. By creating a table with the web interface, you can automatically insert your excel data into it. You can create your own query screens, report screens, and even form entry screens with a single click. It is so useful. By switching to the mycustomapp tab, I can create as many tables as I want. I can make my changes by adding the columns I want to the tables.

Cons:

Unable to define complex business rules. Only when entering the form, rules about the fields of the table can be defined (Required field, amount must be greater than 100 etc.).

Jose
Technical Support Specialist in Honduras
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Detailed Oriented Management

4.0 2 years ago

Pros:

Capabilities for keeping track of overall activities within the organization, centralizing most of contracts and related documentation is highly appreciated.

Cons:

The learning curve can be difficult on training stages, but once the team is comfortable using the platform there are no major complains

Verified Reviewer
Verified LinkedIn User
Accounting Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Simple Platform - Limited Applications Available

4.0 6 years ago

Pros:

The platform is simple. It encourages organizations to use single sign-on for access to many of the tools needed during the work day. These tools can consist of booking travel, reporting expenses, hotel website, airline websites, file sharing tools, 401k information, benefits, links to where policies are shared, internal scheduling, etc. Lots of positive notes on the ease of use side, however, not all applications are supported.

Cons:

The platform itself is well built, however, the improvements on allowing many more solutions to be integrated on this platform could be better. It has served our company just fine for now though.

Fanny
Control Manager in US
Financial Services Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Poor experience

1.0 4 years ago

Pros:

Poor software, moving to Salesforce software.

Cons:

Constant error messages after editing your data

Fraidy
Software Developer in US
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Quickbase is a great place to consolidate your data and manage daily workflows

5.0 last year

Comments: Building with Quickbase is super easy. I'm grateful for our company's weekly call with a top tech at Quickbase for our complicated use cases. Otherwise, Quickbase support is about as helpful as the documentation that you'll find online yourself.

Pros:

The reporting features are really great. You can customize reports to reference daily as well as run 'on the fly' reports to check on your data for a one time scenario.

Cons:

Features are oftentimes rolled out with limitations, and that can be frustrating as a developer.

Verified Reviewer
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

Our Database Solution

4.0 7 years ago

Comments: The software has automated so much work through the reporting features saving us lots of time, and even creates an automatic schedule to run and email reports as needed.

Pros:

The program is very flexible allowing you to essentially create a database that will handle nearly everything you need, and also grow to scale with your business. It is many steps up from using spreadsheets, and has helped automate a lot of tasks for us through report features.

Cons:

The program is not intuitive to use, and feels like little real live support is given in helping you after you are initially set up. The cost also increased on us and I'm not sure I feel the value fits the cost... but it is the best solution I can find in the market right now.