--- description: Get detailed information about ServiceTitan usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTitan Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [HVAC Software](/directory/30107/hvac/software) > [ServiceTitan](/software/150053/servicetitan) # ServiceTitan Canonical: https://www.capterra.co.il/software/150053/servicetitan Page: 1 / 14\ Next: [Next page](https://www.capterra.co.il/software/150053/servicetitan?page=2) > ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business > > Verdict: Rated **4.3/5** by 327 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ServiceTitan? ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 327 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTitan - **Location**: Glendale, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Availability Management - Budget Tracking - CRM Software - Calendar Management - Calendar/Reminder System - Client Tracking - Compliance Management - Contact Database - Cost Database - Cost Estimating - Customer History - Customer Management - Document Management Software - Document Storage - Electronic Payments - Electronic Signature - For Carpet Cleaners - For Commercial and/or Industrial Electrical Contractors - GPS - Incident Management Software - Inspection Management - Inventory Management Software - Invoice Management - Job Tracking - Location Tracking - Maintenance Scheduling - Mobile App - Online Booking - Online Time Clock - Photo Capture - Preventive Maintenance Software - Progress Reports - Project Billing - Project Management Software - Quotes/Estimates - Real-Time Updates - Real-time Scheduling - Recurring Appointments - Reporting & Statistics - Risk Management Software - SMS Messaging - Sales Pipeline Management - Scheduling Software - Service History - Takeoff Software - Task Management Software - Technician Management - Third-Party Integrations - Time Tracking Software - Work Order Management ... and 34 more features ## Integrations (15 total) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [HVAC Software](https://www.capterra.co.il/directory/30107/hvac/software) ## Related Categories - [HVAC Software](https://www.capterra.co.il/directory/30107/hvac/software) - [Field Service Management Software](https://www.capterra.co.il/directory/10009/field-service-management/software) - [Scheduling Software](https://www.capterra.co.il/directory/30087/scheduling/software) - [Plumbing Software](https://www.capterra.co.il/directory/30673/plumbing/software) - [Electrical Contractor Software](https://www.capterra.co.il/directory/31006/electrical-contractor/software) ## Alternatives 1. [FieldPulse](https://www.capterra.co.il/software/153475/fieldpulse) — 4.6/5 (439 reviews) 2. [BuildOps](https://www.capterra.co.il/software/194155/buildops) — 4.4/5 (177 reviews) 3. [Jobber](https://www.capterra.co.il/software/127994/jobber) — 4.6/5 (1456 reviews) 4. [Service Fusion](https://www.capterra.co.il/software/135788/service-fusion) — 4.3/5 (308 reviews) 5. [Housecall Pro](https://www.capterra.co.il/software/140363/housecall-pro) — 4.7/5 (2739 reviews) ## Reviews ### "ST- Honest review" — 5.0/5 > **Logan** | *1 October 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10 > > **Pros**: Probably the best thing is the customer support. I appreciate that I can call at any time and get the help/advice I need. I also appreciate the opportunities for growth both personally and professionally. > > **Cons**: The biggest issue I have with ST is that some of thier features are very laggy, and are not able to be changed. There are different parts of ST that would be super helpful if it can be changed to fit our companys style/processes, but are unable to be. Also they always are trying to get you to spend more money. > > Overall it has been great. ST has transformed our company, and has helped up define processes and procedures, and work more efficiently. ----- ### "Kima with Service Titan" — 5.0/5 > **James** | *4 March 2026* | Construction Software | Recommendation rating: 3.0/10 > > **Pros**: My Customer Support experience with my CSM Kima has been fantastic. Service Titan is worth every dollar, its reporting has real value. My schedule is clean, the invoices and estimates keep the workflow smooth. > > **Cons**: It’s a lot. To be able to get the best bang for your buck, you need to be willing to commit the time needed to take advantage of all it has to offer, and I struggle with that at times. > > It was, and still is, a lot. I know there’s a lot more for me to take advantage of, but I’m already happy with just the layers I’ve peeled back. ----- ### "Pick another software" — 1.0/5 > **Connie** | *5 February 2026* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: Dispatch only. This question requires 100 minimum strokes to answer. Service Titan does not have enough things I loke most so here are two sentences to answer this question. > > **Cons**: Administrative nightmare. Does not work well with Quickbooks, takes ten times longer to process checks and invoices. Tech support is a joke and waste of time. Program is extremely expensive. On integration, vendors did not import and tax exempt did not import. Had a slight price increase in labor and the old price kept posting. Request for support was always "I'm not sure so I will escalate this ticket" and then silence. Office personell cannot create an invoice without creating a dispatch under a technician, so don't sell a filter\! I would use Quickbooks to create the invoice and receive the payment. I can't imagine if your company is using Service Titan for financials. I have had batched invoices ready to export to Quickbooks drop off the page. Credit on accounts have locked up and I had to get tech support to fix it. Worst software I have ever used\! > > I now only email support with issues. My job requires 10 times the hours to complete normal administrative task. ----- ### "Great Service\!" — 5.0/5 > **Mark** | *2 March 2026* | Construction Software | Recommendation rating: 9.0/10 > > **Pros**: Our CSM \[sensitive content hidden\] has been outstanding. Her knowledge of the system is excellent and she has assisted me numerous times\! > > **Cons**: The focus seems heavily skewed towards Pro products. Would like a little more attention to core product. Automated CC fees would be great. > > Very Good in general. A powerful product when properly applied. Takes some commitment but the return is well worth it. ----- ### "Powerful All-in-One Solution for Streamlining Operations" — 5.0/5 > **Hunter** | *19 March 2025* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: What I like most about ServiceTitan is its ability to streamline our entire workflow in one platform. The scheduling, dispatching, and invoicing features work seamlessly together, reducing manual work and increasing efficiency. The reporting tools provide valuable insights, helping us make data-driven decisions. Additionally, the automation features save time and improve accuracy, while the mobile app keeps our team connected in the field. > > **Cons**: The inventory system can be challenging when scaling, especially if you don’t have dedicated personnel to manage setup and ongoing maintenance. Without proper oversight, it can become difficult to track materials accurately, leading to discrepancies in replenishment and job costing. The setup process requires careful planning and continuous management to function efficiently. > > ServiceTitan has significantly improved our business operations by streamlining scheduling, dispatching, invoicing, and reporting into one powerful platform. The automation features save time and reduce manual errors, while the reporting tools provide valuable insights for decision-making. However, like any robust software, it requires proper setup and ongoing management to maximize its potential—especially in areas like inventory. With the right team in place, ServiceTitan can be a game-changer for operational efficiency and business growth. ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.co.il/software/150053/servicetitan?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/150053/servicetitan) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data