--- description: Get detailed information about Salesforce Field Service usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Field Service Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Service Dispatch Software](/directory/30059/service-dispatch/software) > [Salesforce Field Service](/software/153526/field-service-lightning) # Salesforce Field Service Canonical: https://www.capterra.co.il/software/153526/field-service-lightning Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/153526/field-service-lightning?page=2) > Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. > > Verdict: Rated **4.3/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Field Service? The tool is designed for field service operations, mobile workforce management, dispatch management, asset management, and customer service management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 33 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: It offers a 30-day free trial. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, India, Indonesia, Malaysia, Philippines, Singapore, Taiwan, Thailand, United States, Vietnam ## Features - Alerts/Notifications - Billing & Invoicing - Calendar Management - Collaboration Tools - Contact Database - Contract/License Management - Customer Database - Customer Management - Customizable Templates - Delivery Tracking - Dispatch Management - Document Management Software - Electronic Signature - Forecasting - Fuel Management Software - GPS - Inventory Management Software - Invoice Management - Job Management - Job Scheduling - Job Tracking - Live Driver Tracking - Maintenance Scheduling - Mobile Access - Online Time Clock - Order Management Software - Payment Collection in the Field - Performance Metrics - Preventive Maintenance Software - Quotes/Estimates - Real-Time Updates - Reporting & Statistics - Reporting/Analytics - Route Optimization - Routing - Scheduling Software - Self Service Portal - Service History - Status Tracking - Supply Chain Management Software - Technician Management - Third-Party Integrations - Time Tracking Software - Work Order Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Service Dispatch Software](https://www.capterra.co.il/directory/30059/service-dispatch/software) ## Related Categories - [Service Dispatch Software](https://www.capterra.co.il/directory/30059/service-dispatch/software) - [Field Service Management Software](https://www.capterra.co.il/directory/10009/field-service-management/software) - [HVAC Software](https://www.capterra.co.il/directory/30107/hvac/software) - [Manufacturing Execution Software](https://www.capterra.co.il/directory/30033/manufacturing-execution/software) - [Work Order Software](https://www.capterra.co.il/directory/30785/work-order/software) ## Alternatives 1. [FieldPulse](https://www.capterra.co.il/software/153475/fieldpulse) — 4.6/5 (411 reviews) 2. [BuildOps](https://www.capterra.co.il/software/194155/buildops) — 4.5/5 (151 reviews) 3. [Jobber](https://www.capterra.co.il/software/127994/jobber) — 4.6/5 (1420 reviews) 4. [ServiceTitan](https://www.capterra.co.il/software/150053/servicetitan) — 4.3/5 (325 reviews) 5. [Service Fusion](https://www.capterra.co.il/software/135788/service-fusion) — 4.3/5 (290 reviews) ## Reviews ### "The Best Field Service Platform" — 5.0/5 > **Balamurugan** | *31 January 2025* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: Salesforce FSL helps our team to provide solution for end customers with its AI driven scheduling \& Optimization. Further, it helps to track the work orders by using service reports. Overall I like the Mobile app since its really helps the technicians to track their orders. > > **Cons**: Sometimes the mobile app crashers and it affects the technicians to complete their orders on time. > > I have a total of 2.5 years experience in Salesforce Field Service ----- ### "Salesforce Field Service excellent Customer Support for Business and value for money" — 5.0/5 > **Dionne Joy** | *22 December 2025* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: Salesforce is great for customer support, easy to use and provide updates and improvements. Great value for money for business, provides invoice and estimate also fix bugs and issues. > > **Cons**: My least like was the learning stage, Salesforce is super excellent for customer support and easy to use for everyone. providing great invoicing. > > My overall experience with Salesforce has been amazing, the ability to connect with everyone. Excellent customer support for business and provide value for money. ----- ### "Easy to use and deploy across multiple teams\!" — 5.0/5 > **Lance** | *31 October 2025* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Super easy to use. Great value for the money and allows multiple teams to collaborate. Can be buggy at times but never dead in the water. > > **Cons**: Sometimes the amount of updates needed for our techs is a bit overwhelming. They are easily frustrated > > Very good\! Easy to use across all departments and outstandingly easy to deploy across teams as a whole ----- ### "Great software" — 5.0/5 > **Rashvinder** | *20 March 2025* | Accounting Software | Recommendation rating: 10.0/10 > > **Pros**: I loved when I could find all the history for transaction at one place and can find so many different ways like phone number, name etc.. > > **Cons**: i can not think of anything about least favorite feature. ----- ### "Great platform for field management and customer connection" — 4.0/5 > **Verified Reviewer** | *15 August 2025* | Capital Markets | Recommendation rating: 8.0/10 > > **Pros**: One platform for employee productivity, field management and customer info management. Also able to download data into spreadsheet > > **Cons**: Lack of full training and ability to generate analysis using AI. The price is but expensive as well ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/153526/field-service-lightning?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/153526/field-service-lightning) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data