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Customer Service Software
About CellSmart POS
Specialized towards the daily workings of cellular retail stores. Manage inventory, create repair and layaway tickets.
Learn more about CellSmart POSShowing 17 reviews
Jason D.
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- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 11/07/2017
"Functional for a single store business"
Comments: CellSmart POS could be a great program with some abilities to customize and if the company will research their product and find ways to limit downtime and make it multi store friendly.
Pros: The interface is easy to use for employees taking payments and selling out items. Large buttons make it easy for someone who is new to learn. SMS customers to remind them to pay their bill.
Cons: Many issues with software going down for several hours on busy days. Issues with lack of customization of reports. Lack of ability to auto calculate profit due to lack of controls. Tax calculation was a big issue when transferring equipment from one store to another. Coupons worked but if I wanted to do a 50% off sale and then customer gets and extra 10% of the 50% price, there was not a way to do this. Items did not relieve from inventory when sold out.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 11/07/2017
Dion D.
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- Source: SoftwareAdvice
- Reviewed on 15/12/2018
"Definitely the best point of sale for electronics stores"
Pros:
*Repair management
*serialized inventory management
*commissions templates
* easy to connect different store locations
*tailored reports for detailed profit & loss, sales, products sold etc
*customer tracking
*easy to transfer stock between locations
*regular updates
*24/7 support
*modern user friendly design
Cons: no cons with this software, worth every penny. there's nothing i can complain about with cellsmart pos
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 15/12/2018
Abdul A.
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- Source: SoftwareAdvice
- Reviewed on 19/01/2016
"Good experience so far"
Pros: Repair tracking module is the best feature in the software
Cons: Not able to track employee performance in the way it should be so I can reward my employees based on their performance
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 19/01/2016
Aakankshya T.
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- Source: SoftwareAdvice
- Reviewed on 21/10/2016
"Excellent product"
Comments: It is a very convenient product to use.very intuitive and user friendly.Every step is self explanatory.
Pros: Easy navigation and intuitive.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 21/10/2016
Mark P.
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Value for MoneyUnrated
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Likelihood to RecommendUnrated
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 26/10/2013
Comments: I have been using CellSmart POS for the past 4 years now, and it has probably been one of my best investments ever. I especially love features like "Customer text alerts" and "loyalty keytags" which have helped me generate more revenue and establish a strong customer base. It's just simple and user friendly software that I am totally happy with.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 26/10/2013
Luqman L.
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- Source: SoftwareAdvice
- Reviewed on 09/01/2016
"Outstanding"
Pros: The POS Software is designed keeping Cell Phone Industry in mind and is up to date with the current trends of the industry!
Cons: There is not much I could say about this except that sometimes the response time for Customer Support (which is rarely needed) is longer!
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 09/01/2016
Josh Q.
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- Source: SoftwareAdvice
- Reviewed on 23/12/2014
"CellSmart Review"
Pros: It allows for use in many places, which is beneficial to reach as many customers as possible.
Cons: I don't have any major dislikes of this product. It works well for the applications that it is used for.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 23/12/2014
Josd C.
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- Source: SoftwareAdvice
- Reviewed on 12/05/2016
"The Perfect POS for Wireless Store!"
Pros: I really like this Pos, it's simple to use it and have all what I need for the repairs.
Cons: I think it's perfect. Good Price and good Service together.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 12/05/2016
Gustavo A.
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- Source: SoftwareAdvice
- Reviewed on 19/01/2016
"great experience"
Pros: the best pos for cell phone stores really simple to use. it reminds you about pending bill payments you have.
Cons: I like everything in the software but they need to work on integration of activation portal.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 19/01/2016
Zulfiqar B.
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- Source: SoftwareAdvice
- Reviewed on 14/12/2018
"very good and easy to use software"
Comments: none i have been using the software for many years very user friendly.
Pros: The Ease of use and all the variety of features. simple to find difference in the profit/loss report
Cons: i generally really enjoy using the Cellsmart pos software i like the features it has and the ease of use.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 14/12/2018
Sam M.
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- Source: SoftwareAdvice
- Reviewed on 08/01/2019
"Excellent customer service."
Pros: Best Pos system for your cellphone store . you will find everything that you need for cellphone store.
Cons: Actually i liked everything in this pos system compare to other pos system out there in market so every thing looks perfact.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 08/01/2019
Necati G.
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- Source: SoftwareAdvice
- Reviewed on 24/02/2017
"Cell Smart POS costumer Review"
Comments: I like the customer service and their willingness to respond to complaints.
Pros: It is very easy to train new employees to use this software.
Cons: Response time was not as quick as I wanted to have in a vendor.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 24/02/2017
Aftab A.
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- Source: SoftwareAdvice
- Reviewed on 19/12/2018
"The best software"
Comments: Please add employee profit and loss account so that each employee can be rewarded
Pros: Fast and does all the job for a mobile phone shop. Rep is one of the best team members of this company.
Cons: It has no text message for uk. This function will be best for uk.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 19/12/2018
Jumil C.
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- Source: SoftwareAdvice
- Reviewed on 26/12/2018
"5 years already"
Pros: Better control of inventory
Cons: More training of usage to managers of stores will be great
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 26/12/2018
Rabbani R.
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- Source: SoftwareAdvice
- Reviewed on 06/12/2018
"very easy to operate"
Pros: text reminders to customers with there bill due. Bring customer back to your store. Also you can set goals for your employees.
Cons: most of portals complete integration still missing. but can still use epay or viday pop up browser window.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 06/12/2018
Jason S.
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- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 28/03/2015
"So far, I have a good experience with CellSmart POS"
Pros: Epay Integration, repairs module, and employee commissions.
Cons: Sometimes, it takes a long time to open up, and sometimes it freezes.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 28/03/2015
Nasir K.
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Likelihood to RecommendUnrated
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 17/10/2013
Comments: This system is very user-friendly and easy to understand. I am able to manage my business better now that I have CellSmart. My customers love when we send them a text to remind them their bill is due. Absolutely great software.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 17/10/2013