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Marketing does not require a lot of hands on but I receive regular updates and the ability to respond if need be. Integrated well, especially email requests for service.
I have two other friends that I referred that are very upset with their experiences and even cc'd me on their emails to their sales person and account manager to express their frustrations.
Filter reviews (1,119)
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Filter reviews (1,119)
All In One Marketing Platform
Pros:
The software is simple to use. Worldclass support team. Social media intergration has really helped me to boost numbers and our brand. The customer login portal is straightfoward and easy to use. The visual presentations are the best, I have worked with other marketing tools and nothing beats or comes close to this.
Cons:
No drawbacks, works perfect for me and my company
Madwire Response
8 months ago
Martin, Thank you for taking the time to share your positive experience with us. We're glad to hear that our software has been simple to use and that our support team has been able to assist you effectively. It's also great to know that our social media integration has helped boost your numbers and brand. We appreciate your feedback and are happy to have you as a satisfied customer.
Marketing journey
Comments: It was one of the best experiences I've ever had
Pros:
It is a great internet marketing strategy .It meets the needs and preferences of customers and promotes brand recognition and recognition
Cons:
It is irregular for users .It should be further developed
Madwire Response
8 months ago
Hanane, Thank you for your positive feedback! We are glad to hear that the internet marketing strategy has met your needs and preferences, and has helped promote brand recognition and awareness. We strive to continuously improve and provide excellent services to our customers. Thank you for choosing us.
Worst company you could use for marketing
Comments: Absolutely horrible. Charged me $3,500.00 for the first two months and provided nothing. Then when they finally got my google ads running they would not provide me a statement.
Pros:
Nothing, They do not deliver anything they promise.
Cons:
Everything. They are liars...They take your money and don't provide the advertising.,
GREAT CUSTOMER SERVICE
Comments: THEY ARE PHENOMENAL, AND WE WILL CONTINUE DOING BUSINESS WITH THEM!
Pros:
We've used 360 Marketing for a while now, and they do a great job! I'm writing this review because we are impressed with their customer service. I called in with an issue right at their closing time because of a problem with an ex-employee whose email was still listed on our site. [sensitive content hidden] was amazing! Even though it was Friday at % p.m., he still took the time to assist me in removing the ex-employee. GREAT TEAM. ELITE EXTERIORS ROOFING & RESTORATION
Cons:
LOVE EVERYTHING ABOUT THEM. I'VE NEVER CALLED IN AND THEM NOT DO EVERYTHING TO ANSWER MY QUESTIONS
My experience with Marketing 360
Comments: This program enabled me to save time through tools, analytics and reporting data to measure campaign effectiveness, and enable data-driven decision making. Social media monitoring and engagement can help improve interactions with customers. And this is a very good thing in my opinion
Pros:
The thing I liked the most is enabling me to manage social media, analytics and automation, and enabling me to strengthen relationships and gain customer satisfaction.
Cons:
Yes, I may feel that there are some shortcomings such as incorporating machine learning for more predictive and accurate marketing analytics, advanced search engine optimization (SEO) tools for better search engine rankings, Video marketing tools...
Madwire Response
8 months ago
Mohamed, We appreciate your positive feedback about our platform and the tools provided. Thank you for choosing our Marketing 360. We hope to continue providing you with valuable tools and data to aid in your business decisions.
Matrix360
Comments:
Very satisfied customer, Thank you.
Time saving and less effort.
Pros:
- It offers a comprehensive suite of marketing tools in one platform, which can simplify marketing efforts for small businesses. - The platform is user-friendly and easy to navigate, even for those with limited technical knowledge. - The analytics and reporting features are robust, providing valuable insights into website traffic, email campaign performance, and other key metrics. - The customer support team is responsive and helpful, offering guidance and assistance when needed. - The pricing is transparent and competitive, making it accessible for small businesses with limited budgets.
Cons:
It's an all-in-one marketing platform that can help you streamline your marketing efforts and save time.
Madwire Response
8 months ago
Milla, Thank you for taking the time to leave us such a detailed and positive review. We are thrilled to hear that our platform has been able to simplify your marketing efforts and provide valuable insights through our analytics and reporting features. Our customer support team works hard to provide responsive and helpful assistance, so we are glad to know that you have received guidance when needed. Thank you for choosing our platform for your marketing needs. We appreciate your feedback and look forward to continuing to support your business.
Marketing 360
Comments: Overall I'll say they have a good rating,streamlined bussines and very good to work with.
Pros:
Very good support team and it's track performance across multiple channels.
Cons:
Priceing a bit steep especially for the small business.
Madwire Response
3 months ago
Thank you for your review, Jaco! We are glad to hear that you have found our team to be good to work with. We look forward to our continued partership!
Maximizing the Potential of My Business
Comments: This tool has transformed the way I run my business, allowing me to centralize and automate many of the previously time-consuming processes.
Pros:
What I liked most about this platform is its customization capacity and the ease of use, integrating all the marketing and management tools in one place has greatly simplified the daily operation of my business.
Cons:
One of the aspects that I liked least about the platform is that, despite being quite complete, it can be a little overwhelming at first, especially for those who are not used to integrated management systems.
Supportive and dependable.
Comments: It's smooth, reliable and dependable. It's a supportive soft ware that is suitable for business.
Pros:
The fact that it helps small business owners in running their business smooth and easy
Cons:
It's easy for business and helps in CRM.
Quick and painless
Pros:
How seamless and fast the process is. I never have to wonder if it proccessed correctly or if it will process quickly
Cons:
As of yet there is nothing i have found i don't like
Do not use this company
Comments: Always an excuse that someone else on the team has that responsibility. I hired them because I thought that a marketing agency would be able to get a website done faster than I could design, and I was happy to pay someone to do the SEO optimization. OUR APPOINTMENTS decreased by approx 60% from the day we started their services. It took 3 months to get an active website.,advertising is still not happening. I have given them the opportunity to try to correct these issues.
Pros:
I can list no pros. The marketing pitch was great because it was convenient to have data analytics all in one place and I was happy to pay someone else to do these things so I could use my time elsewhere. This did not happen.
Cons:
I do not recommend this company. I hired them do to a website and social media marketing. It took three months to get an active website and there was no advertising for 3 months. We missed major holidays and an event and are now about to miss the advertising opportunity for another event we have scheduled because the ads are not active yet. The ads they put out are also simply copies of pictures on the website - or just the info is given by us. I have tried to work with them on these issues but they are not being resolved. Paying for an analytics dashboard that was not linked to google or the facebook ads for several months.
Save Your Time, Money, Sleep, and Cost for Anxiety Medications You Will Need while working with them
Comments: My overall experience with Marketing 360 / MADWIRE was incredibly frustrating and disappointing. I felt that there was a distinct lack of transparency regarding costs, especially for content creation services. The quality of service, particularly the content produced, left much to be desired. What's more, the advertising strategy was ineffective, and I managed to achieve better results independently. Customer service was lacking, and my requests seeming to be neither respected nor adhered to. Unjustified charges were another major issue, and the refusal to refund my unused budget upon contract termination added to my dissatisfaction. I felt that the value I received for the money I invested was extremely poor.
Pros:
The one aspect I did appreciate about my experience with Marketing 360 / MADWIRE was their initial work on creating my website. Despite some communication delays on my part, the final product was visually appealing, and I was genuinely pleased with how it turned out. This, however, was the only part of their service that met my expectations.
Cons:
Lack of Transparency: I was genuinely frustrated with the unclear communication about the costs of services, especially regarding content creation charges. I couldn't believe how much was being charged for short blog posts, especially given their subpar quality.Quality of Service: I was unhappy with the level of service I received. The quality of the content produced by the company was disappointing, and the advertising strategy proved to be ineffective. I was even able to achieve better results on my own.Customer Service and Communication: I felt blamed for the slow pace of communication and believed that my requests were neither respected nor adhered to. My account manager, despite their role, wasn't able to deliver tangible results.Refunds and Billing Practices: I was infuriated with what I saw as unjustified charges, especially related to content creation and the unused advertising budget. The company's refusal to refund the unused budget upon contract termination added insult to injury.Website Shutdown: To top it all off, they shut down my website as soon as our contract was terminated.
Marketing 360
Comments: I would totally recommend this software for upcoming businesses to boost their digital sales
Pros:
It has really helped boost my sales and that of my team because of its features like social media integration where it boosts my numbers up and converting more sales
Cons:
I feel like where i did not have a good experience is with the customer care. They are really slow
Madwire Response
8 months ago
Isaiah, Thank you for taking the time to share your experience with our product. We are thrilled to hear that it has helped boost your sales and the sales of your team. We appreciate your support and we will continue to work hard to provide valuable features that can enhance your business goals.
DO NOT ever use them! they will only hurt your business 0% ROI
Pros:
DO NOT EVER USE THEM! they will hurt your business more then help it. they built me a site, did some ads, the ads had a 0% ROI while the site they are now shutting down and forcing me to pay another 3000 to transfer it! this is a SCAM
Cons:
they will lose all your money. they will provide you with website then one day shut that website down and tell you they are no longer providing that platform so you need to pay them thousands to get your site back
For Marketing
Pros:
Good software that is easy to use, very fluid with clean features. With their support team we are really well looked after
Cons:
At the beginning it was a little complicated in terms of using its interface but over time it became easy
Madwire Response
8 months ago
Lamine, Thank you for taking the time to share your experience with our software. We are glad to hear that you found it easy to use and appreciate its clean features. Our team works hard to provide a seamless and fluid experience for our customers, so it's great to know that we have met your expectations. Thank you for choosing our software and for your positive review. We truly value your feedback and look forward to continuing to provide you with the best possible experience.
Does nnot know SEO or how to use Pay per click properly.
Comments: Learning many marketing companies know less than a freelance guy.
Pros:
Nice people. They do well explaining to someone that knows nothing.
Cons:
Education on marketing that I came for.
Very useful software
Pros:
Very easy feature,Easily knownUsing very smoothly
Cons:
Full satisfied and very useful this software in routine work life
Madwire Response
8 months ago
Thank you for taking the time to share your experience with us. We are pleased to hear that you found our feature easy to use and it has been working smoothly for you. Our goal is to provide a seamless and user-friendly experience for our customers, and we are glad to know that our efforts have paid off.
The awesome Marketing 360 !
Comments: Overall, mine experience with Marketing 360 has been positive. The platform has helped us streamline our marketing efforts and has provided us with the insights we need to make data-driven decisions. While the cost may be a barrier for some businesses, the personalized approach and comprehensive features make it worth the investment!
Pros:
Marketing 360 offers a range of tools and services that help streamline our marketing efforts. From email marketing to social media management to website design, everything we need to reach our target audience is available in one platform. The website takes a personalized approach to their services, ensuring that the solutions they provide fit our specific business needs. The team of experts assigned to our account are knowledgeable and helpful, providing us with advice and guidance whenever we need it. The Marketing 360 interface is intuitive and user-friendly, making it easy for us to manage our marketing campaigns. The platform is well-designed, and it's easy to navigate to the different features and tools. One of the standout features of it is the analytics and reporting capabilities. The platform provides in-depth insights into our marketing efforts, including detailed reports on website traffic, social media engagement, and email campaign performance.
Cons:
The cost of using Marketing 360 can be high, especially for smaller businesses. However, the platform's comprehensive features and customized solutions make it a worthwhile investment and like any new software, there is a learning curve when it comes to using Marketing 360 effectively. However, the team at Marketing 360 provides ample support and resources to help us get up to speed.
It is what professionals require for their projects
Comments: Functional to manage commercial campaigns and reach larger projects that increase internal operations in companies
Pros:
It has what it takes to work on campaigns and evaluate them efficiently. I like this tool because it is one of the most accessible with constantly growing capacities, capable of evaluating clients and taking brands to high levels of efficiencies in marketing areas, in addition to the interfaces is quite fast so the adaptation is much faster
Cons:
There are no bad functions, on the contrary, I consider that the tool is much more accessible, its functions are much easier to handle by novice professionals without ceasing to be efficient
Marketing 360 review
Pros:
Easy to use and made me aware of other things we could be doing.
Cons:
Not a fault with Marketing 360 but did cross over with other tools we are obliged to use so not worth the cost.
The best
Pros:
I like this software because it's easy to use and understand. It allows me to keep in touch with my customers and keep them satisfied - great customer service!
Cons:
It's a very good program, and some of its features need to be improved for the benefit of users.
Madwire Response
8 months ago
Liliane, Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you find our software easy to use and understand, and that it has helped you maintain good communication with your customers. We appreciate your support and we look forward to continuing to serve you.
Manage customers effectively
Comments: Really great software that suits my needs
Pros:
I really like the interface of the software, I adapted very easily to the features
Cons:
Like most of my software, I have not encountered any problems with its use
A useful tool for enhancing the calibre of client service
Comments: It is the software of choice when it comes to usability, and when combined with a strong internet connection, payment processing is quick. The information provided to users is very timely and useful. The customer login, portal, and dashboard are incredibly simple to use and comprehend. I should point out that I come from a younger generation that used technology constantly while growing up.
Pros:
It's a really adaptable piece of software that I immediately picked up on and found to be simple to use. It greatly aided both my professional and personal endeavours. It is crucial that everything functions together and that payments are processed quickly; this programme improves my sales.
Cons:
Even though the customer service is unprofessional and a bit pricey, it's alright. Emails that are not spam occasionally end up there.
User Friendly CRM
Pros:
It’s UX and UI were incredible and allowed me to quickly and seamlessly do the work that I needed to complete.
Cons:
Slightly over priced than some of the marketing CRM’s systems out there.
An efficient marketing tool
Comments: A marketing tool that will undoubtedly improve labor operations
Pros:
What I like the most about this tool is that its functions are adapted to the type of company, what I mean is that it is an all in one marketing tool that allows you to increase sales and has a notification system even by email, It also allows you to store data in a complete way.
Cons:
It is a good tool but it is only available in one language, it would be much better to have more languages to further expand this wonderful solution