Housecall Pro Reviews

Housecall Pro review

Comments: Good overall experience with the product.

Pros:

The way it helps managing personal and keeping track of them.

Cons:

Some of the features are not needed. Other than that okay.

Would Recommend

Comments: Excellent, I would recommend this product. It's changed my small business.

Pros:

The billing systems makes it easy to see who has paid and who is past due.

Cons:

The don't like the credit card fees to accept payments

Housecall Pro is not for the Tech Industry

Comments: I was completely disappointed with them and stopped using them after they charged us for leads that where not relevant to our services and that when contacted would not pan out as leads ready to book and pay for services. TO many leads where cold or deceptive leads.

Pros:

I did not find any pros with it. At least nothing that I couldn't get from some other service.

Cons:

I did not like anything about house call pro. They made it to difficult to properly present my cumpany and services to potential customers. At the time they did not have good keywords nor categories for IT Services. Their pricing and cost per lead was deceptive and many of the provided leads where junk and they still charged us hundreds of dollars for them even when they did not pan out.

Housecall pro for cleaning company

Comments: Very positive as the app did the best with setting up house calls to be able to get the house cleaned inside and out

Pros:

The software is very easy to use and it allows that's to customize each order specifically to the house is going to

Cons:

The only time I can say about it is I wish there was more to do with that

Housecall Pro is the way to go

Pros:

It took less than thirty minutes to incorporate the software with my business. The software has many resourceful features for my business. Invoicing is a breeze and customers can pay directly from the link sent to their email.

Cons:

Integration was easy and I did not run into any problems with this software.

used to be good

Comments: support is aweful, they dont care about customers anymore. They keep trying to add new tings and never fix the old. It become a bandaid upon bandaid

Pros:

not much anymore. It used to be good, but they keep trying to add thing and nothing works right

Cons:

I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time

Terrible experience

Comments: It's my decision if I want to use your product and you haven't respected it. If you spent half the time and money chasing clients into making a better product maybe I would have stayed.

Pros:

It was okay software, not great. It sort of worked but seemed expensive for What you got

Cons:

After declining to keep the free trial they took over a week to cancel so I got charged. Complained that I gave them over a week to cancel and they refunded me but because I'm not in the USA it was less $10 because exchange rate movement. Since I've canceled they have phoned me multiple times each time I ask them to stop calling me and they don't respect it and call back.

Should have stayed with Quickbooks

Comments: Probably the worst most complex decisions I've made with my business. Its easier to work with a government agency then it has been working with Housecall.

Pros:

Nothing the whole experiences has been horrible. I was promised so much and got so little.

Cons:

After all this mess I should have just stayed with Quickbooks. Now I'm stuck with housecall.

Horrible company

Comments: Horrible company They want to lock you in on monthly contract and not give you a way out . These guys robbed me for 1600$ before I caught on. Keep an eye on your credit statement after talking with these guys .

Pros:

The sneaky sales teams ability to snatch dollars from My account .

Cons:

The sneaky sales tactics by their team.

Bad services

Comments: The worst company that does not value its clients. When you hire this company to make a website, they never do it the way they want it. After 2 months, the website was never made. They were always staggering with the managers. It is never true. They are never there on the appointments they schedule. They leave you waiting and they don't even have the kindness to call. Oh, excuse me. You have to beg them to help you. It is the worst and most terrible company there

Pros:

I didn't like anything, it's a terrible company

Cons:

has the worst customer service the worst staff i have ever seen they are never there to help their customers

Housecall Pro Does it All!

Comments: Houscall Pro is one of the top scheduling software options out there!

Pros:

Housecall Pro is great for being able to see the whole schedule and be able to dispatch jobs with no issues. I also enjoy the invoice feature that allows you to be able to take payment via the software.

Cons:

When you are booking a job on Housecall Pro it does take a bit longer with multiple pages.

Housecall Pro has made managing my home service business so much easier!

Pros:

The scheduling and invoicing features are a game-changer for me.

Cons:

I wish the mobile app had more customization options for my business needs.

housecall pro review

Comments: overall i think housecall pro is great for small business owners as im always looking for ways decease the customer management workload which would give me more time on expanding the business

Pros:

what makes housecall pro standout is the customer management with invoicing,date and time of service needed

Cons:

there are times the app would freeze up preventing me from obtaining valuable customer information

Great software for the in-home service industry

Comments: It was critical in the insulation estimation / worker dispatch aspect of the business. We use it constantly from the initial customer contact all the way to a google rating request after payment has been collected.

Pros:

Housecall Pro is very easy to use and set up. Most of the functionality can be done with a mobile phone. Very customizable and well designed.

Cons:

Some more complicated functionality must be done on a regular computer, and the schedule can get convoluted and quite hard to read

THe Best of them Yet.

Comments: My overall experience is good I love this app and I also will be trying to. Intergrate the house booking consumer app as well in the future I want to try and see how they all go well with each other.

Pros:

What I Love most about This great app, is that I am allowed to take away the stress of doing other things like payments and scheduling i also like that, I love that how it all just comes together for me.

Cons:

How i only just recently started using this app so i have not come across any Technical issues or difficulties yet, wish me Luck.

Beware

Comments: Unpleasantly surprised by House Call Pro. After following their procedures and canceling my service, I was shocked to find an unexpected charge of $406 on my account two months later. It's crucial for businesses to maintain transparency and uphold their end of the bargain. Unfortunately, House Call Pro fell short in this regard. There are plenty of other companies to choose from, and I’d advise prospective customers to think twice before opting for House Call Pro. Mismanagement of financial matters is a red flag. Beware.

Pros:

we haven't find the house all pro software that user friend

Cons:

House Call Pro doesn't seem worth the risk

The expert tool for businesses when it comes to servicing and scheduling services for Properties

Comments: I used this in our company for our HVAC service and repair calls from customers and I liked the in-build tools and various options under one platform. Don't have to make multiple calls to receive, schedule, and dispatch for ONE service.

Pros:

This is best suited to very small to medium to large companies that provide HVAC repairs/services to customers. It has all the tools you need to Schedule, assign, dispatch, and notify customers among others.

Cons:

The accounting module takes some get used to and to setup the initial data in the software can be made easier.

Too complicated

Pros:

Customer service was about the only thing good about household pro that I could find within the time frame I used it.

Cons:

Where to start? This service was very much pushed on me by these sales rep for the company already even though I was looking at purchasing it and using it myself without it being sold to me after all of the harassing calls and emails spam calls before purchasing or trying a trial I was almost annoyed with it before even starting. My husband and I were looking to streamline his business because he has a lot of different aspects that need to be rolled into one and him and I alone we're not able to do it just ourselves especially when so many questions come in before they turn into customers and after his jobs are done the invoicing and payment issues that we had could have been easily solved with this program but it was just too complicated and pushy on the customers that we did have and even new customers we could have had even with this service we chose to go another route and do not use it anymore just too much and not very simple to somebody who is new to trying to streamline several different aspects of a construction contracting business into one smooth sailing system!:(

The definitive solution to manage my service business efficiently.

Comments: It is very good the online reservation function has been very convenient, since my clients can schedule appointments directly from my website and it is very easy to do so.

Pros:

I like this platform because with just a few clicks, I can schedule appointments, send reminders to my clients, generate invoices and receive payments.

Cons:

One of the areas where I think they can improve is the customization of the forms and templates. Although there is a good selection available, I would like more customization options.

The essential tool for my home service business.

Comments: I really like it because it has given me an all-in-one solution for managing my schedule, scheduling client appointments, tracking my work, and getting paid.

Pros:

I love how I can easily schedule appointments with my clients and keep track of my work and know exactly where I am on my schedule.

Cons:

Conversely, I would like them to have more customization options in terms of the appearance of the generated documents and forms, such as invoices and contracts.

The All-in-One Solution for Your Home Services Business".

Comments: it works quite well

Pros:

Simplified management of appointments, invoices and payments for home service companies.

Cons:

Relatively high monthly cost, depending on company size

Great software for small businesses

Pros:

Housecall Pro helped elevate my business with its easy to use interface and automated follow up emails.

Cons:

As the business increases its employees, the pricing increases

Great product- must have for home improvement guys

Comments: Fantastic. Highly recommend.

Pros:

Fantastic product I used everyday when I was a contractor. Must have for the small pro

Cons:

QuickBooks Integration was a little quirky

False advertising review

Comments: I only experienced being mislead thinking I was applying for job opportunities and when I finished applying and giving my personal information I was informed they didn't have job opportunities in the area I lived in but I can be placed on a future wait-list .

Pros:

I didn't like anything about Housepro because I signed up to use the app because I read it helps people earn extra income . I signed up on the app giving them imy mportant information just for them to tell. Me they don't have anything listed in my area

Cons:

I least liked it false advertises job opportunity in the area I reside in

All in all a good and different experience

Comments: Good experience. Not an excellent app, but it works well

Pros:

Ease of use and the ability to rely on it continuously

Cons:

Some of the new updates are a bit unclear