TutorCruncher Reviews

Great product for Tutor companies

Comments: The Tutor Cruncher Team especially [sensitive content hidden]
have been fabulous. They are polite and friendly and we recieve quick responses, with helpful information and guidance on how we can get the best from the system. With best practices, little tips and tricks, we can meet many of our business needs and digital transformation aspirations with Tutor Cruncher. They also pro actively contact us and offer to walk us through additional functionality which may fit our business set up. I would highly recommend Tutor Cruncher to a Tutoring Company.

Pros:

It is clear to see that the system has been designed and developed by someone who knows the tutoring world. The functionality and features are fabulous, we got up and running really quick and the benefits it bought to our team were great. We were working quicker with less errors and better communication with our Tutors.

Cons:

We are a small business and cant' afford to pay for the development of our bespoke processes. However, as a start up, there is so much potential for Tutor Cruncher to grow. All of our processes are not currently supported by Tutor Cruncher, however many of our business requirements are met. It is an exciting journey to be on with Tutor Cruncher, as they are open to our feedback and ideas for additional functionality for the system to be driven forward and grow as a product. I cant wait to see additional processes in the future.

TutorCruncher Review

Comments: Overall has been very helpful, allowed us to streamline our process. However, we had to write our own integrations to customize the site for our needs

Pros:

I really like the customizability, and the amount of features offered. Pipeline is great, calendar is great, statistics/analytics that we can see is amazing

Cons:

Sometimes it feels a bit rigid, and would like a bit more customizability. Also if more things were in the API this would be useful, I know you cannot add labels through the API so if the API was fully open this would be helpful in allowing companies have more customizability

TutorCruncher had a great idea, but the future looks shaky.

Comments: TutorCruncher seems to be a small company that is spreading themselves too thin. Their main platform has great potential, but it either works for you or it doesn't. There is no customization unless you hire a developer, but then you have to pay around $200 a month to be able to access whitelabeling and custom CSS. Currently the company is looking to add additional features without fixing old issues that are making their system outdated. We are looking for other options.

Pros:

TutorCruncher is a robust platform with a primary focus of supporting tutoring businesses in the UK. Although our business is located in the US, the platform still does a great job with managing some of the basics. With TutorCruncher, you can offer private and group classes online or in person. You can also automate sending out links (using 3rd part conferencing platforms) for upcoming sessions. You can easily bill your clients and tally up payments for tutors and trainers.

Cons:

TutorCruncher has made it very very apparent that they are focused on increasing revenue. With several of their last updates, you can see that additional charges are going to be added. For example, you can white label the platform, but you have to pay $100 a month for the domain and now they want another $100 to utilize custom CSS... Really???? And the problem is that it is not intuitive whitelabeling.. .you need a coder to get this set up and continue to maintain for you. The next part that has been a massive fail is their attempt to offer a video platform with recorded sessions for students. Their system has been slow, buggy and more expensive than other proven technologies... Instead, they should focus on ALLOWING their integrated video platforms to easy share video recording access... THat would be a huge win for their customers. Everything that is added is based on the UK, so they add new features that really are relevant to the tax system in the UK. (from billing and payment perspective) Now they are thinking about adding in an LMS... Personally this is too little too late. With so many robust LMS options out there and with the poor quality from their launch of their video platform, I feel they are putting their efforts in new ways to generate revenue rather than improving the clunky experience of their current platform. Customer service is poor. If I ever have an issue, I am either told it is a feature that is coming, but never does, or that I need a developer to figure it out.

Love Cruncher, Would Recommend

Comments: Very very positive. They held our hand the whole way through our onboarding process. [sensitive content hidden] went so above and beyond for us, with full honesty every step of the way.

Pros:

I love the transpareny on what is and is not possible. There's too much overpromising in the software space. What it can do, it does the best.

Cons:

There are some functions, like auto compatibility to outside websites that we have been able to manage through third party vendors, but it would be better if everything was in house.

Effective solution for managing your tuition business

Comments: Overall, the team are very responsive and support where they can. The roadmap for the development of Tutorcruncher is interesting and will fix some of the issues I currently have within my business.

Pros:

I have been using Tutorcruncher for 3 years and it provides a great solution for my business. It helps me to schedule and manage my team and clients and the general running of my business. The team are really responsive to queries.

Cons:

There are some features that can be 'clunky' for example, the ability to integrate it with other apps to automate my operations. The payment is also problematic as it isn't always clear on the invoicing what the costs are for, meaning some confusion for my accountant.

Tutorcruncher Review

Pros:

It is easy to use for both tutors and admins. You are able to customise forms which makes it easy to personalise to individual businesses.

Cons:

You don't get notified when people pay with Amex cards and there is an extra charge for these.

Backbone of my company

Comments: TutorCruncher is the backbone of my company and I couldn’t function without the software. All of my invoicing, student jobs, and client details and stored and managed securely in TutorCruncher. Would highly recommend.

Pros:

Being able to professionally handle invoicing for clients

Cons:

There isn’t a feature available that tracks if tutors are submitting their lesson reports late

Tutorcruncher - an excellent tutoring solution

Comments: It was a breeze to use. Information on each tutor and student was easy to both input and recall.
The accounting system is excellent. The whole package is really user friendly.

Pros:

Such an easy system to use. Everything is there at the touch of a button and it is easy to keep track of what each tutor and learner are doing.

Cons:

I couldnt fault Tutorcruncher to be honest. Once I had worked out what each section could do and linked to I found the whole set up really easy.

Highly recommend for tutors and businesses alike

Comments: Very positive. Issues addressed quickly and efficiently.

Pros:

Easy to use, with a plethora of features designed to make admin as easy as possible. Automated invoicing with Stripe support, integrated lesson spaces, lesson reminders and admin areas. Easy to access support from the developers

Cons:

Nothing to mention - does everything we need it to do, and developers happy to take on suggestions.

Great platform

Comments: so far, I am really happy about the platform.

Pros:

very practical platform for tutoring business with everything in 1 place,

Cons:

a lot to learn and lots of settings to put in place but the customer helpdesk [sensitive content hidden] has been very helpful so far . Thank you :)

Review of using TutorCruncher

Pros:

1. Efficient Tutor Management: Provides a centralized platform for managing tutors, Their availability allows us to easily assign tutors to students based on their expertise and availability, ensuring efficient scheduling and reducing administrative overhead. Streamlined Communication: Facilitates effective communication between tutors, students, and parents. They will send class reminder daily, share resources, and provide feedback directly through the platform, enhancing collaboration and keeping all relevant parties informed. Customization and Scalability: Highly customizable, allowing us to tailor the specific tutoring needs.

Cons:

Limited Customization for Advanced Needs:There may be limitations when it comes to advanced or highly specific requirements. Some of the requirements can't be set to the platform. Technical problem: There is maintenance when I use the platform, sometimes is disturbs my work and I need to wait until maintenance has finished.

Game changing if you run a tutor agency in the UK

Comments: Excellent. I have met several members of the team and the support is very responsive. I am set on using this software now and pleased to see the innovations taking place and know they have ambitious future plans and are keen to listen to user feedback and ideas. Many thanks!

Pros:

Once set up and you have got your head around all the functionality the basic day to day processes are very simple. You get great weekly analytics summaries of how the business is progressing (although a monthly summary email would be also really useful!) and the invoicing system works well for tutors and parents.

Cons:

Some of the analytics on the dashboard could be more detailed. I would like the option to view turnover and profit figures inclusive of the Stripe fees. Plus the ability to clearly compare a certain period this year with last year's data to aid analysing business progress. (like Xero offers). Finally if there was a way to add a business forecasting feature to see how the business does against projections would also be really useful and save me time and expense having to do all this manually outside of the platform on spreadsheets.

Use of Tutor Cruncher for Online Business

Pros:

Tutor Cruncher has helped us to clearly store and track all of our lesson delivery in one place that is clear for all of our tutors to review and then also write lesson reports for.

Cons:

It would be great to have better payment integrations for international currencies and also for there to be a better log of lesson durations on the attendance report button for clients to view

A brilliant system for helping with our administration.

Pros:

It is very user-friendly and easy for administrators, tutors, students and clients to use.

Cons:

Some of the functions can be a little clunky and slow. Also, at times it can be confusing how there are a few different ways to do the same task.

TutorCruncher Review

Comments: Positive experience overall, and happy with the product.

Pros:

Excellent for next level of tutoring company, when management of lessons and invoicing becomes too much for manual solution.

Cons:

Can be tricky to setup initially, and fees fairly high.

The Administration Behind Tutoring

Comments: I would describe my overall experience with TutorCruncher to be positive and pleasant.

Pros:

Responsive customer service and continual upgrades.

Cons:

The time zone of the team is much different than MST.

Tutorcruncher is great!

Comments: My experience has been great. Tutorcrcuncher has covered a lot of my tutoring business needs.

Pros:

Tutorcruncher is easy to use and a great powerhouse to running a tutoring business.

Cons:

I do not like the amount of time it may take to speak with someone about any concerns.

Happy Business Owner

Comments: Fantastic overall. Love all the features to make life simple.

Pros:

Makes life simple. Works out hours and pay for tutors and parents immediately.

Cons:

It can be clunky at times especially during periods of maintenance.

Easy to use platform

Pros:

The initial reason I started to use Tutorcruncher was to take payments that are split by Stripe. A huge part of my job before Tutorcruncher was chasing payments, now that students save their card this is a rare job for me. I also love being able to see all the statistics, how many students are on our books, how many jobs are running and the income each week/month.

Cons:

Occasionally things come up that the system isn't able to do. For example when all my teachers put their prices up in January I had to go through every student individually and change the rates.

TutorCruncher

Pros:

Easy to upload new clients to the scheduling calendar.

Cons:

When you need to delete students on calendars when they have not been 'repeated' when scheduling. Time consuming deleting individual sessions on the calendar.

Tutor Cruncher is a game changer.

Comments: I am impressed with Tutor Cruncher. It has many functionalities and I am sure I have not scratched the surface yet. We are delighted that we have moved to this new system. Thank you for all the help getting us up and running within our tight deadline.

Pros:

Split payment functionality Online support for three month/ video support on demand.Willingness of the development team to consider new ideas/ improving the platform.Separate branch can be added. Global log ins for tutorsAutomations are amazingTemplates are AWESOME

Cons:

No option to pull forecasting data.Stripe tale 7 working days to process payments + 2 days deferred payments - this has upset some tutors.I cannot schedule term time only lessons for the whole year.Development takes a long time but worth it.Support for tutors would be amazing.No break down on tutors pay as to which business paid which amount on payment notice.It would be great to have to option to adapt the templates before sending rather than editing the master each time. Our jobs vary a lot so it would be good to have that flex.

Game Changer: Simple, Fast and Easy to Use

Comments: Really good customer support. It makes managing large teams of tutors, the sales pipeline and the recruitment process a breeze.

Pros:

The split payment system is brilliant - it make accounting much easier.

Cons:

I'd like to be able to more easily edit the look and feel of TutorCruncher to customise it to my own brand.

Simplicity

Pros:

Ease of use and functionality of the service

Cons:

Ability to navigate around the website.

Really impressive system/support

Comments: Really flawless. Made our work so much easier e.g. lots of handy tools like SMS reminders that boosted attendance

Pros:

How helpful our designated client manager was. Always really prompt in her responses and support!

Cons:

N/A

Very satisfied! Big recommendation for everyone scaling up their tutoring business

Pros:

The best thing is the very helpful customer service. They help with every frustration.

Cons:

They don't have a package feature which we offer