Average Ratings

  • Overall
    3.9 /5
  • Ease of Use
    3.3 /5
  • Customer Service Software
    3.7 /5

About SAP S/4HANA

SAP S/4HANA, the next-generation business suite designed to provide ultimate sophistication in the simplest possible manner.

Learn more about SAP S/4HANA

Showing 63 reviews

Jim R.
Information Technology & Services
  • Overall Rating
    4.5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4.5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014

"SAP Review"

Pros: Transaction processing capabilities are the best in the industry with integration across the supply chain from order to cash.

Cons: Reporting capabilities could be better; not user friendly nor intuitive.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014
Jasleen K.
software engineer
Mechanical or Industrial Engineering, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 15/08/2018

"Great solution , High reliability"

Pros: Understand the business outcomes you want with the system, there is never an easy button. With your business plan SAP can guide you to the best configuration. Use SAP to coinnovate with your requirements. the best thing is ME coupled with MII is allowing us to quickly drive operational analytics and automate transactions.

Cons: Nothing as such that comes to mind or that i experienced yest . the overall experience is really good .

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 15/08/2018
Matthew S.
Aviation & Aerospace
  • Overall Rating
    4 /5
  • Ease of Use
    3.5 /5
  • Features & Functionality
    3.5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014

"SAP - easy or frustrating"

Pros: Its ability to adapt with reporting. The skeleton userface is a solid setup and provides enough of what we want to do as a company, but SAP is able to pull and tweak reports pretty much on anything we run and use.

Cons: How some of the date columns are similar and worded similar. This creates a little confusion with users that have lesser knowledge of the software.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014
Katiuscia M.
Supply Chain Manager
Electrical/Electronic Manufacturing, 201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 02/11/2016

"Glass Manufacturing"

Comments: My company is using this specific software for a Glass bottle Manufacturer and SAP serves as a big help for such. Being a manufacturer demands inventory be extremely organized and our supply chain work smoothly and SAP is the main software we use for such; which is extremely efficient.

Pros: The latest technology in a flexible and easy-to-use format.

Cons: There is a lot of information which can be overwhelming at first.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 02/11/2016
Fernando C.
Materials Manager
Electrical/Electronic Manufacturing, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/08/2018

"Very good ERP System"

Comments: Great software to use and very very robust

Pros: very good product and easy to use once you learn to use it and know the commands. Has a lot of short cut that makes the job easier. In one screen you can do multiple things and jump easy to another one

Cons: The commands or screens does not mean alot since are in german, but ones you know what it means or you use them, is easy to remember

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/08/2018
Alexis E.
Data Manager
Consumer Goods, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 09/10/2018

"SAP Distribution"

Pros: Great easy to use system and you are able to pull data out to easily audit and analyze. Highly recommend.

Cons: Could be more user friendly, definitely need to take the time to train and read through the manuals given.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 09/10/2018
Kayla lyne C.
SAP Security Analyst
Computer Software, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 02/11/2018

"SAP Specialist review."

Pros: Easy to use. This software has been very helpful in transacting financial transactions. Highly recommended system.

Cons: There's nothing i don't like about this product. It has been very helpful to our team. So i don't have a con to write about this software.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 02/11/2018
Reina M.
Infrastructure Engineer
Information Technology & Services, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 12/03/2017

"Overall a great set of features"

Pros: Full set of features. I really like how robust and powerful it is. When set up correctly, there's usually never an outage

Cons: Interface and GUI is lacking. It's hard to navigate and it feels outdated. Modernizing the interface will help a lot with selling this to potential customers

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 12/03/2017
Danish A.
Procurement Executive
Consumer Goods, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 24/07/2021

"Robust ERP solution"

Comments: Overall It is a dynamic ERP solution I used in a big organization with multiple processes. I was delighted to use it as it covers every aspect of processes comprehensively with details reporting outputs to fulfill business needs. However, prior to proceeding, you must be considered about its cost & your scope of business.

Pros: As per organization needs. You could define user role-based access in the system with solid activity Log that helps in Audit. Ease of navigating different options both with mouse clicking & T-Codes. Wide-ranging reports are extremely helpful.

Cons: It is quite an expensive ERP Solution that requires extensive prior training to go live. It also prevents to capture all countries Taxes, Duties due to its certain restriction. You also have to be very particular about its customization else it could be cumbersome.

  • Reviewer Source 
  • Reviewed on 24/07/2021
Lynn M.
Electrical/Electronic Manufacturing
  • Overall Rating
    1.5 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    2.5 /5
  • Customer Support Software
    2.5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014

"Not user friendly"

Pros: Nothing, this product is visually unappealing and not user friendly.

Cons: Everything, the screens are not intuitive nor easy to use.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014
Dave P.
Medical Devices
  • Overall Rating
    2.5 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    3.5 /5
  • Customer Support Software
    2 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/12/2014

"SAP in every day use"

Pros: Constant data collection helps to see trends in business.

Cons: The users need more and constant training to maximize the software.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/12/2014
Tobe A.
Regional application engineer
Electrical/Electronic Manufacturing, 501-1,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 25/05/2019

"Perfect"

Pros: This is the best process manufacturing software you can find out there, it is affordable, and there is a demo version to help you in your decision

Cons: The software has lots of wonderful features, you can't find anything wrong here

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 25/05/2019
Gregory B.
Medical Devices
  • Overall Rating
    3 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    3 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014

"SAP - Manufacturing Review"

Pros: I like SAP's ability to link many unlike things together.

Cons: I thoroughly dislike the user interface. It is extremely unintuitive.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014
Lynn L.
Electrical/Electronic Manufacturing
  • Overall Rating
    3.5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3.5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014

"Review of SAP"

Pros: It has good user support and is easy to use. We get prompt responses to problems.

Cons: It's difficult to install in remote locations, and it's sometimes slow to respond.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014
Audrey G.
Electrical/Electronic Manufacturing
  • Overall Rating
    3.5 /5
  • Ease of Use
    3.5 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/12/2014

"Logistics Assistant"

Pros: Easily accessible. Makes the job that much easier to work with.

Cons: Sometimes, the product is a little complicated when if you are not too familiar.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/12/2014
Justin N.
Information Technology & Services
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3.5 /5
  • Customer Support Software
    3.5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014

"SAP Opinion"

Pros: They're responsive and local, so it makes it easy for us to get support when we need it.

Cons: The customization of the software to our industry is below average.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014
Hal L.
Mechanical or Industrial Engineering
  • Overall Rating
    4 /5
  • Ease of Use
    3.5 /5
  • Features & Functionality
    3.5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014

"SAP Review"

Pros: It has in-depth reporting and good support. It's asy to use and expandable.

Cons: The menu search is cumbersome. They need to make it easier to find each application.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014
Cheryl T.
Electrical/Electronic Manufacturing
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014

"Manufacturing Floor Control"

Pros: It's a robust, comprehensive solution from a well-known and established supplier. They have great support and help for customization.

Cons: It is an expensive solution for small businesses without the need for the full capabilities.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014
Alex S.
Food & Beverages
  • Overall Rating
    3.5 /5
  • Ease of Use
    3.5 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/12/2014

"SAP Review"

Pros: It is so versatile. Our organization can use it to manage so many different elements of our process, from accounting to sales to nutritional data, etc.

Cons: It's expensive and difficult to alter. Makes changing business needs difficult to quickly adapt to.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/12/2014
Todd B.
Consumer Goods
  • Overall Rating
    4 /5
  • Ease of Use
    3.5 /5
  • Features & Functionality
    4.5 /5
  • Customer Support Software
    3 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 10/02/2015

"Review of SAP"

Pros: The integration that SAP offers is extremely well done compared to other ERP software packages available.

Cons: Due to the integration and flexibility to configure SAP to fit many different business processes, SAP is not the most intuitive program to learn for new users.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 10/02/2015
James T.
Product Business Manager
Mechanical or Industrial Engineering, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 03/07/2019

"The best there is"

Pros: Cant get much easier to use than SAP for our shop

Cons: Installation costs can be overwhelming for a small business

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 03/07/2019
Jackeline C.
owner
Medical Devices, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 03/01/2019

"The best ever"

Comments: I highly recomend it.

Pros: I really enjoy this product, it’s very reliable and the customer service it amazing.
I highly recommend it.

Cons: I honestly have nothing bad to say about this company. They have been on business for so long is a very strong company.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 03/01/2019
Karan B.
Purchase Executive
Electrical/Electronic Manufacturing, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 14/01/2018

"BEST SOFTWARE TO OPTIMIZE OVERALL COST"

Comments: Yes, as per our requirements, there should be some transaction code for viewing stock of material for different make.

Pros: The SAP is the best platform for medium or high scale industry for specific data separation and evaluation.
we can manage the data entry from one to another place and also take advantage of it.
Due to different authorization, we can manage the authority of any ID as we want to allow.
There is different code like one only for verify, second for edit and third for create.
we can keep 'n' number of data in SAP and it will help to track history.

Cons: The person should have basic knowledge of computer.
the person should keep remembering some code for the transaction.
Due to the higher load, Some time SAP works with very slow speed and it takes more time to show results.
If any person starts heavy work on SAP like export to spreadsheet or compilation, it may occur to server down problem and need to restart server that can cut the current running session of all users without saving their data.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 14/01/2018
Jamie L.
Aviation & Aerospace
  • Overall Rating
    2.5 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    3.5 /5
  • Customer Support Software
    2.5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/01/2015

"Some beneficial tools, but not user-friendly."

Pros: This tool is powerful and has a lot of features. It integrates well into other products.

Cons: This product is not very user-friendly. There is a huge learning curve and overall it feels like it could be updated to appeal to a tougher user base.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/01/2015
Ca pankaj A.
Head F&A
Automotive, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    Unrated
  • Value for Money
    3 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 08/05/2021

"SAP Hana - complete ERP solution"

Comments: I used SAP for a very big Engineering giant (turnover 14M+ Euro) and also for a mid scale company (4 M Euro turnover). It is one of the best software If you can control the user training and inputs in the system. The reports generated by system were reasonable and perfect for our auditors. Processes are slightly tricky if you are new to system and it takes some learning curve.

Pros: SAP is one of the best tool if your input data is proper (Garbage in - Garbage Out)
It is very easy to use the software with the help of T Codes.
Reporting is very useful. You cannot delete an entry so it is perfect for audit trails.
For repetitive you can save various layouts and variants to save time.

Cons: 1. Implantation of software takes both time and money and is not suitable for early stage companies.
2. User training is another challenge since you need all the users (from Procurement to Finance to management) to learn the system and do their role perfectly
3. Customization is often costly

  • Reviewer Source 
  • Reviewed on 08/05/2021