Hexnode UEM Reviews

Easy use UEM solution

Comments: Hexnode UEM is easy to use and is best for mac. I would recommend this software to everyone looking for an MDM with these features.

Pros:

Hexnode UEM is one of the easiest MDM software to familiarize. Well-prepared documentation helped us follow quite quickly. Moreover, any doubts regarding the software can be clarified with their friendly and knowledgeable customer service team.

Cons:

Hexnode for windows was not upto mark compared to mac. Occasional bugs sometimes cause problems.

Alternatives Considered: Jamf Pro

Switched From: Jamf Pro

Reasons for Switching to Hexnode UEM: Pandemic scenario posed a WFH issue where we had to manage the devices remotely. So, we thought of trying out the Hexnode free version. Soon enough, we were convinced of its capabilities and subscribed for the same. Though we faced slight issues due to occasional bugs, we could clear it out with the help of the support team.

Great easy to use MDM

Comments: Wonderful

Pros:

Easy to use and setup. Wonderful tech support

Cons:

Need ability to purchase varied licenses for different clients

Alternatives Considered: Jamf Pro and Miradore

Reasons for Switching to Hexnode UEM: They setup and spent an hour helping even though I was just a trial customer at the time.

A product with a great UI that requires some backend tweaks to make the product more stable.

Comments: Overall, a good experience. Would recommend it to SMBs who are just getting into UEM. Might not be the best for large Enterprises.

Pros:

The UI is amazing and very intuitive. Setup is a breeze.

Cons:

Some features do not work as expected due to the lack of thoroughness in the backend stack.

Alternatives Considered: Cisco Meraki and Workspace ONE

Reasons for Switching to Hexnode UEM: Ease of use and good UI.

Awesome Product, Great Price, Fantastic Support

Comments: I use Hexnode to lock down the iPads in my stores to only display a catalogue of items to my customers. The tool works easily and is very simple to set up and run.

Pros:

The platform is pretty handy and is compatible with a wide range of devices. Several of our offices across the nation use different types of devices, so this really helpful in our scenario.

Cons:

I am absolutely happy and satisfied with the product and services. I have no complaints whatsoever.

Alternatives Considered: Scalefusion

Switched From: Esper

Reasons for Switching to Hexnode UEM: Hexnode is the best device management software compared to all others in the EU region with GDPR compliance.

Great for managing Kiosk devices

Comments: Hexnode is worth every penny you spend if you have similar issues as ours. I will certainly recommend it.

Pros:

Kiosk device management is pretty easy with Hexnode UEM. It has an easy and intuitive portal and interface. Overall, Hexnode is one of the best UEM available for its price.

Cons:

There aren't many dislikes to talk about. Sometimes, the portal takes time to load. However, this happened just a couple of times only.

Alternatives Considered: Intercept X Endpoint

Switched From: Intercept X Endpoint

Reasons for Switching to Hexnode UEM: Hexnode helped us with asset management issues, especially Kiosk device management. Overall productivity is improved.

Hexnode has eased our remote working scenario.

Comments: Hexnode is one tool that does justice to the price. It has been easy to implement and mastering the software took only a few hours. Moreover, any doubts or issues can be raised and the support team will surprise you with their quick response.

Pros:

Hexnode is feature-rich in the Android and iOs platforms and almost all the features are really easy to implement. The enrollment of devices and users has been an easy process and the integration with identity service providers like Okta is a great advantage.

Cons:

Not many negatives faced so far with Hexnode. Additional security for the IT admins to log in to the portal would be better so that more security can be assured.

Alternatives Considered: Jamf Pro and Scalefusion

Reasons for Switching to Hexnode UEM: Hexnode seemed worth and affordable to our enterprise. Moreover, their customer support is amazing. So, compared to other software in market, working with Hexnode seemed more comfortable.

Best for medium sized companies

Comments: Since we expanded our companies to a few more branches, we wanted a Unified Endpoint Management system which can manage devices remotely without compromising on security. Hexnode was able to meet our requirements satisfactorily.

Pros:

The UEM service provided by Hexnode exceeded our expectations through its easy to navigate interface and fantastic technical support it offers. Nonetheless, the best part is the unparalleled value it provides for this price.

Cons:

Hexnode is more or less an above basic UEM product, which is best for medium sized companies, but not for very large corporations. The updates can be late and you may not find some necessary features in lower packages.

Alternatives Considered: Cisco Meraki

Reasons for Switching to Hexnode UEM: Compare your requirements with the features offered and select the plan that suits your needs. We never anticipated Hexnode to cross our expectations, but it did.

Great Customer Service/Knowledge Articles/User Experience

Comments: One word to describe my whole experience is: Easy. Hexnode made it super simple for the small bank that I work at to enroll devices of both Android and iOS, as well as monitor and maintain them effectively. Their support is two clicks away, which is always nice for when I have simple questions that I can't find in their expansive knowledge articles (which is rare..)

Pros:

The layout of the portal as well as the knowledge articles provided for enrolling and managing devices are clear, easy to navigate, and even easier to ask for support with their built-in live chat function.

Cons:

Nothing to complain about really! The pricing is a little steep for Enterprise features per device but it comes with great value.

Alternatives Considered: ManageEngine Mobile Device Manager Plus

Reasons for Switching to Hexnode UEM: They have better support, better knowledge articles, and are just easier to work with in general.

Robust MDM, Does everything I need it to

Comments: A pleasant challenge for a corporation that had no MDM previously. Deployment on Apple devices easy enough with Apple Configurator and later Apple Business Manager

Pros:

The software is easy to use, the single pane of glass for app/device/user management is a dream.

Cons:

Some of the lower tier plans are prohibitive for android MDM, Definitely need to upgrade your plan for smoother management

Alternatives Considered: SimpleMDM

Reasons for Switching to Hexnode UEM: Pricing was better, and at the time MS Intune was not considered at our organization.

Good but a little bit expensive

Pros:

Google SSO integration and apple and non-apple support

Cons:

Unfortunately It's an expensive solution.

Alternatives Considered: SOTI MobiControl and Kandji

Excellent Product

Comments: Love the software. Easy to set up and follow instructions.

Pros:

assigning various policies per device, enabling and disabling kiosk mode with ease and location tracking

Cons:

for first-time users, it might look like lots of features but can easily be learned after you play around the system, nothing else.

Good MDM platform

Pros:

I like that I'm able to remotely control our warehouse scanners using Hexnode.

Cons:

Locating out-of-compliance scanners is a challenge, because the system can't provide finer details than whether a device is within or outside our warehouse.

Great product and service

Comments: Everything regarding device management in our company is now done with Hexnode. It includes security policy enforcement upon device rollout, restricting calls, certain apps and others, and kiosk mode on a few devices and others.

Pros:

Hexnode is available at different pricing levels, you only have to choose a plan that suits your needs. That is, you only have to pay for the things you need and not for the things you don't.

Cons:

The product has a very limited number of YouTube tutorials available. But their help documentation is comprehensive and contains video guides, and they sometimes air informative webinars on certain topics too.

Best customer support

Comments: Hexnode is a wonderful UEM software with excellent tech support.

Pros:

Hexnode has one of the best customer support in the industry. Since we were using a proper UEM for the first time, we were confused initially. But the tech support team helped us with a smooth transition through the software.

Cons:

Nothing so far. For beginners, familiarizing themselves with the software could be a little tricky. But I think that goes for any UEM software.

Excellent for BYOD issues

Comments: I would highly recommend this product for essential UEM services and to solve your BYOD issues.

Pros:

I liked the containerization feature, which helped separate personal and company-related profiles on devices. In addition, advanced restrictions enabled us to stop screen capture and enhance security.

Cons:

Some necessary features are available only in top plans; however, most of them are just basic versions.

A fine UEM with multi-platform capabilities

Comments: Check for the features you want in your system and find the right plan. The experience we have with Hexnode is quite satisfactory and we would indeed recommend this product.

Pros:

Hexnode works in various platforms including macOS, Windows, iOS, etc. We were looking for this feature, but most of the other UEMs had fewer capabilities compared to Hexnode. It was indeed a worthy purchase owing to its usability and exceptional support.

Cons:

Some necessary features are available only on ultra version. Blacklisting of apps sometimes don’t work properly. We could still install the blacklisted apps.

Best UEM solution for Beginners

Comments: The Hexnode team will try their best to help us fix the issues that may pop up, so as a user, we are delighted with the product.

Pros:

Hexnode UEM feels relatively easy to use and navigate. It's simple enough for a beginner while it houses the complex management features that you would look for in advanced solutions.

Cons:

We ran into a few glitches and errors while using the product but most of our concerns were addressed and cleared up by the team, so we do not have any significant grievances.

Alternatives Considered: IBM Security MaaS360

Reasons for Switching to Hexnode UEM: Ease of Use

Easy to setup for someone with a non-IT background

Comments: Overall this is the best MDM I have found and we really like it.

Pros:

Very easy to setup and get going even if you do not have an IT background. IT support is needed to get deep into features. So far it as been very easy to use.

Cons:

Setting up more in depth features requires a technical background

Alternatives Considered: Miradore

Excellent, Intuitive, Easy to Use

Pros:

Intuitive and ease of use. Went thru 3 different MDM's before picking this one. MaaS 360 is garbage compared to Hexnode

Cons:

No 2FA as of yet. But their support is great . Also, the AD option should sync more regularly than once a day.

Avoid at all COST

Comments: literally the worst MDM solution out.

Pros:

Initially this software seemed like a seamless integration to our MDM needs on our Samsung devices. Price seemed good, feature-set seemed perfect. NONE of these were the case.

Cons:

nothing works correctly, except the enrollment that equals added cost. from there it is a disaster.

Great Web UI, an improvement over Maas360

Pros:

It has a remote view feature for iOS, great support, and a super easy to navigate UI compared to Maas360.

Cons:

Not as feature packed as Maas36, but works perfectly for what we need in our organization.

The best MDM around

Comments: Hexnode has been really helpful they have made sure that my needs are met and solved by them. if you need anything additional added to you're platform they will make it possible. i 100% recommend hexnode to my business and clients! it's been a real pleasure working with hexnode.

Pros:

I have been testing/trying out a few MDM tools and this is the best one i have use out of them all! It was so easy to use! Just tick/untcik what you do and don't want the end user to do and that's it you are set. you have so many options to pick from it makes really easy and covenant to setup your devices.

Cons:

the only thing that i didn't was not being able to assign different roles to users, but after speaking to hexnode they implemented this for me so i could make different roles.

They have always been there with support

Comments: control of ipads for 5 grades under one roof. We are a small school and this works for us

Pros:

easy to push apps to elementary teachers. the selections are unlimited. I get all devices in one website

Cons:

Being computer literate. I am still learning how all of this works. They have it set up right. I just don't know how to use all the functions sometimes

Security and Management software for mobiles

Comments: It helps us secure many mobile application which contains the SPI data. The security is good, User Interface is good. It is a very good product.

Pros:

I comes with a very good Security structure for mobile applications. It comes with functionality of secure and wipe. All mobility platforms which includes Windows (deskpto, laptops and phones Phones), iOS, Android , macOS etc are supported by Hexnode MDM.

Cons:

No technical glinche detected as of now, in my knowledge. The support could be better.

One of the BEST MDMS!

Comments: Device management and full control, device monitoring

Pros:

Online portal is extremely easy to use and enrollment process is very simple. Changes made in the portal are applied immediately across all devices. Search function is really thorough and has all of the options that I needed.

Cons:

Remote view feature is sometimes flaky. There can be a delay between the device and in the portal by a few seconds. Sometimes it doesn't work properly, making it unreliable.