Zoom Meetings Reviews

Satisfied ZOOM user

Pros:

Simple interface, easy to setup, accessible on mobile and computer, realtime video and audio, clear and hi-res video, with meeting reminder, great for file sharing/presentation during online meetings, easy to manage even on a large number of participants.

Cons:

none except for Limited usage time on free version.

using zoom for attending meetings

Comments: overall it is a very useful app according to its cost comparing with others

Pros:

Because it allows us to speak to each other easily also we can share our screens with other which makes our meetings more understandable

Cons:

Sometimes when i attend a meeting using my phone iPhone 15 pro ios 17.1.1 when i use the photo in photo mood it gets in trouble and I need to restart the app

Very bad experience

Comments: Zoom has stopped our services even we pay everything. Costumer service recommended to write to manager, manager recommended to create tickets as a result we do not have zoom and loosing money. We paid more than 2500 euro. Who can I contact? Who care about user experience within zoom? Our subscription on Account 5067589117 was cancelled due to a Zoom system mistake. We had a pending overdue invoice that we didn't know about. We paid the total amount that was in the invoice. And the quote we received didn't include VAT tax. So we paid the exact amount and our service was enabled. Now all our teachers are suffering due to your own system bug in the quote that you sent to us. We were not supposed to have any pending invoices in place.

Pros:

I do not know any pros. I did mistake when i have chosen zoom

Cons:

Very bad customer service. The worst experience

Zoom

Comments: I love zoom, far better than teams and once you have your own zoom link you won't want to look back

Pros:

I love how easy it is to jump on a zoom call and share a screen with a participant. Breakout rooms and automatic breakout features are also great

Cons:

They always ask to do a software update, or will randomly log you out before you're about to join a call

Online Meetings? Zoom It!

Pros:

Zoom provides best User experience in terms of online meetings in comparison with any other meeting software. On top of it the pricing for extended meetings is quite affordable for almost anyone which makes it an easy choice.

Cons:

So far Zoom does not have anything which I don't like it suffices all basic and advanced needs for me.

Excellent for pre-sales use

Comments: Excellent remote demos, doesn't feel as awkward as most web meeting tools do.

Pros:

The ability to pause screen sharing while you get the next 'item' to show ready is a blessing, along with the ability to move participants faces around, so i can move a person next to my webcam so we have eye to eye contact. Teams has neither of these features, bad for demos!

Cons:

None really, its a solid toolset of features perfect for any pre-sales work

Personal review

Comments: Zoom is one of the most important applications I have for communicating and holding meetings. It is always my first choice. I do not go to anything else unless I am forced or forced to.

Pros:

I am a screen reader user. I really liked that you care about accessibility for everyone, including the blind and visually impaired. I have great respect for you that you did not neglect this point and were irresponsible like many platforms. I thank you for making Zoom inclusive for everyone. You did not forget even the keyboard shortcuts.

Cons:

The session ends every 40 minutes and We need to log in again every time

My Take On Zoom

Comments: My experience ever since using Zoom for the past 4 years aka 2019 is great and awesome. I like using Zoom and it's a pleasure and I am grateful for using this and how it exists.

Pros:

I have liked using this ever since 2019 where I used it for classes. for work, school, hanging out with friends and family. I like the sharing the screens feature and all of the features.

Cons:

The one con is sometimes the lag and connectivity sometimes because it depends where you are and what's going on connection. I like Zoom to keep updating for patches like just apps and video games to improve and fix crashes and bugs.

A perfect solution of all kinds of online Meeting/conference/video call/ Classes needs

Comments: For the last 4-5 years using Zoom for various purposes. Zoom for class teaching and conferences is very good and fruitful and does the requisite. It is highly intuitive and many additional add-on features are there which makes it more advanced.

Pros:

The tool is very easy to use, and the management of the audience is great. scheduling of classes along with integration of Zoom with other tools are great.

Cons:

A few times customer support is not as it should be. Little more expensive than its peers.

ONE FOR ALL Video Conferncing App!

Comments: Best app for video conferencing with 100s of people and the interactivity and accessibility make Work from Home easy while then increases productivity.

Pros:

The Most I like are the number of features and customization it provides and the Ease of use, also you dont even need to install the app, you can access it via online.

Cons:

Frequent lags in audio-video sync and buffers that happen.A high internet connection is required for easy going.

Great for people that use technology, hard for some older folks

Comments: While we survived on the free platform for a long while at one point, I wouldn't hesitate to recommend the paid version to others as the features really add a lot of robustness. Any business that hasn't caught on to video chats can try this product for free and learn what they are missing!

Pros:

Because you can combine phone and video options, there's virtually no reason people can't join your meeting virtually! At two companies where we've used this software, we've been able to have remote meetings, schedule calls for clients, and woo investors. And this was before we were on the subscribed plan! Zoom's free version (requires download on your phone) is awesome for doing a video chat with clients or even as a prelim interview for new employee candidates. Because the software is free, or access on a computer is a breeze, you can video chat with people that may not have iphone, skype or whatever else that generally requires an account.

Cons:

In reality, the problems were probably more likely user error than Zoom's fault, I would love to see a way for Zoom to notify the participants that one of the feeds is frozen or glitching. I know this likely has a lot more to do with the streaming connection of the person on the line. However, if Zoom were able to indicate that one person's feed was frozen through detecting no new data, the other participants might have a better chance to pause the conversation if necessary. Without the notification, people will continue talking and eventually have to backtrack using more time than necessary. The second "Con" is that well, if you need to connect with an older generation, you might want to coach them through this in advance. We've had some delays in getting meetings started, issues with microphones on computers not connecting, and people that will call in AND connect to video --- hello, feedback noise!

Zoom is the best product and de facto standard in this era

Comments: Zoom has been the only platform that is reliable and outstanding, and I have tried all of them.

Pros:

Every other conferencing software in history has always had issues with people accessing, sound, video, reliability, freezing up. Zoom is the most reliable solution and it is no surprise it has become the industry standard.

Cons:

I do not like having to pay for additional time, but I suppose that comes with the quality. I eventually upgraded beyond the free tier because it was both reasonable and necessary.

Zoom Excellence

Comments: Zoom has been a rocky road but where it's currently at today I'm very pleased to make the most out of it, on top of all of that I can use it for business or just to keep in touch with relatives especially during this pandemic and it's made a huge difference than the average phone call.

Pros:

Great easy to use very reliably, I remember when it first came out it was a little buggy. Since then a few years have passed and gotten more into the business use of it and it just is a game changer you can see the other person in high quality, share your screen, and even set annotation to point things out. amazing! On top of all of that when it comes to business calls are very easy to manage and my clients can access them effortlessly which makes a huge difference since a higher close rate can be credited to face-to-face calls.

Cons:

I'm usually very picky but when it comes down to this product I have 0 complaints, does as it promises.

Zoom meetings will continue even after COVID

Comments: Zoom meetings have changed the way we do business. And will continue to do business. I don't think we will ever go back to in person meetings in the future, we may do a hybrid of IN person and Zoom, but the majority of our attendees want to stay with Zoom for ever.

Pros:

With the start of COVID, our business was forced to cancel all in person meetings. We now use Zoom for all our committee meetings, 5 per month, and Board of Directors meetings, once a month. It has been a game changer for us. no more , " I got stuck at the office or in traffic and could not make the meeting" no more rushing around to get to the meeting location on time,. No more delayed meeting start times because we don't have all the necessary participants. Everyone can join from where ever they are , on what ever device they have. Phone, tablet, lap top or desk top. The "waiting room " is a must have feature for us as we need to verify the user before they join. We also move users to and from the waiting room during the meeting to have discussions about sensitive issues that not everyone should be hearing. The screen sharing is also a must have feature for us,.no more printing out a packet of documents for every meeting.

Cons:

it would be nice to have a feature that "forces" the participant to enter more information than just a name. We get people putting in slang names and then we have a hard time identifying them. If there was a feature to turn on for "address" it would help us tremendously. We currently have to look up each user in the waiting room in our database to verify they can have access to the meeting.

Excellent product!

Comments: We started using this product about two years before the pandemic, as a replacement to GotoWebinar. The advancement in features and accessibility over the last year has been phenomenal. We have been able to stay connected as a team through the chat, which does not appear to have a limit on the number of channels we can create to navigate teams and collaborative projects. The meeting feature is used by our team for everything from actual meetings, to webinars and a statewide conference. Our colleagues used this platform for their national conference and it was great.

Pros:

The zoom platform is very easy to start using. The vast improvements over the last year are excellent! The ease of setting up breakout rooms, navigating all the features is great. The live transcript is quite accurate and can keep up with fairly rapid speech. We have also used the interpretation feature many times with great success. It's incredibly helpful we can also live broadcast to our social media platforms, YouTube, etc.

Cons:

If your computer lacks RAM, or your internet is anyway lacking bandwidth the features will bog down. I have been kicked out of meetings due to the number of users on Zoom a few times. The IT team was quick to correct that. Some of the features are not available on older devices more which is disappointing. I have heard that the features are tricky on Mac products. I have used it on my iPad and iPhone, also on Android without issues though.

The industry leader in my opinion!

Comments: In a post COVID-19 world, Zoom has enabled our business to maintain is epic culture and stay connected with our teams, vendors and friends. Zoom is an indispensable tool for our business!

Pros:

Zoom's ease of use, coupled with its excellent video quality and features make it the leading product in the video collaboration space and the one to beat!

Cons:

Lack of branding support, occasional choppy video and audio, lack of a true MDM offering for device management are the main drawbacks with Zoom. But the sky is the limit and i'm sure Zoom will continue to improve on the product.

Zoomin

Comments: Team collaboration with Zoom has been great since the Pandemic and everyone began to work from home.

Pros:

As a mental health therapist working from home and conducting my therapy sessions via telehealth, Zoom has been such a pivotal tool. HIPAA compliant, password (optional) protected, multi-user (I facilitate support groups and workshops with 5+ people), I love the waiting room feature, my youth clients enjoy the filters and funny faces you can play with.

Cons:

You cannot screen share the actual Zoom app window - this is tricky when someone who is technologically not savvy is asking for some help and guidance. It would be great if even the zoom apps and windows could be shared or seen.

Best Meeting software

Comments: It's been great for us. We have over 600 users and 250 are licensed users. Unlicensed users can join any meeting and can host meetings, but they have a 40 minute time limit. It is super easy to switch licenses from one user to another. A huge money saver to not have everyone licensed. As an admin, you can check the portal and see the meeting quality and the participants. Virtual backgrounds can make meetings fun and or more professional. The video and call quality are great. The features are easy for users to understand without support.

Pros:

Easy to use. If the other people in the meeting don't have Zoom downloaded, they can just click a link and join a meeting that way. There are great controls for the host of the meeting. You can mute and turn off videos of other users if needed. Super easy to share screens and with a Pro license you can save recordings to the cloud and not take up space on your machine.

Cons:

Being able to give control of your screen to another user is a great feature. This is especially helpful when a Mac user needs remote support and traditional ways of remoting in won't work. The only downside is when you are remoted in, you cannot use admin creds. It limits the amount of virtual support you can give.

Solid product for online meetings, events and training. Poor customer service

Comments: The UI and functions are right on the mark for use. Adoption rate was high over all, with the exception of very young users and ones over 60.

Pros:

Functions, server speed, adoption rate was hight and required less technical support for users. It's popularity aided in the decision to use it. Already had experence with it pre-pandemic.

Cons:

Custoemr service is often non existant. I submitted two technical questions. After 6 months there was still no answer. When there finally was, it was a 'sorry it's been hectice,' and a 'we're going to close this ticket' reply. Keeping people up to date with release is an issue, but most keep up.

Review of reliable software for online meetings

Comments: Holding multiple meetings in person came to an end when COVID struck and shelter-in-place became the standard. This has a tremendous influence on churches' capacity to serve their congregations. Numerous groups who routinely convened were no longer able to do so. Although Zoom offered features that Google Meets did not initially offer or whose implementation was not as effective, we as a non-profit using Google were still allowed to use Google Meets. For some of our groups, the breakout sessions were one of the most beneficial aspects. Although third-party developers offered some solutions at the time, they weren't as user-friendly as Zoom's in-house designed solution.

Pros:

reliable technology It seems secure. integrates with the calendar in Outlook. best control and resolution for virtual backgrounds (if using a green screen). excellent recording capability. Chat and other meeting features operate effectively. With Zoom, mediators may now perform all of the tasks they previously had to perform with the parties in person at their office, such as having a waiting area, holding both public and private meetings, and transferring any type of information (documents, images, videos). Excellent video quality and an easy-to-use UI are both features of Zoom. I like how it operates smoothly and never has any glitches, unlike other platforms that "seem" or are "marketed as" being similar.

Cons:

Installing the Zoom app on your laptop was necessary for Zoom to be truly useful for presenters (windows or mac). Since Google Meets was entirely browser-based, presenters weren't necessary. Additionally, more recent capabilities at the time (such as selecting a virtual background) required a computer with a processor that was more recent. My processor was one year older than what was supported, which wasn't a problem with Google Meets, therefore I couldn't use this service. Zoom doesn't make it simple to simply join a conference using a browser when you first click on a link to do so. The pop-up window is designed to "promote" or "present" opening the zoom app as the preferred method. It should be simpler for attendees to use a web browser to just view a meeting.

Zoom for business users

Comments: Zoom is a must-have tool especially these days where most of our work is executed remotely

Pros:

Zoom is an easy software to use and collaborate. IT can accommodate a high number of attendees. The recording feature is very important. Polls and statistical data are very helpful.

Cons:

Chatting window needs to have more advanced features in term of one-to-one chats or group chats

Very useful for meetings and running online classes

Comments: Zoom allowed us to continue running classes during lockdown. We still use it now as it allows people who are geographically remote or who are self isolating or housebound to attend our classes. It has been a vital addition to our business. We also use it for many of our business meetings which saves time travelling.

Pros:

It is very easy to use, especially for participants and most of the time it works very well. Like any product of this nature, it is subject to having a good stable internet connection. We also like that it integrates with our line of business software, TeamUp. It was fairly easy to setup although we did need to do a bit of experimentation int he early days to establish the right settings, esp for successful sharing of sound.

Cons:

We mute & unmute participants throughout our classes, so they can give feedback. It is a little bit clunky to get everyone to unmute now, since Zoom lost the "Unmute all button". There is still a request to unmute but it is hidden away and it requires the participant to click on yes. Some of our participants are older or have long-term health problems and find it difficult to mute/unmute themselves.

A Fine, Very Customizable Video Conferencing Tool with Extra Features

Comments: My experience with this software has been reliable when excluding certain behaviors, such as moving Zoom windows around when recording or using the annotation tool. I haven't got the chance to use frequently this software on other devices, but I have mixed feelings when using it on a Linux system because of the aforementioned issues. I find Zoom is a solid option for one-on-one meetings, particularly considering everything needed works perfectly on a free plan. For bigger meetings, a Premium plan is a must and one can still benefit a lot from this software. It has enabled me to do screen sharing very easily without having to know anything about video recording or editing. Even on low-end PCs, I feel that Zoom is quite capable of rendering a good enough video for formal meetings that need to be shared later by other means. The encoding used for exported videos is a great compromise between size and quality, making it a viable option when it comes to sharing a meeting online. I wouldn't recommend Zoom for producing high-quality videos intended for commercial use or for presentations with a large audience (above 100 participants), but it works perfectly fine for personal projects and for most business meetings. I find I could benefit more if I were able to use all the available features as one often needs to rely on workarounds such as using an image editing tool to make drawings from screenshots instead of being able to directly work on the screen as intended by the software.

Pros:

Zoom brings to the table premium features for free. One-on-one meetings are not time-limited or missing any essential option. It is possible to set up recurring meetings by generating a permanent Zoom link, which is very useful to have custom links for many different contacts. Zoom makes it possible to share the screen with others: either to record a solo session; screen share with others in a meeting while having the ability to record audio and video; share only a specific window or the entire desktop and there's also a quick way to switch between different screens from participants, all of it being configurable in the application. Scheduling a new meeting is straightforward and numerous options are presented to make it easy to obtain the desired behavior by default when launching a meeting. Meetings can also be integrated with external calendars and provide more advanced options to facilitate interactions when the meeting starts, such as automatically recording on the local computer and asking for a password to prevent unauthorized access. Being able to chat with attendees and store all relevant information about them in an address book inside Zoom are other features that make interactions with frequent users a breeze. There are plenty of settings available from the main window to adjust audio, video and recording details and even integration with dual monitors.

Cons:

Technical issues are present with the Linux desktop application in certain hardware conditions, especially with the annotation tool, rendering it totally useless. While using that tool, the screen isn't updated in real-time and won't allow displaying drawings with a transparent background to make it possible to annotate on the screen while keeping the desktop visible in the background. There are also various notable glitches when moving Zoom windows around, such as the video window being duplicated when recording and staying on the screen for extended periods of time, ruining the quality of any recording being made. Because of those shortcomings, it is impractical to try and move the windows when recording and some features simply need to be forgotten at those times. It is also inconvenient that the toolbar won't display properly when set at the bottom of the screen, as it only opens from top to bottom, making the list of tools go outside the bottom part of the screen and effectively unreachable. There is no way to resize the toolbar which occupies too much space on tiny monitors (screen size of 13 inches and below). In a similar fashion, the main window when a meeting is happening can't easily be resized as some buttons will disappear and become unusable, making it harder to record the session or end the meeting.

Zoom, Zoom, Zoom – For a smooth ride to your next online event

Pros:

Affordable. Reliable. Easy. That’s Zoom in a nutshell. We have experienced the heartache of running a webinar only to have the audio cut in and out and glitch the entire time – ultimately causing our attendees to drop off. But, that’s not the case with Zoom. Our company, belonging to the industry of software QA and testing, regularly hosts remote meetings to check in and collaborate on progress and future team initiatives. We decided to make the switch from GoToMeeting (a great alternative to Zoom) because it fit our needs more accurately. Zooms customer support is remarkably responsive and very quick to solve any issues encountered. Pros Zoom video conference calling and webinar is fitting for any sized company or organization. Meetings can be scheduled within seconds and added directly from Zoom’s platform to Google Calendar, Yahoo Calendar, or Outlook Calendar; which allows you to set up invites and add additional attendees. Zoom provides the option to either enroll in a monthly or an annual plan, in which you can choose to deactivate and/or reactivate at any time (beneficial for saving extra bucks if you do not run regular monthly webinars). The plan that includes 100 participants, for both video conferencing and webinar, are priced at an affordable price per month (GoToWebinar is nearly double in price for the same plan). The audio on calls and webinars comes across crisp; we have never experienced any issues with dropped calls or glitches during webinars). Having the ability to join calls and webinars from any desktop, tablet, and/or phone (iOS and android) is convenient for anyone looking to access meetings on the go. Zoom includes various features, i.e. live screen-sharing, whiteboard, etc., which helps relieve the difficulties of working remotely. If you are holding an international meeting, I.e. training, trainees can join by laptop and listen over laptop speakers (they would have to use laptop and not call in directly via phone to avoid having to pay for extra international call credits – which costs an additional /month). Zoom comes in handy when working with distributed teams; Zoom’s conference calling features are great for doing demos, exercises, sprint planning, etc.

Cons:

When joining a webinar or a call via mobile device, it’s unclear how to join audio (I thought there was something wrong with my phone because it was telling me my audio was on but I could not hear anything during the webinar – turns out I couldn’t see the audio number which was hidden behind the webinar). If anyone else has this confusion you can also look at the original webinar confirmation or follow-up reminder and locate the call-in number there. The poll questions and results to not display in the webinar recordings so you will have to edit or takes screenshots and merge them into your recording (we use I movie to do this).

Wonderful Video Conferencing Application

Comments: My overall experience with Zoom has been great - I am able to work efficiently with my coworkers, I am able to send meeting invite links quickly and simply via email, and I am able to work on the go with the mobile app, which lets me join meetings wherever I am. Simply wonderful.

Pros:

Some of the facets which I like most about Zoom Meetings include its ease of deployment, (meaning everyone has a relatively simple time getting acquainted with how to use it quickly), its screen sharing feature, which allows any meeting participant to share a slide presentation, for instance, and the fact that the software is available on both laptop, desktop, and mobile. Lastly, I find the stream quality to be absolutely phenomenal, even with relatively slower connections - it just seems as though Zoom figures out a way to make everyone's experience efficient regardless of how strong their internet connection is. Scheduling meetings is also very simple on your online dashboard.

Cons:

There is honestly not much to dislike about this software outside of the fact that it might get a little pricey for those who carry out meetings with many, many people since that is when pricing actually kicks in, (meetings with only a couple of people lasting less than 40 minutes are complementary for everyone). The cost, however, should not be a barrier to anyone, in my opinion, since there are comparable softwares which charge more for a lesser quality service.