UKG Ready Reviews

Easy to use for scheduling

Pros:

I like the ease of creating schedules, submitting PTO or other time off, and checking my schedule.

Cons:

I wish I could label the numerical time codes (e.g. Education in, Eduxario out) so it's easier to transfer cost centers.

Good product, room for improvement

Pros:

Desktop web access is great, full features works really well

Cons:

Mobile web access, not so great. Sections of screen not visible and could use improvement,

Wish We Chose Different Software

Comments: Pretty horrible with one exception. We LOVED our implementation specialist, Ivy Miranda. However the "Solutions Consultant" was a pompous ass when we ran into problems and the Relationship Manager was not of much help.

Pros:

The Benefits Module is user friendly. But even with that, the EDI team is non-responsive sometimes and we've had trouble with data on carrier invoices.

Cons:

Performance Module: We abandoned it because: i.Menus are confusing. The word "Comments" is hard coded and it means "Submit." Therefore saving and submitting was hard. ii.Several people didn't understand how to use the "goals" systems. Recruitment Module: Clunky. Could not drag and drop resumes to email and other problems. We abandoned it. Compensation Module: Could not even finish implementation. 2 parts of the system do not "talk to each other" so we could not display information for primary positions and secondary positions in the same report. Core HR: Requires dual entry in several fields because the 2 part of the system do not share data. It's like 2 separate systems cobbled together. Infuriating.

Payroll on the go made easy!

Comments: Mainly a positive one as our company never had an app to handle payroll.

Pros:

Being able to handle payroll on the go, and being to do it without resorting to the browser version.

Cons:

Some of the UI is a bit different fromt he desktop version.

Enhances employee privacy and gives them the right to review evaluations and follow up on their progress according to performance indicators

Comments: UKG Ready has given evaluations the required transparency, enhanced the values ​​of self-criticism among employees and enabled them to manage their relationships and work affairs efficiently.

Pros:

I like that UKG Ready is like an employee's bag. Everything is in the same place, we can easily access information about our job status and progress according to KPIs. I liked the ease of documenting the start and end of official working hours and the accuracy of documentation, issuing a payslip, scheduling vacations or requesting leave directly from the employee's page. I liked the ease of approving goals with UKG Ready, and I liked the ease of sharing them with direct managers by updating them and issuing reports about them. What UKG Ready provides in terms of dashboards that display progress according to each KPI independently, and the transparency of accessing and reviewing evaluations is very motivating to put in more effort.

Cons:

UKG Ready has not overlooked anything, is easy to use, and ensures real-time notifications that keep us up to date with updates.

A good software but not unfortunately designed for Park Districts.

Comments: I liked the support staff that helped me with issues that arose. In particularly, I want to say that they were great, even though, they could not always help me. They made an honest effort and tried to even make logical solutions to help remedy my issues. Rep was by far my favorite support persons. Please let them know that I appreciated their time and energies. They did a tremendous job helping me with the software and always followed up and followed through. I will miss our lengthy support sessions!

Pros:

There was some level of customizing available.

Cons:

It was not a software designed for an organization like mine, a park district. In our organization, most employees work in more than one role at all times. Kronos could only keep general record of one job with one pay rate to each employee (we did not have the Payroll portion of Kronos). Some notifications that we needed were not available. Creating forms from scratch was difficult. Webinars were very long (3 Hours). Kronos was not as customizable for us as we had hoped. many things that we wanted to do with the system were not possible. Applicants had a hard time applying through the software. I had constant issues with log-ins.

Functional

Comments: It has been difficult. Simple things I could do in other payroll management systems usually end up needing me to submit a ticket for assistance.

Pros:

The cost for UKG is better than most HRIS and payroll management companies

Cons:

It is so hard to make changes, from admin right to setting up the different areas for payroll deductions, benefits, etc. It needs to be streamlined for friendliness.

UKGood!!!!

Comments: It’s good. Easy to use and if I need any extra help the support is amazing

Pros:

We have tons of help when we are stuck in a spot where we need help

Cons:

When the computer time out you have to start over

Good product

Comments: When I was able to access this software on my phone, it worked great. Unfortunately, I had a problem getting to log in the app when I had to update my phone number. For months, I was unable to use because it had my old phone number for verification of my account. There wasn’t any way for me to update it within the UKG application. I had changed my phone number in my work account, workday, etc. and it still showed my old number in UKG. Besides that, the product is really good when you are able to log in.

Pros:

All the features available instead of just only scheduling.

Cons:

Not being able to view all shifts scheduled on a certain day.

Ukg generic but quality

Comments: Better than some other applications, i didnt mind it

Pros:

Fairly streamlined, and pretty easy to get through.

Cons:

Hard to compare note between pages, load kind of slowly

Buyer's remorse - However I will update review in 6 months. My view may change.

Comments: 100% of our admin staff working with the new Kronos system is unhappy with it. We all agree that it seems like it is too complicated. We came from PayCom and it was soooooooooo intutive. So straight forward. And much cheaper. Kronos needs to come up with 5-8 templates that are a basic look for how the build-out would look. I think when they try to be all things to all clients they end up being overly complicated. They need to reduce 80% of the options. In hindsight we should have purchased a simpler system.

Pros:

The potential is what I like most. The demo team from Kronos, during our research phase, far outshined the competition on how Kronos would make our lives better. However, that is not the case in reality. I will update this review in 6 months to see is this is improving. Customer service is trying to help. But literally every day is a struggle.

Cons:

* Too many options * Too many drop-downs * Too complicated * Can't drag and drop * The set-up process was entirely from scratch with no examples to go from, no best practices * NOT INTUTIVE in the slightest * Makes me sick to my stomach thinking we are stuck with this for at least the next 3-4 years * Company seems too large to be nimble * We invested well over 500 EE hours in set-up? Do you want your staff doing that? * I feel like we are at the programmers level, this barely seems like software from this decade * Customer serve gives off the vibe we should know more than we know

Kronos Mobile VS Kronos Desktop

Comments: The overall experience is positive. I have been using Kronos in the work environment for over 4 years and the software has drastically improved. I feel that additional tweaks on the desktop software could really make a difference in user experience and minor tweaks in the app would make it perfect. I think that the app is great for everyday smartphone users, but the desktop software could really be the most beneficial for management.

Pros:

I love how easy it is to use Krono’s on a smart phone. The Kronos app on both android and iOS are extremely easy to navigate and are not drastically complicated to understand. If anything the app itself is very straightforward and also easy enough to give clear directions to another user. Overall, my favorite thing about this app is the ability to request time off. Putting in a request for time off is just a simple as selecting time off request, the days, and the amount of hours that you want to use. I think that it’s equally easy to punch in as well as punch out. The latest software updates to Kronos has also made the launching speed of the app much faster so it doesn’t take as long to login like it used to. Putting in the request for time off is just a simple as selecting time off request, the days, and the amount of hours that you want to use. I think that it’s equally easy to punch in as well as punch out. The latest software updates to Krono‘s has also made the launching speed of the app much faster so it doesn’t take as long to login like it used to

Cons:

I feel that the software is generally straightforward and pretty easy to navigate, but there are just a few features that could use some tweaking or updates. for example when I log into Krono‘s on the mobile app and want to look at my weekly schedule it can be a little confusing since the week is shown in a vertical format rather than a horizontal week format. The reason that this becomes a little confusing is due to the amount of numbers that are showing on one screen in a Vertical list format. For example the schedule would show 9/1 and then underneath, the timeframe for work would show 9 AM to 1 PM. Although I am not dyslexic myself I feel that this could be a little bit more friendly to people who struggle with visual number reception. If it were to show a printable pdf option as well, that could be very beneficial for users who like a tangible schedule. The next thing about Kronos that I would like to discuss is that the application is far more user-friendly for requesting time off than the desktop Kronos software. It’s almost an Easter egg hunt to try to find the option to request time off on the desktop. Additionally, the amount of time it takes to log into the desktop to punch in for work is a bit annoying. Lastly, I wish there was an option for a shift request. For example, if a person wanted to work In the evening as a “request” they could submit it to management to approve. It would be useful for small things.

Less than satisfied

Comments: We implemented and went live 1/1/2017 with Time and Attendance and Scheduler. The Scheduler had so many features missing on 1/1/17, we had to postpone implementation until the 4/1/17 release date. Every time we ask a functionality question, the answer is "That's a good idea, maybe we can incorporate that in a later release." Not necessarily a good response, when someone is paying you to use software and your question is something you said it could do in the demo. The 3 months worth of credit for our billing I have yet to see applied to our account. And there are the time clocks, well 5 months in and I am working on getting my third one to see if it will work correctly. First one we bought was compatible with barcodes. We purchased barcodes from a Kronos recommended supplier to fine out they were not compatible with the new clocks. When told we should have sent them in to be tested, I had the response "but we bought them where you told us to buy them." Then, we sent our proximity badges in for evaluation to change from a barcode scanner clock to a proximity badge scanner. Almost a month to get the test results that they worked with the clock, another month to get a correct order form to sign, then 3 weeks to ship to us all to find out Kronos ordered us the incorrect time clock reader. So I am almost 3 months into a process that has been a huge waste of my teams time. We use a small portion of this product and will think twice before we ever expand it.

Pros:

I like the core of the product line, the Time and Attendance module. It is easy to use and the self service is easy for employees to understand. Our consulting team doing the implementation has been great to work with.

Cons:

Customer Service with this product has been huge disappointment. Tech Support has been even worse. And don't plan to get a response on anything unless you contact them with a follow-up.

UI needs an overhaul!

Comments: Tracking time, meeting company financial objectives

Pros:

It saves the previous selections for the time-card rows, which makes it easier to enter time from one time period to the next. Also, it's Java-based and can, ostensibly, run on any platform.

Cons:

1. EITHER the columns should auto-size to the larger of the field size and header size and not be sized equally to fit on the display area on the monitor OR it should "remember" the user's preferences when it comes to column size. 2. The pop-up windows (e.g. when looking up "Transfer"/project, entering start/end dates for reports) should open on the *same* screen where the "parent" window is. Having it display on the "left-most" display is, frankly, a PIA. 3. The date format in the headers should be time-zone specific (e.g. mm/dd for US/CAN and dd/mm for EU) 4. The list of values for the "Transfer"/project column that pops up when the mouse pointer is placed in that field should not display right away (maybe add a bit of a delay); this would allow users to copy the current value if needed. 5. There should be a more user-friendly way of exporting the data for any time frame (say, into Excel) that makes it easier to manipulate the exported data (e.g. pivot tables, aggregate functions, etc.) the current UI does not provide this capability and the "report" is practically unusable. 6. The tool does not function in Chrome and repeatedly asks for Java to be installed (which it already is). Likely means that the tool needs to find the JAVA_HOME environment variable and use that to run.

Solid HRIS, but some updates/improvements needed for some features.

Comments: Kronos is committed to improving WFR and we already see the improvements made since we went live. There were some bumps at the beginning, but Kronos is a company that listens to their clients and helps in anyway they can. Although, the system is still a work in progress, we are in a much better place then we were before Kronos and are happy to have the system in place.

Pros:

1. All in one product that including ATS, HR, payroll, benefits, ACA and reporting. 2. One system, one number for customer support, one community (great customer portal), one company you are working with. 3. Employee Self Service is great! You can grant as much or as little access as you would like to complete actions, access data, benefit enrollment, etc. 4. Kronos Team willingness to set up the system the way you need to in order to accomplish business needs.

Cons:

1. The system is very particular in the way you set up. Ensure you have a good application consultant that understands what your company needs and how they will set this up in your environment. Also, if you chose to bring WFC into the mix, you are dealing with two systems and not one and there is a whole other level of set up you need to consider. 2. No development site. Everything is conducted in live site. 3. Recruitment and onboarding (checklists in general) need to be more flexible. Kronos is working on this and is on road map. We look forward to some improvements. 4. Training in product and training material needs some more work. There is a noticeable difference in training presentation vs. other products (i.e. WFC learning portal vs. WFR offerings). Also, you really will need someone dedicated to learn and understand WFR, as it is very layered. 5. There is not current API offerings, only flat files every 15 minutes can come out of WFR. Kronos is working on adding this capability in near future.

Ease of Going Paperless

Comments: Kronos Workforce Ready has lead us in the direction we have been wanting to go with reducing the amount of paper we process in HR and Payroll daily and allowed us to have more efficient, instant communication with our employees. We are utilizing the Onboarding process. We allow employees to make demographic changes and view their payroll data, such as pay statements, as a self-service option. We are beginning the benefits enrollment which will automatically add the payroll deductions to payroll. Our payroll processing has been reduced from 3 days to 1 day. Chasing down lost paperwork that was sent through the mail is no longer an issue. We have recently completed the integration with Workforce Central's Timekeeper.

Pros:

Kronos has taken us to the next level in service that we were looking for. It is very easy to use for creating your own reports and importing data. We couldn't be more pleased with how they helped us work through our custom profit sharing allocation.

Cons:

There are often updates that we are waiting for to continue what we would like to accomplish with the Kronos software. Although it automates several of our paper process and gave us efficiencies, there are now processes that we need to track manually and audit by hand. The third party tax software is more time-consuming than before. We were breaking ground with integrating the Workforce Central Timekeeper with Workforce Ready. We chose Workforce Central over Workforce Ready Time Labor Management due to the complexity of our work force. If you can use one system, I would recommend Workforce Ready.

Kronos - an excellent HCM software

Comments: We were tasked with the challenge of payroll management, accrual management just to name a few. These problems were all resolved by employing Kronos Workforce Ready as our central point of data storage and data management.

Pros:

Kronos Workforce Ready is one of the best HCM software on the market in this category and does a pretty good job of managing data. It has a large set of very useful reports available to be exported in the most popular formats, has the option to customize reports to suite your needs and also you can schedule your reports to be sent or delivered to and email address at your convenience which really cuts out a lot of the manual labor. It has a well thought tru time-sheet feature and which allows easy management of all employees hours per day per week. The recruitment features are an excellent asset as it allows applicants to create a profile while applying in which makes hiring the applicant a breeze with the click a a button. Overall, the Payroll Management, Recruitment Management and Employee Management features are top notch just to name a few and I would recommend Kronos to any medium to large company.

Cons:

The feature I like least about Kronos Workforce Ready is the manual accrual management feature available . You are tasked with real manual work whenever it comes to uploading hours for employees as there is currently no mass edit option available to apply hours across the board to all selected employees, instead you must load all selected employees into the bucket and scroll through them one by one and apply the credit and whatever other in formations are required to be filled in.

I cannot recommend Kronos Workforce Ready to anyone

Pros:

I can't think of any attribute of the Workforce Ready product that I particularly like. My experience with Kronos is that they produce good time and attendance software, but I personally have not seen any evidence that they have any expertise producing HRIS software.

Cons:

The Kronos Workforce Ready product reminds me of an old fashioned data processing program from 20 years ago. It is not at all user friendly or intuitive. I have used it daily for one year and still am frequently puzzled by the way it is organized (or disorganized). I spend significant time searching for the information I want. Incredibly, the turnover calculation function has not worked correctly for the two years my company has owned the Workforce Ready product. Kronos has known all this time that their turnover function is flawed, but I don't think it is corrected yet; it doesn't appear to be fixed to me. Producing reports from Workforce Ready is cumbersome. The user must pick the data elements for the report from very long lists of fields that truly appear to me to be in no logical order whatsoever. I know that sounds hard to believe, but if there is some logic to the lists of fields, I have yet to understand it. The training information provided by Kronos to teach the user to use Workforce Ready is mostly written documents rather than videos. I personally find videos easier to understand, but Kronos offers only a handful of them. There are many topics I would like to learn about that are not covered at all in any of Kronos' training materials.

Most Comprehensive System on the Market

Comments: My organization started with WFR's HR and TML. Employees, managers and administrators were impressed with the ease of use, the robust amount of information at their finger tips and the reporting capabilities. After a year and a half of using HR and TML, my organization decided to transfer our payroll to WFR as well. Having HR, Time and Labor and Payroll integrated with each other has allowed my HR team to evolve from and administrative department to a strategic business partner.

Pros:

I love that employees and managers have virtual personnel files at their fingertips. Through Employee Self Service, employees can access and change their address, beneficiaries, payroll information, enroll online for benefits, request time off and maintain their schedules. Managers can access employment history, process compensation changes, approve timesheets and upload and review current and previous performance reviews. Instead of tracking down information, entering payroll changes and being the timesheet monitor, my team and I can use our knowledge and skills to make our employees and organization better.

Cons:

The reporting functions in WFR are robust but each organization has specific reports required by leadership. Enhancing the reporting function for easier report customization would be my only critique.

Hospital Review

Comments: It is a good system.

Pros:

It is a user friendly system. Easy reports are easy to customize.

Cons:

Implementation is awful. They do not send any reps on site to help with implementation. Reports that require Kronos assistance take forever to receive. One took over 6 months to get.

Hate this product with a passion

Comments: While I was not on the implementation team, everyone that was left within five month of implementation. I had zero experience with Kronos and was provided little instruction from Kronos support unless I knew the specific questions to ask.

Pros:

The only plus for Kronos Ready is that it is Internet based.

Cons:

Feels like it was made by developers for developers, not for HR/Payroll administration.

Workforce Ready

Pros:

The main reason we went with Kronos was for the TLM. It has worked good and we are still playing with it to make it work its best.

Cons:

I don't like that you have to click here and there just to get to where you want to be. Specially to print a document.

Easy to use system that reports easily.

Comments: Continue to improve the system and we will be long term customers!

Pros:

The use of the system and reporting functionality are pretty easy to learn. Benefits setup is really nice and I am eager to see how ACA works for 2017. Our implementation specialists have been pretty good and attentive. I like how you get the same support specialists repeatedly as they begin to understand your company and can relate to ongoing issues you have.

Cons:

The wait time on some cases is not always the greatest. I wish there was more functionality with the custom columns with reporting and also creating one line reports for payroll purposes. Some features are not as diverse as we expected such as the HR action items, no option to print if you use electronic option.

Work Force Ready at UOSA

Comments: Use product for a variety of solutions

Pros:

Its functionality and ease of use is welcoming.

Cons:

Length of time to customize the product for various needs

Check In Time

Comments: Overall, my experience with UKG Ready is much easier than the other software used prior. UKG Ready is a working software. You don't have to worry about constant maintenance upgrade, no delays with time input. Its just user friendly all around. I recommend this software for time keeping. THE BEST!!!

Pros:

The UKG Ready software is easy to use. Its impossible to make any mistake. It does all the calculations with the time input. If there's a miscalculation the software will let you know immediately and wont complete the time keeping task without notifying you as why. You can fix, its easy to use and understand.

Cons:

Its not much of a big con but I would prefer that when you input your time, there is an AM or PM option to click on instead of typing it in manually. Not much of a big con.