18 years helping Israeli businesses
choose better software

Zoom Events and Webinars Reviews

4.7 (6,011) Write a Review!

About Zoom Events and Webinars

Zoom Events and Webinars help customers host virtual and hybrid events and large-scale broadcasts.

Learn more about Zoom Events and Webinars

Pros:

Before buying the premium version, we were delighted with the customer service that provided the trial period that we managed to get into the system in the absolute way.

Cons:

There is often issues with freezing up or with sound kickback. Sometimes kids are kicked out or freeze for no reason.

Zoom Events and Webinars ratings

Average score

Ease of Use
4.6
Customer Service
4.4
Features
4.6
Value for Money
4.5

Likelihood to recommend

8.9/ 10

Zoom Events and Webinars has an overall rating of 4.7 out 5 stars based on 6,011 user reviews on Capterra.

Have you used Zoom Events and Webinars before?

Share your experiences with other software buyers.

Filter reviews (6,011)

Adarsh
Adarsh
Consultant in India
Verified LinkedIn User
Computer Networking, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Zoom makes it easy to attend Weminars and meetings.

5.0 12 months ago

Comments: Amazing experience and totally worth it.

Pros:

Easy interface, Varity of features and promising connectivity will be the best features for me.

Cons:

Improvements can be made to the remote control while using screen share. other then that, everything is perfect.

Colin
IT Manager in South Africa
Events Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Zoom - a great platform for your streaming needs

4.0 2 months ago New

Comments: Overall the system is very easy to use, it has a lot of features that can very easily be overlooked that are actually quite powerful, but can be a game changer

Pros:

It is a very stable platform, and can be integrated into our streaming software, vMix very easily

Cons:

The way that you setup Webinars is not very intuitive, you select a start time, and you have to state how many hours your event is, very few people think in this way and will generally have a start and end time.

Shubham
Shubham
Senior Analyst in India
Verified LinkedIn User
Computer & Network Security, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Powerful meeting platform with lot of meeting controls.

3.0 3 weeks ago New

Comments: It is good altogether just security concerns. The streaming quality and meeting provision is instantaneous. Free version has 45 min of meet time only.

Pros:

The meeting platform has a support and great compatibility across devices and OS. Be it browser or application base i have used the service without any compatibility issue.Streaming quality is good

Cons:

UI is not friendly and too busy. Mic glitch is evident sometimes. Working in cyber security domain we are concerned about its access control feature.

Fernando
IT Consultant in US
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Running Webinar Events on Zoom

4.0 3 months ago

Comments: I have used Zooms Events and Webinars to plan and prepare marketing and informational webinars for past few months as I prepare to launch them and use them to market my company.

Pros:

Zoom event s and webinars brings the great quality of the Zoom online meeting platform and combines it with scheduling and webinar capabilities offering marketers and online educators and webinar publishers a great platform to run their ongoing webinar series allowing them to plan and promote webinars several months in advance.

Cons:

I believe the event scheduling system can still be improved.

Jace
Sr. Project Manager in US
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Best video service and training aide around

4.0 2 months ago New

Pros:

This is the best tool we have that runs consistently smooth no matter how many people we have attend. Also it keeps all the users anonminity which is vital for our customers privacy

Cons:

This is not so much on Zoom, but some companies will not allow their employees to use Zoom.

Alex
Managing Director in UK
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Becoming webinar kings!

4.0 last month New

Comments: It is a great tool, without it we would struggle to run our business as efficiently as we do. It allows us to host regular, professional online events that elevates our business.

Pros:

Its a really high performing tool. We have used Livestorm in the past which was fine but Zoom is familiar for everyone using it and requires little to no training to get going. It has so many tools that allow you to run professional webinars, unlike any we have experienced to-date.

Cons:

It can become quite costly when you have lots of users, and large numbers of attendees joining the webinars.

Dori
Behavior Consultant in US
Education Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Universal Connection

5.0 4 weeks ago New

Comments: I use zoom regularly at work to teach online classes. Zoom was essential to stay connected personally and professionally during the pandemic.

Pros:

Easy to use. Connects people. Accessible on any computer. No cost.

Cons:

Times out and limited number of participants

Duane
Manager in US
Entertainment, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Zoom has stayed the course.

5.0 3 weeks ago New

Comments: Our overall experience with Zoom Events as a paying yearly customer is satisfactory. When they boomed during the pandemic the challenges was not seen or exploited by other. They adjusted well and improved on so many additions to the Zoom experience.

Pros:

What we like most is the ease of use when setting up an event.

Cons:

The Zoom events has room for improvement, but the technology probably has to catch up with their need. It has most of the tools and apps to assist it. We have not used Webinars as of yet, so there is no least or most.

Ana
CEO in US
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Standard, stable, widely used - but there are better options

4.0 last month New

Pros:

Convenient and widely used. Zoom's interface is user friendly.

Cons:

It's not so much that Zoom is bad - it's that there are better options out there - with less limitations.

Cynthia
Client Care Representative in Argentina
Professional Training & Coaching, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

You won’t pick another meeting software

5.0 last month New

Comments: This software is GREAT for behemoth meetings. I wouldn’t go with other one as I have become pretty dependent on it

Pros:

Getting a lot of people together in a single room and easily managing actions for each participant

Cons:

Honestly everything’s is pretty solid, nothing comes to mind in terms of improvement as this seems to be what they do best.

Xiang
Director in US
Computer Networking, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Effective meeting tool

5.0 last year

Comments: Very good tool for online meetings.
Even a user has little background of computer, (s)he is able to set up a meeting and manage the meeting smoothly.

Pros:

Easy to setup, use and manage. The application on computers is designed clearly and the users can easily find the functions.

Cons:

The design on mobiles needs to be improved. Need a conversational voice assistant

Jenna
Administrative Assistant in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Elevated our company to new heights!

5.0 3 months ago

Pros:

As someone with zero experience in event set up, its user-friendly interface makes it easy! I was hesitant at first to venture into this territory but knew our company would benefit and grow from giving it a try. We have been able to reach so many more people because of it! It has elevated our company with features like screen sharing, live captions, and Q&A sessions enhancing the overall experience for everyone. It is customizable, easy to brand, and the support team has been incredible in helping us navigate the platform.

Cons:

As with many platforms of this kind, the audio and video quality can be inconsistent. Even after upgrading our equipment, we ran into issues with the quality that were a poor reflection of the content we wanted to represent our company. Zoom was tremendous though with helping us troubleshoot.

Verified Reviewer
Verified LinkedIn User
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Zoom can serve your immediate needs

4.0 4 months ago

Comments: I would say overall suitable for short term use.

Pros:

After downloading the app zoom was pretty seamless.

Cons:

Not sure of the price points used, could at times be quit glitchy and would create a drop off of attendees with their lost of credit for attending.

Rizki
Sales in Indonesia
Telecommunications, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Zoom: Best Video Conference from Pandemic era until Now

4.0 7 months ago

Comments: overall it was a positive experience with Zoom video conference, there's no issue as long as i used my account.

Pros:

its easy to use, to communicate with others, it helps me personally to arrange my agenda of any events and webinars via mobile or even web.

Cons:

can be used without subscribe even just one hour for free session.

Zin Min
.NET Developer in Japan
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Application for meeting orWebinar

5.0 5 months ago

Pros:

Zoom Application is very useful for my work meeting and online learning. I use zoom 4 times or 5 times a week. At the time of COVID19 we make a meeting with zoom. It it simple GUI, easy to use, whiteboard feature, Notes, audio and video call quality, layout and options is perfect. We can create presentation with whiteboard and make any others thing together over zoom meeting. Auto caption featue is the best for me because when we have a meeting or online learning with foreign person. It is very useful for me.

Cons:

I don't have about zoom events and webinars. It is very useful application. I wish zoom will upgrade the best feature for clients in the feature.

Ranuva
... in India
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

How is zoom meetings helping us?

5.0 8 months ago

Comments: My overall experience with zoom was quite satisfying but still the app should improve its issue and fix bugs asap.

Pros:

It has many features like integration of other apps, multiple hosts,file & screen sharing, meeting recording, whiteboard etc which I like most about zoom.

Cons:

It is easy to use but sometimes it becomes messy and it has only 40 minutes of meeting time and it has freezing and crash issues .

Sally
Tutor in US
E-Learning, Self Employed
Used the Software for: 1+ year
Reviewer Source

Zoom has changed my career for the better

5.0 4 months ago

Comments: I use it daily to tutor. I find it stable and accessible from nearly all other countries that I tutor in. I really like it and rely upon it.

Pros:

It’s easy to set up an event and invite others to the event. I also like the stability of their product. I use it daily and don’t drop calls.

Cons:

I wish the annual price was a tad less.

Loraine
ICT Support Technician in Suriname
Hospitality, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

a useful review

4.0 last year

Comments: Zoom video webinars are utilized by businesses to address a variety of challenges, including enhancing remote communication, facilitating training, boosting marketing and sales efforts, engaging with customers, providing educational content, establishing thought leadership, gathering analytics, and expanding global outreach.

Pros:

The most impactful feature for me is the screen sharing, along with the mobile access that make it easy to access zoom video webinars everywhere you are.

Cons:

Improvement in Zoom video webinars included customization of waiting rooms, enhanced breakout room functionality. I desired more options to customize waiting rooms to reflect their branding or event theme.

Mert
Ph.D student in UK
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Zoom: A Stable and Accessible Video Conferencing Solution

5.0 5 months ago

Comments: Zoom is a stable, user-friendly video conferencing platform widely used for meetings, webinars, and online learning, offering seamless features and broad accessibility.

Pros:

Zoom is a reliable and user-friendly video conferencing platform that stands out for its HD video, clear audio, and seamless screen sharing. Compared to other meeting software, Zoom offers greater stability and flexibility, allowing users to organize a wide range of events with ease. It’s especially popular for meetings, webinars, and online learning, making it accessible to both casual users and businesses. Its widespread use is a major advantage, as most people are already familiar with Zoom, simplifying the experience for all participants.

Cons:

If you use free-trial, Zoom has a 40-minute limit for group meetings.

SAMUEL
SAMUEL
Marketer in UK
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Zoom event and Webinar Review

5.0 12 months ago

Pros:

Well most of the things are screen record while talking, multiple hosts ,file sharing and many more features

Cons:

Mostly are the voice effect ,if it can be for sound effects and noise background remove it could be awesome

Elza
Customer Service Specialist in US
Consumer Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Reliable app for meetings and conferences

5.0 4 months ago

Comments: Up to now I never had any problems with Zoom app, and I have been using it for more that 3 years. It's a reliable and easy-to-use platform that I really recommend for all my friends and coworkers.

Pros:

I enjoy the platform for being easy to use. We can go direct to the tools that we need and it makes my day-to-day very uncomplicated.

Cons:

I wish that the free meetings could last more than 1 hour.

Olabisi
Olabisi
Manager in Nigeria
Verified LinkedIn User
Supermarkets, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

The most efficient video webinar application

5.0 last year

Comments: This software starting from the time of use has help bring our team together, it has become an umbrella that shields us from incurring much expenses bringing the staffs and the organization together, we use zoom webinar everyday, having free access to the use and the functions is a value for the software

Pros:

Zoom webinar offers its high level of efficiency, remote access, mobile access and it has helped bring the group together in a uniform way, it has saved us a lot from misinformation or non-uniformity of information disseminated

Cons:

Zoom video webinar offered a durable professional tools for video conferencing, messaging, sharing of files which all are end-end encrypted and so on, our organization haven't had any issues using this software so far , but further development and improvement is advised

Viktoriia
Customer service in Germany
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Zoom events review

5.0 5 months ago

Pros:

You can use Zoom for free, organize different webinars and invite multiple people. It's very simple to use and suits for teams of absolutely different sizes.

Cons:

Sometimes, audio or video glitches may impact the overall experience.

Monica
Background Actor in US
Entertainment, Self Employed
Used the Software for: 1+ year
Reviewer Source

Zoom Events and Webinars are Senior Friendly

5.0 4 months ago

Comments: Almost all of my experiences with Zoom Events and Webinars have been positive.

Pros:

As a senior, I love the convenience of being able to attend events and webinars from the comfort of my home. Often events are after dark, and that would prevent me from attending.

Cons:

The bottom navigation bar is sometimes confusing for me. Am I waving or raising my hand?

Lori
Project Manager in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Zoom is a great meeting platform.

5.0 8 months ago

Pros:

I love that we can create breakout rooms for our big meetings.

Cons:

I have not found nything that I dislike.