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About GoReminders

Reduce no-shows and impress your clients with the all-in-one reminder app. Automatically send appointment reminders via text and email.

Learn more about GoReminders

Pros:

Go reminders makes automating your business easy. It has plenty of customization so that anyone you interact with knows it's your company.

Cons:

As a home based therapist I am on the lowest plan which suits my business.

GoReminders ratings

Average score

Ease of Use
4.9
Customer Service
4.9
Features
4.7
Value for Money
4.7

Likelihood to recommend

9.3/10

GoReminders has an overall rating of 4.9 out 5 stars based on 134 user reviews on Capterra.

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Share your experiences with other software buyers.

Filter reviews (134)

Linda
Linda
Partner in US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Great product for the cost! Makes life so much easier and customer service is excellent .

5.0 6 years ago

Pros:

No more reminder phone calls. Saves on staff time plus customers like receiving a text vs. phone call.

Cons:

We thought it might not customize to our industry well but it's very flexible and did just fine. Features to describe the appointment and length are greatly appreciated.

GoReminders Response

5 years ago

Hi Linda, Thanks for your review! We are pleased that GoReminders is working flawlessly for your company. We pride ourselves on the flexibility of GoReminders. Any Feedback is greatly appreciated as our main focus is to constantly improve :) Did you know that in your Settings you can specify the default appointment length, and you can setup all of your services? That way your correct appointment length will be pre-filled when you go to setup an appointment, and you can specify what service the appointment is for, which can help customize your reminders even further! Let me know if you have any questions. Thanks again for your review. -Noah, Customer Support

Jason
Owner in US
Mental Health Care, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Communication within small practices for the win

5.0 last month New

Comments: Overall, it is an excellent experience. My clients have spoken positively about the ease of the system and appreciate the ability to communicate directly when tardy or rescheduling.

Pros:

I appreciate the ease of setup most, but I also enjoy the increased communication with my clients when the schedule needs to be changed.

Cons:

Inability to send authorization requests for text messaging.

GoReminders Response

4 weeks ago

Thank you for your detailed review! It’s fantastic to hear that GoReminders has helped streamline communication and enhance client satisfaction in your practice. We’ll reach out to you directly to discuss your needs around authorization requests for text messaging to see how we can best support you. -Rhammy, Customer Support

Jamie
Front Desk in US
Construction Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Works

3.0 5 years ago

Pros:

Daily use for appointment reminders. Enter name and phone number and receive email confirmation.

Cons:

The appointment date should go to the next weekday.

GoReminders Response

5 years ago

Hi Jamie, Thank you so much for taking the time to give your review! We really appreciate your feedback. I am so sorry that you were not able to achieve the result you wanted with your appointment dates. I will follow up with you directly to get more details and to answer any additional questions you may have. Thank you again for your review! -Oceana, Customer Support

Evelyn
Intensive Supervision Officer in US
Law Enforcement Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

The Great Reminder

5.0 4 months ago

Comments: I really enjoy this app, as do my clients. My clients state that they would probably miss most of their appointments if it weren't for GoReminders.

Pros:

I like the fact that I can schedule my clients for weeks or months at a time and GoReminders will send a reminder each week without me having to enter the appointment in every week.

Cons:

I don't like the fact that I have to have a number to put a clients name in. Not all of my clients have phone numbers and I end up forgetting to put them on my other calendar therefore, I have I forget I have a client coming at a certain time. I wish there was a place holder for those who do not have phones so at least I will be reminded I have a client coming.

GoReminders Response

4 months ago

It’s fantastic to hear that GoReminders is making it easier for you and your clients with automated reminders and long-term scheduling! I understand the challenge you’re facing with needing a phone number for each client. To address this, if you have clients without phone numbers, you can use placeholder or block off a time on your calendar. We’ll follow up with you directly to walk you through this process and discuss how we can tailor GoReminders to better fit your needs. -Rhammy, Customer Support

William
owner in US
Consumer Goods, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Company

5.0 2 months ago New

Comments: I have been with GoReminders for years and They have always delivered. I love the fact they keep adding more services.

Pros:

Simple to use and they continue to improve and expand the services. Also, you get to talk to a human when you contact them.

Cons:

If I had to pick something, I'll go with cost

GoReminders Response

last month

Thank you for your continued support! We're so glad to hear that you appreciate the improvements and our customer service. We understand that cost can be an important factor, and we'd love to discuss your specific needs further to see how we can make GoReminders work even better for you. I'll be reaching out to you directly to talk more about this. -Rhammy, Customer Support

Kassie
Counselor in US
Mental Health Care, Self Employed
Used the Software for: 2+ years
Reviewer Source

Worth the use for your practice!

5.0 2 months ago New

Comments: I've been using this system for a couple years now. It has really made a difference with my practice. My clients really love they get a text reminder. I used to call my clients with their reminders, so this has really been great for them.

Pros:

It is very easy to use. I love that my clients are able to confirm their appointments and I can monitor the replies.

Cons:

I do wish that I would get some notification when my client needs to cancel their appointment via reminder text.

GoReminders Response

last month

Thank you for your positive review! We’re delighted to hear that GoReminders has made a significant impact on your practice and that your clients appreciate the text reminders. We’ll follow up with you directly to discuss your notification needs regarding client cancellations. Your feedback is important to us! -Rhammy, Customer Support

Doris
Manager in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Busy HAIR Dresser and owner.

5.0 4 weeks ago New

Comments: I have loved GoReminders from the time my daughter told my about GoReminders. I use to take time to call all my clients and they would still forget. Now I never have anyone miss their appointments. Also my clients love the GoReminders it helps them to never miss and to organize they time.

Pros:

It saves me time in my day and it keeps my clients so they never miss appointment. My clients love the reminder, for they are so busy today they feel it help them to be more organized.

Cons:

I love GoReminders. It always helps me to keep my books full.

GoReminders Response

4 days ago

Thank you for sharing your experience! It’s wonderful to hear how GoReminders has helped save you time and kept your schedule full while also helping your clients stay organized. We're so glad it has made such a positive impact on your business. If there’s anything you need, feel free to reach out—we’re always here to help. -Rhammy, Customer Support

Geoffrey
Attorney in US
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

GoReminders is part of our daily work.

5.0 4 weeks ago New

Comments: It is easy to use and customize to my office's needs and the use has been an important part to our daily operations.

Pros:

The reminders to clients have reduced the amount of missed appointments by clients.

Cons:

The text messaging is a little unwieldy since it is in only in a web browser or the app.

GoReminders Response

3 weeks ago

Thank you for sharing your positive experience with GoReminders! We’re thrilled to hear that the reminders have helped reduce missed appointments. Regarding your concern about the text messaging feature, we'll follow up with you directly to discuss your specific needs and see how we can support you further. We appreciate your feedback! -Rhammy, Customer Support

Ashlyn
Athletic Trainer in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

GoReminder Helps Keep Your Life on Track

5.0 2 months ago New

Pros:

GoReminders allows me to keep track of my appointments that I schedule with athletes to come in for rehab.

Cons:

What I like least about GoReminders is the app can be hard to figure out at first but gets easier over time.

GoReminders Response

last month

Thank you for your review! We're glad to hear that GoReminders helps you keep track of your appointments. We appreciate your patience as you become more familiar with the app. We’ll follow up with you directly to discuss your specific needs and offer any assistance you may require to make the experience smoother. -Rhammy, Customer Support

Gregory
President in US
Construction Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

How much is YOUR time worth?

5.0 4 weeks ago New

Comments: Excellent! I recommend this to many of my peers.

Pros:

This app has saved me thousands of hours of wasted time since we started using it.

Cons:

I wish the booking could read other calendars we use so appointments can't overlap.

GoReminders Response

3 weeks ago

Thank you for sharing your amazing experience! We're delighted to hear how much time GoReminders has saved you and that you're recommending it to your peers. Regarding your note about booking and calendar integrations, we’ll follow up with you directly to discuss your specific needs and explore how we can assist further. Your feedback is greatly appreciated! -Rhammy, Customer Support

Stefyni
Mediator in US
Legal Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Really good bang for your buck!

5.0 6 months ago

Pros:

Customer service at GoReminders is top notch. I also like how user friendly it is, both with the initial setup and in regular use.

Cons:

From what I can tell, it doesn't send a notification of cancellation. Also, I have one client who never gets notifications and I can't figure out how or why. Finally, I would love it if the services I offer were color coded, ie red for Zoom meetings and green for in person, etc.

GoReminders Response

5 months ago

Thank you for your thoughtful review! We're thrilled to hear that you find GoReminders user-friendly and that we appreciate your feedback regarding our customer service. We appreciate your feedback on cancellation notifications and the issue with one client not receiving notifications. We'll look into these concerns and follow up with you directly. Your suggestion for color-coding services is a great idea, and we'll consider it for future updates. It's wonderful to know that you chose GoReminders for our excellent customer service and ease of use, and that we've been able to meet your business needs better than your previous platform. Thank you for sharing your experience and suggestions! -Jocelle, Customer Support

Caryle
Partner in Australia
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Using GoReminders

5.0 7 months ago

Comments: Extremely positive, our whole booking system relies on this product

Pros:

Extremely easy to setup and use, functional and heaps of features

Cons:

As we are in Australia it can sometimes take a while to get a response for any issues

GoReminders Response

7 months ago

Hi Caryle, Thanks for taking the time to leave a review! We're happy to know that GoReminders gave you more scope and is much easier to use for you. We work hard to make GoReminders easy to use while making it more powerful. On another note, we apologize if it sometimes takes a while to get a response due to the timezone difference. We're working on this! In the meantime, we're making sure that we respond once we become available. Thanks again for your feedback. -Jocelle, Customer Support

charmaine
Office administrator in Canada
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

perfect appointment scheduling software

5.0 5 months ago

Comments: overall i am extremely satisfied with all aspects of GoReminder

Pros:

so far i have absolutely no complaints with GoReminders. The text / email reminders are pefect as is the online scheduling. Patient no shows have decreased dramatically since they have the option to reschedule an appointment through online booking and the two way messaging is a great feature

Cons:

I literally have no complaints, the software is very easy to set up and there are always new features being added to enhance the ease of use. customer service is excellent and quick to respond to any questions you have

GoReminders Response

4 months ago

Thank you for your wonderful review! We're thrilled to hear that GoReminders has been perfect for your appointment scheduling needs and that features like text/email reminders, online scheduling, and two-way messaging have significantly reduced no-shows. It's great to know that you've found our software easy to set up and that our customer service has been responsive. We appreciate your kind words and are glad to be continually enhancing our service for you. Thank you for your support and for choosing GoReminders! -Rhammy, Customer Support

Melissa
Owner in US
Legal Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Has become an integral part of our business

5.0 6 months ago

Comments: Very good customer service, added bonus features like being able to text the clients, easy to access via mobile or PC. GoReminders has given us overall an excellent experience.

Pros:

Simple interface, ease of use, cuts down on client cancellations, gives me peace of mind knowing everything is organized. Has cut down on the amount of time spent calling clients.

Cons:

No cons. I literally can not think of any thing to complain about.

GoReminders Response

4 months ago

Thank you for your fantastic review! We're thrilled to hear that GoReminders has become an integral part of your business and has helped reduce client cancellations. It's great to know that our platform gives you peace of mind and saves you time. We appreciate your positive comments about our customer service and features. Your feedback motivates us to continue delivering an excellent experience. Thank you for choosing GoReminders! -Rhammy, Customer Support

Shauna
Owner in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great App for people looking for basic scheduling and reminders

5.0 7 months ago

Comments: It’s a great service. I hope you do t raise the prices.

Pros:

Easy of use Simplicity Not creating too many features

Cons:

Price is a little high. I would prefer to have less features and have it be less.

GoReminders Response

6 months ago

We're glad to hear that you find GoReminders easy to use and appreciate its simplicity. We understand your concern about the price and your preference for fewer features at a lower cost. Your feedback is important to us, and we're committed to providing great service while keeping our pricing fair. Thanks for sharing your thoughts! -Jocelle, Customer Support

Hira
Administrative Assistant in Canada
Law Practice, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

GoReminders Review

5.0 4 months ago

Comments: It has been a great experience to use GoReminders because of how convenient it is to add/edit/delete appointment reminders. It also allows multiple appointment locations to be added, which is an amazing feature.

Pros:

It has a very easy to use interface and that functionality is something that I really appreciate.

Cons:

There is nothing I particularly dislike about GoReminders.

GoReminders Response

4 months ago

Thank you so much for taking the time to share your positive experience with GoReminders! We're thrilled to hear that you appreciate our easy-to-use interface and find our features, like managing multiple appointment locations, to be convenient and beneficial. Your feedback is incredibly valuable to us. If you have any suggestions or need further assistance, please don't hesitate to reach out. We're always here to help! -Rhammy, Customer Support

Coretta
Law Clerk in Canada
Legal Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

easy to use

5.0 3 months ago

Comments: Excellent overall experience with Go Reminders, would highly recommend

Pros:

Go Reminders is very easy to use, attractive layout, keeps everything organized and clear communication

Cons:

I would like to have the ability to make notes after each individual meeting that would be summarized on that client's profile page as sometimes we have numerous appointments and it would be good to know what happened at the last one

GoReminders Response

3 months ago

Thank you for the positive review! We're happy to hear that GoReminders is helping you stay organized and ensuring clear communication with your clients. Regarding the ability to make notes after each meeting, we’ll follow up with you directly to discuss your specific needs and explore how we can make your experience even better. We're always looking for ways to enhance our platform! Thank you for recommending GoReminders! -Rhammy, Customer Support

Erich
Office Assistant in US
Construction Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

GOReminders

5.0 4 months ago

Comments: Been using this system for about 8 years now and the customer service has been nothing short of stellar. Goreminders is very easy to use.

Pros:

Easy and intuitive for newcomers and it saves me a ton of time!

Cons:

Wish I could add pictures to my messages. But i CAN add a link to my website, that works : )

GoReminders Response

4 months ago

Thank you so much for your wonderful review! We're delighted to hear that GoReminders has been a time-saver for you and that our customer service has consistently met your expectations. It's great to know that our intuitive design has been beneficial for you over the past 8 years. We appreciate your feedback about adding pictures to messages. While it's great that the link feature is working for you, we'll certainly take your suggestion into consideration for future updates. Thanks again for your support! -Rhammy, Customer Support

KENNY
MANAGER in US
Building Materials, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

GO REMINDER REVIEW

5.0 5 months ago

Pros:

we use the scheduling and client contact.

Cons:

I really don't have anything to complain about.

GoReminders Response

4 months ago

Thank you for your review! We're glad to hear that GoReminders is meeting your needs for scheduling and client contact. It's always wonderful to know that our users are satisfied with our service. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help! -Rhammy, Customer Support

Lindsay
Professional organizer in US
Verified LinkedIn User
Consumer Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

The best scheduling tool ever

5.0 11 months ago

Comments: Wonderful, they have even asked me if i had suggestions for how to make go reminders better. When i told them they said that what i wanted was a feature others wanted to and they were developing it!. I got sent a beta copy and implemented it right away!

Pros:

Go reminders makes automating your business easy! It has plenty of customization so that anyone you interact with knows it's your company. You can insert your branding, attach forms clients need to sign, schedule appointments or let your clients schedule them, and reminders are automatically sent out. It basically takes 90% of administration duties off your plate so you can focus on the parts of your business you love. The staff is incredibly helpful, i get updates when new features have been released and have been walked through any questions i have.

Cons:

It took me some time to get everything customized. Though I'm not sure i could really call that a con, since the customization is what runs your business going forward. The more time you put in on the front end the less time you spend every time going forward.

GoReminders Response

11 months ago

Hi Lindsay, Thanks for this amazing review! We're thrilled to know that GoReminders takes 90% of administration duties off your plate. We work hard to make GoReminders easy-to-use and we remain committed to investing in customer support. I'm going to show your review to the team. I know they'll love to see how happy you are! Thank you for taking the time to write a review. -Jocelle, Customer Support

Jamie
office manager in US
Construction Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Decent product. would recommend

5.0 2 months ago

Comments: Simple navigation, great product. I wish they had a messenger blub or app.

Pros:

A easy point of contact for customers once appointment is innitiated.

Cons:

I wish i could have like a messenger blur pop up when a customer messages me.

GoReminders Response

last month

Thank you for your thoughtful review! We're glad GoReminders provides an easy point of contact for your customers and that you're enjoying the simplicity of our platform. We'll reach out to you directly to explore ways we can support your communication preferences further and discuss your messaging needs. We’re always here to help you make the most of GoReminders! -Rhammy, Customer Support

Talia
Agent or producer in US
Insurance Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy appointment schdueling

5.0 2 months ago

Comments: Overall is wonderful. Super easy to use

Pros:

How easy it is to schedule clients and how it links to my google calender

Cons:

sometimes it glitches and synced other peoples calenders

GoReminders Response

last month

Thank you for sharing your experience! It's great to hear that GoReminders is helping simplify scheduling and syncing with your Google Calendar. We'll follow up with you directly to better understand the calendar syncing issue and ensure you have a seamless experience. -Rhammy, Customer Support

Amit
Owner in Canada
Retail, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Fantastic app

5.0 2 months ago

Comments: Super easy to use! I've been using it for a long time without any issues

Pros:

Fantastic app for keeping my appointments organized

Cons:

There is nothing i don't like about the app

GoReminders Response

2 months ago

Thank you for your fantastic review! We're thrilled to hear that GoReminders has been keeping your appointments organized and easy to manage. It's great to know you've had such a positive, issue-free experience with the app. If anything ever comes up or if you need assistance, we’re here to help! -Rhammy, Customer Support

Allen
Owner in US
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Best I have found

5.0 3 months ago

Comments: Great 110% recommend it and if you get it you will love it

Pros:

How it reminds the customer and my self

Cons:

Haven’t found anything I don’t like about it

GoReminders Response

3 months ago

It's wonderful to hear that GoReminders has been working so well for both you and your customers! We're thrilled that the reminder feature has been helpful in keeping everything on track. Thank you for the fantastic recommendation and for being such a loyal supporter of GoReminders! -Rhammy, Customer Support

Mallory
secretary in US
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great for our business

5.0 5 months ago

Pros:

Go Reminders has helped us easily send out reminders of upcoming appointments and allows customers to confirm and message us with any questions.

Cons:

I do not have any cons for Go reminders.

GoReminders Response

4 months ago

Thank you for your positive review! We're happy to hear that GoReminders has been helpful for your business, making it easy to send reminders and facilitate communication with your customers. It's great to know that you haven't encountered any issues with our service. We appreciate your feedback and are always here to support your needs. Thank you for choosing GoReminders! -Rhammy, Customer Support