---
description: Get detailed information about Nutshell usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Nutshell Price, Reviews & Ratings - Capterra Israel 2026
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# Nutshell

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> Nutshell is a sales, marketing and engagement platform that helps B2B organizations work together to win more deals.
> 
> Verdict: Rated **4.4/5** by 620 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Nutshell?

Nutshell is built for relationship-focused B2B organizations that are tired of juggling separate sales and marketing tools and don’t want to pay a full time admin to manage the software.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 620 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Nutshell
- **Location**: Ann Arbor, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$13.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 14-day free trial, no credit card required.&#10;&#10;NUTSHELL SALES FOUNDATION: $13/user/month (billed annually) or $19/user/month (billed monthly).&#10;NUTSHELL SALES GROWTH: $25/user/month (billed annually) or $32/user/month (billed monthly).&#10;NUTSHELL SALES PRO: $42/user/month (billed annually) or $49/user/month (billed monthly).&#10;NUTSHELL SALES BUSINESS: $59/user/month (billed annually) or $67/user/month (billed monthly).&#10;NUTSHELL SALES ENTERPRISE: $79/user/month (billed annually) or $89/user/month (billed monthly).&#10;NUTSHELL MARKETING: Send 150 messages/month for free. Paid subscriptions start at just $5/month.&#10;NUTSHELL ENGAGEMENT:  Use text messaging and web chat in your CRM. $16/user/month (billed monthly).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Finland, France, Germany, Norway, Spain, Sweden, United Kingdom, United States

## Features

- A/B Testing
- Activity Dashboard
- Alerts/Notifications
- Batch Processing
- CAN-SPAM Compliance
- Calendar Management
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management Software
- Campaign Scheduling
- Contact Database
- Contact Management Software
- Customer Database
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Document Storage
- Email Management Software
- Email Marketing Software
- Email Tracking Software
- Event Triggered Actions
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Capture Software
- Lead Distribution
- Lead Generation Software
- Lead Management Software
- Lead Nurturing Software
- Lead Qualification
- Lead Segmentation
- Mobile Access
- Mobile Optimization
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Quotes/Estimates
- Reporting/Analytics
- Sales Activity Management
- Sales Forecasting Software
- Sales Pipeline Management
- Sales Reports
- Search/Filter
- Segmentation
- Shared Contacts
- Subscriber Management
- Task Management Software
- Third-Party Integrations
- WYSIWYG Editor
- Workflow Management Software

... and 1 more features

## Integrations (101 total)

- 123FormBuilder
- 3CX
- AWeber
- AccuCare
- ActiveCampaign
- ActiveEdge
- Acuity Scheduling
- AdRoll
- Airtable
- Apollo.io
- Asana
- Basecamp
- BigCommerce
- Box
- Breeze

... and 86 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Contact Management Software](https://www.capterra.co.il/directory/30016/contact-management/software)

## Related Categories

- [Contact Management Software](https://www.capterra.co.il/directory/30016/contact-management/software)
- [CRM Software](https://www.capterra.co.il/directory/2/customer-relationship-management/software)
- [Email Marketing Software](https://www.capterra.co.il/directory/30013/email-marketing/software)
- [Sales Force Automation Software](https://www.capterra.co.il/directory/12/sales-force-automation/software)
- [Online CRM Software](https://www.capterra.co.il/directory/30072/online-crm/software)

## Alternatives

1. [Bigin by Zoho CRM](https://www.capterra.co.il/software/204998/bigin-by-zoho-crm) — 4.7/5 (730 reviews)
2. [HubSpot CRM](https://www.capterra.co.il/software/152373/hubspot-crm) — 4.5/5 (4458 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.co.il/software/61368/salesforce) — 4.4/5 (18781 reviews)
4. [Zoho CRM](https://www.capterra.co.il/software/155928/zoho-crm) — 4.3/5 (6972 reviews)
5. [eWay-CRM](https://www.capterra.co.il/software/152769/eway-crm) — 4.5/5 (822 reviews)

## Reviews

### "Fantastic CRM Software 10/10" — 5.0/5

> **Marcus** | *21 February 2026* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: Nutshell is adding AI in a way that truly makes sense - especially with automatic transcripts and call logging. It’s not just a gimmick; it’s practical, accurate, and incredibly helpful. Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction is documented properly. It’s modern CRM done right.
> 
> **Cons**: If I was being a bit picky, I’d say I sometimes wish I could customise the transcript formatting just a little more - maybe adjust spacing or highlight sections differently. But that’s genuinely nit-picking, because the feature itself works flawlessly.
> 
> What I love most about Nutshell is the interface - it’s clean, intuitive, and genuinely easy to use. From the moment I logged in, everything felt logical and straightforward, without the overwhelm that comes with many other CRMs. I was able to get fully set up in less than a day, which says a lot about how well it’s designed. There’s no steep learning curve, no endless tutorials required - just a system that makes sense straight away. It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart.

-----

### "Wish we had found Nutshell sooner" — 5.0/5

> **Daniel** | *17 December 2025* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: I love all the automation that we have been able to incorporate into the CRM, Pipeline, and back office operations team. Nutshell has allowed us to streamline processes.  Nutshell includes many features at no additional charge, saving us money because we do not need to purchase them from other companies.&#10;Customer Support is USA-based and usually prompt.&#10;We manage newsletters, drip campaigns, follow-up sales emails, as well as pipeline and CRM, all in one tool.
> 
> **Cons**: It lacks a feature to create your own workflow from scratch. Nutshell would be better if it had a more user friendly mobile app.
> 
> Nutshell has been a significant upgrade from our previous CRM. We can use the features without constantly feeling nickel-and-dimed.  Yes there are features you have to pay extra for, but the base plans include more than their competitors.

-----

### "In a nutshell, literally" — 5.0/5

> **Kymberly** | *10 April 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Email management feature, customer support consistency, user friendly, value for my money. Im obsessed with the board feature where I am able to see all of my contacts and keep organized on follow ups and communication.
> 
> **Cons**: So far, I have not run into anything I have not liked about nutshell. I am amazed at how well I became accustomed to using the platform and how easy the transition was from other CRM tools.
> 
> I love the experience I am having with nutshell. It was easy to load my contact, organize and begin using. Ive used other platforms and this is the best one by far.

-----

### "Great for retail, not for service companies" — 3.0/5

> **Verified Reviewer** | *18 December 2025* | Construction Software | Recommendation rating: 6.0/10
> 
> **Pros**: All in one platform for leads and email management. It is nice to be able to contact people directly from the lead pages.
> 
> **Cons**: UI, support (lack of), reporting limitations and inaccurate data, minimal options for customizing email sequences simply
> 
> Overall, it has worked for what we have needed it these last few years. We have outgrown the capabilities and have explored other options as this is not built for a service company (as told to us by our support team at Nutshell). This is built for retail, and any solution we have asked to have implemented has been met with "Nutshell isn't built for that, why would you want to do that" and it just doesn't fit our needs anymore.

-----

### "Highly Recommended\!\!" — 5.0/5

> **Brittany** | *17 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use. Nutshell has been easy to use from day one. Reports are easy to run and Leads are easy to create and close/Win. It's easy to sort through many contacts and groups and the onboarding process was fantastic. My employer moved from an in-house CRM to Nutshell earlier this year. The transition team was supportive and helpful. No question was out of the question. We felt comfortable getting to know the program. The trial provided before our decision purchase was perfect, and all the items we added during the trial carried over into the live program.
> 
> **Cons**: My only complaint is that sometimes features change. This seems to be announced beforehand, and feedback is requested afterward. But I do wish some changes were optional rather than mandatory.
> 
> Good from beginning to present\! The support options are fantastic, and the value for what we're paying annually is excellent. We're a small business, and I don't ever feel that the service we receive differs from big companies or those with large portfolios. I highly recommend Nutshell.

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