PCRecruiter Reviews

Effective ATS Tool That's Easy To Use

Comments: As a Senior Recruiter with an RPO, PCRecruiter has served well me well for years in managing all the details of the recruitment process.

Pros:

It is a complete ATS/CRM that has been around for over 20 years. It is effective for recruiting and managing jobs/clients.

Cons:

Could have more functionality and hopefully will see this improve in future versions

A fully functional user friendly system!

Comments: One of the biggest challenges for people like myself in the staffing industry is how to effectively leverage all of the technology available to optimize the staffing workflow. With the integration PCR has with Outlook and LinkedIn I am able to have an operationally efficient workflow that saves me time and positions me for success!

Pros:

PCRecruiter is very easy to navigate and the integration with Outlook and LinkedIn is excellent. In addition to the system working very well with Outlook and LinkedIn, it has a great mobile interface that makes navigating the system on the go a great option.

Cons:

I don't have any cons as I feel that PCR is one of the best systems available at a very affordable price point.

The North West Company

Comments: Once you understand how the software works, it's a great tool. Note my first answer.

Pros:

It captures all required documents and communication in one place under the applicant's name

Cons:

I am responsible for the recruitment of our Pharmacy staff and there is no way of filtering the software to block anyone who doesn't have a Canadian licence to practice. With my company you must have a Canadian licence to practice as a Pharmacist and must be a Canadian citizen for us to even review your resume. There are many reasons for this choice and mostly the liability, the process to licence in Canada is very difficult, time consuming and not always confirmed. The applicant is responsible for this process themselves. For all other Pharmacy staff, they must be a citizen for compliant placement.

Amazing Support with a Strong and Reliable Product

Comments: Fantastic products and amazing support

Pros:

PCRecruiter offers tremendous flexibility for those that want more from their ATS.

Cons:

Mass emails are a pain, but once you learn the system, it works fine.

Affordable and Functional

Pros:

There are a lot of functions available for use in this software, but it's designed in a way that you can choose to use what you want. Nothing we don't use is in our way or makes using the software harder.

Cons:

I would like it if the roll ups could be sorted by the quality of the match to a search.

Fully featured, supported and powerful recruiting CRM solution

Comments: Our requirements outgrew our Zoho One solution for working with 1000s of volunteers. PCR was the clear winner after an extensive competitive process.

Pros:

Amazing customer support from evaluation through implementation and beyond. Their dev team is also top-notch.

Cons:

Setting up the system is a lengthy process due to the huge level of complexity and customization possible. Not really a con but rather a lesson learned. Better functionality for bilingual system would be a huge plus!

Already saving time and money!

Comments: The training team has been excellent. They follow up and they also made sure we had accessibility during the time we needed them. [SENSITIVE CONTENT HIDDEN] is professional and thorough.

Pros:

I like the way this software integrates with e-mail and it is easy to toggle back and forth. Very user friendly.

Cons:

So far the only thing I wish was different was how we add attachments.

PCR Has Made Our Job Easier!

Comments: Choosing to use PCR as our ATS has helped to improve the time it takes to send emails, gather resumes, and information, etc. It has been a game changer for us.

Pros:

We are able to perform all of our tasks from PCR. The functionality is amazing!

Cons:

There are almost too many layers to the software. It all becomes a bit daunting if you don't break it down into small learning segments. Also, the training needs to include more of a chance to use the product as you learn.

The Best APS System available

Comments: More placements.
Ease of tracking of job orders, company, company contacts, and candidates.
Robust features
Ability to integrate my phone system, not only for activity tracking but also for ease of use.

Pros:

We originally purchased PcRecruiter in 1999. Our integration was seamless, and set up was easy. Over the years the changes, facelifts, and upgrades have all been targetted at making the manager and the recruiter's work so much easier, with consistent record tracking. The integrations with partnering software platforms have been and continue to be phenomenal, again, all to make our job less complex. The system is extremely user friendly and not only easy to use, but also to learn. Customer Support and Training is above the bar of excellence.

Cons:

There's always room for improvement to any software, but at this time, I am very happy with the product and no complaints.

A great software!

Comments: Love using it!

Pros:

I love that this software has ease of use to the user.

Cons:

I wish there was an integration to a workflow platform like Monday.com. That would be great.

PCR Recruiter by Jan Plessner, Motorcycle/Powersports Industry Talent Search Business Owner

Comments: Experiencing success as a first-time recruiter within 90 days of my start date (2012) and growing my volume of placements to consistently earn the #1 or #2 spot in the firm. Experiencing success right out of the gate after launching my own recruiting firm in Feb 2016.

Pros:

I have been using PC Recruiter for as long as I have been recruiting, for about 6 years now. I used one other candidate tracking system about a year ago when helping another recruiter on a project. I like how PCR is an extension of me. I understand how most of the functions work. The tech hotline team members are the best. The training person is awesome, too. They are constantly updating the system. The system has never let me down. The system itself never goes down either. The updates are done late at night. With PCR, I can keep track of all my e-mail communications. I use the PCR mail integrated right there in the system. Emails are automatically linked/attached to each candidate. It's an easy program to learn and there are countless ways to access the information you need. I find PCR to be an intuitive system. When a new version was launched a few years ago, I felt like my suggestions were heard as they were fine-tuning the new edition. I am a successful recruiter because I am efficient on PCRecruiter. When a client needed proof that I submitted a candidate before they hired him, I was able to pull together all the dates, emails and history needed to get paid for the placement. It's a great all-around system and I can't imagine working without it. Mac for life. PCRecruiter for life.

Cons:

The scheduling feature of the program is confusing, especially when it comes to different time zones. Some of my clients prefer I send a meeting notice to them so they can accept it and move it to their calendar. I haven't really mastered using this function or felt confident enough to use the meeting scheduler on a regular basis. I think it would be cool to be able to color code or customize how different positions look on the system. Just like you can upload a company logo or a candidate's headshot...it would be nice to be able to color code positions with a wrench for a technician role for example, or a dollar sign for a controller job. I am a visual person and would like to make the live roles look different than the jobs that are filled, closed or on hold. Some of the functionality is over my head. But I know that training is available for every feature of the system. All I would have to do is schedule it with representative. She's great. When I used PCRecruiter in my past working for another company, I didn't like how other recruiters could go in and "steal" an active candidate who I was working with, without my permission. I think this issue was due to the fact that 6+ recruiters were competing for the same talent in this shared database and some recruiters lacked integrity and manners. There was also no enforcement of a fair and equitable system to share the database.

Great recruiting software - needs some improvement as far as being a comprehensive ATS

Comments: Overall, as a recruiter software, I'm not sure there's a better product on the market. There needs to be some basic features to the platform, however, if PCRecruiter is going to compete in the ATS market.

Pros:

Very easy to use - simple one click or drag and drop features make it incredibly efficient. Pricing model is based on users and NOT number of employees which is critical. ATS's should not have a per employee pricing model, period. Aesthetics are awesome, navigating through the platform is pretty straight forward.

Cons:

As far as being an ATS there are a couple of very key features it lacks which are basic components of most, if not all, ATS'. 1) Currently it does not provide a way to pre-qualify candidates when they first apply to a position. Most ATS' offer front end questions to help determine if candidates possess the minimum requirements which helps the recruiter focus on those who meet those requirements first. 2) Automation emails can be sent, however setting it up is a little clunky - once you get through it, however, it works great. 3) This is more of a desired feature, but there should be an option to set a delayed time for automation emails. For example, when a candidate you're not interested in is interviewed, when you move them in to the appropriate folder in the pipeline to let them know they're no longer being considered it sends out the email immediately, there should be an option for a 24 hour to 48 hour delay.

Review from an Executive Recruiting Agency

Comments: I use PCRecruiter every day to track my outreach, responses, candidate submittals to clients, interviews, hires, etc. I am strictly in a recruiting role, so I don’t typically add much information under “company”, but I think it’s also an important tool for the sales team to keep up to date. I know I mentioned this above, but I think two of the greatest features is the ability to upload candidates directly from Linkedin, and the ability to email clients/candidates through PCRecruiter. You are able to stay very organized which leads to increased efficiency and more time to talk to candidates.

Pros:

I’ve used several ATS systems throughout my career as an agency recruiter and I’ve found PCRecruiter to quite user friendly. It has a nice add-on feature that allows you to upload candidate’s profiles directly from Linkedin using “PCR Capture”. It automatically captures the candidates employment history, as well as their location, picture, education and email address/phone number if available. I also like that you can email a candidate or hiring manager directly through PCRecruiter. If you’re on the candidate’s page and you’ve linked them to an existing position, you can go to the tab labeled “interviews” and send the candidate and hiring team a confirmation email. You are also able to save email templates through PCRecruiter.

Cons:

I can’t think of many cons for this ATS. When I first started using the system, I found the interface to be a little date, but last month they redesigned the UX and I find it to be much more visually appealing.

Functional software

Comments: This is a great database to keep track of our candidates. Customer service is exceptional.

Pros:

Software is easy to use after initial installation, which I had trouble with since I was installing it on another computer.

Cons:

I feel the search functions not exact enough at times. It would be great when you run a search and you receive 100% or 50% matches, that you could limit to 100% matches without having to put a check by each name, as sometimes there are hundreds. Perhaps I just do not know how to do it correctly.

Good - Depending on What You Need in a Recruitment Software

Comments: Overall PCRecruiter is good for managing and organizing data and searching for existing candidates. Search function has much to improve as well as the coding.

Pros:

Roll-Ups are easy to manage and organize candidates. Adding new jobs into the system. Easy to input data in an organized format in candidate files

Cons:

Search function. You can only search existing candidates that have been registered with our agency. If a candidate applied for your job from another platform (ie: Indeed), you will not be able to search for them in PCR even though their resume was parsed into the system. Need to search in each open job to see new candidates. Lots of candidates also get lost if they are not coded correctly (ie: under the right job title, software skill).

Highly recommended!

Pros:

I love how PCRecruiter can be personalized according to the company needs and wants. The ease of creating it and putting as many functions or options in the software is amazing. Easy to navigate and rarely have issues.

Cons:

The capture tools sometimes don't work as I wanted to be, there are some instances that I have to make sure that the information is correct or it will be all over the place. Sometimes when they have an update the capture tool got an issue with other sourcing website and took them a while to figure the issue.

PCRecruiter

Comments: Overall it's ben great and I have no issues with it other than the con I mentioned.

Pros:

I love the simplicity of the software. It's fairly self explanatory. It did take me a while to get used to because of how many features there are but it is extremely useful.

Cons:

The overall design could be enhanced, I feel like I'm using a software that came out in the 90's sometimes just based off aesthetics. I also don't like how the "Country" doesn't transfer over when you import data from a HQ for entering a new employee name.

Ideal for recruiting agencies

Comments: We are a boutique recruiting firm, and PCRecruiter has enabled us to quickly set up our candidate database. For over 15 years, we have been able to effectively search and organize our candidate and client database.

Pros:

15+ years of using PCRecruiter. Ease of use. It has enough features and organizational structure to allow you to create pockets or folders of candidates, but it does not buckle under the weight of having TOO many ways to categorize and organize candidates. When I have questions, I am able to get help from the PCR support team nearly immediately, and their support is thorough.

Cons:

For me, the icons which are used for functionality buttons are not as intuitive as they could be. As in, by looking at the button, I don't automatically think of the functionality it represents. On the flip side, I have used PCRecruiter for over 15 years, and though the icons aren't what I would choose, I quickly learned.

Good Database with some automated functionality; poor CRM

Comments: Middle of the road. It does the basic things well and is a good database to store information. Outside of that, there is no CRM functionality and isn't super useful from a sales, sales tracking, leads or reporting perspective.

Pros:

The best features of PCR are the "roll ups". The software seems to be built around the roll ups and they provide a lot of functionality, some automation and decent organization ability.

Cons:

It lacks a true CRM feature. The reporting is not great. Every name entered into the system is a candidate. There is no delineation between candidates and company contacts which creates problems.

PCR Review

Comments: Customer service is usually good. Self hosted are the last to get updates which is somewhat understood but not sure why it lags so far behind.

Pros:

Ease of use. Somewhat customize-able. Self Hosting

Cons:

Lack of detail search. Ex. Experience, Salary, Education Level, Stability Also, the unability to match a candidate to job openings. Mostly, the search function is not equal to other leading CRM's.

Great ATS

Comments: I've used PCR for 7 years and it has served us well.

Pros:

Its strength is in the flexibility it gives you to create project plans that create a pipeline funnel for your activity from sourcing to close of a deal. Its Outook plugin (Windows only) is great.

Cons:

It lacks a robust CRM for managing relationships, creating historical touchpoints, and prompting for follow-up. Outlook plugin for Mac is a glaring deficiency.

Never have to worry

Comments: One of the most important benefits is consistency. In 5+ years of using PCR, we've never had any downtime. This was such a huge improvement from our old ATS systems that would go down for hours at a time throughout the year.
The next biggest benefit is constant improvement. Especially with integrated systems like LinkedIn. I never need to contact PCR to let them know something has changed and their system needs to be updated. They are on top of it and updates usually come within 24 hours.

Pros:

PCR is highly configurable so you can set it up to match the way you work. The integration with other systems - especially LinkedIn capture is a great asset. Good support in getting things set-up. You own your data and have easy access to it if there is ever a need for a back-up or to change systems.

Cons:

Very minor issue - could have better sales call tracking with visual follow-up lists.

PCR Support

Comments: Honestly one of the BEST customer support platforms I've ever seen. You can call them anytime with questions. You go directly to a human ready and willing to help you right there and then. If they don't have the answer they find someone who does and they will get back to you quickly. Always respectful and generous with their help.

Pros:

PCRecruiter is very user friendly, completely customizable. Our company has many different specialties we use this product for and we are able to create custom fields to fill every niche.

Cons:

I have not had any issues with any of the software capabilities. If it's not out of the box it's always been customizable or if needed the support at PCR has taken our recommendations and made changes accordingly.

Overall very good ATS.

Comments: Very good, they are getting better everyday. Great Staff, Trainers are improving since we first implemented. First rate organization. Would Highly recommend.

Pros:

Excellent customer service, powerful back end, never crashes, interface isn't pretty but does the job. Works well with MS Outlook for email. Keeps track of everything, open API

Cons:

Reports, too many, not as easy to customize.

Highly Functional, very adaptable and great customer support.

Pros:

I am the IT and Business Consultant to a medium sized Recruiter / Placement Business that specializes in a niche market across USA. We have used the web based version of PCRecruiter for 8 years since 2008. As a medium sized business we did not want to fund a custom built program but needed the flexibility to be able to adapt the system in a similar fashion to having our own purpose built system and internal developers. I first evaluated PCRecruiter (PCR) against several competing products in mid 2008 and found it to be the most versatile for our purpose. The only program of it's type that delivered everything we needed, plus expansion possibilities, was PCRecruiter. Periodically I conduct a similar review for the business and have yet to find a system that offers an advantage over PCRecruiter. In the 8 years since we started using PCRecruiter we have expanded the system with several customized modules which have been possible within the system due to it's flexible architecture. Finally I would like to make special mention of the customer support which has proven to be second to none.

Cons:

I don't really have a dislike about the product or vendor. You usually only have dislikes when the service and product are not up to scratch.