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About Paycor

Paycor’s payroll software is an easy-to-use tool that streamlines the process, eliminates compliance issues and ensures accuracy.

Learn more about Paycor

Pros:

Tool is easy to use and has a nice iframe that can be placed directly on a website with little to no coding experience.

Cons:

Sales promised the World. Timecard approvals are meaningless because it does not prevent the timecard from being changed afterward.

Paycor ratings

Average score

Ease of Use
4.3
Customer Service
4.2
Features
4.2
Value for Money
4.2

Likelihood to recommend

8.1/10

Paycor has an overall rating of 4.4 out 5 stars based on 2,906 user reviews on Capterra.

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Mary
Mary
HR Director in US
Verified LinkedIn User
Construction Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Paycor works hard for your company

5.0 6 months ago

Comments: I, personally think it’s great in my daily use of it but there are some frustrations with some of its functionality

Pros:

You can tell Paycor takes your business seriously and works very hard to give what you need toy get your job done efficiently

Cons:

The reporting platform is confusing and not easy to use at all. It’s disappointing. Also we have A LOT of issues with our employees using the app. They are constantly frustrated with it which makes our job so much harder.

Paycor Response

5 months ago

Thank you for your review! We appreciate your feedback and are glad to hear that you feel Paycor takes your business seriously and works hard to meet your needs. We apologize for any confusion or difficulties you've experienced with the reporting platform. We understand the frustration that can arise when employees have issues with the app, and we're constantly working to improve its functionality and user experience. We appreciate your patience and feedback as we strive to make your job easier. Thank you for choosing Paycor as your HRIS and payroll solution.

Stephanie
Office Manager in US
Facilities Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Simplies the Time & Pay Management Process

5.0 last month New

Pros:

Paycor simplified our entire payroll process. It allows employees to have up to the minute information on their time, pay, etc. It's a very user friendly platform while still providing all the necessary pieces.

Cons:

The reporting tools could be upgraded a bit to be more intuitive but we are able to pull out all the info we need so that's not a big issue at all.

Paycor Response

last month

We appreciate your positive feedback. We're glad to hear Paycor has simplified your payroll process and provided a user-friendly experience for your employees. We'll share your feedback with our team.

Maria
Associate, Asset Managment in US
Financial Services Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Obsolete product

2.0 2 weeks ago New

Comments: It was an ok platform; the obsolete interface made it so difficult to us to use feature beyond the basics.

Pros:

The PTO calendar was very neat, and I never had issues with that part.

Cons:

The time clock rarely ever worked properly and reported incorrectly a lot of times.

Tracy
HR Manager in US
Legal Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

HR Manager

5.0 4 months ago

Comments: I have liked every aspect of PayCor and it continues to provide more and more functionality like Employee Deve or improved services like Customer Support which has improved greatly.

Pros:

Easy to use and lots of functionality. I actually enjoy using it and it makes my job easier. Employees love the self-service and all of the many features.

Cons:

Customer Support takes time to respond sometimes but usually it is on point.

Paycor Response

4 months ago

Thank you for your positive review as an HR Manager! We're glad to hear that Paycor is easy to use with lots of functionality, making your job easier. We apologize for any delays in customer support response time, but we're constantly working to improve it. We appreciate your feedback and are glad that Paycor continues to provide more functionality and improved services. Thank you for choosing Paycor as your payroll and HR solution!

Marc
Crisis Outreach Supevisor in US
Mental Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Paycor for Hourly Employees

5.0 2 months ago

Comments: Positive. Mobile and Desktop applications are not so different as to cause confusion. Day to day use is easy.

Pros:

The web app interface is easy to navigate for employees, management and HR. Permissions for certain aspects are managed by HR or an admin.

Cons:

Some of the interfaces making accessing what feels like related info hard to find under a different heading.

Paycor Response

2 months ago

Thanks for the positive feedback! We're glad to hear that Paycor's user-friendly interface is beneficial for your employees, management, and HR team. We appreciate your feedback regarding the navigation of certain features. We'll share your insights with our product team.

Angie
Human Resources Assistant Manager in US
Automotive, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use

4.0 last month New

Pros:

I find the website easy to use. The customer service is also good, always able to solve my problems quickly.

Cons:

I hate the new time card, and I believe some things were changed in training modules and I didn’t like that much either.

Paycor Response

3 weeks ago

We appreciate your feedback. We're glad to hear you find the website easy to use and that our customer service has been helpful. We'll share your comments with our team.

Dawn
Child Care Registrar in US
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Paycor Time management

5.0 3 weeks ago New

Comments: I use Paycor on a daily basis! We also use it for quarterly check ins, and it makes the process very smooth and saves time during our check in's. It is very easy to go in and correct a missed punch, check your schedule, request days off and check your vacation and sick day balances.

Pros:

I like the ease of obtaining information in regard to scheduling, PTO, sick days and tracking your time.

Cons:

I honestly do not have any complaints; it's very well laid out and user friendly.

Claire
Project Manager in US
Financial Services Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

I Fondly like it for managing talents.

5.0 3 weeks ago New

Comments: Fondly great for talent management.
Marvelous for payroll reporting

Pros:

I fabulously adore it for tax filling and ACA compliance to ensure our company follow rules and regulations.

Cons:

Indispensable for scalability to adapt to any business size.

Nicole
HR Manager in US
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Highly recommend Paycor

5.0 2 months ago

Comments: Overall it is easy to use, understand, and streamlines all our processes flawlessly.

Pros:

Paycor makes onboarding for our company so simple.

Cons:

There is nothing I like least about it.

Paycor Response

2 months ago

Thanks for the great review! We're thrilled to hear that Paycor's onboarding process is making a positive impact on your company. We appreciate your feedback and are glad to hear that Paycor is easy to use and understand.

Melissa
Hr specialist payroll and benefits in US
Machinery, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great middle market hris

4.0 last month New

Comments: Mostly great.. it is a good solution for a small to mid market company

Pros:

Payroll, and attendance this are the best modules

Cons:

Customer service it’s hard to talk to someone that doesn’t understand you

Paycor Response

3 weeks ago

We appreciate your feedback and will make sure it gets to our leadership team. We're glad to hear you find the payroll and attendance modules helpful!

Adriane
Chief Talent Officer in US
Hospital & Health Care, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Paycor meets needs

4.0 6 months ago

Pros:

We were able to integrate more things into this one system. It’s easy to use and learn. The recruitment and onboarding work great.

Cons:

The benefits module is super hard to get set up, the process is using excel spreadsheets and so many opportunities for error. We are on our third attempt and it’s still painful.

Paycor Response

5 months ago

Thank you for your review! We're glad to hear that Paycor has been able to meet your needs and that you find it easy to use and learn. We apologize for the difficulties you've experienced with setting up the benefits module. We understand the frustration and are committed to improving the process to minimize errors. We appreciate your feedback and are constantly working to enhance our system. We're glad that you chose Paycor based on the price and the support you received during the sales process. Thank you for choosing Paycor as your HR solution.

Amanda
Director of Human Resources in US
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Paycor Customer review

5.0 9 months ago

Comments: Overall, it's a most positive experience. I think they need to develop their benefits implementation, open enrollment support and EDI feeds. I will say once everything is up and running the platform operations

Pros:

The payroll platform is so seamless and easy to use. This is the best function of the platform. I also like the ATS; it's also easy to post, review, store notes/scorecards, and schedule interviews. The hire to onboarding process is perfect.

Cons:

The customer service and benefits implimentation and enrollment is not the best or smoothest I've used. Once set up, it runs fine.

Kaja
Organizational Development Business Partner in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Mostly good with room for improvement

4.0 9 months ago

Comments: Mostly good with room for improvement: They clearly have been busy on building out new products and features which is great. The support could use work as could integrating these new products so they are more seamless with their base product.

Pros:

They are constantly coming up with new features. We came from a system that wasn't as powerful - payroll was clunkier, no performance management, etc. Paycor from the start had many more features and they continue to build more.

Cons:

These new features sometimes have huge bugs that haven't been worked out and when the function is implemented, there isn't always a lot of support during implementation. Some of the newer features aren't fully integrated so you have to manually adjust things like reporting lines. When you do reach out for support, it is very inconsistent in the answers you get and the knowledge of the product.

Paycor Response

9 months ago

Thank you for your review! We appreciate your feedback and are glad to hear that you find Paycor's constant development of new features beneficial. We apologize for any bugs you may have encountered with these new features and any lack of support during implementation. We understand the importance of seamless integration and consistent support, and we will work to improve in these areas. We appreciate your input and are committed to enhancing the user experience. Thank you for choosing Paycor as your HR solution, and we look forward to continuing to improve and meet your needs.

Jessica
HR Manager in US
Warehousing, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Paycor System

5.0 8 months ago

Comments: Overall experience with Paycor and all offered platforms is wonderful!

Pros:

All the platforms offered in one place.

Cons:

The complexity to roll out all platforms after implementation.

Paycor Response

7 months ago

Thank you for your feedback. We are pleased to hear that you find the variety of platforms offered by Paycor in one place beneficial. We understand the complexity of rolling out all platforms after implementation and appreciate your positive overall experience with Paycor and the offered platforms. We value your partnership.

Marty
HR in US
Construction Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Used Paycor for 8 years

5.0 7 months ago

Comments: A good, consistent product was important

Pros:

the product always works and if the site goes down for maintenance they let you know.

Cons:

need to learn how they want the data entered then it is seamless

Paycor Response

6 months ago

Thank you for your loyalty as a Paycor user for 8 years. We appreciate your positive feedback on the reliability of our product and our proactive communication during site maintenance. We understand that learning how to enter data according to our requirements may take some time, but we strive to make the process seamless once mastered. Consistency is a key value for us, and we are glad it played a critical role in your decision to choose Paycor over other providers. We are committed to providing ease of use and excellent support to all our customers.

Cortney
Head of HR and Marketing in US
Consumer Goods, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Love the Company and the Product

5.0 11 months ago

Comments: Exceptional. The staff I've worked with has all been so kind and supportive. The product is wonderful!

Pros:

Paycor is a great company that cares about its customers and their businesses. They support our company by buying our products for their events and their product works great to support our business needs

Cons:

Some aspects are DIY that would be nice to have a little more hands on help with - setting up new states, setting up a new employees taxes, etc.

Paycor Response

11 months ago

Thank you for sharing your positive feedback about Paycor. We are glad to hear that you love our company and product, and that our support team has been kind and supportive. We appreciate your suggestion for more hands-on help with certain aspects, and we will take that into consideration for future improvements. We are also pleased that our genuine care for your mission and cause, as well as our competitive pricing, were factors in your decision to switch from ADP TotalSource. Thank you for choosing Paycor as your HR and payroll solution.

David
HR Manager in US
Nonprofit Organization Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Best so far

5.0 11 months ago

Pros:

Paycor has been wonderful since our implementation. The transition process from our previous provider was made super simple by their implementation team, who were able to screen share and walk us through pulling everything they needed in under an hour and a half (compared to a two WEEK process when we switched providers before that). They've remained in touch and been there anytime we had difficulties, which have been few. Their service after the sale has been phenomenal. I appreciate that they continue to offer support and reach out periodically to check in on us, and we have a dedicated customer success manager who we partner with occasionally to discuss our needs and new features.

Cons:

Their customer service hotline has been spotty recently (last few months) but overall is still helpful and reassuring.

Paycor Response

11 months ago

Thank you for your positive review. We are glad to hear that your transition to Paycor was smooth and that our implementation team provided excellent support. We apologize for any recent issues with our customer service hotline, but we appreciate your understanding and reassurance. We strive to provide ongoing support and value to our customers, and we are grateful for your partnership.

Caroline
Sales Manager in US
Retail, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Paycor Unique Payroll System

5.0 2 months ago

Comments: Paycor is my daily choice to use for payroll of employees.

Pros:

Paycor is easy to use and it has a system that is easy to use. With the system paying employees is easy and this saves time.

Cons:

I have nothing that I have seen to be a miss with this platform.

Paycor Response

2 months ago

Thank you for your review and feedback regarding Paycor's payroll system. We appreciate your positive comments about the ease of use and efficiency of our system. We are glad to hear that it has been your daily choice for payroll. Thank you for choosing Paycor as your payroll solution.

Heather
Administrative Assistant and Payroll Specialist in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

One of the greatest yet easiest payroll software programs out

5.0 6 months ago

Comments: Its a great program and not real hard to navigate, I would recommend to any small business or any start up thats not familiar with payroll yet or time management calculations.

Pros:

Everything I mentioned above but most of all the direct deposit features as well as the time clock by web or mobile with geovalidation .

Cons:

The cost of the software is whaf I would say I liked the least ,it was sonewhat more than other software providers .I was worth it but thats about the only dislike I can think of .

Paycor Response

5 months ago

shorten Thank you for your positive review of Paycor's payroll software. We appreciate your feedback on the direct deposit features and time clock functionality. While the cost may be a concern, we believe the value and benefits make it worth the investment. We're glad you find it easy to navigate and would recommend it to small businesses and startups.

Melanie
HR Manager in US
Architecture & Planning, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Learning Curve

4.0 7 months ago

Comments: It is a love/hate relationship for us. We love some of the features but are disappointed in how we are not able to use all of the features. The customer service has been a disappointment as well. I am hopeful as we continue to learn more that we will have even more love than hate in the near future.

Pros:

The look and feel of Paycor is great. The onboarding is my favorite as it really saves me so much time. I also love the employee do-it-yourself features for tax forms and direct deposit. TIME SAVERS.

Cons:

The Time Off Manager system has given us a lot of problems. It is inflexible - so for employers who are striving to give their employees a flexible schedule and work-life balance it is not great. We have had to discontinue the use of the request time off feature because it was throwing our PTO balances off.

Paycor Response

7 months ago

Thank you for your review. We appreciate your positive feedback on the look and feel of Paycor, as well as the time-saving features such as onboarding and employee do-it-yourself options. We understand your concerns regarding the inflexibility of the Time Off Manager system and the impact on PTO balances. We apologize for any inconvenience caused and are continuously working to improve our features and customer service. We hope that as you continue to learn more about Paycor, you will experience more positive aspects in the future.

Candy
HR Generalist in US
Machinery, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

pretty good experience

4.0 4 months ago

Comments: overall the experience is ok. I wish we had dedicated support specialists. It feels as though if there is a problem and you need to contact support there is always someone new that we have to reach out to and explain the situation yet again.
I also understand from our payroll person that there seems to be quarterly tax issues and she tries numerous times to get it take care of. In this regard it is costing out company more money.

Pros:

A lot of the features make sense and I like that it is one central portal for our needs.

Cons:

Things will change without notice. Also, if we are having an issue with something we will hear it is a "known issue". I feel we, the customer, should know too.

Paycor Response

3 months ago

Thank you for your review! We appreciate your positive feedback about our features and convenience. We apologize for any inconvenience caused by changes without notice and the lack of communication regarding known issues. We will work on improving our communication and providing better support. Thank you for your feedback and for choosing our services.

Eliud
SHE Manager in Germany
Consumer Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Paycor empowers teams and saves time by automating paperwork.

4.0 11 months ago

Comments: This tool streamline workforce and talent acquisition. It has all the benefits over other related tools.

Pros:

Manual work is slowly vanishing with the increase in the need to save more time and resources. Paycor has fit in so well to save the day. No manual updates on most employees data. With Paycor, there is a fare ground for talent acquisition and management. This has eventually brought us a more reliable workforce giving us an advantage in the market always. Furthermore, Paycor has proven to be easy to use, easy to integrate and flexible to changes. Being easy to customize makes it possible to be applied on any industry.

Cons:

Paycor has no cons. It is committed to delivering the best and the features are awesome.

Paycor Response

11 months ago

Thank you for your positive review! We're thrilled to hear that Paycor has been able to automate paperwork, save time, and provide a reliable workforce for your organization. We appreciate your feedback and are committed to delivering the best features and a user-friendly experience.

Nick
Director Of Recruiting Strategy in US
Hospital & Health Care, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Paycor Recruiting - Not worth the money

1.0 10 months ago

Comments: Not great. We have reached out several times to set meetings to get this fixed and try to optimize the platform. We have had 0 response, automated responses that are not applicable, and even escalated the attempts to reach out multiple times. When they finally got back to us months later, they attempted to charge us a fee so they could fix what was all wrong with the platform. Then ghosted us again.

Pros:

Integrates with Paycor on the payroll and HR side.

Cons:

It is hard to navigate. Not user friendly. Low HM adoption rate. Lacking in so many areas. They should drop this product and work on better integrations with better known ATS like Greenhouse or Lever. I also just learned that Paycor is ending their integrations to these top ATS to potentially force people to using theirs or one of the ATS they acquired. This move has made us want to reconsider even using Paycor for payroll and HR.

Paycor Response

10 months ago

Thank you for your feedback. We apologize for any inconvenience or frustration you have experienced with our recruiting platform. We appreciate your input and would like to address your concerns. We value your business and want to ensure your satisfaction with our products and services. Our team is actively working on improving the user experience and addressing any issues you may have encountered.

Dustie
Senior People Partner in US
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A global performance managment tool for our remote workforce

4.0 5 months ago

Comments: We like having a full cycle performance managment system that allows us to add modules to build our various programs as we grow and expand. The next module we hope to include is the competancy module. We appreciate this type of flexibility in the Paycor platform.

Pros:

We currently use Paycor for their performance managment, feedback, recognition, objective setting and and career navigator tools. It has been a great resource for a full cycle performance managment system for our global, remote workforce.

Cons:

We have used Paycor for about 3 years and they have been easy to work with.

Paycor Response

5 months ago

Thank you for your feedback. We are glad to hear that Paycor's performance management tools have been valuable for your global, remote workforce. We appreciate your positive comment on the ease of working with Paycor over the past 3 years and the flexibility it provides in building various programs. Your input is valuable to us, and we are committed to continuously improving our services.

Tyrunsi
Benefit Administrator in US
Nonprofit Organization Management, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Paycor User Experience

4.0 9 months ago

Comments: Overall, Paycor is good and I like that they are continually enhancing the experiences.

Pros:

Very easy to process payroll and the Paycor team can be very helpful at times.

Cons:

The testing during AEP did not match up to what our employees signed up for.

Paycor Response

9 months ago

Thank you for your review! We're glad to hear that you find Paycor's payroll processing easy and that our team has been helpful. We apologize for any discrepancies you experienced during the testing phase of the Annual Enrollment Period (AEP). We appreciate your feedback and are continually working to enhance the user experience. We understand that cost is an important factor, and we're glad that we could provide a more cost-effective solution for you compared to alternatives like Workday HCM and ADP Workforce Now. Thank you for choosing Paycor, and we look forward to serving you in the future.