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About ABC Trainerize

Revolutionize your fitness business with the #1 gym management app.

Learn more about ABC Trainerize

Pros:

I had a lot of problems at the beginning but all of them were solved very soon with the help of their customer service. Also, workout data they are showing are incredible easy to understand.

Cons:

For anyone that wants to pay up front, I have to charge them through Zelle because Trainerize only goes up to $1,000 per charge.

ABC Trainerize ratings

Average score

Ease of Use
4.4
Customer Service
4.5
Features
4.4
Value for Money
4.5

Likelihood to recommend

8.7/ 10

ABC Trainerize has an overall rating of 4.6 out 5 stars based on 701 user reviews on Capterra.

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Filter reviews (701)

Jake
Jake
Personal Trainer in Australia
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Your one stop shop

4.0 2 years ago

Comments: Highly recommend this to any trainer who not only wants to impress their clients, but simplify their coaching experience.

Pros:

I love trainerize. It has really simplified the coaching experience with my clients on the gym floor and remotely.

Cons:

I struggle to understand why updates take a long time to produce.

Phil
Phil
Owner, Personal Trainer in US
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Former Trainerize Supportor

4.0 last year

Comments: I loved Trainerize at the beginning, I was a part of as many beta tests as I could. I was always on their FB page trying to help new users out. As time went on, I could no longer excuse the increase of bugs the software was having. When TZ became a part of ABC and ABC wanted to rebrand everything. It seemed like the bugs got worse. I was ready to move on.

Pros:

Trainerize was the first software I used to train my clients outside of Apple Numbers. I loved that each client could have their own section of the app and everything was saved to them via their profile.

Cons:

As Trainerize grew and they become part of the ABC family. The shift to nutrition became a main focus and the training aspect fell behind. Neither section was working very well after awhile, which left the software riddled with bugs.

Dee
Personal Trainer in US
Computer Software, Self Employed
Used the Software for: Free Trial
Reviewer Source

Trainer app

1.0 2 months ago New

Comments: It’s was ok to use for yourself but difficult for new clients

Pros:

Pricing and navigation to get to the workouts .

Cons:

No visual demonstration and too much to download.

ABC Fitness Response

last month

Hi Dee, Thank you for sharing your experience with us! We’re glad to hear you appreciated the pricing and found navigation to workouts straightforward—ease of use is important to us. We understand how visual demonstrations and simplifying the download process could improve the experience, especially for new clients. Your insights are extremely valuable and will help us focus on areas that matter most to our users. We truly appreciate your feedback and are committed to making the platform even better. Thank you for taking the time to share your thoughts! 😊

Elizaeth
Personal Trainer, Gym manager in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great App, user friendly for the most part!

4.0 3 months ago

Comments: They are a good app. They have the videos for people so we know what to do which is a huge plus. They do have all the workouts in one area so that is also a plus

Pros:

I like the videos of each move. To make sure you are doing it correctly!

Cons:

It is a little confusing when you first start. I would spend at least 30 minutes walking yourself through the app before you just dive in!

ABC Fitness Response

3 months ago

Hi Elizabeth, Thank you so much for your review! 😊 We're thrilled to hear that you’re enjoying the video library. And great tip for other trainers to give the app a bit of a walkthrough before diving in! We’re always working to make the first-time experience smoother, so feedback like yours is really helpful. If there’s anything specific we can do to make getting started easier, don’t hesitate to let us know.

Erinn
Admin in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

LOVE LOVE LOVE ABC Trainerize

5.0 5 months ago

Comments: My overall experience with ABC Trainerize is that it is a very good app to utilize all our fitness and wellness in one place. You can also have a good communication with your coach. This app really sets both the client and the coach up for success.

Pros:

What I like most about Trainerize is that you can have a full relationship with a coach/client all through the app. It is easy to use and has a lot of good features to utilize as a coach and client. It also links with several different tracking apps to track nutrition, weight and its nice to have all your information in one spot.

Cons:

I don't really have any complaints about Trainerize or anything that I don't even like about it.

Thomas
Personal trainer in US
Professional Training & Coaching, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great software

5.0 3 months ago

Comments: Great experience and overall nice software for online coaching and hybrid training.

Pros:

User friendly and good workout plannning

Cons:

Nutrition macro planning. Couldn’t set up training and non training plans

ABC Fitness Response

3 months ago

Hi Thomas, Thank you so much for your review! 😊 We’re glad to hear that you’re finding the software user-friendly and that it’s supporting your workout planning needs. We appreciate your feedback on the nutrition and macro planning—this is definitely on our radar as we work on making the app more flexible for trainers who want to set up both training and rest-day plans. Thanks for sharing your experience with us, and please don’t hesitate to reach out if there’s anything else we can improve to support your coaching! 💪✨

Braedon
Personal Trainer in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great Platform to Learn On

4.0 2 weeks ago New

Comments: My overall experience was positive as I learned from the platform, but I have since moved on.

Pros:

I liked ABC Trainerize because it allowed me to establish my online coaching services.

Cons:

What I liked least about ABC Trainerize is the excessive fees for add on services.

Travis
Coach in US
Health, Wellness & Fitness, Self Employed
Used the Software for: Free Trial
Reviewer Source

ABC review

5.0 3 months ago

Comments: I found it easy to use and an effective tool to help manage clientele in an efficient manner without the reliance on another person.

Pros:

I liked its intuitive ease of use. It didn’t have much of a learning curve to get used to.

Cons:

I wish there was a free version for someone just getting into digitally running their personal training.

ABC Fitness Response

last month

Hi Travis, Thank you so much for your review! We’re thrilled to hear you found the platform intuitive and easy to use—it’s exactly what we aim for! We do offer a 30-day free trial as well as a free plan for trainers who only have one client, perfect for those just starting out. These options help new users explore the platform further and get comfortable managing their business digitally before expanding to more clientele. It’s wonderful to know our tool has helped you manage your clients efficiently and independently. Thanks again for sharing your experience—it means a lot to us! 😊

Heather
co-owner in US
Consumer Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Low functioning intro software

2.0 3 months ago

Comments: Very brief. I wouldn't use this product or recommend to clients

Pros:

Its a low cost option for a new studio or studio that doesnt have many software needs.

Cons:

It's not user friendly, lots of glitches and doesn't have much functionality.

ABC Fitness Response

last month

Hi Heather, Thank you for your feedback! We’re glad you found value in our software as a cost-effective option for new studios. We aim to make our platform as user-friendly and functional as possible, but we understand it might not meet everyone’s specific requirements. Your insights help us pinpoint areas where we can improve and grow. We appreciate you taking the time to share your thoughts!

Ivan
CEO in Thailand
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great software for online coaches

5.0 4 months ago

Pros:

Very easy to use, create programs and workouts for my clients. easy to follow program by my clients

Cons:

No ai Option to create workouts and meal plans.

ABC Fitness Response

3 months ago

Hi Ivan, Thank you so much for your five star review! We love that ABC Trainerize is easy for you and your clients to use. Thanks for your AI suggestion as we are continually upgrading the app based on your feedback. You can suggest features or vote for existing ideas here: ideas.trainerize.com 🙌

Essence
Owner in US
Sports, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

A little pricey

5.0 last year

Pros:

Has everything you need to run a successful gym business

Cons:

The price for it is best for commercial gyms

Nikolas
Owner Master Trainer Nutritionist in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Use and functionality

2.0 last year

Pros:

Overall look was decent however could use some improvements

Cons:

Was not very user friendly and was not able to be customizable to the persons business

Patrick
Personal Trainer in Qatar
Sports, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Beginner Freelancer Personal Trainer must have Apps.

3.0 last year

Comments: It's a fair app to use,I find it easy to use particularly for a newly certified coaches looking can create a presence online and market their services

Pros:

Best Beginner Friendly App for new coaches.

Cons:

Exercise Library,np need to include all the exercise in the world.

Phill
PT in UK
Sports, Self Employed
Used the Software for: 1+ year
Reviewer Source

Great for apple devices but clunky on android

3.0 2 years ago

Comments: Amazing but only if they match the snood and apple interfaces to be the same.

Pros:

It’s so easy to use and setup a programme as well as monitor client adherence. It’s good value for money and as a trainer I found it great and easy to setup.

Cons:

My android users had a different interface to me, I tried to explain how to use it and they struggled. Such a shame.

Katie
Fitness Instructor in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Way to Keep Clients Motivated

5.0 2 years ago

Pros:

The software provides a great way to interact with clients outside of the gym, keep track of their progress and training plans, as well as their schedules.

Cons:

I haven’t personally ran into any issues or dislikes with this product. My clients enjoy it and so do I!

Frank
Personal Trainer in US
, Self Employed
Used the Software for: 6-12 months
Reviewer Source

So Much Potential, Misses the Mark

3.0 8 years ago

Comments: I've tried 6 or 7 of the most popular personal training apps and decided to go with Trainerize. It's best at creating workouts quickly and easily, and has excellent client monitoring features. Unfortunately, there are still a lot of bugs. There is nothing worse than logging a whole workout during a session with a client, and then the app won't save it - losing everything. It has essentially forced me back to pen and paper.
The integrations with fitbit and myfitnesspal sound impressive, but they don't import activity data. Makes no sense. If you can sync some of the data, why not sync the MOST IMPORTANT data? I have people tracking their activity with fitbit or with other apps - but now they have to enter it one more time into Trainerize.
Customer service is frustratingly slow, it takes three days to get a response - even when you purchase an annual plan that promises "priority support" and a "dedicated customer service manager." The response will always be, "our team will consider it." Then nothing. If you want an app improvement, there has to be enough votes collected by the Trainerize community (which most users probably never take the time to visit) to work on it, even if the development team is fully aware of it and knows it makes sense. They remove features without warning. Before, when you created exercises for the app, you could link to a youtube video OR use photos. In many cases, it made more sense to use a photo (stretches/simple exercises). After taking weeks to create, edit and upload all these photos for my exercise database, they removed the feature and lowered the quality of my photos so much that all the user could see was a pixelated mess. Their response was essentially "Too bad, so sad." Without these (and some other) problems, this app would be unbelievable! But with it's continued crashes, it loses it's usefulness and can be more problems than it's worth. Might be fine if you're only using it for online training. Recommendation: It's still probably the best app, but I will revisit the others. DEFINITELY, don't sign up for a year - go monthly for a while and see how it works for you.

Pros:

Easy to use, easy to create workouts (and great flexibility to adjust workouts on the fly), many automated features, excellent client monitoring (including a new push notifications system).

Cons:

Crashes, losing data, won't sync what counts, requires client to have internet connection, poor communication from customer service that responds to, but does not solve, problems.

ABC Fitness Response

6 years ago

Hey Frank! Thank you for taking the time to review us and provide feedback! We are sorry we weren't able to get back to you sooner, we recently realized we were able to reply to reviews on Capterra and are now trying to get back to everyone. We are so happy you find creating workouts in Trainerize easy! In regards to the crashes, we are in the process of releasing a brand new version of the app (we invested over a year in rebuilding it from the ground up) that is going to improve the performance and overall stability of the app! If you would like beta access to try it out please email us at [email protected] and we would be happy to give you access! In regards to MyFitnessPal, we can only sync the data they send us. We are working on improving our integration with them to hopefully include more data soon. Thank you for your patience while we work to grow and improve Trainerize. - Team Trainerize

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Every Online Trainer Needs This

4.0 6 years ago

Comments: I have had an amazing experience. Great customer service. Good incentive to refer other trainers. Lots of updates. And never a reason to leave or look for something else.

Pros:

I love that Trainerize is always looking for our feedback as trainers and making improvements. I have only ever used Trainerize because there has never been a need to go anywhere else. They fill the holes when they see them. It allows me to give an amazing experience to my clients too. I receive referrals just because of the app alone! I feel like I can over deliver with it

Cons:

I don't like that there are some auto messages even when I don't want them. There is difficulty with scheduling sometimes for international clients. I also think some of the videos need better form from the Trainerize library. I also think that there are too many glitches between phone and computer. Sometimes my phone will say 30 progress photos even if there is only 3.

ABC Fitness Response

6 years ago

Hey! Thank you so much! We are so happy you love using Trainerize. We really do value the feedback of our trainers and I will definitely pass along your suggestions to our development team for review. I think the auto message concern is something we can fix for you right away! Do you mind emailing [email protected]? One of our coaches can show you how to turn those off. - Team Trainerize

Harley
Fitness Coach in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source

So many features!

5.0 3 years ago

Comments: Absolutely recommens this program to any health and fitness trainer looking to streamline their clients' experience. All the resources, communication, and billing are in one place. And the price per client is very reasonable.

Pros:

This program is great! It has so many features and a great dealmof flexibility. I have some clients that are just fitness and some that are just nutrition and aome that are both. It works great for all of them.

Cons:

The main issue I had with this was setting it up. It's pretty easy to set up once you understand it, but the learning curve is a little ateep and so many features it's a little overwhelming. There are a lot of helpful resources to get going but be ready to take on a major project.

Chris
CEO/Founder in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

The best online fitness platform in existence

5.0 8 years ago

Comments: I have worked with Trainerize for about a year and a half now, and it's been a great relatioship. I have gotten to know the support staff in the executive department quite well, as well as the other staff on the technical side, and one person on the customer service side. Everyone at Trainerize is about making the online fitness experience better for both the professional and the end user clients. It was a pleasure getting to organize the initial conference calls with the executives at Trainerize and the executives at Under Armour Connected Fitness to make the MyFitnessPal integration possible. I am very proud of this addition and my part in it, because it means that thousands of trainers across the world, and probably hundreds of thousands of clients now have a way of managing nutrition in real time. End of the day, it's all about making things better, and Trainerize is at the forefront of that movement. Pleasure to be associated with them, and I look forward to a lot more success together in the time to come!

Pros:

Ease of use, integrations, the MFP integration honestly is everything and I worked directly on this so I'm so happy that it has come out the way that it did

Cons:

Wish some of the branding looked a bit better...I might have also not sent the most optimal files. I also wish that messages from clients and to clients were received as better notifications. I don't notice messages from clients until I am inside the app and I am assuming they don't see mine until they log in. Perhaps I'm missing a notification thing here but I just wish messaging was a little more noticeable. Clients might not want messaging going thru all the time, but I certainly would like to receive messages from them right away.

ABC Fitness Response

6 years ago

Hey Chris! WOW - thank you so much for your review and kind words! It was a pleasure working with you as well! Please feel free to email us ([email protected]) and one of our coaches would be happy to help fix your notification settings so you are notified on your device every time. - Team Trainerize

Mercedes
Mercedes
Fitness and Training Manager in US
Verified LinkedIn User
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Trainerize is the best if you are a personal trainer

4.0 6 years ago

Comments: I am able to create programs fast for my clients. With this software, clients are able to get support from me in real time.

Pros:

Easily drop in YouTube videos. Creating master programs is amazing because you can copy and customize templates easily. The mobile app seems to be easy for clients to use. I like the advanced progression capabilities, its easy to change reps and sets, and descriptions on one screen.

Cons:

I am a climbing coach, so the layout of exercises and drills doesn't work as well in Trainerize since each drill needs more detail and some need extra video support. The customization of this could be better. The calendar feature could be better.

ABC Fitness Response

6 years ago

Hey Mercedes! We are thrilled you like using Trainerize to create programs with our Master Programs feature! Thanks for your feedback regarding adding more detail to workouts and improving the calendar feature. Could you email us ([email protected]) with more information on what you would like the features to look like? We would love to learn more! - Team Trainerize

Jorden
Owner at Bodiesbybench.com in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Trainerize has helped me build my online fitness business. I absolutely love it!

5.0 7 years ago

Comments: Trainerize allowed me to build my online personal training business and has helped me work from home and not in a gym. It has enabled me to work with more clients, get them better results and with less time and effort!

Pros:

I have been using Trainerize for over 3 years. It has helped me build my business. Being a personal trainer my wife and I were able to move everything online vs in a gym. Freeing us to train more people and in less time. We can create programs, see the client's activity level, see how often they are working out. Trainerize also has a built-in messenger which is great since it is separated from our personal text messaging. I looked into and tried other programs similar to Trainerize but Trainerize, in my opinion, was so much better than the competition. Not to mention my ideas were heard on improvements to make and things to change. They are always coming out with updates and making things better.

Cons:

I don't really have many complaints about Trainerize. Typically if I had a problem with the software or needed something to be done that it could not currently do, then the developers would work with me on making those improvements. It has been amazing to see the updates they have come out with since I started with them. They really want the user and client experience to be great and they want you to be successful!

ABC Fitness Response

6 years ago

Hey Jorden! Thank you SO much! We are so excited Trainerize has helped you build your online fitness business and that you love our in-app messaging feature! Stay tuned for even more exciting updates! - Team Trainerize

Che'Vonne
Che'Vonne
Business Owner in US
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Huge Help!!!

5.0 6 years ago

Pros:

I love that Trainerize is constantly improving. I've been using it since 2017, and love the constant updates that makes running my online fitness business much easier! I love that they have a great exercise library, and still add to it often.

Cons:

It doesn't allow for other apps to run at the same time. When tracking a workout, if you leave the app to try to open a music app, the tracking stops. The timer should run in the background. Also, it crashes a lot.

ABC Fitness Response

5 years ago

Hi, Che'Vonne! Wow! We are so happy that you enjoy the App and that it helped you to streamline your business! Good News! We are in the process of releasing a brand new version of the app (we invested over a year in rebuilding it from the ground up) that is going to improve the performance and overall stability of the app! Plus, stay tuned for more exciting updates! :) - Team Trainerize

Jordan J.
Jordan J.
Fitness Center Brand Ambassador in US
Verified LinkedIn User
Health, Wellness & Fitness, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

No Overhead Cost; Train Clients on Phone

4.0 5 years ago

Comments: I am able to build my business with my phone. I train multiple clients at once. Tracking is in one place & easy to refer to.

Pros:

This is a low overhead cost for me. I can train clients from anywhere; without renting time/space out at a gym. I find extreme value for my money as I can train multiple people at once. Trainerize keeps client messaging solely on the app. This does not mix in with my personal text messaging.

Cons:

I need to upload multiple meal plans for a client. A client has a low carbohydrate/high protein day followed by a carbohydrate loaded day.

ABC Fitness Response

5 years ago

Hey Jordan, Wow - thank you SO much! We are so happy to hear that Trainerize transformed your fitness business. We are also thrilled that Trainerize has allowed you to offer a more complete and comprehensive fitness solution to your business. In regards to multiple meal plans option, it does sound like a good idea to have in Trainerize's future. We will definitely pass your feedback on to the development team for review. - Team Trainerize

Jennifer
Transformation Coach in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Fitness App

5.0 5 years ago

Comments: Very easy and enjoyable to use. Has everything I need to track and communicate with clients in one easy spot.

Pros:

So many things! I love the way you can build workouts and easily implement then into clients plans. Love that it tracks your progress from workout to workout. Also love that it graphs body weight, stats, has pictures, steps, habits and even a meal plan option. I seriously can go on and on about the app :)

Cons:

I wish that there was a notes section by each exercise so you can add in a lil something about that exercise. Like if you used dumbbells or cables. Also when messaging it would be great if there was a send button and that the messages didn't send by hitting enter.

ABC Fitness Response

5 years ago

Hey Jennifer! WOW - thank you so much for your review and kind words! We're thrilled to know that you like the Trainerize app and the ease of building workouts for your clients. Your idea of adding a note section for exercises, sounds like a cool feature to have in Trainerize's future. Could you email [email protected] with more details on how that would look? We can pass that on to the developers and they can get in touch with you if it is something they are going to add to Trainerize. - Team Trainerize

David
David
Fitness Trainer in Panama
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Excellent option for your trainee managing needs

5.0 5 years ago

Comments: Traiberize has allowed me to keep my trainees information, plans and schedule organized, reviewing and planning their progress and keeping all their information available noth for them and for me is easy and simple.

Pros:

Practical, reliable, intuitive. It allows to keep all my trainees, plans and workouts stored and ready to access and use with ease.

Cons:

It can be slow to process input on some devices.

ABC Fitness Response

5 years ago

Hi David! Wow - That's amazing! Thank you for taking the time to review us and provide feedback! We love that you like the ease of navigating with the app. Stay tuned for even more exciting updates and new features :) - Team Trainerize