18 years helping Israeli businesses
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About Cheqroom
Cheqroom is an asset management platform designed to track, manage, and optimize $5B+ in assets, keeping work in motion.
Desktop and App integration was a good feature.
I've contacted Cheqroom previously about the problem, that you can not see the SN entry in the app (because the keyboard covers it).
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Filter reviews (127)

Alternatives Considered:
CheqRoom helps track equipment with minimal effort
Comments: We are using this software to track video equipment with a group of freelance professionals. It is important to know where the equipment is and not have any double-bookings. Cheqroom has worked well in this regard.
Pros:
I have been looking for different asset management software and have found that Cheqroom is really good at getting up and going quickly. It is great at finding asset pictures online so uploading isn't necessary.
Cons:
The mobile software is buggy and doesn't seem to work exactly like the desktop version. Most of the freelancers seem to get confused with the assets and not always being able to find them. I generally have them use the Desktop version even though it is sometimes less convenient.
Cheqroom Response
6 years ago
Hi Boyd, Hope you're well and thanks for reviewing CHEQROOM! I'm happy to hear you've been enjoying it overall, but would like to learn more about your mobile app experience to see how we can improve it. :-) Hope to talk soon! Mathilde
Alternatives Considered:
This can do almost everything you need
Comments: I couldn't do much automaton in the beginning but the CheQRoom team us always working on improving and I have to say it does get better. Now they have build in automation and I don't have to use 3rd party software.
Pros:
I love how you can setup automation from email to reminders and time alarms so I don't have to waist my time going through and finding who's late.
Cons:
For my particular use the calendar is worthless, all I see is [SENSITIVE CONTENT HIDDEN] streaks all across the calendar.
Cheqroom Response
5 years ago
Hi Joseph, Thanks for the great review! Happy to hear that the email reminders and alarms are saving you so much time. I'll make sure the customer success team gets in touch to find out if they can help you out with the calendar. Cheers - Charlotte
OK product - poor customer service
Comments: Software was minimalist. The service was very spotty since they are based in a different country.
Pros:
When it came time to renew, we saw over a 240% increase in price (without notification). Once we decided that we did not want to renew, I was informed that it “is quite a difficult process to obtain our devices/data”. There is still a likely possibility that they cannot/will not export my data into an excel file meaning I lose everything! That seems extremely odd and not worth it!
Cons:
Unable to obtain data if you decide not to renew.
Functional, flexible, and reliable software. Great customer service.
Comments: We have 20 daily users and another 20 occasional users, and a few hundred items to track. CheQRoom functions almost perfectly every day, every hour. Reliable. And if something seems wrong, customer service is very good.
Pros:
CheQRoom works great for us. Stable, functional, has all the features and options we need. When we have questions or problems, customer service is extremely good - fast, very knowledgeable, very friendly.
Cons:
The usability of the UI is good, not great. Even some experienced users occasionally make operating errors because the right button or feature is not prominent on certain pages or screens.
Cheqroom Response
5 years ago
Hey Matthew, Thanks for your super positive review :-) Glad to hear that CHEQROOM is working so well for you and your team. Our customer success team will be happy to hear you appreciate their work! Also, feel free to share more specific feedback on the UI with them if you haven't done so. All the best, Charlotte
Great product for tracking loaner equipment
Comments: I've just started using the program for my workcenter after switching from another program. It took a little getting used to because it was different than my other program but I am enjoying it now. The main point is that I know where my gear is and that is very important!
Pros:
This software is easy to use and fairly intuitive. It allows my organization to make checkout and reservation records as well as keep details on all of our loaning gear. I like that it is easy to customize information on your own or with their help. Support is very helpful if needed.
Cons:
Nothing at this time. I like the software.
Cheqroom Response
5 years ago
Hi Mary, Thank you so much for your 5 stars review of CHEQROOM! I'll share it with the entire team, it'll make their day :-) Cheers - Charlotte
My go-to equipment management platform.
Pros:
+ I tagged all my equipment with asset tags, and that saves me a lot of time. When I'm in a hurry, I can easily use the mobile app to check all my equipment in or out. + I also keep my invoices safe with the related equipment. That way, I never need to search. + Since many people are using our equipment, the flagging feature is crucial in our workflow. We can't afford to have broken equipment on set. This feature prevents us from losing time and motivation.
Cons:
- Some things can be fixed with UX/UI. But once you know it it's fine.
Cheqroom Response
5 years ago
Hi Kevin, Thank you for your review. I'm glad that CHEQROOM helps you save time and keeps you and your team motivated. Cheers! Charlotte

Easy to use hardware/equipment management system with great support
Comments: Greatly simplified the management of our equipment rental, allowing us to handle more and more reservations without getting mixed up. It's now an absolute standard in our daily toolbox of things we use to run our business.
Pros:
We looked around at several inventory management systems but none of them were right. Cheqroom is exactly what we were looking for. An easy to use cloud-based inventory management system that would allow us to keep track of equipment rentals between two different warehouse locations. It is pretty robust but is easy enough for everyone in the office to use it to enter reservations, check out gear, check it back in, etc. I'd say the best element of Cheqroom is the support. They are always quick to reply when I have a question or need help. More than that, they don't just give a short canned response - They really dig in deep, understand the challenge, test on their end, and provide several suggestions on how to address the issue I am facing. They really want you to succeed with their service and so far it's been a huge life saver for us. Lastly, they have taken feedback and suggestions that I've provided and actually implemented them extremely quick. These updates, although minor, have helped the service really fit right in and work exactly as we need. Cheqroom is one of those companies that I actually am happy and enjoy being a client of theirs. I'm proud of it. I hope as they grow, they stay awesome.
Cons:
I will not call this a con, rather just a special request...(NOTE: We have already discussed this and it's been added on their development roadmap so this is not only not a con, it's a pro because they are planning on doing something like this at some point!) Would be great to be able to manage non-inventory items - Small things that we want to keep track of how many we provided in the rental but don't want to track each item individually (e.g. How many charging cables did we give them with their rental).
Cheqroom Response
7 years ago
Hey Gabriel, Wow! Thanks so much for your great review, you just made our day! :) We love building CHEQROOM together with you and all our users. Stay tuned for the upcoming features! :) Let us know as always, if there is anything else we can do for you. -- Katalin

It is the easiest, cleanest way to manage all of our Film equipment, among 100+ students.
Comments: We gained the ability to monitor how our gear is being used. and a fair way to distribute it among all of our students.
Pros:
I love the glossy feel. I love knowing where all our expensive gear is at any given moment. I love feeling like I'm in control. I like that I can create kits of gear, and pull items into repairs when needed. I like the calendar view a lot. I like having uniform labels for everything. Customer Service is fast and very helpful. I love that all users have signed a TOA and agree to our legal terms. That helps me as an administrator rest easy.
Cons:
I really wish there was a better way to restrict items based on a users skill level. i.e., Someone in a basics class has access to certain camcorders, and other students in an advanced cinematography class have access to our DSLRs. As it is now, we're using locations as a weird work around. I don't like it much at all. it causes as many problems as it solves. If an advanced student wants to reserve lights and a DSLR.. they have to make two reservations, one from the 'advanced' location and the other from our 'basic' location. I really hope they add the feature to restrict gear rentals based on users skill level soon.
Cheqroom Response
7 years ago
Hey Andrew, Wow! Thank you so much for such a great review. We like that you are enjoying our app -- stay tuned for the upcoming features! :) We're working on new access restriction solutions. As always, let us know if you have a new request, we're here for you anytime! -Katalin

This was the product we were looking for. Not too big and bloated yet not under powered and lacking.
Comments: This software gave us the ability to track all of the equipment we loan to internal customers. We can not only track the equipment but we can also see and be alerted to when it is due back.
Pros:
The flexibility that Cheqroom gives us to handle assets to loan is great. It also provides many ways to look at your reservations, loans, and equipment. The feature I use the most as a manager is the Dashboard. I can quickly and easily see what equipment is out, when it is due, who has it, etc. Being web based makes it super easy to be able to quickly click on just about anything to look deeper. The most important feature for us is the ability for Cheqroom to create an electronic form for our customers that includes the terms of the loan and what they are borrowing.
Cons:
One feature that is lacking is the ability to email people from the application. Having to pay for third party support is not great. I also am not thrilled about the reports. There is a very limited amount of canned reports and no option to create your own. Having the ability to export a report into Excel or CSV would be helpful as well.
Cheqroom Response
7 years ago
Hey Tom, Thanks so much for such a great review! Happy to share with you that from now on you can configure automated notifications directly from CHEQROOM, no extra third party needed anymore! :) Stay tuned for the upcoming new features. :) Cheers, Katalin

Very good make life easy
Pros:
That everything is under one app and I can use my phone do all checking and checkout that all
Cons:
The new dashboard I don't like it's not giving me info and make thing not easy to see what's going on
Cheqroom Response
7 years ago
Hey Guy, Thanks so much for such a great review! Happy that you're enjoying CHEQROOM! We'd be glad to help and see what and where you'd like differently on our dashboards. Thanks again! Katalin
Fantastic - but could be even greater
Comments: good, the tool is easy to use, and staff like it. the customer support is fantastic.
Pros:
The ease of use. The use of barcode scanning & the ease of the barcode scanning to automatically thing this and kits.
Cons:
The lack of a request & approve feature. Current, users can effectivily book their own equipment. We are an enterprise enviroment, and we need to allocate resources. So, it would be great for users to request items, and then have admins - approve deny books. Booking method for hourly resources - so we have meeting rooms, and it would be great if they were bookable in cheqroom, so we can have 1 system. These booking wouldnt require 'check out/in'. they would be reservations, for 'timed' slots. greater interation to slack. so notifications can be sent to individual members
Cheqroom Response
5 years ago
Hi Alex, Thank you for taking the time to review CHEQROOM. Nice to read that our barcode scanning is unbeatable - especially if you've researched so many alternatives ;-) The CS team will be happy to hear your feedback on their work too! They'll also get in touch with you to hear more about your feature requests. In the meantime, you can visit our public roadmap (cheqroom.com/roadmap/) to upvote the meeting room booking feature! All the best - Charlotte
Overall this is pretty good. It gets the job done and is better than paper and pencil for sure.
Comments: We moved off of pen and paper equipment loan tracking. We can see what is available when much more easily and users can have access to view whats available at any time and create their own reservations.
Pros:
I like that we finally have our equipment in a digital web based system that can be accessed from anywhere. It looks great and our organization is satisfied with it.
Cons:
Most users find that it is not intuitive. Even my staff who have been using it for 9 months now regularly get confused and make mistakes or need to ask for direction for simple tasks. I would prefer if it functioned more like online shopping where you can browse equipment adding items to your cart before starting a reservation. It is not very efficient to start a reservation and then use a different interface to search for additional items to add to it and no one seems to be able to find the drop down which allows one to select multiple items to build a reservation. This is the most noted user complaint. Often users make several reservations for the same day time, one for each item, and then we have to go back and manually combine them. (which is also not very efficient, if the same user has several reservations it should be simple to tell them to combine into one reservation)
Cheqroom Response
7 years ago
Hi Patrick, thanks so much for the feedback. I'd like to mention that we have added the feature of combining reservations by the same person on our roadmap. Also, when you go to your account, you'll see a lightning bolt symbol in the top-right corner. This could solve your problem as well, since it allows users to add items there to reserve during the day, as if you'd be using a 'shopping cart'. Hope you like it! - Mathilde
Perfect for Sports Media Production
Comments:
We cover 18 sports at Iowa State and so there are a lot of events to cover in a given weekend. Cheqroom allows us to plan on who will being using what equipment so everyone can get what they need for a given video shoot. There is a lot less scrambling and messages of trying to figure out who has what equipment.
It has also helped us hold people accountable for equipment they checkout. We have had a lot less items go missing. Overall it has been a huge time saving and cost saving system for our department.
Pros:
The best part about the software is the ease of use. It is easy to add items to the system, easy to create reservations and checkouts and is easy to teach new users.
Cons:
Occasionally we will have staff that have issues with the phone app, but most of the time closing the app and reopening resolves any issues.
Cheqroom Response
5 years ago
Hi Danielle, Thank you so much for the great review. Being able to save time and costs is exactly why CHEQROOM was built for :-). Glad to hear it's working so well for your department. Don't hesitate to report any issues encountered with the app at [email protected] All the best - Charlotte
Easy to use
Comments: The team are easy to work with. The implementation process was simple and user friendly.
Pros:
The phone application and the barcode reader on are simple to use. Our staff can book out items in batches or groups. Cheqroom is an easy place to store information for quick and easy access
Cons:
Items which require frequent calibration need to have a warranty period entered as a work around solution presently. If Cheqroom was to add a calibration date feature with reminder it would be great
Alternatives Considered:
Cheqroom is a custom fit Musical Instrument checkout management.
Comments: The customer support is above and beyond. They are active listener and really want to understand your application of their service. Once understood they come up with logical ways to implement your ideas into what functions they have. And they keep track of your request and will notify you if there is a new feature that may apply to you. They are the best I've worked with.
Pros:
Checqroom has many advantages over other asset tracking solutions. The Navigation is efficient and provides many avenue to locating items, reservation, checkouts and report. The report and automated communications are very customizable with parameters that can pull information from item or contact details. Importing and Exporting information is well thought out and the SSO integration is a real time saver from a management perspective.
Cons:
The only Con for us, is the cost. Comparatively, they are cheaper than the bigger players in the Asset Tracking service. Lesser services exist with much less features and customizability.
Cheqroom Response
5 years ago
Hi Benjamin, Thank you so much for your great review. Glad to hear that CHEQROOM is working so well for you. I'll also make sure the CS team knows how satisfied you are about their work ;-) All the best - Charlotte
CHEQROOM is a great tool for accountability and knowledge amongst teammates and organizations.
Comments: Aside from fulfilling an audit requirement, we now have a process in place for equipment tracking and management that is working out very well for us. In reflection, we're quite lucky that the auditors saw the need for more accountability and specificity regarding our departmentally purchased gear. We know when to plan for shoots around other team members and their production schedules. We know what gear is available. And we now have an up to date log of the status of our gear, with the ability to flag a particular item when repair, replacement, or cleaning is necessary. CHEQROOM has created a greater sense of accountability, responsibility, and knowledge amongst our team and the broader institution.
Pros:
CHEQROOM's scanning software is incredible. When utilizing the scan function for simple check out/check in or equipment it is executed with ease and speed. The log that that then generates on our profile is a great tool for accountability and insight. It's also a great resource for keeping up to date with equipment upkeep, i.e. repairs, replacements, and general cleaning.
Cons:
The set-up and functionality is very easy when you're first getting started within CHEQROOM. However, we sometimes have difficulty with the ease of use when manually checking out/reserving items on the desktop. Specifically in compiling the list of items/kits for check out/reservation. The process isn't as intuitive as one would imagine. It appears to be a design issue. With some clarifying of information that is displayed on the screen I imagine this could be remedied fairly easily.
Cheqroom Response
7 years ago
Hey Kaitlyn, Thank you for reviewing CHEQROOM and glad to hear it has been helping you and your team a lot. We really appreciate your thoughts! I'd like to learn more about your struggles when manually checking out items and what information could be useful there. Could you perhaps send me a message at [email protected] so we can come up with a solution? Thanks so much and talk soon! - Mathilde
review
Pros:
Ease of use. Easy to track our tool inventory on a daily basis.
Cons:
Could be a little easier to extend the length of time a product is out. Also checking out inventory can a little confusing sometimes from the app. Easier to do on the computer as it doenst always show all of the tools listed in inventory
Cheqroom Response
5 years ago
Hi Scott, Thanks for taking the time to review CHEQROOM. Happy to read that you like the ease of use and that it makes your inventory tracking smoother. Did you know we recently published a video on how to check out inventory with the mobile app? Might be handy for you: video.cheqroom.com/how-to-do-check-outs If you have any other questions, CS will be happy to help you. All the best - Charlotte
Great Value!
Comments: Customer service is responsive and always pleasant.
Pros:
The features are similar to other products that are 5 times the cost.
Cons:
does not have some of the features that more expensive systems have.
Cheqroom Response
5 years ago
Hi Kevin, Thank you for taking the time to review CHEQROOM. Don't hesitate to share specific feature requests with our customer success team :-) Cheers - Charlotte
Brandon 5/26/2020
Comments: My overall experience with CHEQROOM is satisfactory. The customer support team is very helpful with our needs and do the best they can to help us customize the interface for our use case.
Pros:
What I like most, is the ease of being able to track company assets. The flags, and custody functions are very helpful for our tracking.
Cons:
What I like the least, is the reporting functions. I feel that the reports are mostly for checking in and out items and we do not really use those functions.
Cheqroom Response
5 years ago
Hi Brandon, Thanks for your great review of CHEQROOM. Glad to hear you're finding the flags and custody features so helpful. The CS team will be happy to hear your feedback on their work too. They'll be in touch to further discuss how you'd like to use the reporting functionalities and how we might be able to help. All the best - Charlotte
Great product. It's brought much needed order to our equipment inventory, and users like it.
Pros:
Good set of features, which covers everything we need it to do. Nice clean interface; users figured it out with little trouble. The team behind it seems motivated and friendly.
Cons:
These are very minor, but two suggestions. 1) Have reservations/checkouts update without having to refresh the page. 2) In the grid view of reservations/checkouts, add a title attribute to the img tags for the thumbnails, so you can hover on them and see the item's name without having to open up the reservation or checkout.
Cheqroom Response
7 years ago
Hey Jason, Thanks so much for such a great review! We'll discuss your suggestions; just stay tuned for the upcoming features! :) As always, let us know if we can help you with anything else! -- Katalin
Perfect solution for University Media Gear Rental
Comments: We've been using Cheqroom for two years now at a major state university in the US for video gear checkout/rentals for students and faculty. We demoed several solutions for our 200+ piece gear library, and Cheqroom was far and above the best. It's very easy to set up and use, they continually improve the software, and the staff is super responsive to suggestions. I couldn't imagine running my lab without this service.
Pros:
Easy to use
Cons:
Wish I could automatically print out a PDF agreement when I checked out
Cheqroom Response
8 years ago
Hi Karl, Thanks for taking the time to review our software! It's words like these that makes our team super proud to have you as a customer and continue to strive to make our tool better. Cheers, Vincent
Cheqroom Review
Comments: Cheqroom has made the company's and my life much easier. i would recommend this app to any other company needing a program like this.
Pros:
Software makes tracking equipment very easy and quick. The program is appealing, and user friendly.
Cons:
Some minor glitches when searching equipment, locations, etc. Refreshing or logging out and back in corrects the issue.
Cheqroom Response
5 years ago
Hey Clayton, Waw! Thanks for the 5 stars and 10/10 review . It's really nice to read that CHEQROOM has made your life easier. The customer success team will get in touch with you to discuss the glitches you have encountered. Thanks! Charlotte
Cheqroom is the answer to our equipment needs.
Comments: A more organized office suite!
Pros:
One of the best things about Cheqroom is their user friendly design. My department has over 40 faculty members of various proficiencies with technology. Cheqroom is an easy to use software that ALL faculty members could use. Setting up an account takes less that 2 minutes and using the software is as intuitive as can be. The fact that we can have unlimited users means our ever growing office is always covered.
Cons:
I have not encountered any problems with the software as of yet. The only thing I would recommend is including some of the scanning stickers as part of the package so we can test them out without having to invest MORE money.
Cheqroom Response
7 years ago
Hey Luis, Thanks for such a great review! You just made our day! :) Stay tuned for the new packages and features -- and as always let us know if there is anything else we can do for you and your students. Cheers! Katalin
Wonderful Service!
Comments: My video production company, Mobile Mod Productions, often sends out company equipment with our team members. We keep a strict schedule and everyone does their best to fill their part. My job is to issue out said equipment (cameras, sound gear, lenses, lighting). This is not an easy feat when we have several crews out at a time handling various jobs. I was becoming bogged down trying to juggle the confusion. Then I came across CHEQROOM and I am beyond grateful I did! Their equipment management software is second to none. The software allows me to have very tidy outline of where and to whom each individual piece of equipment is checked out to. It allows each team member to report, immediately, any malfunctions or repairs the gear may need. We have noticed quite a notable change in our overall maintenance of our gear. I was also able to enhance our deadline completions by utilizing the 'turn-in-your-equipment' warning emails that come along with the service. Any time a piece of equipment's operator was approaching a deadline, they would have a pre-notice of that deadline. This is an all around wonderfully useful tool! I'd highly suggest it to any company that may lend out company equipment to numerous crews! Very user friendly, and though I only needed assistance once, it was the politest costumer service I have ever dealt with. Thanks guys!
Cheqroom Response
8 years ago
Hi Jonathan, thanks for your kind words and taking the time to write up a review. Let us know if there's anything else we can help you with.
Good software and one of the few available out there. Great communication from Chase team.
Comments:
The ability to track and manage our assets across many projects and people.
Better efficiency for other processes in our company.
Pros:
The ability to view all your assets with the touch of a button and pull important info about these items.
Cons:
The search function is not great. If I want to search for a Nikon 24mm lens, then I can't simply type in Nikon 24mm. I am forced to type in "Nikon AF-S Nikkor 24 mm" or whatever official name it has. Most people don't put things like "AF-S" or "Nikkor" in their search. For admin purposes its important for us to name items under their full official name.
Cheqroom Response
7 years ago
Hi Dominic, Thank you so much for having taken the time to review CHEQROOM and happy to hear it has improved the efficiency! I also wanted to let you know that we have improved the search function, you can read more about it here: http://help.cheqroom.com/learn-more/advanced-searching-in-cheqroom Hope this solves your problem and if not, feel free to reach out any time! I'd be happy to help and find a solution for you and your team. Best - Mathilde