Ekos Reviews

Ekos is a great all in one solution

Comments: Overall a solid 8/10 experience. The people are great to work with and they do listen to feedback.

Pros:

One stop system for tracking inputs to outputs and all points in-between.

Cons:

Unwarranted cost increases. While Ekos is still lower than many other offerings, to just increase pricing cause it’s needed from their business standpoint is frustrating. Add more functionality and improve quality and make the increase have a reason.

Using Ekos from the start

Pros:

The ability to do almost everything we need to do in the brewery and track it back as needed. The reporting is another great aspect. It is overwhelming at first, but once you get used to the way it is structured, it give you a lot of possibilities.

Cons:

The layout of the software may be a bit overwhelming for beginners and busy production users, but given enough training and on the job usage our users became fairly proficient.

Not worth it

Comments: Negative. Top two reasons are:1. Horrible customer service.2. Winery management portion of Ekos was majorly lacking and difficult to use.

Pros:

The shining light of Ekos is the ability to invoice and their inventory management

Cons:

a lot of the functionality was difficult to use and their customer service was almost no help in figuring it out. 40-60 emails to figure out one problem.

Ekos works great for breweries

Comments: Ekos is a great CRM software, and overall great tool for a brewery of any size. You can keep all your information in this one program, and unlimited users can get a ton of value out of Ekos.

Pros:

'Order Hub' is a fantastic one-of-a-kind feature from Ekos, allowing customers to place orders in an Amazon-type environment.

Cons:

I'd really like Ekos to have an auto-save feature. Remembering to click save after I do something important can be tedious

Ekos is critical to our daily facility operations

Comments: Without Ekos we would be buried in a sea of spreadsheets and whiteboards. It did not take much effort to learn the various systems within Ekos as most of them are easy to navigate and self-explanatory. It is integral to every aspect operating our production facility, so I couldn't imagine doing my job without it at this point.

Pros:

No matter how well you plan out a production week, the batches don't always end up in the same vessels you planned to put them in. The improvements to the Planning feature has made my life much easier with added ability to drag-and-drop my batches into different vessels as well as adjust the close dates with the slider. I can do all of this without having to load the batches, open the tasks, and then edit the parameters. It has probably saved me hours of work since it was added.

Cons:

I wish the customizable reports were a little more user friendly with an easier to parse UI. It's my biggest gripe. There's also the occasional error with batch tasks that prevent us from deleting an incorrect task or batch, requiring us to make a help desk request to remove the erroneous tasks. I wish we had some sort of admin over-ride to brute force these tasks out of existence without asking for help.

Great features with more on the way

Comments: Overall, I've had a very positive experience with Ekos. Even in my most frustrated states with the new Wine Lots roll-out, the team was quick to listen and make individualized changes that made the most sense for our case scenario.

Pros:

The best features about Ekos are it's people. They are driven to help the customer in anyway possible, whether that's listening to suggestions about additional features, correcting glitches, or helping navigate the platform. All the features within seamlessly integrate into each other and the reporting and dashboards become more thorough by the day.

Cons:

As a young and growing company, the feature upgrades and changes come quickly which are often great. However, recent changes felt as thought they weren't thoroughly tested and we lost significant functionality for this year's harvest which has forced us to resort back to paper work orders and clipboards for our team instead of the app. New features are great, but not if they aren't ready to be rolled out.

Getting it done right.

Comments: EKOS allows me to know what i've got, where i've got it, and when it's coming...all in one place. While EKOS takes time to manage (Good date in, Good data out), every effort reaps rewards in terms of time saved, questions answered, and process efficiencies.

Pros:

With EKOS I'm able to conveniently, and succinctly, keep track of all my COGs and all of my finished good. Pulling reports is a snap allowing us to see where product is going, how much is moving, and prices from start to finish. I don't want to imagine running my company without EKOS. The customer support for EKOS is above and beyond!

Cons:

There are some server "glitches" that can slow things down occasionally. I think there could be improvements with reports, reviews, and forecasting.

Helpful for brewery management

Comments: Overall Ekos has helped us have a better sense of what's happening in the brewery and keep everyone on the same page.

Pros:

We had outgrown our spreadsheets and wanted a more accurate picture of our COGs and inventory. Ekos has been very helpful as we track those things as well as the brewing and packaging process. Customer support isn't immediate but they're pretty quick and will keep working to get you the help you need.

Cons:

It can be frustrating when there's a hard stop that keeps you from being able to complete a task, but in the end, I'm grateful it won't let you move forward so mistakes are found and corrected before they've been forgotten or gotten out of control. It could be a little more intuitive in some respects or allow for batch creation in a few more areas.

Review

Comments: Without Ekos, we would not be able to easily operate; at our level we need an integrated program that combines production, ordering and invoicing.

Pros:

Facility view allows us to see an overview of our full brewery operations, as well as peak at inventory levels in all sites quickly and easily.

Cons:

Would love reports to be more easily customizable, and would like overall speed of processes to be improved.

Distribution uses Ekos

Comments: We are managing inventory and use Ekos as a CRM. It feeds directly to our accounting software (QBO) and has streamlined many processes that have typically been living in spreadsheets. Ekos was 100% a solid investment - it has its pain points, like any software, but their customer service helps smooth that out.

Pros:

The hands on and accessible customer service - especially if you find and continue to work with a stellar rep!The user-friendly interface.Relatively small business so things change quickly and they react quickly.

Cons:

Little caveats to managing inventory - particularly with keg shells. This is a special/uncommon problem for us because we track keg shells by supplier since we're a distribution company - most breweries won't have that issue. Glitches or non-working buttons.

Parish Ekos Review

Pros:

The implementation of Ekos was easy and seamless. I wish there had been further support on the integration with QuickBooks. We mostly use Ekos for inventory management, production planning, invoicing, and reporting. We could not operate easily without Ekos. I appreciate how Ekos continues to improve and evolve.

Cons:

I find the connection between items in Ekos and Quickbooks can sometimes be faulty, but that includes human error.

Solid product, probably right for most instances

Comments: This is critical for what we do and it saves me a ton of time

Pros:

The integration with quickbooks is seamless.

Cons:

The interface can be very sluggish sometimes

Ekos Review 2023

Pros:

I like being able to see the floor plan of my workplace

Cons:

Mobile application is somewhat buggy and is considerably slower

Essential for Breweries

Comments: We are able to do inventory checks, lot tracking of both product and ingredients, as forecast into the future our production all of which are needed for food safety and business planning.

Pros:

Ekos allows our kombucha brewery to fulfill most if not all of the requirements for food safety as well as making our day to day operations easier to view and assess.

Cons:

Some of the asset tracking aspects are a bit difficult to use, if you put in an asset and realize you made a mistake, it is not easy to alter an asset that was mistakenly inputted.

Ekos Product Review

Pros:

Ease of use and implementation of add ons and new mods.

Cons:

Ekos doesn't integrate well with other software platforms.

Ekos

Comments: We love having Ekos to help run our Brewery, we've used it since day one and look forward to continuing to use it going forward.

Pros:

Ekos helps us manage most of our business operations into one platform. There is a lot that you can customize to fit what you need for your Brewery.

Cons:

Reporting is very customizable, but it does take some time to get a custom report set up if you're looking for a very specific group of data to be together in one report.

A great service

Comments: We switched to Ekos to increase visibility on inventory movement and sales. The affordability was another factor in our decision to switch. It has been a great change.

Pros:

Easy to set up and easy to use. The Ekos team did a fantastic job setting us up and provide great support. I really enjoy the customization options in the reports.

Cons:

We originally had some issues with Ekos communicating with Quickbooks. Ekos wasn't able to send all our invoices to Quickbooks because we already had use those reference numbers in Quickbooks. Ekos support helped us realize the issue and once we changed the way we label our invoices we had no issues at all. In hindsight, it is a nice safeguard.

Important Software for Brewery

Comments: We don't use all the features but what we do use works very well for us.

Pros:

Tracking production, inventory, sales and invoices.

Cons:

Reporting customization -- can get it, but usually have to call customer service (who are great.)

Beneficial to a small brewery

Pros:

Ekos makes it easy to see multiple facets of the operation without relying on spreadsheets that are difficult to keep in sync. Line of sight to yields and costs is worth it!

Cons:

It can be difficult to find a report that pulls the information required when looking for something specific but the customer service is outstanding. A quick phone call or chat and the needed report is created.

Ekos for Multi Location Breweries

Comments: The more we use it the easier it gets and makes it easy track all aspects of production.

Pros:

Ekaos provides an easy platform to visualize and manage production. The Inventory tools are consistently being improved and and the recipe interaction with inventory makes it easy to pinpoint mistakes. The reporting functions are easy and have increased our record keeping accuracy exponentially.

Cons:

Some of the bugs in newly rolled out items but the dev team seems to always be aware of the bugs. Sometimes response to our Brewery Specific setup can lag or take awhile to resolve.

Ekos Pros and Cons

Comments: Overall Ekos has worked really well for our firm. If we have any issues, the customer service is always there to help in a timely manner.

Pros:

I like the integratiblility with our Programs.

Cons:

The reports are a little difficult to customize and there are so many already in the system that it is hard to find what information you need.

Ekos review

Comments: overall great and has helped streamline our business

Pros:

Easy to use, constantly updating and open to feedback if updates need a little more. Good customer service, easy to contact when something goes wrong and quick to reply

Cons:

updates sometimes take out useful features. some issues can be really slow to be resolved and will repetitively come up e.g. emailing invoices

Ekos Is An Essential Tool For My Performance

Comments: Ekos allows us to more accurately keep track of product inventory, invoicing, sales trends and so much more! I don't know what I would do without it!

Pros:

Ekos is covenient and easy to use, providing information on a variety of essential aspects of my job in just seconds! Inventory, customers, sales trends and so much more are readily available and customizable!

Cons:

There may be a few aspects of the current software that I wish functioned differently, but Ekos has been great about receiving feedback and making changes and updates based on what users are telling them they need!

Easy to use

Pros:

Ekos is the easiest software for orders and order management that I have used. It has a great UX interface and is intuitive in its operations. I have an extensive background in retail and hospitality, and I would recommend Ekos to anyone looking for software to help manage their business operations.

Cons:

I primarily use Ekos to create invoices and enter new customers into the system, so I don't have any complaints as this is easy to do and works well.

Ekos for brewery sales.

Comments: Ekos is easy to use and self explanatory.

Pros:

For me it's the ease of entering new customers and invoices. Being able to also use my mobile device saves time.

Cons:

I don't like that after creating a new customer invoice, you have to go all the way back to the top of the 1st page to "save" or "save and new" instead of being able to save from the last page used.