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About AnyDesk

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure Remote Support.

Learn more about AnyDesk

Pros:

The software uses barely any space and runs super smooth in any device. The user interface is clean and simple which is suitable even for beginners.

Cons:

Whenever you have a weak internet connection it takes longer and it lags a bit.

AnyDesk ratings

Average score

Ease of Use
4.7
Customer Service
4.3
Features
4.5
Value for Money
4.5

Likelihood to recommend

8.9/ 10

AnyDesk has an overall rating of 4.6 out 5 stars based on 1,746 user reviews on Capterra.

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Filter reviews (1,746)

Raphael
Raphael
Technical Assistant in Portugal
Verified LinkedIn User
Civil Engineering, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Remote access with no problem

5.0 5 months ago

Comments: It is an easy to use software where you can access other computers remotely without problems.

Pros:

I find fast and efficient how fast I can connect to a computer in another continent with safety.

Cons:

It happens rarely buy some internet problems, but I think it was my provider and not the software.

Vasilis
Head of Digital Solutions in Greece
Building Materials, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Maybe best remote connection and support software

5.0 5 months ago

Comments: Just to say that I am using this software since 2018 and continue to use this for providing technical support on our customers.

Pros:

Ease of use Customazation according to company needs (branding, logo, disclaimers, network parameters and many others) Cheaper than closest revival Good dashboard with also history of connections Address book with common connections Option to create web connection, without the need of software.

Cons:

Some years ago, this was way cheaper. Unfortunatelly, latetely they have changed charging policy, however to be honnest, it's still in very competitive price.

Muhammad Aamer
Muhammad Aamer
Ful Stack Developer in Saudi Arabia
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Anydesk is the awsome solution to remotely connect to devices(desktop, mobile)

3.0 last year

Comments: It is a great tool for me i use it to connect with my clients and remotely access there PCs to install scripts and software in there machines and teach them how to use it and also do some troubleshooting in there computers

Pros:

I like the fact that once i was got familiar with anydesk i then did not have to go anywhere else because i could use it for my mobile for laptop because it is available for mobiles too. and secondly like like all the basic and advance feature are there for example screen sharing, remote access, voice or chat etc etc

Cons:

The anydesk is very very slow sometimes yes i know that sometimes there is a bad signals but still it needs to be optimized more

Rasheed
System Support Administrator in Barbados
Retail, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Anydesk Review

5.0 3 months ago

Comments: My experience using the application has always been excellent and i have never had an issues with the app itself.
Top Notch reliability

Pros:

The core operation of this applications remote access allow for me to remote access any computer in the business i work in which is great help to me as a helpdesk admin.

Cons:

Not many people know about the application.

Judy Mae
SYSTEM ENGINEER in Philippines
Computer & Network Security, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Tool in assisting clients online

5.0 8 months ago

Comments: My overall experience about this application is that this ease my time and transportation instead of going to onsite, in online and if the client is not possible to meet its a reliable tool in supporting clients

Pros:

This is a great help when it comes to remotely assisting our clients or anyone that needs assistance without going onsite. This application reduces workloads and transactions needed to go onsite such as a permit to go onsite and health declaration form. This helps us supports to assist customers and friends that needed a help through online.

Cons:

I'm not being biased on this application but it really is a good thing to have this application.

Anton
Owner in Germany
Computer & Network Security, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Good Remote-Software

4.0 8 months ago

Comments: In principle, it is good software, but because of the breach you have one less customer because of me. I also think the licence is definitely in the higher price segment.

Pros:

Works most of the time pretty good. (about 99%) It is good value for money.

Cons:

The late information about a breach. So i've changed to another remote-tool.

Fabruzio
Technician in Italy
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

AnyDesk, AnyTime

5.0 10 months ago

Comments: Anydesk allows me to give assistance or simply doing maintenance task to remote computer comfortably from my office desk, so I save time and money.
Anydesk runs smoothly and never hangs, little hardware requirements. Just be sure to have a stable and fast enough data line.

Pros:

I use Anydesk for work every day, and it helps me to remote connect and diagnose/troubleshoot/fix a lot of software problems. The program is small and quick to launch. Every AnyDesk user has a numbered ID. When you want to connect to someone just write the peer ID and wait for connection to be established (your peer has to authorize the connection). Next you will see remote screen and you will be able to interact using your mouse and keyboard. You can also transfer files. Free sessions last for 60 minutes. I highly recommend Anydesk. It's a light program, easy to use for everyone. Thumbs up!

Cons:

The remote address field is quite hidden

Reynaldo
Network Specialist in Mexico
Automotive, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great tool to control remotely from anywhere

5.0 9 months ago

Comments: I've been using from some years to connect external and is working great.

Pros:

Can connect remotely and secure to computers to give support or manage.

Cons:

at the moment everything is working good.

Harmz
Support Engineer in UK
Education Management, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

Good, but critically flawed.

3.0 7 months ago

Comments: We had a short trial to evaluate the software over Teamviewer. Communications were friendly and polite and we had regular check ins to see how we were doing and if we needed any help. The app itself is fast and easy to use when using it across some test devices, but the app builder is terrible. Genuinely I don't understand how someone signed off on that part of the deployment process. Seems to be a common theme from some Reddit reviews.

Pros:

The app is fantastic and super easy to connect remotely to machines

Cons:

The app builder for deploying an app to remote devices using your own settings is quite possibly the worst thing I've ever used. It's slow, it's buggy, it almost always forgets settings you've ticked/applied, and remote access is painful.

Mohammad
Mohammad
arma in Jordan
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

AnyDesk review from my experience

3.0 2 years ago

Comments: My general experience using AnyDesk:- The program is good and has many features- Every organization needs it, no matter how big or small- It has some negatives and errors, but I believe in the next updates will be resolved.- I still use it today, and I will continue to use it because I don't see a competitor for it at the present time.

Pros:

The program facilitates work. I will give examples for clarification:- I have an employee in the company who has encountered a problem with his device. From where I am in a different department of the company, or maybe in another branch outside the country, I can access his device and solve the problem for him.- I want to transfer files from my old device to the new one, without having to upload it to websites or transfer it to an external hard drive. I use "Any Desk" and transfer the files.

Cons:

There are three negatives that bother me:Slow file transfer.- The program must detect viruses for fear of sending a virus through it and sticking it to another device.- The whiteboard is unnecessaryScreen sharing is slow motion (either from the internet or the software needs to be updated)

Verified Reviewer
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Is AnyDesk good

5.0 9 months ago

Comments: My overall experience with AnyDesk has been positive due to its fast and reliable remote access capabilities. The user interface is intuitive, making it easy to connect to and control remote devices. It provides robust security features, ensuring safe connections. However, occasional connectivity issues can disrupt the workflow.

Pros:

What I liked most about AnyDesk is its fast and smooth remote connection, making it easy to work from anywhere. Its user-friendly interface and cross-platform compatibility enhance accessibility. The security features, including encryption, provide peace of mind. Additionally, the low latency ensures real-time collaboration without significant delays.

Cons:

The least liked aspect of AnyDesk is its occasionally unstable connection, which can result in lag and disruptions.

Verified Reviewer
Verified LinkedIn User
Staffing & Recruiting, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

AnyDesk: Empowering Seamless Remote Collaboration

5.0 10 months ago

Comments: My experience with AnyDesk has been excellent. Its speed and intuitive interface made remote access effortless, fostering seamless collaboration across devices. Despite minor drawbacks like limitations in the free version and occasional audio/video quality issues, AnyDesk remains my top choice for remote desktop software.

Pros:

Blazing-fast performance ensures smooth remote access even in high-resolution displays or low bandwidth environments. Intuitive interface simplifies setup and navigation, making it accessible for users of all levels. Cross-platform compatibility facilitates seamless collaboration across diverse devices, enhancing productivity.

Cons:

Free version limitations may hinder access to advanced features like file transfer and session recording. Audio and video quality during sessions may suffer occasional lag or compression artifacts. Dependency on stable internet connection could pose challenges in areas with unreliable connectivity.

Minn Htet
System Engineer in Japan
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Remote Control Software for all users

5.0 6 months ago

Pros:

As a system engineer, I use any desk for my daily task operation. When I need to troubleshoot our customer's issues with remotely, I used anydesk. It is very useful and helpful, easy to use, light weight, Simple GUI, I can change anydesk user name and crate password. The most i like feature is I can control and monitor with my Phone and I don't need to install to use this software.

Cons:

No Cons, But sometimes, when I access and connect others anydesk Id, I wa faced that any desk software shows the waiting time seconds screen.

Abhishek
IT Infrastructure engineer in UK
Computer & Network Security, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent tool for remote acess

5.0 8 months ago

Comments: Great tool to take quick remote access of PC , easy to control , transfer files

Pros:

Easy to Install Client , Super Easy to take control

Cons:

Tricky to take access of Mac machines (Have to enable screen recording and accessibility settings)

Kelvin
Kelvin
IT TECHNICIAN in Kenya
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

If you need remote desk support for your team, AnyDesk can serve you best

5.0 last year

Comments: AnyDesk software despite of free version allowing only three devices at a go, with a paid version is easy to use and can support more that three devices.

Pros:

With AnyDesk, one can stay connected to a remote device for longer time which favors you and your team to achieve destined task or training which in return boost productivity and enhance long run of the business. It is also user friendly and saves on time.

Cons:

While using AnyDesk, you can experience low resolution devices this affects performance and lag due to device requirement.

Nizar
Data Steward in Tunisia
Pharmaceuticals, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

AnyDesk the best remote control software

5.0 last year

Comments: AnyDesk is definetly the best remote control software it has all the features needed for the best virtual assistance experience.

Pros:

Whenever i have an issue using any working tool, all i need to do is reach out to the IT team which directly connects on my device using AnyDesk and becomes able to fix the issue

Cons:

Rarely the remote control connection takes a little bit longer than usual, usually the fix for this issue is to just restart AnyDesk or the computer itself.

Shanky
Software developer in India
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Remote work Software

5.0 last year

Comments: Any desk is a remote desktop software allows us to connect to a computer remotely it is a cross platform software it provides rote acesss file transfer aother features

Pros:

Easy to connect desktop system from homeUser interface friendly it is fast and easy to use support and integrate customisationFree to use

Cons:

Internet connection requiredLow resolutions devices issuesNetwork bandwidth fluctuates between share screwing session

Dan
ICT Support Technician in US
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

A straightforward and remarkable Remote Desktop Software.

5.0 10 months ago

Pros:

I like how AnyDesk ensure fast files transfer.Again,it offers remote support to our clients.It is simple and fast to access and control remote devices with AnyDesk.

Cons:

I'm yet to encounter anything that is challenging with AnyDesk as it suits best my needs.

Juan Pablo
Juan Pablo
CEO in Colombia
Verified LinkedIn User
Financial Services Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

AnyDesk is the mammoth of remote control software

5.0 last year

Comments: Its a great alternative for remote needed company process, its lightyears ahead in terms of ease of use, compared to other remote support softwares.

Pros:

AnyDesk screen sharing capabilites and ease of use is its best advantage. Great alternative for in house tech support and hardware control departments.

Cons:

AnyDesk’s speed when processing in low bandwith could improve.

Dharmendra
Product Sales marketing in India
Accounting Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

File transfer

5.0 last year

Comments: AnyDesk Solves some tasks well, that's why this desk is very good for me.

Pros:

Me AnyDesk I can send anything to my friends easily, if I am unable to do any work with my friend, I can do that work with the help of this software, that is why Any Desk is good.

Cons:

AnyDesk It doesn't look good that some people take wrong benefits from the system.

Govindarajan
Sales in India
Food & Beverages, Self Employed
Used the Software for: 2+ years
Reviewer Source

best return on investment

5.0 2 years ago

Comments: Generally speaking, AnyDesk is very much viewed as a dependable and productive distant work area programming arrangement. It is applauded for its quick and responsive presentation.

Pros:

Smart thing one can use to share the workspace screen basically with any common man. by and large its a respectable thing to use in the master environment for the delegates, one should ceaselessly truly prefer to use AnyDesk

Cons:

Data might get lost sometimes when there is voice over happens

Victoria
Victoria
Chief Risk Officer in US
Verified LinkedIn User
Pharmaceuticals, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Remote work with low latency.

5.0 2 years ago

Comments: We use AnyDesk in our remote work deployment, according to our work update protocol we should increase our staff working remotely by 10% this year.AnyDesk allows us to remotely access the devices that make up our network, even when the employee is not present at their workstation.In our company, it has been very useful and efficient, providing us with speed, security and collaboration between the company's staff and those who work remotely.

Pros:

AnyDesk is light and fast, allowing us to connect to remote devices with as little as 16 milliseconds of latency.End-to-end encryption and two-factor authentication allow us to maintain secure connections and keep our information safe from prying eyes.It is available for multiple platforms (I have installed it on Windows, iOS, and Android) and works efficiently.

Cons:

We have not found any negative points regarding this software, it works as expected and allows fast connections.

Diwakar Dixit
IT Manager in UK
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Remote desk tool you need for sure

5.0 12 months ago

Pros:

I use Anydesk to build firewall for remote offices and i love its features. Lets talk about security, when you install Anydesk, you have to authorize remote person to access your PC. It was wakeup LAN feature too. It has built in file transfer feature which will help you to trasnfer any files between remote and loca PC also chat facility to talk to your colleagues. Good thing is it uses port 80 and 443 for the client to connect to remote PC which is standard port and hence nothing to worry about firewall rules.

Cons:

Only issue i have found with Anydesk is sometimes unattended access stops working and we may have to restart to make it work.

Alina de Lourdes
DIRECTOR in Ecuador
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

IMMEDIATE SOLUTIONS

5.0 last year

Comments: Very good. It allows me to request internal company problems and solve problems for my clients.

Pros:

The ease of installation and that it is widely used by related companies, which makes work easier

Cons:

So far I don't dislike anything. Any desk has given me solutions, not problems

Lana
Support in Georgia
Accounting Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

My opinion

5.0 last year

Comments: Anydesk saves my valuable time. it is very easy to use. also anydesk is very fast

Pros:

I use AnyDesk every day, when a client needs my software help, it is the best way to get to their computer easily

Cons:

If you don't zoom to full screen, it is difficult to see