---
description: Get detailed information about SparkTG VCC usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: SparkTG VCC Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [SparkTG VCC](/software/137672/ivr)

# SparkTG VCC

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> Cloud telephony software for Indian businesses — IVR, AI voice bot, WhatsApp Business API, call center software \& number masking.
> 
> Verdict: Rated **4.7/5** by 42 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SparkTG VCC?

Indian SMBs and enterprises needing cloud telephony, IVR software, or call center software. Best fit: healthcare, BFSI, e-commerce, real estate, and education teams replacing legacy PBX or on-premise

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 42 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Spark TG

## Commercial Context

- **Starting Price**: US$5.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Pricing is extremely competitive and as apt considering product offering
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: India, United States

## Features

- Agent Interface
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Logging
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking Software
- Call Tracking Software
- Call Transcription
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management Software
- Chatbot Software
- Computer Telephony Integration
- Contact Management Software
- Dashboard Software
- Event Triggered Actions
- IVR
- Inbound Call Center
- Interaction Tracking
- Multiple Scripts
- Outbound Call Center
- Phone Key Input
- Pre-recorded Messages
- Predictive Dialer Software
- Quality Management Software
- Queue Management
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Text to Speech
- VoIP Software
- Voice Customization
- Voice Mail
- Workforce Management Software

## Integrations (9 total)

- 360dialog
- AutomateCRM
- Freshdesk
- Gallabox
- Kapture CX
- LeadSquared
- Truecaller
- Vtiger CRM
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Telephony Software](https://www.capterra.co.il/directory/30084/telephony/software)

## Related Categories

- [Telephony Software](https://www.capterra.co.il/directory/30084/telephony/software)
- [Predictive Dialer Software](https://www.capterra.co.il/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.co.il/directory/30940/voip/software)
- [Auto Dialer Software](https://www.capterra.co.il/directory/30999/auto-dialer/software)
- [Telemarketing Software](https://www.capterra.co.il/directory/31034/telemarketing/software)

## Alternatives

1. [Ringover](https://www.capterra.co.il/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Nextiva](https://www.capterra.co.il/software/175788/nextiva) — 4.6/5 (914 reviews)
3. [VoIP.ms](https://www.capterra.co.il/software/203084/voip-ms) — 4.8/5 (697 reviews)
4. [CallHippo](https://www.capterra.co.il/software/159578/callhippo) — 4.4/5 (675 reviews)
5. [3CX](https://www.capterra.co.il/software/158704/3cx) — 4.4/5 (465 reviews)

## Reviews

### "Robust plaltform, amazing connectivity, awesome service\!" — 5.0/5

> **Rahul** | *4 September 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Spart TG allowed me seamless connectivity for my sales advisors, Raushan from Spart tg was really helpful not only presales but after sales service is also good.
> 
> **Cons**: Nothing so far \! :) \!
> 
> Overall experience is pretty good, no connectivity issues so far.\!\!

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### "Build carefully with SparkTg" — 3.0/5

> **Mukul** | *7 October 2024* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: Product and capabilities. The system is able to handle the complex cases
> 
> **Cons**: Support mechanism and fluctuations in service offerings, cost \&  product design
> 
> Started with exciting problem solving and got more or less what we needed but eventually post agreement signing things were very slow and couple of days response in from business SPOC. Then multiple changes in pricing and agreed offering ruined the experience.

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### "Easy to Use and Value for Money" — 5.0/5

> **Alpana** | *18 September 2025* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: SparkTG VCC offers great value for money with its easy-to-use interface, reliable connectivity, and excellent customer support
> 
> **Cons**: SparkTG VCC is effective and user-friendly; just minor enhancements could improve usability and efficiency.
> 
> Our overall experience with SparkTG VCC has been good. It is easy to use, reliable, and well-supported, making our call management smooth and effective.

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### "Value for money calling solution." — 4.0/5

> **Vaibhav** | *6 December 2024* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: East to use and cost effective. The team is very supportive and I didn't face any major issues with the product so far.
> 
> **Cons**: The product is good. But the user interface can be a bit better. Also the integration options with other tools are available, but seems to be limited for the time being. No major concerns so far.
> 
> Our company has recently started using SparkTG and the experience has been good. The adoption took some time but the SparkTG team ensured that we don't face any major issues with product. I had some integration related requirements with our CRM and ticketing tool, which was feasible.

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### "User-friendly, consistent and reliable telephony system" — 5.0/5

> **Mohit** | *4 September 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: The System is very reliable, ensuring smooth and uninterrupted communication. The system user interface is simple and easy to use. They are maintaining data privacy and compliance. Until now, this system has proven to be very consistent, providing stable connectivity and performance. The integration part is also very good, working well with CRM, IVR, and other business tools.
> 
> **Cons**: All the objects a part of the reporting system are very good. They should work on providing access to user to create their own reporting templates. This feature is handy for handling the daily analysis and reporting purposes as per the system requirements.
> 
> Overall current telephony system is reliable, scalable, and cost-effective, providing seamless integration with business tools while ensuring secure and efficient communication for both employees and customers

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## Links

- [View on Capterra](https://www.capterra.co.il/software/137672/ivr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/137672/IVR/> |
| en-AE | <https://www.capterra.ae/software/137672/ivr> |
| en-AU | <https://www.capterra.com.au/software/137672/ivr> |
| en-CA | <https://www.capterra.ca/software/137672/ivr> |
| en-GB | <https://www.capterra.co.uk/software/137672/ivr> |
| en-IE | <https://www.capterra.ie/software/137672/ivr> |
| en-IL | <https://www.capterra.co.il/software/137672/ivr> |
| en-IN | <https://www.capterra.in/software/137672/ivr> |
| en-NZ | <https://www.capterra.co.nz/software/137672/ivr> |
| en-SG | <https://www.capterra.com.sg/software/137672/ivr> |
| en-ZA | <https://www.capterra.co.za/software/137672/ivr> |

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