---
description: Get detailed information about CloudCall usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: CloudCall Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [CloudCall](/software/135009/cloudcall)

# CloudCall

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> AI-powered communications platform with deep CRM integration, real-time coaching, and hyperscale AWS infrastructure.
> 
> Verdict: Rated **4.0/5** by 40 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CloudCall?

CloudCall powers smarter conversations for CRM-driven teams in staffing and recruiting, professional services, customer service, call center, and more -- across the globe.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 40 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: CloudCall
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Per User
- **Pricing Details**: Visit cloudcall.com/pricing for more information on pricing, or contact the CloudCall sales team for a custom pricing quote.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 71 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Audio/Video Conferencing
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call List Management
- Call Logging
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking Software
- Call Tracking Software
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Management Software
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management Software
- Customizable Reports
- File Transfer
- IVR
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Power Dialer
- Predictive Dialer Software
- Queue Management
- Recording
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Softphone Software
- VoIP Software
- Voice Mail

## Integrations (10 total)

- Access Recruitment CRM
- Access Vincere Evo
- Bullhorn ATS & CRM
- Bullhorn Recruitment Cloud
- Chameleon-i
- JobDiva
- Salesforce Sales Cloud
- Tracker
- Tracker
- Tracker

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Call Center Software](https://www.capterra.co.il/directory/30007/call-center/software)

## Related Categories

- [Call Center Software](https://www.capterra.co.il/directory/30007/call-center/software)
- [Telephony Software](https://www.capterra.co.il/directory/30084/telephony/software)
- [Call Recording Software](https://www.capterra.co.il/directory/30533/call-recording/software)
- [VoIP Software](https://www.capterra.co.il/directory/30940/voip/software)
- [Auto Dialer Software](https://www.capterra.co.il/directory/30999/auto-dialer/software)

## Alternatives

1. [Nextiva](https://www.capterra.co.il/software/175788/nextiva) — 4.6/5 (914 reviews)
2. [VoIP.ms](https://www.capterra.co.il/software/203084/voip-ms) — 4.8/5 (697 reviews)
3. [Microsoft Teams](https://www.capterra.co.il/software/168668/microsoft-teams) — 4.5/5 (10940 reviews)
4. [Wildix](https://www.capterra.co.il/software/218251/wildix) — 4.7/5 (209 reviews)
5. [Ringover](https://www.capterra.co.il/software/169627/ringover) — 4.7/5 (858 reviews)

## Reviews

### "They won't let you leave." — 1.0/5

> **Emily** | *2 May 2025* | Staffing & Recruiting | Recommendation rating: 0.0/10
> 
> **Pros**: It sometimes works. It used to be great.
> 
> **Cons**: They did an update in q4 2024. it has been horrible ever since. Support in non-responsive. Calls drop all the time. The program closes unexpectantly. Now we are trying to port our numbers away and they won't release them.
> 
> Was great went downhill in 2024. Unrecoverable at this point.

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### "CloudCall Is Decent" — 4.0/5

> **Deni** | *19 June 2025* | Legal Services | Recommendation rating: 5.0/10
> 
> **Pros**: It was user friendly and had quite a few unique setting choices to personalize it to our business' needs.
> 
> **Cons**: CloudCall tended to have connectivity issues and we were marked as spam quite a bit. There were times where I simply couldn't make outbound calls which as a recruiter, that's the bulk of my work.
> 
> Overall, if they corrected the connectivity issues, everything else was deemed more than adequate for our small business' needs.

-----

### "NO COMPLAINTS HERE." — 5.0/5

> **Paige** | *13 September 2024* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: The integration of mixed services and options, it makes it easy to manage the communications within our company and outside.
> 
> **Cons**: I feel it is not very well known, considering the ease of use and effectiveness, more companies should be utilising this.
> 
> Amazing experience, since we started using this service, everyone in our team compliments how easier things have been on this side of things.

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### "Best we could find, but a bit of a bumpy road" — 4.0/5

> **Verified Reviewer** | *19 September 2018* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Now that Cloudcall is installed, it has worked very well for me and my team.  We recently opened up our EMEA office and have needed to call different countries all throughout Europe and Africa.  It has worked without any problems and call quality has been great.  We have it integrated with Salesforce, and the ability to dial with just a click has saved our team heaps of time.
> 
> **Cons**: It took a long time to implement and there were a lot of unforeseen road bumps that nearly took us elsewhere.  We worked with their customer support team extensively, they were very good and responsive, but they were simple hiccups that I wish never would have happened in the first place.

-----

### "CloudCall has helped us grow and save time" — 5.0/5

> **Emma** | *19 October 2021* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: How much easier it makes it to know who is contacting, allows my team to listen to their calls and ensure they capture all the relevant information which is then prompted to be fed back into our CRM. I have found it particularly useful during remote working for the onboarding of new recruiters. The ability to listen to calls and speak to my team without the client/candidate hearing has meant quality has been improved quicker than ever.
> 
> **Cons**: There was a stage at the start of Covid support was a challenge but seems to have been resolved now.
> 
> Great - couldn't recommend enough

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## Links

- [View on Capterra](https://www.capterra.co.il/software/135009/cloudcall)

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| en-AE | <https://www.capterra.ae/software/135009/cloudcall> |
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