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About AuditBoard

CrossComply by AuditBoard is a force-multiplier to help teams meet the scaling compliance needs of their business.

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Pros:

Not Available

Cons:

Not Available

AuditBoard ratings

Average score

Ease of Use
4.6
Customer Service
4.6
Features
4.5
Value for Money
4.5

Likelihood to recommend

8.9/10

AuditBoard has an overall rating of 4.7 out 5 stars based on 407 user reviews on Capterra.

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Ben
Ben
Head of Internal Audit in UK
Verified LinkedIn User
Accounting Software, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The Go To for Internal Audit Management

4.0 9 months ago

Comments: No Internal Audit Management System is perfect but AuditBoard is one of the two best players in the market.

Pros:

Ease of use, continual updates, focus on Internal Audit.

Cons:

Implementation process, workstream module.

Greg
Audit Manager in US
Banking, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

AuditBoard - Audit

5.0 2 months ago New

Comments: Positive. When I have challenges, they're very quick to help

Pros:

User friendly, great visually, customizable, good support. Great for audit.

Cons:

Still some small limitations but the platform is aware and continues to roll out updates.

Ka-On
Chief Audit Executive in US
Information Technology & Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Audit Board

3.0 2 months ago New

Comments: I am okay with the product. But no experience with too many others to compare.

Pros:

I helps make the audits more standardized

Cons:

Difficult to set up and can be complex. Configuration required to meet our needs,

Donna
Internal Audit Specialist in US
Oil & Energy, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

AuditBoard is a great tool for our Company

5.0 2 months ago New

Comments: Our company experience has been good. If we were to implement again, I would take more time in setting everything up initially.

Pros:

Ease of use, multiple resources for self support and access to customer success.

Cons:

The thing I like the least is the control UID naming. The process/subprocess do not add value to the UID but make is long and complicated to remember.

Jonathan
Director IT Audit in US
Oil & Energy, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A happy long term customer

5.0 2 months ago New

Comments: Overall very happy with the product and how it has helped my team gain efficiencies managing our audit workloads.

Pros:

It makes day to day auditing a lot more streamlined. I also like the interconnectivity between modules.

Cons:

The price has come up substantially, and lately more and more self service is being pushed over former white glove help.

Sharon
Controls and Compliance Manager in US
Utilities, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

AuditBoard User Review

4.0 2 months ago New

Comments: I've used it for about a year. I feel there is still a lot to learn

Pros:

The integrated modules. I like that you can set up controls in 1 place and they can be used by the other modules/users.

Cons:

The product is not easily customizable. For example, the policy module cannot be customized to allow the workflow for reviewers to be sequential.

Ryan
SVP Internal Audit in US
Financial Services Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

AuditBoard

4.0 2 months ago New

Comments: Good tool, easy to use, opportunities to enhance data integration and reporting and improve data access governance/administration

Pros:

SOX Hub workflow including interface with control owners for documentation and evidence collection; AuditBoard Sync for real time editing of workpapers within the system

Cons:

lack of segregated user access at admin level when managing multiple types of activities within one instance; for instance, not being able to restrict access to internal audit workpapers from other admins unless you have IA be the admin for the entire platform

Rachel
Director, Audit in US
Financial Services Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good Solutions

5.0 2 months ago New

Comments: Largely positive. Great upgrade to our historical approach of a shared drive to house audit documentation.

Pros:

Lots of solutions for common problems. The help function is very useful as a jumping off point to figure out how to do what I need.

Cons:

Some struggles with evolving with changes. We are long time customers and sometime feel behind the ball catching up.

Rebecca
Senior Financial Analyst in US
Consumer Goods, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Success with AuditBoard

5.0 2 months ago New

Comments: Overall, AuditBoard has been beneficial to our organization.

Pros:

We like the customization and ease-of-use of the product

Cons:

The customer support could be better. The CSMs don't know the technicalities that the Help Desk employees know.

Brandon
Director of SOX Compliance in US
Medical Devices, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great Audit tool

5.0 2 months ago New

Comments: Overall I have had a really positive experience with Auditboard. It's very intuitive and easy to get using the product. Adoption across the organization is pretty quick.

Pros:

Auditboard provides a connected platform to track all the risks, testing and compliance required for my company. It's key feature is that it is all in one single platform.

Cons:

Depending on how deep you want to dive into it, there are complexities you can enable/disable from a permissions standpoint and access. These do get a little technical and cumbersome.

Paul
IT Audit Manager in US
Chemicals, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Auditboard Works Great for Daily processes.

3.0 9 months ago

Comments: I have been involved with this tool, since we first started testing, and was instrumental (from an IT perspective) in getting this implemented into our company. I have also been working with the daily support team to be sure they have the tools they need to be successful. I feel like I have a fairly good understanding of the architecture and the support model for the product and company.

Pros:

The daily working process for audit management is very good. Depending on how the application is configured, you can add different users for different purposes and allow them to see a variety of things. Historical data is fairly easy to capture in dashboards and can be rendered in a variety of ways. Issues are in a separate module, which makes them easy to find and review or reuse as needed.

Cons:

No global search function for topics, documents, etc. Text editing within the work steps is very limited. Additional functionality for bold text, bullets, etc. would be helpful. Recently, it's been a bit buggy as some functionality has broken as a result of updates, which has caused us some minor pain.

Alfredo
IT Audit Manager in Ireland
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Glanbia Auditboard Tenant

5.0 9 months ago

Comments: Really positive experience, everybody in the team is using it seamlessly and in the same manner, ensuring that our quality standard is kept without additional workload.
QA reviews of our audits are trivial thanks to the forms, resulting in a much cleaner environment.

Pros:

Accessibility is key to our global department. Latency is always the same regardless where we are in the world. Another extremely important key point is the superb support we received throughout this year from the team. All responses were tailored to the questions, this is, somebody took the time to understand our question(s) and reply to them in a very professional manner. No canned responses.

Cons:

A number of steps in our methodology are conditioned by the workflow implemented within the tool. Also, automated generation of documentation is something that we cannot use due to the limited functionality. Hardly a headache, we just adapt our process and use the tool in the most effective manner.

Justin
Head of Internal Audit in US
Real Estate, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

AuditBoard is the #1 GRC Tool

5.0 3 months ago

Comments: Overall, its going great. Its streamlining operations at the company and setting us up for future growth.

Pros:

Automation capability, Custom ABI Dasboards for monitoring, single source of truth for process documentation. Accountability and ownership of the controls.

Cons:

Slow response time to fix issues and/or make minor enhancements to the product. Have to submit ideas to the "community" is the standard response when pointing out issues.

Tony
Associate Manager Internal Audit in US
Insurance Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

AuditBoard Experience

5.0 2 months ago New

Pros:

I like the user interface and how easy it is to navigate AuditBoard. Makes it easy to onboard new team members and new business customers.

Cons:

I wish AuditBoard had better reporting and more out of the box reports.

Hunter
Associate in US
Financial Services Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Auditboard Tool Review

4.0 2 months ago New

Comments: Enjoyable to say the least, the product is much easier to use than alternatives.

Pros:

The user experience and ability to navigate the tool is might easier than alternatives.

Cons:

For our shop as we have grown it has been a bit of a struggle to make changes to our environment ourselves and have rather needed to work with AB support members more often than not.

Anonymous reviewer
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

General Review from SOX Manager

5.0 2 months ago New

Pros:

Convenient workflows and PBC coordination to optimize testing efficiency. User experience is very straightforward.

Cons:

There are areas of opportunity for increasing resource planning efficiencies versus visual import/exports. Seems like this is coming in 2025, though!

Brandon
Director in US
Hospitality, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Go for the best

5.0 2 months ago New

Comments: Great, best software that I have used over my career.

Pros:

Easy to use, stakeholders get the software. Its intuitive.

Cons:

Sometimes have issues with data refreshing for dashboarding, but support is generally quick to resolve.

Trevor
Sr. Auditor in US
Military, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

AuditBoard Review

4.0 4 months ago

Comments: Overall, I really like AuditBoard. I have people on my team who have come from other platforms who agree, and those who wish AB would do things the way their old platform did, but I generally like the product. It has made auditing much more organized and streamlined.

Pros:

Before AuditBoard, we worked on SharePoint, Excel, and several other platforms to get through an audit, and even then it was a manual process to review and plan for the next year. Now AuditBoard makes everything in the process, from planning to remediation, much easier.

Cons:

I've used AB for more than 4 years now and lately it has felt that the focus has moved away from improving its core products in order to build out the ecosystem. There are a bunch of small quirks in its core products, like SOXhub. When I've brought these items to the attention to the helpdesk and consultants, the response is always "suggest it as an idea in the community". This used to be a viable solution, but now I've had ideas out there for more than a year with dozens of "Kudos" (read: "likes") and comments from other users. Even AB staff have commented on a few saying that they've shared the idea and nothing ever happens. There used to be QOL updates at least monthly and now it seems like the community is largely ignored. It might just be my feeling though.

Dave
Manager Internal Audit in US
Warehousing, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best platform for audit

5.0 6 months ago

Comments: I've used AuditBoard for 3 years now, after having used other audit tools in the past. While AuditBoard is not perfect, it is absolutely the best audit tool out there!

Pros:

I love the ease of use and how it keeps everything together for the audit team and auditees. The ability to provide access to external audit to alleviate the need to provide testing and documentation.

Cons:

The report management is not the greatest, and you have to (for the most part) create your own dashboards which is not always the easiest.

Karen
Sr. SOX Accountant in US
Banking, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great Audit Tool

5.0 9 months ago

Pros:

I've been using Auditboard for the past 7 years, and it's been a great tool for SOX Compliance. We have established a great relationship with Auditboard, and have always gotten great support from them. With Auditboard, users are able to access documentation with ease. The user interface is extremely user friendly, and easy to navigate.

Cons:

Narrative integration is great, however, the initial linking is a bit painful and time consuming to do.

Lesley
Manager in Taiwan
Electrical/Electronic Manufacturing, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Streamline audit process and one single data

4.0 6 months ago

Comments: One single data in AuditBoard. save time to check version in each other's laptop
WorkStream function is super useful for approval workflow, document request, or communicate with business owners

Pros:

All data are connected and real-time. WorkStream function are extremely useful and applied in several modules. Audit log is helpful and important to track who did what

Cons:

Dashboard does not fit company need. need to customize ourselves

Kaustubh
Director, SOX in US
Financial Services Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Loyal SOX Hub Customer

5.0 2 months ago New

Comments: only positive. the support from the team is great

Pros:

SOX Hub is very easy to use, good interface, ABI dashboard - both out of the box as well the customizable option is a plus

Cons:

lag time to open pages/screens. I would also like another field or two for searchable names/lookup. Currently for issues management, we struggle with the 2 name-fields.

Loren
Financial Analyst - Internal Audit in US
Food Production, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

AuditBoard Survey

5.0 2 months ago New

Comments: Our team has loved using the system and appreciate the employees that are always willing to help us out.

Pros:

How user friendly the software is. It allows us to work seamlessly with our BP's and have all our documentation in one secure location.

Cons:

How that aren't a lot of capabilities to tailor our specific business needs to modules.

Andrea
Security Compliance Analyst III in US
Oil & Energy, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great for audit repository and user access reviews

5.0 2 months ago New

Comments: 10/10 with the product and customer service.

Pros:

I like how easy it is to organize and maintain controls, test results, workpapers, and recall the evidence that was requested and submitted for each control. I also like how easy it is to create workflows for user access reviews.

Cons:

I don't like that you cannot create sub workflows that are triggered based on the responses of the main workflow.

Janelle
Analyst II in US
Financial Services Software, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Ease of use

5.0 2 months ago New

Comments: Very easy to use and our support is awesome!

Pros:

I enjoy the ease of learning and teaching the product. I also like the ease of creating a report and new tools like visualizations and dashboarding.

Cons:

Limitations on reporting/dashboarding based on preexisting fields