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About Dropbox Sign

Dropbox Sign is the way to sign and request signatures securely online. Millions trust us with their most important agreements.

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Pros:

The form inserts are a bit more customizable than other similar software that I've tried, like eversign and docusign, without having to go whole hog into API.

Cons:

Our employees wouldn't be able to open documents, I wouldn't be able to edit things, and there was just always something wrong. The wait time for fixes was anywhere form 2 minutes to 2 hours.

Dropbox Sign ratings

Average score

Ease of Use
4.7
Customer Service
4.5
Features
4.6
Value for Money
4.6

Likelihood to recommend

8.9/ 10

Dropbox Sign has an overall rating of 4.7 out 5 stars based on 1,441 user reviews on Capterra.

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Share your experiences with other software buyers.

Filter reviews (1,441)

Deni
Deni
Executive Recruiter in US
Verified LinkedIn User
Legal Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Fabulous eSignature Product That Makes Life Easier

5.0 3 weeks ago New

Comments: Superb! We use this all the time to send things to clients and internally that need signature and it's so easy, let's you know when the parties needed have signed everything and gives everyone a copy of the signed doc.

Pros:

Ease of use, easy to understand, moves contracts forward more quickly and with less back and forth.

Cons:

Cost is a little higher than I'd like but it's fine.

Jolly
Data Associate in Denmark
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Prepare and sign documents digitally.

5.0 7 months ago

Comments: Has multiple support channels, including email, phone and chat. Dropbox is nice.

Pros:

Dropsign is suitable for businesses of all sizes. Very incredible features like email notifications and two factor authentication. It reduces manual work required and it offers a secure and verifiable signing processes. Provides workflows automation tools to create efficient signing process. Try it.

Cons:

The availability of free plan to test the software before purchasing it allows us to choose if we like it,no cons.

David
International Student Program Technician in US
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Dropbox Sign is relatively easy to use but can be time-consuming

3.0 last year

Pros:

Can do many of the features that require a digital signature, such as the one often used in Adobe Acrobat.

Cons:

It seems slow and takes a great deal of time to get through the process of finalizing a secure document. Also, I've had a t least one experience where, because it's supposedly operating from a cloud, that things were out of sync for a day.

Becky
Realtor in US
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

I would recommend Dropbox Sign

5.0 9 months ago

Comments: My overall experience with Dropbox Sign was good. The core service works very well and there are extra features like customized branding. It will also work with other services like your document storage.

Pros:

Sending the document is very simple, then Dropbox sign automatically tracks the progress and sends reminders if needed. I like that I don't have to do that myself. I think the drag and drop tool for signing fields saved time as well. Dropbox sign made me feel that both the signer and I were safe sending documents/information through their service. They also vertify the signer. For this type of application I think both are extremely important and should be some of your main concerns when shopping.

Cons:

Dropbox Signs pricing is in the mid range. I chose Dropbox Sign anyway because I didn't want to risk security by trying to save money.

Stephen
COO in US
Financial Services Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Powerful document tolol

5.0 5 months ago

Comments: Wonderful tool when integrated with Salesforce

Pros:

Easily execute documents and share documents internally and externally

Cons:

Integration with with system takes some effort

Margie
Paralegal in US
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Dropbox Works for Me

5.0 2 years ago

Comments: All the above reasons

Pros:

We have everything in one place and it is secure in the Cloud so I can access this from anywhere.

Cons:

That I can access it from anywhere, ha - no excuses not to complete any task

Julian
Julian
Accounts Officer in Kenya
Verified LinkedIn User
Logistics & Supply Chain, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Convenient Electronic Signature Tool

5.0 2 years ago

Comments: Our experience with Dropbox Sign is quite positive. It is easy to use and our clients and internal team members rarely experience problems signing or sharing documents.

Pros:

Dropbox Sign allows us to upload, share, store and request clients to sign conveniently under one platform. Electronic signature helps keep everything formal with our clients and employees. It is simple and straightforward. It is one of the few tech solutions that does exactly what it is designed for with minimal issues.

Cons:

There is nothing I don't like about this electronic signature solution. However, I feel that the price may be relatively high for individuals or small companies.

Josie
Owner in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

Easy to use platform!

5.0 last year

Comments: All in all, I'd recommend this platform to make your life easier when it comes to getting documents signed!

Pros:

I like that it's pretty straight forward to upload a document and then add a signature. It's so great to have my clients sign contracts that way rather than printing, signing, and scanning.

Cons:

There's nothing I can think of right now that I've had issues with!

Verified Reviewer
Verified LinkedIn User
Education Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Dropbox Sign

5.0 11 months ago

Comments: I appreciate The straightforwardness steps required to create account and start using the service

Pros:

user-friendly interface multiple sign up options seamless integration generous free storage secure and reliable,Overall users may appreciate the ease of use convenience and reliability of the Sign up process in functional functionality offered by Dropbox

Cons:

storing sensitive information on third party server always carries a risk in privacy concerns

Kate
Kate
Reseller in US
Verified LinkedIn User
Retail, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Easy and convenient. Saves Time!

5.0 11 months ago

Pros:

I love how easy digital signature accessibility is. I work from home and fill all my personal documents from home too. Which helps me with not procrastinating because I don't have to actually leave anywhere to get the document signed. Saves, gas, time and last minute important documents that need to be signed and emailed.

Cons:

Nothing, it is very convenient to use Dropbox sign and very affordable.

Jessica
Office Manager in France
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Only tool I have used

5.0 last year

Pros:

In my job, I need effecient and fast tools to use.

Cons:

The fact that we cannot change to date format. It is always MM/DD/YY, (which is fine most of the time) and as a French company, sometimes we use these signed documents to send to French administration. And they do not accept this format of date.

Aria
Manager in Canada
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Go-to Software for Digital Signatures

5.0 11 months ago

Pros:

The integration with Dropbox and all of the files/forms I store there is beyond ideal. I love that you get 3 free digital signatures a month if you're someone who doesn't need the feature a lot.

Cons:

The fields customization could be a lot better. Every custom field must be created manually and you can't save them.

Jennifer
Executive Assitant in Canada
Environmental Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Drop box for documents

5.0 11 months ago

Comments: Good and easy to use and customer friendly.

Pros:

Its easy to handle and save the documents and easy use

Cons:

I do not have any difficuties in using it

Austin
M&A Analyst in US
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

I Love Dropbox Sign so Much!!!

5.0 2 years ago

Comments: Dropbox Sign has been a game changer. It has let me do my job at a high proficiency.

Pros:

I've been using Dropbox Sign for my document signing needs, and I can confidently say it's a game-changer. The intuitive interface, extensive feature set, and impeccable reliability have made it my go-to solution for seamless and secure digital signatures. It's a definite 5-star product that has streamlined my workflow and saved me time and effort.

Cons:

Honestly nothing! it is so helpful for me and my team. We use it daily and I am so happy I brought it to the team!

Dropbox Response

2 years ago

Thanks for sharing your feedback Austin! Great to hear we're able to save you time and see a higher level of proficiency.

Becky
Founder and researcher in US
Consumer Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Five stars

5.0 2 years ago

Comments: I chose Dropbox Sign for my company because Dropbox is our file storage provider and it was easy to integrate with our existing business process.

Pros:

Dropbox Sign is successful in getting my signed documents back to me safely. Legality is never in question and audit trail is added security. I embed Dropbox Sign into my company website for more convenience.

Cons:

I'd change customer service if it were up to me. It's become hard to communicate with them as of late.

Megan
Independent contractor in US
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Amazing!!!

5.0 2 years ago

Pros:

You can save photos and other files in this storage!!

Cons:

Nothing it’s very authentic!!! Doesn’t lie and does exactly what it says it does!!

Verna
Property Manager in US
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Signatures

5.0 last year

Comments: Overall, I've only used the program minimally but it is fairly easy to use

Pros:

I like the fact that I can send digital paperwork to get signed.

Cons:

It's a good program but I cannot think of anything I would change right now.

Stephanie
Manger in US
Construction Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Perfect for contract and estimate signing

5.0 2 years ago

Pros:

The clarity and capture of signature. The multi interigration capabilities of different softwares.

Cons:

There isn't anything I can think of needing improvement. Very straightforward easy to use software.

Dominic
Logistics Officer in Trinidad & Tobago
Package/Freight Delivery, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great digital signature tool

5.0 last year

Pros:

Very simple to setup and integrates with Google seamlessly. The customer service is also great.

Cons:

Sign and fax carry to different costs. This is a bit annoying

Amanda
Payroll Manager in US
Human Resources (HR) Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Honest Dropbox Sign Review

5.0 2 years ago

Comments: Using Dropbox Sign has saved us and our clients the time and hassle of getting documents signed. Our clients have said many times "I couldn't believe how easy that was"! It is secure, quick, and easy. Being able to customize different forms and choose the necessary fields date, signature, initials, etc. The reminders let you know what is still outstanding without having to log in to Dropbox.

Pros:

Dropbox Sign is user-friendly for people who are familiar with computer programs and people who rarely touch a computer. It is very simple to navigate and easy as 1,2,3. It is also Secure and that is extremely important to us and we make it a high priority to ensure our client's sensitive information is safe and protected.

Cons:

More templates for the price would be helpful. Or if there were a way to purchase additional templates without having to update to the premium level.

Chuck
Director of Alliances in US
Financial Services Software, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Dropbox Sign Makes My Job/Daily Life Easier

5.0 2 years ago

Comments: I have had a very good experience with Dropbox Sign from the very first day I have started using it. It is very intuitive and allows me to complete tasks much faster than I used to be able to.

Pros:

I like how intuitive Dropbox Sign is for everyone on our team to use. I typically am using this solution daily and it makes it very easy to keep everything organized. The fact that I get daily reminders allows me to stay on top of the documents I have out for signature and give updates to my leadership team.

Cons:

I wish it was easier to assign the document to a new signer. This would be helpful for when others are out unexpectedly as it can often be for an unknown time.

Michelle
Legal Secretary in US
Legal Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Sign

5.0 2 years ago

Comments: I really love this feature

Pros:

That its easier to send documents to be sign

Cons:

No features I dislike about Hello sign, I will really love this for our clients so I had no dislikes

Omesh
HR Manager in Malaysia
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Dropbox is the best

5.0 2 years ago

Comments: I have had no issues with this. The user interface and the user experience are all perfect and easy to use. For someone who never used the product before, I did not have to reach out to anyone to learn how to use this product and was self taught because of how easy it is.

Pros:

I like the fact that Dropbox has changed its name from HelloSign. There were minor changes but the spirit and essence of the product remained the same thankfully.

Cons:

Dropbox sign has key features that have not changed. I am overall happy with the use of it. It is rather mid tier and I wish it was a bit cheaper to sign up for.

Aneta
clerk in Canada
Law Practice, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Happy user

4.0 2 years ago

Comments: Great!

Pros:

It is east, safe, quick, convenient. I use it many time for client signatures

Cons:

I can't say that there is something that I like least about it. It is a very effective tool.

Kristin
Digital Media Operations Manager in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

HelloSign is worth switching to!

5.0 2 years ago

Pros:

Originally, our company used a different secured document platform but it was EXTREMELY expensive and they limited the amount of documents we could send. With HelloSign, we can do everything we could with the old platform and send even more documents.

Cons:

The only improvement I would like to see is to be able to login again using the button without throwing an "error" message and having to open a new browser/tab.