Autocene Reviews

Great solution for process automation

Comments: Very positive experience with the software and the team. I provide technology management advisory services to my clients. Autocene is in the list of strategic tools that I recommend to my clients as a easy-to-implement and high quality tool to automate data capturing, repetitive controls, and user interfaces with full integration with the core business systems. I have recommended Autocene for improvement of processes such as Human Resource (capturing and validating leave of absence, time-off, etc.), Operations Management (evaluation of vehicles in a Fleet Management company), and Construction (real-time feedback on work progress during building construction).

Pros:

Easy and efficient way to connect to existing objects such as forms and data entities. Also, you create your own forms. The software provides smart functionality to capture unstructured data such as email address. It provides great functionality to rapidly creating various user-oriented data entry mechanism, apply intelligent workflow rules, and route the data to different business systems.

Cons:

No essential feature is missing. I expect the software functionality will be enriched by expanding the usage of AI and ML. Also, a variety of objects created in different projects could be stored in a "knowledge base" that could be leveraged by different companies.

Autocene - business dedicated to ensuring customer satisfaction

Comments: Great! 10/10 would recommend. Glad we have Autocene on this project, bringing our database into the 21st century.

Pros:

customer service, functions of platform, configurability

Cons:

complex modules can take time to implement

Excellent Customer Support

Comments: It's good that the State authorities are starting to come into the modern world, but there's still some kinks to iron out. The customer support team was outstanding, though.

Pros:

The customer service team was excellent, I had an issue with one of my subconsultants not appearing in the application and I was able to contact them and have them on the issue within hours.

Cons:

Somewhat glitchy. Sometimes I find I have to save as a draft when submitting qualifications or else they won't be remembered by the program.

Exceptional Partnership

Comments: My overall experience with Autocene has been overwhelmingly positive. They have consistently demonstrated a high level of expertise, responsiveness, and a genuine commitment to meeting and exceeding our needs. Their team's dedication and the quality of their work have made them valuable partners in our projects.

Pros:

I appreciate Autocene for their exceptional collaboration. They have proven to be not just great partners but outstanding in understanding and exceeding our requirements. Working with them has been a pleasure, and their ability to seamlessly meet and surpass our needs has made our partnership highly productive.

Cons:

At this time, I can't identify anything that I dislike about Autocene. Our experience with them has been consistently positive.

Autocene Review

Pros:

The developers who work on our project are always very attentive and are quick to respond/resolve any issues we may be having. Autocene was able to customize this application to our specific process. The application is able to integrate with our other applications very easily.

Cons:

The workflow took some getting used to, but once users were able to understand the application, it was very helpful!

Formverse Application Review

Comments: Great, from the time we had our first demo to the implementation of our first form our experience was great. Company is very professional, easy to do business with, very knowledgeable about the product, they offer training, and follow thru to make sure you are taken care of.

Pros:

No Pressure Sales Cost Ease of use Flexibility to perform complex work flows and interface with other systems Data archiving and report writing Training Product is very stable

Cons:

Updates to the email client need to be coordinated with the application upgrade. Backward compatible client versions would the server to be updated and allow end users more time to complete the email client upgrade. We experienced this once, it did not slow down the project just took a little work to schedule the updates.

Extremely Satisfied User for +5 years

Comments: We are very please with the product and support we receive from Autocene. Our form requires an annual update of some parameters and they are always able to update, test and rollout with no issue. I would definitely recommend them to other businesses.

Pros:

Our users find this product very easy to use. Autocene provides an excellent level of customer service - they are very responsive. The product is a good value.

Cons:

We have used this product for over 5 years. They developed our complex form which we use for an annual licensing process. After some initial system response issues in year 1, they quickly corrected the problem. The issues has not resurfaced.

Great product, easy to use, superb support

Comments: As good as the product is, the real shining star of Autocene is it's staff. From the C-suite to the support team, they have been an absolution joy to work with.

Pros:

This is a very easy to use, no-code platform, to allow organizations to streamline and automate processes. The front-end smart form configuration is easy to learn and feature rich, while the dashboards/reports provide full visibility into workflow management.

Cons:

I love MS Infopath, but with it being identified as end of life, the team at Autocene is working on a replacement capability for the front end form development. I have full confidence the alternatiave will be better than ever.

Easy to use solutions - combined with outstanding customer care!

Comments: Autocene are always willing to go the extra mile to provide the a solution to our exacting specifications!

Pros:

The software is very easy to configure and Autocene are always happy to customise it to our exact specifications.

Cons:

We are currently pre-implementation, so no issues. It has been well received during testing.

Great people to do business with

Pros:

When you purchase a software license, you build a relationship with the company that offers that license. The Autocene team stands behind their product and offers comprehensive solutions to get business flowing more smoothly. Great people to work with.

Cons:

Nothing to comment on here. Autocene met and exceeds my expectations.

Autocene Rocks!

Comments: EXCELLENT! Sung their praises from the very beginning of the project.

Pros:

* addressed our requests/changes in a timely manner * very responsive

Cons:

* wished we started working with them soomer

Autocene System

Comments: Autocene never said no they couldn't do any request we made. Autocene was also very creative in how our platform was designed. We didn't have to fit into a boxed system. They created our own personalized system.

Pros:

Autocene's non-code system makes it more flexible in design and creativity to develop a personalized system to meet your needs.

Cons:

Fairly new system so no cons at this time.

Great product, even better service!

Comments: FormVerse has resulted in more efficient processes, visibility throughout the life of a form and transparency for users. It is currently being used primarily for HR related forms, however we can see FormVerse being used in all of our Support Services departments in the near future.
FormVerse has been the solution to a previously chaotic process which involved lost forms, confidential information being passed around on a piece of paper and illegible or incorrect information. I receive very positive feedback from our Management team and end users.

Pros:

We are an international client and operate in Australia. Despite the distance and timezone challenges, the communication and level of service has been outstanding. For example, FormVerse made themselves available on a Sunday afternoon (their time) in case there were issues resulting from one of our systems being updated on a Monday morning. The whole team has been committed to our business and never fail to consider a request and I can't recall a time they were not able to offer a solution.

Cons:

Sometimes when changes are made to an established form it can result in a few small issues here and there that can be hard to predict. Once they are notice, they are rectified promptly so they have not impacted the end users experience. There will always be challenges when it comes to implementing software. We have faced very few with FormVerse and when there have been challenges, they are there to fix it straight away!

Implementation of Sarbanes-Oxley workflow application

Comments: The first application on which we ported to FormVerse, was a Sarbanes-Oxley compliant workflow tool, which is used by internal employees. It supports several levels of approvals as part of the workflow process. The Consulting Services team were top notch, and provided guidance and best-practices to assign in our implementation.

Pros:

The FormVerse application was easy to implement, under the guidance of their Consulting Service team. They provided my team with training, which was very thorough, on the configuration and programming of the FormVerse toolset. We have been very impressed with the skillset and professionalism of all team members from FormVerse. The FormVerse platform has been working well for our implementation, and we continue to identify additional projects where this technology will be implemented.

Cons:

The FormVerse toolset does rely upon Microsoft's InfoPath, which has been identified as having a limited support timeline. The team at FormVerse is working on a replacement for the sunsetting InfoPath infrastructure, and I have confidence they will provide a solution which will work well.

Solution for Selection of Building Designer Selection

Comments: For more than a year I worked with FORMVERSE on a complex online designer selection system for the Commonwealth of Massachusetts. The system will be used by thousands of architects, engineers and public officials related to billions of dollars of building projects each year. Now we have a database of designers, a way for them to register and meet disclosure requirements, track evaluations and references, post our public notices and allow designers to apply, all online.

Pros:

The product was customizable to the point where it was able to meet all of our needs to allow for online use by thousands of engineers, architects, subconsultants and MA public officials. It has features that I had not even thought of when we sent out our RFP!

Cons:

It takes a lot of work on the user side to develop a solution such as this just to be able to envision what you want it to do. IT people think in terms of workflows that I might not see the connection and it took awhile for me to understand their vernacular.

Great software and great support

Comments: Great support. [SENSITIVE CONTENT] is very skilled and knows the product well.
I also appreciate how she follows up with us to make sure we are happy and functioning.

Pros:

I like how the software is somewhat intuitive. It is easier to configure than having to create websites

Cons:

ITs ok. Not doen enough testing to see if i would not like a feature

Court Automations using Autocene

Comments: Autocene is very responsive and hires employees that are uniquely able to see the customers vision and bring it to life.

Pros:

Transitioning from a hard copy process, to an electronic process is a huge undertaking for government. The Autocene software allowed us to make that transition more smoothly to better serve court users.

Cons:

An easier export function built into the software.

Designer Selection Board - Autocene

Comments: [SENSITIVE CONTENT] is extremely knowledgeable and always responsive to our needs. He makes himself readily available when staff and/or design firms have issues with using the system, especially when there is an application deadline and firms need our immediate attention.

Pros:

I like how firms are able to submit their firms information and it will be available to others. It is great for firms to be able to submit applications electronically and view/download the information. There are other features that firms are able to submit such as their firms disclosure statement, references. User agencies are able to submit evaluations on firms. Overall the the system works well for our agency.

Cons:

As for any software system, there are glitches and problems that occur but are quickly solved by Autocene. At the moment I do not have any dislikes about this software.

Mass. State Application

Comments: [Sensitive Content ] has been a joy to work with throughout this process. He is patient, dedicated, extremely responsive, and highly capable. He did a remarkable job with a very complicated project and a demanding user base.

Pros:

I was pleased to be involved with the development of the Mass. State Application system by providing suggestions and input on the user experience. I've found adjusting to the system intuitive and logical.

Cons:

The learning curve was a little slower than desirable, but all in all fine. Sometimes the processing can be a bit slow but I think that has improved with a recent upgrade.

Autocene Designer Selection Board Massachusetts

Comments: We are extremely excited about this platform as it not only keeps all of the information about designers, their applications and their evaluations in one place but it is so transparent and accessible. It makes our work easier for all of us users ([SENSITIVE CONTENT] and user agency, selection board members and staff, and design community), and makes applying to work for the government a less costly endeavor and i believe will contribute greatly to our efforts to bring more equity, diversity and inclusion to our industry.

Pros:

The customer service was excellent - especially from [SENSITIVE CONTENT] - he was super responsive to the many requests we made as we learned what added functionality we needed.

Cons:

some of the early interface was clunky, but after working with us, i think [SENSITIVE CONTENT] and others learned better what we wanted/needed and it has gotten much better.

City of San Jose - Labor Compliance Monitoring Tool

Pros:

Our department worked with Autocene to develop a prevailing wage monitoring tool for the City of San José. Autocene built a web tool that helped simplify the document collection process. The new tool was designed to leverage our existing Capital Project Management System (CPMS) by using Autocene’s integration platform, Passport. The new tool makes it possible to collect and store important data that we can use to improve services for the City and its residents.

Cons:

The most difficult aspect of implementing the new tool was making the transition from paper to digital. Our office has been performing our monitoring process the same way for the past 20+ years so change was a challenge. Fortunately, Autocene was simple to learn and that made adoption a lot easier.

Flexible, scalable No Code solution for Operations

Comments: Good tech, solid support team, we're very satisfied with the group.

Pros:

It can fit into an enterprise business case or a specific tactical situation. The automation workflow engine, Passport, allows strong rules based, operations type of data handling. This allows a team to easily customize customer requirements for their processes. Very efficient, flexible, and ease of use to meet a deadline without sacrificing performance.

Cons:

No downside for operations when compared to other options.

The RIGHT no-code solution for streamlining process automation

Comments: Autocene has provided exceptional efficiency and visibility. The no-code platform was easy to setup. The smart form configuration was useful tool to get started quickly. We use Autocene for HR and Operational functions. Implementing Autocene has dramatically improved efficiency and time savings within the organization.

Pros:

This is an outstanding team, which provides stellar support. The software is easy to use and setup, I was able to create my own workflows and forms that worked best for our specific needs.

Cons:

None. All features and functionalities solve our challenges.

Easy to use

Pros:

The software is very user friendly and easy to use.

Cons:

No particular issues with the software use.

Value Add Products which will really help our Business

Comments: Working with Autocene has been fantastic. [SENSITIVE CONTENT HIDDEN] has been working really hard to meet our requirements.

Pros:

The software will really add value to our fee earners and to our clients. The 6 products created will save them time and effort when working on legal cases. The 6 products really assist in streamlining the current process. One of the most impressive parts of the autocene tool is the client portal and integration with external tools. This gives the User the ability to work on a single portal rather than moving between tools/ portals.

Cons:

No cons at the moment as the products have not yet gone live