--- description: Get detailed information about BroadVoice Cloud PBX usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BroadVoice Cloud PBX Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [BroadVoice Cloud PBX](/software/146949/cloud-pbx) # BroadVoice Cloud PBX Canonical: https://www.capterra.co.il/software/146949/cloud-pbx Page: 1 / 2\ Next: [Next page](https://www.capterra.co.il/software/146949/cloud-pbx?page=2) > Stay connected anywhere with high-quality and reliable cloud-based business phone systems, including phone, SMS, video, and chat. > > Verdict: Rated **4.4/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BroadVoice Cloud PBX? Small-Medium-Enterprise Business ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 30 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Broadvoice - **Location**: Northridge, US - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact BroadVoice for pricing information or a quote - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Alerts/Notifications - Audio/Video Conferencing - Automated Attendant - Automated Routing - Automatic Call Distribution - Call Center Management - Call Disposition - Call List Management - Call Recording Software - Call Reporting - Call Routing - Call Screening - Call Tracking Software - Call Tracking Software - Call Transfer - Chat/Messaging - Chatbot Software - Communication Management - Computer Telephony Integration - Conferencing - Contact Management Software - Customizable Reports - Employee Scheduling Software - File Sharing Software - File Transfer - For Call Centers - IVR - Labor Forecasting - Live Chat Software - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - PBX - Performance Metrics - Queue Management - Recording - Reporting & Statistics - Reporting/Analytics - Ring Groups - Role-Based Permissions - SIP Trunking - SMS Messaging - Third-Party Integrations - Two-Way Audio & Video - Virtual Extensions - VoIP Software - Voice Mail ## Integrations (3 total) - Microsoft Outlook - Microsoft Teams - Salesforce Platform ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Telephony Software](https://www.capterra.co.il/directory/30084/telephony/software) ## Related Categories - [Telephony Software](https://www.capterra.co.il/directory/30084/telephony/software) - [VoIP Software](https://www.capterra.co.il/directory/30940/voip/software) - [Business Phone Systems Software](https://www.capterra.co.il/directory/31101/business-phone-systems/software) - [Unified Communications Software](https://www.capterra.co.il/directory/31035/unified-communications/software) - [Cloud PBX Software](https://www.capterra.co.il/directory/31102/cloud-pbx/software) ## Alternatives 1. [VoIP.ms](https://www.capterra.co.il/software/203084/voip-ms) — 4.8/5 (697 reviews) 2. [Nextiva](https://www.capterra.co.il/software/175788/nextiva) — 4.6/5 (914 reviews) 3. [Microsoft Teams](https://www.capterra.co.il/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 4. [Wildix](https://www.capterra.co.il/software/218251/wildix) — 4.7/5 (209 reviews) 5. [Ringover](https://www.capterra.co.il/software/169627/ringover) — 4.7/5 (858 reviews) ## Reviews ### "Avoid Broadvoice if you're a small solo business." — 1.0/5 > **Ryan** | *23 February 2025* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Initial pricing seemed decent compared to competition. Call quality was decent. > > **Cons**: Mobile apps are extremely buggy. Support can go days to a week without responding which is horrible when your business depends on a non working voip line. I assume larger volume customers are getting priority service while small businesses like myself get ignored. Account fees increased over the years. Account contract keeps getting auto renewed which is actually illegal here in Wisconsin. > > Things started out great years ago. Pricing was decent, call quality was good. Now my account price almost doubled and I had to negotiate a smaller package with support. Then my call quality started to fail. Currently I can't receive calls at all. Support is extremely slow and in many cases they seem to be ignoring my support tickets. I'm ready to port my number out and leave. This is a horrible phone service. ----- ### "Great Product supported by an even greater team" — 5.0/5 > **King** | *29 June 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: This software provides the highest quality, with dependable and trusted service. The feature and benefits are easy to use and the value for price paid is phenomenal. We were able to double the number of phones for the same prices as what we were paying another provider. > > **Cons**: The product was so easy to set up and use and the training provided was great. Can't find anything that I do not like about this software. ----- ### "Broadvoice should be an option you look at\!" — 5.0/5 > **Chris** | *22 June 2021* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Broadvoice Bhive / Cloud PBX is a great, easy to use UC software application. It's easy for the customer and it's easy for the administrator and/or I.T. person to navigate through and use. With all of the major features needed in a UCaaS platform, Broadvoice combines great functionality, and use on cell phones desktop, laptop and ipad. > > **Cons**: Interface could be designed a little better, more eye appeal, but overall it works great and no issues. > > I love Broadvoice's Cloud PBX from top to bottom. A solid product and very highly recommend it. ----- ### "Great Offering for Cloud PBX" — 5.0/5 > **Mark** | *28 July 2021* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: Simple to use, deploy and manage. Has served us well for many years. > > **Cons**: What I wanted improved seemed to be addressed in B-Hive. We migrated to that offering now. > > Outstanding customer service and design. ----- ### "Admin & IT Broadvoice review" — 5.0/5 > **Donald** | *6 July 2021* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Customer Support, Functionality \& issues are resolved usually with a single phone call. There was even a feature i didnot like that was changed. > > **Cons**: The problem has been resolved there was a period of time where the system would go down. that has not happened in nearly a year. > > The system works seamlessly, the company is quick to answer questions, perform walk-throughs and make sure if there is an issue it is resolved. I can not stand "I will get back to you" support like most services today where you have to submit a ticket and wait. BV responds immediately on the phone with a knowledgeable support person. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.il/software/146949/cloud-pbx?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/146949/cloud-pbx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data