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About Everlaw

Everlaw is a cloud-based litigation platform that enables teams to collaboratively discover, reveal, and act on information.

Learn more about Everlaw

Pros:

The ease of use of Everlaw is what makes it superior to any other ediscovery software we have used in the past.

Cons:

I don't like that it loads empty container files and makes them part of the database.

Everlaw ratings

Average score

Ease of Use
4.5
Customer Service
4.7
Features
4.6
Value for Money
4.6

Likelihood to recommend

9.1/10

Everlaw has an overall rating of 4.8 out 5 stars based on 85 user reviews on Capterra.

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Filter reviews (85)

Verified Reviewer
Verified LinkedIn User
Legal Services, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great alternative to the others for straight-ahead review!

5.0 6 years ago

Comments: I like Everlaw. It isn't as powerful a search machine as something like Relativity, but the coding presets and keyboard shortcuts are fast! Also, you can (and I did!) contact support directly through the platform - they are responsive and helpful.

Pros:

Everlaw is built around the pain points of coding documents in older, more established platforms. The coding presets and keyboard shortcuts scream speed and give you a great review flow.

Cons:

This has TOO MANY ISSUE TAGS - from the inbuilt ones to the ones you add, you get oversaturation and tagging for issues becomes meaningless. Also, the search and filter functions are not as robust and somewhat convoluted.

rebecca
E-Discovery Project Manager in US
Legal Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Everlaw Is The Best

5.0 last year

Pros:

It is user friendly and intuitive. Once you have the basics down, it is very easy to expand on to more complex items.

Cons:

Nothing - I love it. It is superior to any other product I have used.

James
Program Manager in US
Education Management, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Steep learning curve but useful

4.0 2 years ago

Comments: Overall, once you learn the program and get comfortable, it can be a real powerhouse!

Pros:

Everlaw has a lot of features - you can customize and organize to your heart's content. No shortage or creative options with Everlaw.

Cons:

Everlaw can be overwhelming, particularly at first. The learning curve to navigate the program and understand all of its nuances can be steep.

Greta
Paralegal/Litigation Support Specialist in US
Law Practice, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Almost perfect

5.0 2 years ago

Pros:

Everlaw is very intuitive and easy to teach new users how to use. Attorneys love using the Storybuilder feature to create a chronological timeline for the case and to prep for depositions. Another major draw to Everlaw is independence. If there needs to be a production made, we don't have to reach out to a vendor for them to run it. We don't need to tell a vendor what tags to create or the search terms needed to create review batches. With the ECA database, Everlaw is also a pretty cost-conscious option and clients appreciate it.

Cons:

There are only a couple of major issues that can cause some hair pulling- One is deduplicating. Identifying and culling duplicates is not always easy and can be rather convoluted. It is also frustrating being unable to search for near-dupes. I hope upgrading their deduplication features and search functions is high on their list. Another issue is versioning. When a document is produced, it creates a whole new document separate from the native. This becomes very clunky and also can cause an issue when trying to keep costs low. It would be much easier if, instead of creating a whole new document, it would create another tab in the review window that would be called "produced" or something along those lines. This also incurs a higher fee. We will use the ECA feature, promote documents for review and production, migrate the work product to the produced document, and then demote the original documents to the ECA database to save on hosting fees. After a production is run, the review project now has 2 of every document produced. If I was running a production on 1GB of data and the resulting production took up 1.5GB, even if I demote the original documents right after the production, we are still billed for 2.5GB even though the originals were only on the review side for maybe an hour after they were produced. This can be very cost heavy when 40GB productions are run.

Steven
Principal in US
Law Practice, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Excellent, easy to use

5.0 last year

Comments: Support is great.

Pros:

Easy to use, don't need to be a computer expert to use it.

Cons:

It is great., no cons. I really like.

Jonathan
Executive Director in US
Civic & Social Organization, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Amazing, highly professional document management platform

5.0 last year

Pros:

Hands down, the best features were: 1) provision of the platform free-of-charge for non-profit humanitarian organizations, and 2) excellent customer service to iron out technical challenges. We also found the general features - keyword search, translation, commenting/notes, and document management/organization to be very user friendly.

Cons:

It was sometimes confusing and difficult to switch between analytical screens and the documents themselves. Our partners in Sierra Leone found it difficult to access the platform due to bandwidth issues.

Dori
paralegal in US
Law Practice, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

User friendly and great customer support

5.0 last year

Comments: Overall a great experience.

Pros:

The interface is very intuitive and the customer support is fantastic.

Cons:

I wish it was possible to search for text within images.

Zachary
Associate Attorney in US
Law Practice, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Very easy to use and adaptable to the individual user

5.0 last year

Comments: Customer Service responds with very detailed instructions for all service requests within an hour, even on the weekends and late at night.

Pros:

That it is so easy to customize for quick review based on unique work-style.

Cons:

For hit highlights, to see where specific terms are contained within the document, it is only possible to see hits in the Text view, not Image, and sometimes it can be difficult to go between text and image to find hits for search terms. But it is not a significant issue.

nikki
Assistant District Attorney in US
Law Enforcement Software, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

First 6 Months

5.0 last year

Pros:

Once you learn the functions that Everlaw provides, it is invaluable at helping to sort and manage records.

Cons:

You really have to learn the intricacies of the software and things are not necessarily intuitive. But when I had to do a big project and really get the help of customer support, I learned the software and became much more comfortable with it. I expect future projects will be much easier as a result.

Martina
Paralegal in US
Legal Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Everlaw is a winner!

5.0 2 years ago

Comments: My experience has been exciting with Everlaw. It's rare to find a program with such great customer service and always has someone available to assist at all times for any question or matter.

Pros:

I love the ease of use and the online tutorials in real time.

Cons:

To date, I have no complaints about Everlaw.

Robert
IT Director in US
Law Practice, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Everlaw - Best Cloud-Based EDiscovery System

5.0 5 years ago

Pros:

Everlaw is super fast across the board, from processing to generating productions to running complex searches. They're also very innovative, providing such features as predictive coding, graphical email threading, case management tools, and robust file format support. Finally, they have a supremely intuitive interface that is easy to learn and master.

Cons:

No complaints about this software. If I did have a complaint, they would likely address it very speedily in one of their monthly new-feature updates.

Mike
Attorney in US
Law Practice, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy to use document management and discovery platform

5.0 2 years ago

Comments: Overall, it has been a positive experience and has helped simply the process of reviewing a high-volume discovery case.

Pros:

It is easy to organize and search a large volume of documents and discovery. The customer service is excellent.

Cons:

The search features are great, but sometimes are confusing to use. It takes a good deal of training to take full advantage of these features.

Mark
Project Manager in UK
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Brilliant E-Disclosure Software

5.0 2 years ago

Pros:

I love that this software is fast, easy to user and reasonably priced.

Cons:

Migrating tags from assignments groups can be a pain. Layouts can also be a pain to use.

Virginia
Paralegal in US
Law Practice, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Everlaw review

5.0 2 years ago

Comments: I use it every day.

Pros:

Storybuilder feature makes it easy to keep track of people and events and note taking. Love how bates #s are easily linked

Cons:

No clear way to track how documents support our claims; timeline feature could be improved to incorporate that.

Mared
Disclosure Manager in UK
Law Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great E-Disclosure Software

5.0 2 years ago

Comments: I had great experience with Everlaw and would totally recommend it.

Pros:

The best thing about this software is the speed and interface.

Cons:

The least thing I like about this software is that you can't copy assignment group review criteria.

Rick
AAG in US
Law Enforcement Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Pretty robust web-based discovery review platform

4.0 2 years ago

Comments: Discovery review for investigative targets' and litigation opponents' important docs

Pros:

Web-based and very intuitive; good training materials

Cons:

Training materials could be organized better to meet users' experience levels and use profiles

Martha
legal assistant in US
Legal Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

User Friendly

5.0 2 years ago

Comments: I like it better than the previous program I've used.

Pros:

Very easy to use and easily access documents.

Cons:

Logs me out too soon but that's not a huge deal. Easy to log into.

Russ
Owner in US
Legal Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Best designed review platform on the market

5.0 3 years ago

Comments: Everlaw support is absolutely fantastic. Everlaw is a well designed tool that greatly aids trial preparation and collaboration.

Pros:

Ease of use for new attorneys and staff makes Everlaw by far the most efficient review and collaboration product in the cloud. Little to no onboarding allows attorneys and support staff immediate benefits.

Cons:

I would love to see more continuity between the review side and StoryBuilder side. Integrate everything in StoryBuilder into the review layout.

Adam
Paralegal/Legal Assistant in US
Legal Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Everlaw allowed us to scale up our ability to review discovery.

5.0 3 years ago

Comments: Reviewing large scale discovery would have been impossible given our timeline and staffing. Everlaw features and support allowed us to expand our capabilities to review documents with complex searches.

Pros:

The search functions for Everlaw allowed for us to transition from our typical style of document management to encompass a much larger scale of discovery. There is a bit of a learning curve with understanding all the different functions, but with some really helpful support, I was able to get a handle on the functions and make the software work for our team. Everlaw allowed us to scale our document management while still working within the timelines that we had to follow.

Cons:

There are a few features that I have run into that I would appreciate being added. Every time I have run into this, I have reached out to support and had my concerns logged for discussion for future rollouts.

Piyali
Assistant Manager Legal in India
Electrical/Electronic Manufacturing, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Quick and user friendly

5.0 3 years ago

Pros:

It is faster than others on the market when moving from one document to another. Very user friendly even for interns.

Cons:

The dashboard do not have much functionalities.

Manuel
Litigation Support Manager in US
Legal Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Everlaw - The Cadillac platform for E-discovery

5.0 5 years ago

Comments: We have been resolving production issues and large production problems with Everlaw. We have the capability to move the case quickly and provide a production when there are time crunches. The speed and visualization of everlaw helps us find everything we need.

Pros:

Everlaw - I like the predictive coding and visualization of the program and the ease to produce.

Cons:

Nothing. Everlaw updates and provides new tools constantly, and therefore it is a top tier product

Christopher
Contract Attorney in US
Law Practice, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

User-friendly and great coding tools

5.0 3 years ago

Pros:

The ability to customize up to nine different coding presets/shortcuts is a huge timesaver when reviewing large batches of similar documents. Another plus is that the coding changes save automatically and the transition to the next document is very fast, eliminating the doc-to-doc lag found in some review platforms.

Cons:

The sort/filter function could be a little more intuitive. It can be a bit tricky to check a batch for missed documents upon completion.

James
Consultant in US
Legal Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Streamlined Data Review

5.0 3 years ago

Pros:

Everlaw is faster and has a friendlier user interface than Relativity.

Cons:

There are certain features that do not exist that may be helpful in the context of a larger document review. Being able to save over existing searches rather than creating a new search every time a condition changes, for instance.

Ari
Associate in US
Law Practice, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Review for Everlaw

5.0 4 years ago

Comments: Excellent

Pros:

1. Outstanding customer service, 2. Generally a very intuitive program to use

Cons:

I wish it were more intuitive to do proximity searches

Laura
staff attorney in US
Law Practice, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

user-friendly

5.0 3 years ago

Pros:

intuitive and user-friendly for searches, Binders are a great tool for collecting documents

Cons:

would prefer if search results could be sorted by doc type icon