Unified Commerce Platform Reviews

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  • Ease of Use
  • Customer Service Software

About Unified Commerce Platform

A single platform, omnichannel approach to deliver customer-focused commerce from order to fulfillment, in weeks or months.

Learn more about Unified Commerce Platform

Showing 12 reviews

Marc C.
Apparel & Fashion
  • Overall Rating
    4.5 /5
  • Ease of Use
    4.5 /5
  • Features & Functionality
    4.5 /5
  • Customer Support Software
    4.5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014

"RetailPoint POS"

Pros: Easy to use, stupid proof, easy customization and ther are different price options.

Cons: There is not a thing I don't like about the product.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014
Alisha B.
Assistant manager
Apparel & Fashion, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 10/12/2016

"Perfect"

Comments: This product is wonderful. My employees can easily use. Training on the program was a breeze, great for a small clothing business!

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 10/12/2016
Megan S.
Owner
Apparel & Fashion, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    Unrated
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 09/10/2016

"Excellent"

Comments: This product is wonderful. My employees can easily use. Training on the program was a breeze!

Pros: Functionality is wonderful

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 09/10/2016
Janice P.
Electrical/Electronic Manufacturing
  • Overall Rating
    4.5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3.5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014

"J. Pom Review"

Pros: The ease of use makes ringing up purchases infinitely easier than an outdated registrar system.

Cons: Sometimes the application will freeze on the terminal, but it rights itself with a reboot. A clean operating system will ensure that the software doesn't stay down for long.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014
Sherry F.
Retail
  • Overall Rating
    5 /5
  • Ease of Use
    4.5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014

"Retail POS Review"

Pros: It's compitent, reliable, and fair priced. The representatives are friendly and knowledgable

Cons: I like everything about the product and have never had any problems.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014
Abe K.
Retail
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/12/2014

"POS Review"

Pros: The product is easy to use and has a good support network.

Cons: The cost of the product. There are cheaper products out there in the market.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/12/2014
Kin fung L.
Manager
Wireless
Used the Software for: 1-5 months
  • Overall Rating
    3.5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    3 /5
  • Value for Money
    3.5 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 12/09/2016

"Easy and user friendly POS"

Pros: User friendly, anyone can use the software with little computer expertise

Cons: More reporting options would have been useful. The stock reports were useful as well as checking the value and quantity on hand was helpful. A feature with expiration dates maybe very helpful especially for business that has a shelf life on their products

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 12/09/2016
Mark N.
Retail
Used the Software for: 1-5 months
  • Overall Rating
    3 /5
  • Ease of Use
    2.5 /5
  • Features & Functionality
    2.5 /5
  • Customer Support Software
    3 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014

"BUBBAGUMP SAYS"

Pros: Customer service is exemplary and they are willing to work through issues.

Cons: Loading the software is truly not easy or intuitive and requires IT help.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014
Gloria G.
Health, Wellness & Fitness
  • Overall Rating
    4.5 /5
  • Ease of Use
    4.5 /5
  • Features & Functionality
    4.5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014

"Retail Point"

Pros: I like the speed, quality of service and customer service assistance.

Cons: I dislike the cost of service and limited availablity for all my clients.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/12/2014
Edward F.
Owner
Apparel & Fashion
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 12/07/2015

"Easy for my employees"

Pros: Ease of Use. The tech support is excellent. I really like the buttons for easy sale items

Cons: Nothing at this time. Waiting for the update to come in

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 12/07/2015
Josh H.
Owner
Retail
Used the Software for: 6-12 months
  • Overall Rating
    4.5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/09/2016

"I used this software when working in retail"

Pros: This software came was very useful during holiday season when we had a lot more customers than we could handle. It drastically cut waiting their time because we were able to check people out very quickly. As a result we had many satisfied customers instead of frustrated and impatient customers.

Cons: It is pretty expensive especially because there are many other products out there that can do the same thing.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/09/2016
Justin S.
VP of Digital
Leisure, Travel & Tourism, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 17/08/2016

"VP of Digital"

Comments: The Enspire Commerce Platform replaced three of our point solutions (best of breed) with one single solution. They are our Order Management (integrated to Magento), Point of Sale (4 stores) and PIM. They also manage our EDI with our major wholesale customers. They have a very consultative approach and are supply chain and retail experts. We struggled to find a platform that could manage all three of our channels (ecom, brick and mortar and wholesale). They are a real partner that cares about our business.

Pros: Single platform with multiple solutions. We took a crawl, walk and run approach with their software. We implemented OMS, followed by PIM and then POS overtime. Hence very modular and very easy to use. It is so simple for our users. We are a high end luxury brand and our resources are not IT Savvy. So we like their cloud offering. The solution is extremely affordable.

Cons: If we need to customize the solution for our business they have a standard release cycle which does not always fit our time line.

  • Reviewer Source 
  • Reviewed on 17/08/2016