17 years helping Israeli businesses
choose better software

Blackboard Learn Reviews

About Blackboard Learn

Low-maintenance, modern & simple. Blackboard Learn is a market-leading LMS redesigned in collaboration with the education community.

Learn more about Blackboard Learn

Pros:

Integration: Blackboard Learn integrates with other tools and platforms, such as Google Drive, Microsoft Office 365, and more, making it easy to share and access course materials.

Cons:

I'm paying for the courses because institutions are supposed to pay for the use of the platform. But it happens frequently that the platform is down.

Blackboard Learn ratings

Average score

Ease of Use
4.0
Customer Service
4.0
Features
4.1
Value for Money
4.1

Likelihood to recommend

7.5/10

Blackboard Learn has an overall rating of 4.2 out 5 stars based on 522 user reviews on Capterra.

Have you used Blackboard Learn before?

Share your experiences with other software buyers.

Filter reviews (522)

Abhuday
Abhuday
Assistant Professor in India
Verified LinkedIn User
Education Management, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Easy and flexible learning management system.

5.0 2 years ago

Comments: Students are satisfied with it.

Pros:

It has very strong and fast customer support service.

Cons:

It's bit costly and there are no free version.

Jocelyn
Student in US
E-Learning, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

An Honest Review of Blackboard

4.0 8 months ago

Pros:

Blackboard was the tool faculty used most to relay any information about grades, curriculum changes, and other announcements. It made it easier to navigate individual courses, especially in the circumstances in which I needed to miss class. I used Blackboard for four years and could not have survived college without it.

Cons:

I think the biggest con of Blackboard Learn is the esthetics. Unlike other learning management systems such as Canvas, the Blackboard Learn interface simply feels a little more outdated. That being said, with this being my main con, it was overall a wonderful tool in my undergraduate education.

Katie
Teacher in Canada
Individual & Family Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Blackboard learn- a need for updates

3.0 last year

Pros:

Easy to create tests and assessments and grading them. Things were laid out and easy to find.

Cons:

Looks old and outdated. Needs to be cleaner and conscise.

Mark
Adjunct Profesor in US
Higher Education Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Blackboard Learn

4.0 10 months ago

Pros:

The flexibility to update information and make changes to coursework is good. If a student publishes an assignment, such as a paper, incorrectly I am able to reset the assignment on an individual basis without opening it up to the entire class.

Cons:

With the more frequent use of mobile devices, Blackboard needs to be more mobile-friendly. Some screens, such as the grade book, offer limited functionality when accessed on a mobile device such as an iPad.

Sam
Supervisor in US
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Easy for daily use

5.0 5 months ago

Comments: Overall, the ease of use and the ability to have so much content in one place makes it a great product.

Pros:

Blackboard learn is easy to use both for teachers and students.

Cons:

Sometimes you have to use four or five clicks to get where you want to go.

Jenna
Teacher in US
Education Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Blackboard Daily!

5.0 6 months ago

Comments: Very happy with the ease of use and quickness to complete work.

Pros:

Blackboard is so easy to use. Posting assignments, having discussions and accessing materials is so simple to do.

Cons:

Nothing was wrong with the program itself.

Cooper
Office Manager in US
Health, Wellness & Fitness, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Crissssp and Clean

5.0 9 months ago

Pros:

The layout, the crispy clean look and feel it has. Blackboard has come along way and they just keep getting better and better.

Cons:

I feel like there was something missing that I couldn't put my finger one but overall such a great product!

Zoha
Zoha
Student in UK
Verified LinkedIn User
Writing & Editing, Self Employed
Used the Software for: 1+ year
Reviewer Source

Software that manages higher education

5.0 last year

Pros:

Features allow you to have access to learning resources such as online textbooks as well as keep track of notes lecturers have made available to you.

Cons:

There is nothing I dislike about blackboard

Rachel
Rachel
Learning Experience Researcher in US
Verified LinkedIn User
E-Learning, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A helpful LMS from the student perspective.

3.0 2 years ago

Comments: I think that overall it was functional and did the job. I think there is room for improvement, but it functions in the way you'd expect from an LMS.

Pros:

I liked that you could set it to send reminders about when upcoming assignments were due. It was very helpful from that perspective.

Cons:

I thought the user interface was clunky and needed work. It was sometimes hard to navigate and there would often be times where students would have to ask how to do something in the platform.

ZAiN
ZAiN
QA in Saudi Arabia
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Industry Standard LMS

5.0 2 years ago

Comments: Blackboard integrated seamlessly with our current system, Microsoft Teams

Pros:

With an established ecosystem and many tools available, Blackboard is my go to LMS for schools and other educational institutions

Cons:

Blackboard is a bit pricey, however you get a polished piece of software.

Newkirk
Public Services Librarian in US
Libraries, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Blackboard Learn for Aiken Technical College's Embedded Librarian Program

5.0 2 years ago

Comments: I post announcements about our Library's online resources and also monitor a Discussion Board thread called "Ask a Librarian." I get plenty of questions in the Discussion Board and also in response to the announcements, especially closer to assignment due dates.

Pros:

I can post a variety of media in the Announcements section and in the Content Areas. The more options I can give students to access the information they need, the better.

Cons:

There may be a way to do this and I haven't figured out how yet, but I would like to be able to transfer a whole content area from one course to another instead of starting from scratch each time.

Eduardo
Eduardo
Student in Mexico
Verified LinkedIn User
Renewables & Environment, Self Employed
Used the Software for: 2+ years
Reviewer Source

Blackboard, learn in a complex fashion

5.0 2 years ago

Comments: If you compare this to operating systems, blackboard provides a more linux/windows experience. The platform is robust and complex with a lot to offer, but this pro at the same time makes it a downside since it is not user friendly compared to other market competitors. As a student who used it for 3+ years. I understand and appreciate what the platform provides but I prefer simplicity over complexity.

Pros:

The big scale design of the platform is ideal to have all your academic needs in one. Access to a combine calendar allowing for easy visualization of homeworks, projects and tasks. Easy view of currents classes and course materials. With the years of experience this platform is reliable and complete.

Cons:

Even though the complexity is robust, sometimes it can be overwhelming for students and ease of access across the platform is not the best compared to other market competitors.

Rachel
Student & TA in US
Education Management, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

An effective tool, worth the cost

5.0 last year

Pros:

Blackboard is a well-created product that is easy to navigate for both administrators and students. It was intuitive to follow the flow a path to find content needed at a given time. There was no confusion to find lecture notes, grades, or messages from an administrator. I have used multiple learning management systems, and BBL is my favorite

Cons:

Blackboard was more costly than other competitors, so our organization had to transition tools because of this.

Maneeha
Student in UK
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Blackboard learn

4.0 2 years ago

Comments: Useful as a student to have assessments and feedback from multiple courses in one place

Pros:

Easy to use and have multiple modules from different courses all accessible in one place which helps me stay organised

Cons:

Could be better if the interface was more intuitive or there were more demonstrations on how to use it as a student

Bethany
Accountant in US
Accounting Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Used as a Student

5.0 last year

Pros:

All of my online college courses were in Blackboard.

Cons:

If you use the back button during a quiz sometimes it would end your quiz

Verified Reviewer
Verified LinkedIn User
Photography, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Blackboard Learn is a Bit Outdated

4.0 2 years ago

Comments: Considering the price point and many good features, this is still a good platform to manage online courses. There are just some features that need innovation.

Pros:

The ease of use is a very great feature of this software. Adding and managing online courses and lessons is a breeze. The import/export function of the test maker built in the software is also a plus.

Cons:

The interface feels a little bit outdated as compared to other LMS.

Dave
Customer Service Representative in Philippines
Outsourcing/Offshoring, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Blackboard Learn experience

5.0 2 years ago

Comments: My overall experience with this software is great and makes me more efficient in learning

Pros:

What I like most about this software is that it is perfect for asynchronous learning and easy to navigate as well

Cons:

None that I can think of in this software

Alisha
Account Representative in US
Business Supplies & Equipment, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Blackboard Learn Review

5.0 2 years ago

Pros:

I use it for school and it is very user friendly and helpful.

Cons:

Nothing, it is good as is. I do not further comments

Linda
teacher in US
Education Management, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Blackboard for online learning

5.0 2 years ago

Comments: I think it's a good product for virtual learning. My students feel comfortable navigating the system and monitoring progress.

Pros:

It is easy to add content. I like the way the "Plan" (calendar) is set up better than Canvas.

Cons:

You are unable to copy content, announcements, assignments and quizzes from one course to another. An administrator must do it.

George
Product and Customer Development in UK
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

From university lectures to virtual training seminars - great multipurpose tool

5.0 2 years ago

Pros:

Easy to set upNot a steep learning curve

Cons:

For those not too familiar with it, may find getting set up and accessing archival slides/training presentations a bit difficult

Diego Martin
Diego Martin
Marketing Analyst in Peru
Verified LinkedIn User
E-Learning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

An intuitive software

5.0 3 years ago

Comments: The software is amazing. I have not have any problem with it even when I have had difficulties with my internet connection.

Pros:

Blackboard is one of the most easier and intuitive softwares that I have ever used. I really like it because its videoconferencing platform is really easy to use and has a very powerful tool called "Safe Assign".

Cons:

The software could improve its social learning by creating an environment where all the students enrolled in a classroom could post and share any doubts, news, and even discuss about various topics.

Sriram
Associate Professor in US
Education Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Blackboard Learn is an excellent Learning Management System

5.0 3 years ago

Pros:

Blackboard Learn has an easy to use assessment management system that allows faculty to share documents with colleagues and administrators that allow for assessing both online, hybrid, and fully in-person courses for accreditation purposes.

Cons:

Blackboard Learn has an easy to use customizable reports that are simple to generate and share with colleagues and administrators. However, I rarely use this feature but it might be good for administrators who assess faculty performance for promotion and tenure evaluations.

Laura
Educational Technologist in US
Higher Education Software, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

BB Learn-the old workhouse

3.0 3 years ago

Comments: I will continue to use BB Learn or soon we will be using Ultra, for as long as I have to for my job. If my job were to ask me should we keep BB or switch to another LMS - I would say SWITCH! One of the absolute worst features within BB is the Voice thread area. I used to use it and had to teach others how to use it. They (BB) decided to "improve it" a couple years ago and now it is so difficult to use that I tried to create user guides and could not get it to work and it was so complicated now, I have given up on it entirely and do not recommend that area at all for anyone to use.

Pros:

I like the powerful features and security of the program

Cons:

BB is the most frustrating program I have ever used. It was one of the 1st LMS programs-I have heard. Its design is clunky and seems to be created by someone with little UXUI experience, I mean UXUI was a field that was known only by the people in the top of their field 20+ years ago so that would make sense! The lack of logical design for buttons and search areas is aggravating. The lack of them going back and changing things for the better and getting a visual designer and UXUI person involved NOW to fix the program-is again aggravating. An example to add a user, you click on a menu item-it goes to a window on the right and there is a search field there which one is supposed to ignore and know somehow to click on a button that does not look like a button called "Find Users To Enroll". WHY, is the search field even showing? Do you know how many times if I get away form using BB for a few weeks or months I end up typing in that filed instead of a button that does not look like a button? Explaining to faculty to NOT type in the field is a constant, because your intuition thinks the design makes sense-it does not.

Ariya
Student in US
E-Learning, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Blackboard Learn

4.0 2 years ago

Comments: Overall, using Blackboard has been a pleasure and I think it's a wonderful platform, especially to get started with if one has never had any experience with LMS. Online schooling and learning are not as easy as in-person, but this platform makes it tolerable.

Pros:

Blackboard was simple, straightforward, and easy to understand. I believe anyone could use it and get comfortable within the first 2 uses. It's adaptable and user-friendly.

Cons:

I did not like how the software had a high tendency to be unreliable. It would shut down, freeze or simply not accept work or media. I think in part, its use on the Safari web browser could be the problem as using it o Chrome did not garner the same results. I do think the platform should be reviewed on different web browsers to fix these issues and optimize the results.

Signe
Signe
Owner in US
Verified LinkedIn User
Writing & Editing, Self Employed
Used the Software for: 2+ years
Reviewer Source

Simplifies Grades, Course Communications, & Materials Distribution

5.0 3 years ago

Comments: There are a lot of learning management systems out there, and I've used several of them. Blackboard is my favorite. It has excellent capabilities, improves organization, and makes it very easy to communicate with students.

Pros:

Blackboard is a great tool for communicating with students, distributing course materials, and recording student grades. The "one-stop shopping" approach makes it easy for professors to stay organized in each class, and it also makes it easy for students to stay organized. When used well, Blackboard allows you to do everything from communicating with students to uploading assignment sheets to sending class announcements. As a writing professor, I especially appreciate the SafeAssign feature that checks student assignments for plagiarism. Once I started requiring my students to use SafeAssign, I found that plagiarism attempts dropped off significantly. (So did attempts to recycle papers from one course to another.) In addition, SafeAssign saves me a lot of leg work when students DO plagiarize -- it flags the suspect text as well as the source, so I don't have to hunt it down myself.

Cons:

For me, Blackboard wasn't intuitive to learn. Even after 7 years of using it nearly ever day during the semester, I had some challenges making it do what I wanted it to do. I often spent far more time than I should have trying to customize things for my courses. But, as long as I stuck to the basic features -- which are also the ones I personally found most useful/beneficial -- Blackboard was a great tool for organizing my courses and keeping students on track.