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About EZRentOut

Maximize equipment ROI with EZRentOut. Track, rent, and manage all your rental assets seamlessly.

Learn more about EZRentOut

Pros:

We were looking for a rental inventory software that better fit our company needs while understanding our budget.

Cons:

No custom mapping when importing to QBs. Items being imported into QBs adds the ID number before the name of the item.

EZRentOut ratings

Average score

Ease of Use
4.5
Customer Service
4.7
Features
4.5
Value for Money
4.6

Likelihood to recommend

8.8/ 10

EZRentOut has an overall rating of 4.6 out 5 stars based on 211 user reviews on Capterra.

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Filter reviews (211)

AJ
AJ
Manager in South Africa
Verified LinkedIn User
Business Supplies & Equipment, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Fits Our Business Like A Glove

4.0 4 years ago

Comments: Having utilized EZRentOut pretty much consistently for a few months now I can say that the experience is astonishing. I can work quicker and all the more effectively with all that I do.

Pros:

This product is extremely simple to utilize and has some incredible highlights. The groups are an extraordinary component for our item offering - we lease plastic moving boxes. Standard rental period is fourteen days that we can without much of a stretch expand. Each pack incorporates various sizes of boxes. The custom section highlight permits us to abrogate and change the rental so I know there is consistently a simple method to incorporate exceptional circumstances (we incorporate longer rental periods for nothing if the client rents one of our bigger stockpiling holders). Discounts and voiding are simple and all around reported. Expense is sufficiently straightforward - despite the fact that we should focus since we convey various duty purviews (we need to physically choose the right assessment rate). The dashboard is a decent review of the entirety of our movement. The email updates are a life hack - reminding the customer that the rental is finishing and inquiring as to whether they need to broaden. We duplicate ourselves inside so we see the messages that every customer gets - this is useful regarding continually observing what the client is encountering. We send the client a "please audit us" email naturally when we close out the rental - functions admirably.

Cons:

The standard value level ought to at any rate permit paypal for advanced installments. Not having a possibility for customers to submit installments through at any rate one online entry diminishes the viability of the application. I comprehend why this is an element confined to the in addition to bundle for esteem reasons, however I feel leaves the end client to pick between naturally moving up to a greater expense plan or setting up an outer handling technique, for example, sending installment joins by means of an outside mail administration. Eventually this adds more erosion to the EZRentOut arrangement measure as installments are a KPI that ought to be anything but difficult to recognize from an examination stance it is lumbering to keep records both in EZRentOut and an extra stage. Other than that I should state Bravo!! You and the EZRentOut Team have worked superbly and I want you to enjoy all that life has to offer!

EZO Response

4 years ago

Thank you for review. We are constantly trying to improve our product to suit our customers' needs. We have therefore noted down your views regarding the use of PayPal instalments in the standard plan and will discuss it with our development team to see if it is a viable option. Please continue sharing your feedback with us, as we are always striving to alter EZRentOut to serve you better.

Kari
Office Manager in US
Business Supplies & Equipment, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Very happy with the product

5.0 2 years ago

Comments: We are going from complete paper to electronic and it has helped tremendously.

Pros:

It helps keep everything organized and in order. I like that I am able to use anywhere and any time

Cons:

I would like to see a feature of sorting the orders by date for every time i go to the orders tab. also a quick button for next day orders our and return. same day is helpful but next day would be even more helpful to prepare

Alexandre
Manager in New Zealand
Construction Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

it`s OK but could be way better

3.0 2 years ago

Comments: it`s ok, we had to adapt ourselves to the software a lot, and the integration with Xero was useless, with no solution presented by the support team rather than wait, also the layout of the invoices at EZ is limited, so what we do is actually use EZ as an internal software and from there we manually invoice from Xero.also, the system does not allow us to sell a fraction of something, so diesel for example you can`t say 1.50L or it's 1L or 2L.Would I recommend EZrent? yes, I would, but I would tell get ready to spend lots of time understanding the system and adapting your company to it.

Pros:

it`s a complex system, helped me to leave excel behind, so far the system is always online and fast. I don't use Ezrent to make my invoices, instead, I copy the information from EZrent and manually create an invoice, the best thing is that every invoice now is accurate and has no mistakes.

Cons:

integration with Xero is poorinvoice and documents layout is poormany features but some of them do not work so well

Earle
Rentals & Sales Acct Manager in Canada
Media Production, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Video Production Rentals

4.0 5 years ago

Comments: The ability to build bundles....update pricing in the actual order lines....without having to change item pricing...cusomizing groups and being able to add custom fields...very freeing.

Pros:

The ease of use to setup....I was transitioning into a rentals department that needed a facelift, and shown some love...moving inventory & customer databases into EZRENTOUT was easy...and had nice customization options.

Cons:

Understanding some of the lingo for customizing rental days as opposed to billing days....and understanding the email setup...but with support we got it figured. Would like to be able customize emails with logos from my computer...not web links.

John
Owner in US
Construction Software, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Equipment rental software

4.0 4 years ago

Comments: Neutral to good so far

Pros:

It literally has every feature you can possibly think to run a rental business without having keys much different applications it's kind of an all-in-one deal

Cons:

The onboarding process could be streamlined so much easier

EZO Response

4 years ago

Thank you for your kind words. EZRentOut is constantly evolving and adding more features to its arsenal so that our valued clients can enable their businesses to do more than ever before. We are truly sorry that you did not have a smooth onboarding experience. You can always reach out to your designated Solutions Consultant in case you need assistance with anything. Our Solutions Consultants are equipped to answer every concern that you might have regarding the product. We value all the feedback from our users so that we can make our product better to serve you better.

John
owner in US
Media Production, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Short term review

4.0 5 years ago

Comments: -very customizable with additional metadata per item
-lots of setup which can be overwhelming for a new user
-a bit of a learning curve

Pros:

-excel import data -quickbooks integration -whats in use calendar

Cons:

-no custom mapping when importing to QBs -items being imported into QBs adds the ID number before the name of the item. ex Canon lens with an ID number 3 shows up in QBs as "3 - Canon lens". This leads whoever is reading the QBs invoice that they are getting a total of 3 canon lenses.

Florence
Office Manager in US
Construction Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

AmeriTex Rentals

4.0 5 years ago

Comments: So far so good, very convenient and user family.

Pros:

I'm very happy about the customer service received from EZRentOut. Any time I face a challenge and can't figure something out support is only an email way and their response time is unbelievable.

Cons:

I love the fact that the software's customization features, however customizing it yourself is very tedious. Scrolling through all the settings to find the one your looking for can be a little bit of a pain. But EZRentOut is constantly upgrading and changing their software to meet consumer demands.

EZO Response

5 years ago

Hello Florence, We are delighted to hear about your positive experience in using EZRentOut and how you found it easy to use and convenient. We appreciate your valuable feedback, and we are pleased our customer support department was able to address your queries timely. If you still face any other concerns in the future, feel free to email us at [email protected], and we would love to rectify them.

Anthony
President in US
Media Production, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Perfect fit for our rental department.

5.0 5 years ago

Comments: So far....excellent. It does what we need and then some.

Pros:

We were looking for a rental inventory software that better fit our company needs while understanding our budget. EZRentOut fell within the right price point while offering more than enough features for use. A program that was designed with common sense and awesome customer service.

Cons:

There are so many features, that it takes a bit of time to familiarize oneself with. Not really a Con.

Rick
Manager in Canada
Business Supplies & Equipment, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

EZRentOut Review

4.0 3 years ago

Comments: Very good experience!

Pros:

The ability to be able to customize any report or form. Support is great!

Cons:

That you are not able to search orders through the PO Numbers.

Ryan
Assistant Operations Manager in US
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

EZ Rentout Review

5.0 4 years ago

Comments: Overall this program has helped pick our rental business off the ground and functions as we wish it would.

Pros:

This software makes is easy to implement our new rental program and is quite user friendly.

Cons:

There are some learning curves with the software and some placement/editing options that seem to be counter-intuitive.

Anthony
Owner in US
Retail, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Great software and support.

4.0 2 years ago

Comments: Rocky to start, but they fixed issues and going very well now.

Pros:

Scheduling and customer management. All in one software.

Cons:

Customizeable invoicing and payment options in the software.

Reece
General Sales Manager in Canada
Machinery, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

EZRentOut is exactly that. Easy.

5.0 2 years ago

Comments: EZ Rent is a match for our business. Simple yet effective.

Pros:

Very easy to use and teach to employees.

Cons:

Certain functions will not allow me to add multiples to rental agreements.

David
David
General Manager in US
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

EZRentout works well for our bins business

5.0 6 years ago

Comments: As mentioned above, the EZRentout team is actively working on implementing new features to enhance the product that will accommodate our needs. That is just great - I look forward to the roll-out.

Pros:

This software is very easy to use and has some powerful features. The bundles are a great feature for our product offering - we rent plastic moving boxes. Standard rental period is 2 weeks that we can easily extend. Each bundle includes multiple sizes of boxes. The custom entry feature allows us to override and adjust the rental so I know there is always an easy way to include special situations (we include longer rental periods for free if the customer rents one of our larger storage containers). Refunds and voiding are easy and well documented. Tax is simple enough - although we must pay attention since we delivery to different tax jurisdictions (we have to manually select the correct tax rate). The dashboard is a nice overview of all of our activity. The email reminders are a time saver - reminding the client that the rental is ending and asking if they want to extend. We copy ourselves internally so we see the emails that each client receives - this is helpful in terms of always seeing what the customer is experiencing. We send the customer a "please review us" email automatically when we close out the rental - works well.

Cons:

I have spoken at length the development team about adding addition functionality so we can use EZRentout for our main business - portable storage container rentals. The main shortcoming is the lack of a simple clean process to show all transactions on a single report - we work with insurance companies and they need to see a consolidated report of all charges (many months of rent, delivery charges, pick up charges). EZRent out needs to let the user modify an active order to add additional services that were not anticipated in the original order (like move the container to the warehouse). We have conveyed our requirements to the EZRentout team and we were told that they are actively working on a solution to our needs. I look forward to the implementation of these features so we can eliminate our other rental software subscription and use just one vendor.

EZO Response

6 years ago

Hi David, thank you for submitting an in-depth review for EZRentOut. We're glad to hear about your experience with EZRentOut and how it is helping you in renting out your plastic moving boxes more efficiently. Yes, the EZR development team was actively working on the requirements you conveyed and have successfully deployed them. Now you can modify an order from anywhere, anytime from the original order. Furthermore, I have forwarded your feedback regarding our consolidated reports to the product team and they will get back to you soon. If you have any further questions or concerns, please feel free to reach out to our support team at [email protected].

Alexandre
Magasinier in Canada
Entertainment, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

A software that makes my days easier

5.0 4 years ago

Comments: I came in a company that was struggling with inventory. We rent items and sold others. Thankfully EZ rent out makes the rented items easy to trace, find or locate. Of course you need to implement a work flow at your work place to make sure your team is using it correctly, but as a product EZ Rent Out feels like a great tool to me.

Pros:

I only had a short training of the software when I was hired but it was enough as I find it easy to use. It makes my daily tasks easier and I no longer have to wonder where my items are as every is traced. I find it rather user friendly.

Cons:

I know some of my team mates tend to make mistakes because when they process an order, once the draft is created they think it is complete. Maybe something more "in your face" that lets you know you are still in the draft would be good. Other than that I can't think of anything else

EZO Response

4 years ago

Hi Alexandre, We are glad that EZRentOut has been a positive addition to our business. The order state is always visible right under the order number. We appreciate your feedback on making the order states more visible, if you have any recommendations on how this can be done than do let us know at [email protected]. We look forward to hearing more from you. We hope to serve you even better in the future.

Jordan
Inventory Coordinator in US
Design, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Quality Software

5.0 6 years ago

Comments: I am managing the inventory of a 10,000+ sq ft warehouse with hundreds of pieces of furniture, decor, and art constantly moving in and out while maintaining knowledge of the location of each piece.

Pros:

Easy to use, straightforward, a multitude of applications and options for admin/users, and reachable customer service.

Cons:

My only complaint would be the design of the software (aesthetically speaking)

EZO Response

6 years ago

Hi Jordan, we appreciate you taking out the time to review EZRentOut. We're really glad to hear that our system is making it easy for you to manage your inventory efficiently. I have forwarded your feedback regarding our design to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at [email protected].

Mike
General Manager in US
Business Supplies & Equipment, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

EZRent Out Review

5.0 2 years ago

Comments: Has been a great addition to our business.

Pros:

Being able to see what is going out and what is coming back in. Easy to use.

Cons:

We like the software and have not found anything we do not like so far.

rodrigo
Eng in Colombia
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Excelent option

5.0 6 years ago

Comments: We´ve been pleased with the overall experience. we like it

Pros:

Inteface, user experience, easy to use, constant improvement

Cons:

menu became too big it needs redesign, some view options could be improved. reports can be improved so we can take real advantage of all stored info in the database

EZO Response

6 years ago

Hi Rodrigo, thank you for taking out the time to review EZRentOut. We're glad that your team is liking our software. I have forwarded your feedback regarding our reportings and the design to the product team and they will be looking into it. If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at [email protected]

Brian
Director in US
Construction Software, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Customer support is unrepsonsive

3.0 4 years ago

Comments: the premise of the software seems solid, but dont count on tech support to solve anything for you

Pros:

helped us out with most billing and rental issues

Cons:

tech support fell flat on their face when it came to solving a very minor issue that was preventing us from full implementation. We gave them four months, no solution, so we terminated our account.

EZO Response

4 years ago

Hi Brian, We apologize that you had to face so much inconvenience with our product. We will definitely make our service better. We are always open to feedback from our valuable clients on how to improve our products and simplify your workflows through EZRentOut. Please feel free to send in your feedback at [email protected]. We look forward to hearing back from you

Verified Reviewer
Verified LinkedIn User
Entertainment, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great inventory software

5.0 6 years ago

Comments: Overall, this a great program to work with! Once all the inventory is in, it's quite easy and fun to work with!!

Pros:

Practical, easy to use for mostly all features. Prints layouts are really beautiful and nicely done!

Cons:

We cannot take out inventory as easy as we can can add some. It's impossible to do a quote for separate days in the same time period. Sometimes, the inventory available bugs and even though I have plenty in stock, it won't allow my order.

Tim
Owner in US
Events Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Rental business

5.0 2 years ago

Comments: We have had nothing but great experiences

Pros:

It's very easy to use and to get started

Cons:

Returning partial items in orders can be a pain.

Sade
Office Manager in South Africa
Financial Services Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Helpful Software

5.0 4 years ago

Comments: I was happy

Pros:

I liked the fact that I was able to track all the orders at any given time.

Cons:

If you had a order that's duration was for 12 month's it would not automatically pull the order monthly. you would have to make it occurring.

EZO Response

4 years ago

Hi Sade, Thank you for an honest review. We appreciate your kind words for EZRentOut. We acknowledge that the system can be improved and have take into consideration your recommendations. Hoping to serve you better in the future.

Terri
Operations Manager in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

EZ Rent Out Rocks!

5.0 6 years ago

Comments: I'd like to take a moment to thank EZRO's Customer Service Department.
These people are awesome! Any time I have a question or a problem they are right on it.
They go above & beyond what I expect from a Customer Service Department to take care of my needs.

Pros:

This software is extremely user friendly.

Cons:

I'd like to be able to add items to an order that has already been rented out.

EZO Response

6 years ago

Hi Terri, we appreciate you taking out the time to review EZRentOut. The team here at EZRentOut is thrilled to hear such good feedback, and we're delighted that our product is helping you manage your business efficiently. If you have any further questions or concerns, please feel free to reach out to our support team at [email protected].

Serge
Ceo in Canada
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Online Rental Platform

5.0 4 years ago

Comments: We set-up EZRentOut for our customer that is renting equipment.

Pros:

Free trial, easy setup, very responsive customer service

Cons:

The platform is performing well. I did not have any issue with their platform so far.

EZO Response

4 years ago

Hi Serge, we want to ensure that our clients get the best value for their money, that's why EZRentOut can be setup very easily very quickly. Almost everything can be imported through excel files so you can start maximizing the utility of EZRentOut as soon as possible. We welcome the feedback from our users so that we can focus on making the right improvements and add the right features.

Verified Reviewer
Verified LinkedIn User
Hospitality, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Proficient and Scalable

5.0 6 years ago

Comments: Our primary goal for using EZRentOut was to reduce our inventory reporting in order to rent out more inventory with less confusion. EZRentOut was instrumental in delivering a system that allowed us to do this.

Pros:

I really like the versatility of the software which can handle many different types of orders. EXRentOut's software can handle pretty much whatever we throw at it. Additionally, when we do run into an exception their support team is quick to assist.

Cons:

Not much to say for things I like least. I will mention that some of the order templates are hard to edit at first but once you have done it a few times, you get the hang of it.

Sunil
Warehouse Manager in United Arab Emirates
Machinery, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

BEST SOFTWARE FOR EASY RENTAL BUSINESS

5.0 6 years ago

Comments: We have small scale rental business so its really easy to handle machines which goes out for rental & its tracking for ending of rental rental with the EZRent out software. Overall its a Fantastic Experience.

Pros:

We really like its dashboard alert system which indicate overdue order from time to time.

Cons:

None, there isnt any cons about this software.

EZO Response

6 years ago

Hi Sunil, we appreciate you taking out the time to review EZRentOut. We're really glad to hear that our system is making it easy for you to rent out your machines and helping you grow your small scale rental business. If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at [email protected]